Responsible Travel Reviews 

158
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is our second trip booked via Responsible Travel who put us in touch with The Majestic Line for the most amazing 6 day cruise to the Isle of Mull. All booking was very easy and the cruise line ce... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have booked holidays through these guys a couple of times. Never had a problem. They source trips that interest you from many different travel companies and email you various holiday options. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So many safaris...so little idea about which to choose! Enter Responsible Travel whose portfolio included Sunways safaris. A great trip, made all the better by the 'Trip for a Trip' option. Staff a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Got an idea for a trip, but want to make it bespoke or extra special? Ring Responsible Travel, talk through with them what you want, and they will recommend and contact a range of possible trip compan... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Responsible Travel is the world's first and largest responsible travel company. Every one of our trips are screened to help maximise the benefits to local communities and the environment, and to help reduce negative impacts. Founded in 2000, we have booked over 200,000 customers, and are an independent business owned by our founder, directors and seed investors.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

158 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(158)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I have used Responsible Travel many…

I have used Responsible Travel many times now. They have always been very quick to respond to any query and have put me in touch with some amazing holidays across the world- many of whom I would not have found via Google. What I love about them is the variety of holiday destinations types of holidays you can do.

7 juni 2022
Review zonder uitnodiging
Logo Responsible Travel

Antwoord van Responsible Travel

Thank you and we are so pleased you liked our service and that we could help you find holidays where local communities an nature also benefit

Beoordeeld met 1 van de 5 sterren

Holiday Enquiry...No Response...

Sent an enquiry via their website asking for specific details and prices of the Scotland trip they advertised. Received nothing back other than having been signed up to their mailing list. If you've got an on-line presence that attracts interest then respond to it.

29 januari 2022
Review zonder uitnodiging
Logo Responsible Travel

Antwoord van Responsible Travel

Hi Andy. I am sorry you did not receive a reply from one of our partners. Did you check your spam folder as sometimes their replies end up in there? If not please do contact us at rosy@responsibletravel.com and we can help you with your trip

Beoordeeld met 5 van de 5 sterren

My family and I used Responsible Travel…

My family and I used Responsible Travel for a 3 week trip to Tanzania in July 2021. This turned out to be the best holiday of our lives, and a lot of it was thanks to Responsible Travel. Charlotte - who is super responsive and responsible - put together an itinerary which was very conscious of the fact that we have three small kids and therefore incorporated lots of stop overs and activities such as visiting local villages and schools; cycling around banana plantations, as well as walking safaris, just to make sure the kids can be active. In addition, she found obscure activities such as visiting the last hunter-gatherer tribes, to get us to experience the less touristy and more fascinating side of Tanzania. And then, of course, there were the stunning safaris, which completely blew our mind. The local provider they use - Jaribu Travel - were super punctual, tidy and flexible, and our guide, Julius, was a found of knowledge on Tanzanian history, politics, nature and tribal life. The last leg of the trip in Zanzibar was equally perfectly arranged, with stunning accommodation, lots of time to explore the island, and yummy food. We are delighted with our experience and will definitely choose Responsible Travel next time we go to Africa!

11 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Most amazing holidays with Responsible Travel

I browse Responsible Travel for hours! I have started a list of all the amazing nature and wildlife holidays that I would love to do. Last year their friendly team helped me find a Sweden kayaking trip (which sadly I had to postpone but easy to do). They are always fast to respond to my emails. I use their travel guides all the time for interesting info. Keep up the good work. I look forward to using your service again and again.

26 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

2 trips, 2 successes, thanks.

I have arranged two 2 trips using Responsible Travel, a group walking tour of Mt. Blanc and a guided cycle trip in Italy. Both booking experiences were smooth and all my questions were handled promptly. The trips used very knowledgeable guides and they were open to using local food and entertainment as well as being mindful about recycling and the environment.
I will definately book through Responsible Travel again. Thank you to the team.

26 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Somerset eco farm - camping

We booked a family camping trip with Responsible Travel in August to stay at a sheep farm in Somerset. It was a fantastic trip and the kids loved being so close to nature and experiencing a tour of the eco-farm with Farmer Andy. It’s great to be able to find holidays that care about the environment and local people all in one place at Responsible Travel. If you're looking for a holiday with a bit more soul, I'd really recommend them.

26 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Holiday to Finnish Lapland…

I booked a holiday to Finnish Lapland with Responsible Travel, travelling in Jan 2020 and had the most incredibly magical holiday. We stayed in the Arctic wilderness in an old converted Sami school, taking part in winter activities from husky sledding, snowshoeing, meeting a reindeer herder and more. All staff working at and for the hotel were local so it really felt like we were helping to support the surrounding communities with our stay. This is something that Responsible Travel pride themselves in and the reason I looked for my holiday via their website. I really couldn't fault the experience and hope to go back someday. Fantastic!

