Great service from the Norwich branch when purchasing a LG G6 tv & LG soundbar deal. Matt was very friendly & very knowledgeable answering all my questions. Made a lovely change to find a shop li... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've been a Richer Sounds customer for many many years. The price level is very competitive and the service straightforward and always honest. For this purchase we used a click and collect at the... Toon meer
Bedrijf heeft geantwoord
My experience with Richer Sounds, Norwich was all I expected. I had previously dealt with your branch in Southampton and had wonderful service, so I knew I was in good hands when I wanted to purchase... Toon meer
Bedrijf heeft geantwoord
My experience with Richer Sounds as an extremely pleasant one. I felt with them purely over the phone, this was due to my problems with mobility due to my disability. But that didn’t stop the ca... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
21 St Giles Street, NR2 1JL, Norwich, Verenigd Koninkrijk
- 0333 900 0046
4,9
Uitstekend
2K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly and efficient
As always, friendly, efficient and helpful. Always prepared to go the extra mile to help.
16 maart 2026
Antwoord van Richer Sounds - Norwich
Thanks for your feedback, great to read you were happy with our service.
Antwoord van Richer Sounds - Norwich
Thanks for your kind review, we look forward to your next visit.
Excellent service,and brilliant after sales.
Excellent service, always willing to help to get you the right products. There after sales are brilliant to make things right for the customers.
24 april 2026
Antwoord van Richer Sounds - Norwich
Thanks for your great feedback and for supporting local business.
Great service
Superb customer service, patient, knowledgeable and professional. Enjoying my purchase and most importantly staff helped me make the right decision
18 april 2026
Antwoord van Richer Sounds - Norwich
Thanks for your 5 star review, we look forward to seeing you again next time
Helpful and knowledgeable
Seb was most helpful and knowledgeable. No pressure to purchase.
21 april 2026
Antwoord van Richer Sounds - Norwich
Thanks for your feedback, great to read you were happy with our service.
Good advice
I was given the right information and details about the product I was interested in. Very helpful advice and everything was on time as told by the store. The price was good and the guarantee was fantastic. All in all a good job.
20 april 2026
Antwoord van Richer Sounds - Norwich
Thank you for your 5 star review, it’s lovely to read your comments.
Always helpful …
Not sure what I needed but Jon was very helpful with advice and recommendations. Very happy with advice and purchase.
20 april 2026
Antwoord van Richer Sounds - Norwich
Thank you for your 5 star review!
Did not try to sell me anything
Did not try to sell me anything, just helpful and in formative
20 april 2026
Antwoord van Richer Sounds - Norwich
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service
Great service, very helpful, answering my questions - even though I’d only popped in to collect an online order nothing seemed like a bother. Unlike so many stores in the same sector.
20 april 2026
Antwoord van Richer Sounds - Norwich
Thanks for your great feedback and for supporting local business.
Very helpful advice and excellent service
I needed some advice on which speaker cable to use to connect a new subwoofer. Called the Norwich store and they were incredibly helpful. They only had one of that particular cable in the shop so they offered to reserve it for me until I could get there.
I've had great service in the Norwich shop before and would always highly recommend them.
16 april 2026
Antwoord van Richer Sounds - Norwich
Thanks for your great feedback and for supporting local business.
Have recently bought a 55 inch…
Have recently bought a 55 inch Panasonic OLED TV (55Z80AEY). There were only 3 left of this particular model and all were located in various stores. Arranged to buy and collect one from the Norwich branch. John ensured TV was well packed and helped me load TV into my car. Richer Sounds staff are brilliant and very efficient. Even though this was a store model it still came with the 6 year warranty. This TV gives a superb detailed, clear image and has very good sound too.
10 april 2026
Antwoord van Richer Sounds - Norwich
Thanks for your great feedback and for supporting local business.
Antwoord van Richer Sounds - Norwich
Thanks for your kind review, we look forward to your next visit.
Service i cannot fault
Service i cannot fault, always helpful, knowledgeable and always go the extra mile
31 maart 2026
Antwoord van Richer Sounds - Norwich
Thanks for your feedback, great to read you were happy with our service.
All around great service
All around great service. Have purchased TV’s from Richer Sounds for many years now due to this.
14 april 2026
Antwoord van Richer Sounds - Norwich
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Antwoord van Richer Sounds - Norwich
Thank you for your 5 star review!
TV screen cleaner
A careful check was made by Seb to ensure we were dealing with the correct TV model. The exact cleaner was then selected for me.
It would have been so easy to have bought the wrong
cleaner.
Many thanks
DG Wright.
10 april 2026
Antwoord van Richer Sounds - Norwich
Thank you for your 5 star review!
Amazing value ,A lot cheaper than…
Amazing value ,A lot cheaper than Argos, well organised delivery with update from van driver
9 april 2026
Antwoord van Richer Sounds - Norwich
Thanks for your 5 star review, we look forward to seeing you again next time
Antwoord van Richer Sounds - Norwich
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Matt was well informed and very helpful
Matt was well informed and very helpful
The TV turned up the very next morning. Very impressive
8 april 2026
Antwoord van Richer Sounds - Norwich
Thank you for your 5 star review!
Excellent help and advice
Excellent help and advice, and tons of patience with my many question.
The purchase and collection were easy to do.
6 april 2026
Antwoord van Richer Sounds - Norwich
Thanks for your 5 star review, we look forward to seeing you again next time
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