Responsible Travel Reviews 

158
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

This is our second trip booked via Responsible Travel who put us in touch with The Majestic Line for the most amazing 6 day cruise to the Isle of Mull. All booking was very easy and the cruise line ce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have booked holidays through these guys a couple of times. Never had a problem. They source trips that interest you from many different travel companies and email you various holiday options. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So many safaris...so little idea about which to choose! Enter Responsible Travel whose portfolio included Sunways safaris. A great trip, made all the better by the 'Trip for a Trip' option. Staff a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Got an idea for a trip, but want to make it bespoke or extra special? Ring Responsible Travel, talk through with them what you want, and they will recommend and contact a range of possible trip compan... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Responsible Travel is the world's first and largest responsible travel company. Every one of our trips are screened to help maximise the benefits to local communities and the environment, and to help reduce negative impacts. Founded in 2000, we have booked over 200,000 customers, and are an independent business owned by our founder, directors and seed investors.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

158 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(158)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

VIETNAM EXPRESS SOUTHBOUND - an amazing holiday!

Our 10 day tour of Vietnam with Intrepid was simply amazing! We had so many highlights doing activities we wouldn't have dreamed of while seeing the 'real' Vietnam it was just completely enjoyable and fascinating from start to finish!

12 november 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

Hi Helen. Thank you for taking the time to write your review and so pleased you had a great tour of Vietnam. We are here when you are ready to plan your next adventure.

Beoordeeld met 5 van de 5 sterren

Autumn in Japan Fantastic holiday

Fantastic holiday, well organised and informed by the company before we got there. Our group ranged in age from 24-90 (a very able 90yr old !) We averaged about 15000 steps/day, with travel on bullet train / bus / underground. Beautiful temples, gardens, fantastic colour, fantastic food, history of Japan, the toilets !. Very knowledgable rep, American who lives in Japan. He explained everything we asked. He has an extensive knowledge of timetables, temples / shrine / gardens and saki. As a group we were flexible with the time table, usually to beat the weather, and we discussed daily on what tomorrow held!

5 november 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

Sounds like you had a really amazing trip and so good that Japan is open again for visitors. Thank you for taking time to write your review

Beoordeeld met 5 van de 5 sterren

Great organisation with reputable travel agencies

We have used responsible travel twice who connected us with a great travel agency which specialises in wildlife holidays. They clearly work with reputable agencies and we've had near perfect experiences both times with our Borneo and Costa Rica holidays. Wouldn't hesitate to use them again when searching for our next big adventure.

27 oktober 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

So lovely to read your review and that we have been able to help you with your trips to Borneo and Costa Rica. You're right, we only work with very reputable partners who not only look after you but also local nature and communities. Thank you!

Beoordeeld met 5 van de 5 sterren

The perfect way to book a holiday

I have been using Resonsible Travel for years with excellent results.

24 oktober 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

We are so pleased that we have been able to help you and I do hope that you have been claiming your loyalty discount!

Beoordeeld met 5 van de 5 sterren

Family Adventure Holiday to Kerala, India

We had an amazing holiday to Kerala that we chose from Responsible Travel.

We didn't originally appreciate that Responsible Travel acts solely as an intermediary to put UK customers in touch with a local tour operator, in our case a small Indian holiday company. Your contract is therefore with the third party company and you make your payments directly to them. Initially, this concerned me as I was making international bank transfers to an overseas company with no protection from ABTA/ATOL if they went belly up, relying on Responsible Travel's promise that they had never encountered problems with that third party in their many years of referring clients to them.

In the end, I am really glad that we trusted Responsible Travel's choice of partner as we had the best run family adventure holiday that we have ever had. The quality of activity and level of service from our small local holiday company far surpassed those that we had previously enjoyed with the big UK companies offering that type of holiday (Explore, and Family Adventure Company).

This model of finding a good holiday company really worked well for us, and I definitely recommend Responsible Travel.

