Richer Sounds - Norwich Reviews 

I knew what I wanted to buy and fortunately Richer Sounds had one in my local store. I went into the shop bought it and walked out. The guy who sold it to me gave me the correct item.

Expensive soundbar BUT unbelievable sound.
Worth every pound!

Well pleased with everything

We had a phone call to discuss the kind of hi-fi system we were looking for, which was followed by three quotes and further information about the products. We visited the store and were able to see some of the equipment we were considering and the advantages of each before making our choice. Very happy with the quality of service and knowledge shared.

Clear answers to our questions and prompt delivery

Nice friendly staff. And a really good free extended guarantee on my new TV! A better price than all competitors, and a local shop too! 10/10

Very helpful staff as always, very knowledgeable about product.
Thank you for your assistance, brilliant set of headphones.

I've been buying from Richer Sounds for many years. The customer service is outstanding and the prices cannot be beaten.
I recently bought a product (from my local store in Norwich) that did not meet my expectations. I was able to return it for a full refund with no quibbling from the staff.
Talking of the staff, the are very knowledgeable regarding the products they sell.
I highly recommend Richer Sounds.

Tried Beyerdynamic 1770 and 1990s in their listening room. Very relaxed atmosphere, no pressure to buy. Very good experience, knowledgeable staff and highly recommended

Excellent service friendly and knowledgeable staff thank you

Friendly and efficient service as usual!

Many thanks

The guys at Norwich gave me a good price on a pair of speakers, the cheapest anywhere. I placed the order and received the speakers 3 days later. Very good service, the only thing i would say is that it would of been nice to hear from them when the speakers were coming out, rather than only getting a time slot on the day from DPD leaving me to hastily rearranging my day to suit. Many thanks.

Seb was excellent at talking me through the options of the product I was looking for and gave great recommendations to ensure I came away with the set up I was looking for. They arrived the next morning, very pleased with the service from start to finish.

Richer Sounds are true to there word and treated me very well regarding my 4 year+ old tv which was covered by there free extended guarantee could not be repaired, and they gave me a very generous Gift Voucher to purchase a replacement tv. Thank you very much Seb and Tony at Norwich branch.D Gipson .

The staff in the store were very helpful and knowledgeable. The store was well set out and I was able to look at and hear demonstrated the products I wanted to buy.

The whole process of buying my new projector went as smooth as silk. I knew exactly what kind of treatment I could expect from the staff at Norwich, that is quick, respectful and efficient! They are also very knowledgeable and with the VIP club and it's six year guarantee, Richer Sounds is always my first port of call. Tony helped me on this occasion, but I know to trust any other staff member just as much. So thank you all at Norwich and I'm sure I will see you again soon!

Knowledgeable and gave time to us as customers, listening to what we thought we wanted and guiding us as and when required. No pressure selling. First class!

I was given the dimensions of the tuner, enabling me to check that it would fit in the hifi unit

No fuss. Pleasant.