24 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My husband and I booked our honeymoon…

My husband and I booked our honeymoon to Tanzania through Responsible Travel and we cannot recommend using them enough. The team were always so helpful when we got in touch and the trip itself exceeded our expectations. All guides were local and we stayed in small, authentic locally run accommodation which were just wonderful. We will definitely be using Responsible Travel again!

20 juni 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great

Booked a trip to Australia with Responsible Travel. They connected me to a local tour company, who were so incredible at putting together an itinerary.
Had to fly home early due to COVID but the part of the trip we did do was fab.

13 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

VERY IMPRESSIVE CUSTOMER CARE

Very impressed with the care offered to clients by UNDISCOVERED DESTINATIONS throughout the COVID-19 situation. The phone was manned throughout lock down, so someone was always available to advise and discuss options.No attempt was made to fob clients off with vouchers to be used at some unspecified future date and refunds were offered willingly in appropriate cases with the company always upfront and honest about the processing timescale. I have now received a full refund for my cancelled trip and will be sure to re book it as soon as travel restrictions are lifted as I feel my holiday is safe with them

5 juni 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Beware of reviews on their website

S Before my holiday I would have given this company a good review. I probably could have found and booked my Spanish language holiday directly but I was attracted by the authentic sounding reviews. On my return I reviewed the holiday, which I rated 3star for Responsible Travel. I received an acknowledgement saying in fairness to businesses they publish reviews 3 at a time, so I waited. Reviews subsequently appeared, all 5star but not mine. I emailed this previously responsive company to question this- no answer! My conclusion is that they “lose” less than perfect reviews.

1 oktober 2019
Review zonder uitnodiging
Logo Responsible Travel

Antwoord van Responsible Travel

Hello. I do not know what has happened here as we normally publish all reviews on our site as you can see from our homepage. Apologies that your review was missed.

Beoordeeld met 1 van de 5 sterren

DO NOT DO BUSINESS WITH RESPONSIBLE TRAVEL

I reached out to Responsible Travel through their website to inquire about a combined Machu Picchu/Galapagos trip. They responded on 2/26/19 saying they were a UK company and had turned over my request for information to Lost World who handles their Machu Picchu/Galapagos vacations. The same day I received an email from Garrett at Lost World and the next day a follow up phone call to discuss our desired vacation. He was to follow up with more detailed information. 2 weeks passed and I hadn't heard back from Lost World, so I emailed Garrett. Another week goes by so I called and left a message. The next day I receive an email apologizing for his delay in responding and promising to have something to me by the following day. 3 more days go by, still nothing! So, on 3/22 I email Rosy at Responsible Travel. In their initial email contact on 2/26 they promise to get back within a week to follow up. 4 weeks haVE passed and still haven't heard from either company. Today is 3/28 and still haven't heard from either company. Moral to this story: DO NOT CONTACT RESPONSIBLE TRAVEL and if somehow you get hooked up to Lost World, WALK AWAY! Don't waste your time. If this is the type of service these two companies provide when trying to book a vacation, what's going to happened when you're on vacation? I shudder at the thought.

28 maart 2019
Review zonder uitnodiging
Logo Responsible Travel

Antwoord van Responsible Travel

Hi Steve. I was really sorry to read your review and now that I have a chance to respond I would just like to whole-heartedly apologise for the service you received. No excuses - we should have done better. I would love the opportunity to prove to you that this is not how we normally treat customers. Please do contact us at rosy@responsibletravel.com if you are willing to give us another chance. Apologies again

Beoordeeld met 1 van de 5 sterren

horrible experience

My whole experience with Responsible Travel was just horrible. From the initial email, which I had to chase up anyway, through the phone call with Margot, to getting the actual quote. And when I say quote, I mean a sentence written in an email to say my trip will cost between £8-£12K, where all other travel agents quoted £3,5K per person, sent full itinerary with detailed breakdown and were just a a dream to speak to. Margot needs to change her line of work, her customer service skills are literally non-existent.

29 november 2018
Review zonder uitnodiging
Logo Responsible Travel

Antwoord van Responsible Travel

HI Marta. I was sorry to read your review but we have not ever had anyone by the name of Margot working for us. If you would be happy to trust us with your next trip please do contact rosy@responsibletravel,com and we would be delighted to help you

Beoordeeld met 5 van de 5 sterren

Responsible Travel are Very Professional and Attentive to Detail. Excellent.

I found this company by accident. I was looking for a walking holiday in Spain. What they came up with is a walking holiday where I also will learn Spanish with classes and walking in the afternoon. Staying with Spanish locals for 2 weeks in Asturias is just what I was looking for but I did not know who could provide it - as ABTA members I have the backing of their membership and the help and assistance is finding the holiday I wanted. They linked me with a small business in northern Spain who have organised everything and at what I think is a reasonable price. There website is well worth a visit. They cover the whole world with not you normal "run of the mill" holidays. Thanks again

21 juni 2018
Review zonder uitnodiging

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