15 oktober 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

Thank you for your review and we are so pleased you had an amazing time in Kerala. We pick our partners primarily on the care they take of local nature and communities but we also know they are also careful with customer’s money as we deal with so few problems. We understand it can sometimes feel like a leap of faith dealing with a local partner on the other side of the world but we encourage customers to speak to our partners about how their money is protected and to also take out really good travel insurance just in case. This leap is so rewarding though, as you found, when our local partners looks after you so well. We hope to be able to help you with your next adventure.

Beoordeeld met 5 van de 5 sterren

Great variety of holidays

Great variety of holidays and destinations to choose from, they link you up with small local businesses that would be difficult to find otherwise and you know the businesses will be trustworthy and genuine. It’s a great model.

23 oktober 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

We are so pleased you like what we do! You're right that our partners are very often small local businesses and all our partners share our commitment to making sure you have a great holiday but also one that benefits local communities and nature.

Beoordeeld met 5 van de 5 sterren

Bolivia - an amazing country

Responsible Travel recommended Undiscovered Destinations for our delayed (due to covid) holiday to Bolivia. We were excited but rather nervous about altitude sickness, standards etc. We didn't need to worry. Juan our guide was amazing and is a walking encyclopaedia. He knows everything. Our trip was planned by him to prevent altitude sickness and see the highlights of the country. Everywhere we stayed had something different to offer, from history to archaeology to geology to plants to dinosaur footprints to staying in a hotel made of salt and top of the list were the Salt Flats. They are stunning. From there we continued to stand on the highest desert in the world and visit La Paz, the highest city in the world. I travelled with my friend who is blind. She really appreciated that on some visits she was allowed to touch things of interest. People are very friendly and are trying to make places more inclusive for those with disabilities. Juan guided her occasionally so we told him he's also now a "qualified" sighted guide!

26 september 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

What a wonderful trip and well worth waiting for! We are always trying to increase the number of accessible trips we offer

Beoordeeld met 5 van de 5 sterren

This is I think my second or third…

This is I think my second or third where I have booked via Responsible Travel. They have put me in touch with several travel companies which have interesting sounding holidays which I probably wouldn't have found myself. This latest holiday was with Small Ship Cruise Collection in Croatia. A boat for 30 visiting the islands between Split and Dubrovnik. A lovey week. Thank you Responsible Travel.

1 oktober 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

Thank you so much for trusting us with your holidays and I do hope you are using your loyalty discount! I am very pleased to hear your small ship cruise in Croatia was such a success

Beoordeeld met 5 van de 5 sterren

I'm so happy I discovered Rosy

I'm so happy I discovered Rosy and booked my yoga retreat in France through them. The range of vacations they offer are so enticing - I'll surely be back!

25 september 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

We are so glad you found us too! So pleased you enjoyed your retreat and we are to help with your next trip.

Beoordeeld met 5 van de 5 sterren

I booked two trips through Responsible…

I booked two trips through Responsible Travel and loved them both. I love the idea behind this group and plan on continuing to book my vacations through them.

9 augustus 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

Thank you for booking with us and helping local communities and nature at the same time. We look forward to helping you with your next trip

Beoordeeld met 5 van de 5 sterren

Relaxing holiday with lovely hiking

We were finally able to enjoy the holiday that we booked before the pandemic shutdown and can say that it was well-worth the wait. Colina Flora exceeded our expectations in so many ways. The accommodations were spacious, welcoming and comfortable. The staff ensured our needs were exceeded and provided excellent recommendations for hikes, restaurants, galleries, and site seeing at every turn. The breakfast every morning was a highlight with excellent, locally-sourced consistent items and a surprise treat that was different every day. The Inn provided a relaxing environment with spacious rooms, a wonderful guest kitchen and many sitting areas around the property. It was easy to enjoy many walks/hikes of varying levels of difficulty immediately from the Inn or a short bus ride away.

25 september 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

Thank you for taking the time to tell us about your trip and we are so pleased it exceeded your expectations. We will make sure our partner Colina Flora also see your lovely feedback.

Beoordeeld met 5 van de 5 sterren

Reliable and creative

I get terrific ideas and referrals from Responsible Travel, though the booking is through other companies. I've always gotten prompt and polite responses from them, and I appreciate the company ethos of sustainable travel. I've done 2-3 trips so far, and always look at them first.

1 september 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

Thank you for your kind words and for trusting us with your trips. We look forward to helping you with your next!

Beoordeeld met 5 van de 5 sterren

Best Independent Travel Advice

I can absolutely rely on Responsible Travel for truly independent great advice.
They always take the time to understand our requirements and then provide detailed advice , planning and booking services
We have enjoyed several major trips with their assistance and perhaps most importantly it’s just fantastic to have a source of advice that we can trust without hesitation
I shall certainly be returning to Responsible to plan all future trips

17 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful Galapagos trip!

Wonderful Galapagos trip!
Responsible Travel listened to my rather long wish list and recommended a Galapagos holiday. We went earlier in the year and had the most amazing time. We loved our time both on and off the boat, the diving was incredible and we've made some great friends. We highly recommend RT!

17 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Anything but Responsible Travel

Used this company to organise an activity trip to Croatia. As you pay and deal with the provider directly there is no protection under UK law should the provider cease trading etc. This was queried at the time of booking but assurances given that we would be protected.
Our tour provider cancelled with only 11 days notice and the only email we had from Responsible Travel was that we should claim through our credit card company or travel insurance. I am not sure what function Responsible Travel provide as they have no responsibility for any problems encountered after the initial introduction.
They seem to be an agency that puts you in touch with operators but at that their involvement/responsibility ends.

11 augustus 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

HI there.

Firstly I am so sorry your holiday was cancelled. It is rare but still very distressing when it happens. In our 21 years we have had very few cancellations and when they have happened we have helped all our customers get their money back or an alternative holiday. We have a number of ways we can help you so please do get in touch via rosy@responsibletravel.com.

Update (6th Oct 22) I am pleased to say that most customers now have either had a holiday or got their money back. If this is not the case for you please do contact me - tim@responsibletravel.com

Best wishes

Tim

Beoordeeld met 5 van de 5 sterren

Wonderful travels in Greece with Mr Bill Huntington …

My partner and I experienced a wonderful stay and archaeological tour in Greece with Mr Bill Huntington - historian extraordinaire! We have spent 2 months hiking, journeying and living Greece and all its wonders and our 10 days spent at Bill's lovely Lavender Lodge and tour through the steps of the ancients was a highlight...and fantastic! Bill is an engaging, gregarious and caring host who assisted us in every way he could to make our trip through the Pelopponese incredible. We highly recommend anyone out there with an adventurous spirit who wishes to experience the real Greece - take a tour with Bill!

1 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Relaxing break

Two weeks in Sao Miguel-really relaxing break, organised by Dolphin and whale connection. Saw sperm whales and 3 species of dolphins while staying at Hotel Ponto Delgada, but the highlight of the trip was the Botanic gardens of the Furnas gardens hotel. Amazing baths/jacuzzies, wildlife and nature and lovely staff. Went over to the Princess ring island via local bus and ferry, snorkelling, and managed well without "organised" tours. Only exception was Gerby who took us bird watching-if this is your thing then look him up-a great day

18 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Croatia

Recently came back from Croatia and had a wonderful time. Initially had a hard time choosing between all the great trips but so happy with our choice and the islands off Split are incredible. Split itself is a great place to wander around and eat Lavender ice cream. Great for veggie food. Everything was organised for us so could fully relax and enjoy every moment. Swimming in the Adriatic is a dream and we loved Zlatni Rat beach. Would recommend Responsible Travel to all my friends and am already looking for our next holiday.

23 juni 2022
Review zonder uitnodiging
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Antwoord van Responsible Travel

So pleased to read your review and thank you for the recommendations and glad we are already helping you with your next trip!

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