Richer Sounds - Norwich Reviews 

Excellent service from Tele sales team , Kept informed of Delivery, Arrived on time , very good experience from start to Finish , would definitely recommend

Great shopping experience in Norwich store. Ended up buying a cd player for less than I planned to based on staff advice. That doesn't usually happen in retail? Asked me what else I was using, amp, speakers etc and recommended accordingly.

Very professional conversation over the phone. Good advice and recommendations. Brilliant delivery service. Received the following day of order.

good website and excellent product range and support. have used richer sounds on several occasions. efficient service and advice if needed

Helpful and knowledgeable people, excellent high end audio equipment to choose from.

I bought a TV and a sound system from Richer Sounds a few years ago, and at the time, I was very impressed with the service and the deal I had. Because of this, I've just bought a new TV from them again; the salesperson, called Seb, was very patient and had good product knowledge, and yet again offered me a fantastic deal, which could not be matched anywhere else. The TV's picture & sound quility is amazing, and very easy to set up.

Amazing service as always. It’s been some years since by last visit but everything is as it should be: friendly, helpful and relaxed service.

The notification (via email) system failed and I had to ring up the store. However that worked and I later bought a product.

Seb in Norwich was excellent
He listened to what we wanted and needed and his advice paid off
Very pleased with the new Marantz set up

Always a professional approach to the customer and their interest in a product they are looking into or aquiring, very good knowledge of the products they hold in stock and the accreditations and causes that are featured on the back page of the Thankyou booklet put Richer Sounds on a good footing too.

Excellent service

I phoned for advice and guidance, which Sam provided. I felt it was unbiased, and was focused on what I needed rather than what he wanted to sell me. With a choice made he was able to match a competitors price, and it was delivered promptly the next day. Very happy.

Staff always great at RS
Another great experience and advice

I purchased a LG 43 inch Smart TV yesterday. The staff were really friendly and helpful. When Tony showed me the remote for the TV I said I thought it was rather too complicated to use ( I am a 75 pensioner ! ). He showed the easier one to use general LG remote that you can buy , so I bought one of those and its much better and less confusing !. Thanks Tony for your help and advice ! Television is great too !. I would recommend Richer Sounds Norwich - friendly and a great help !.

Very helpful and friendly staff and a good price.

Wanting to upgrade my home speaker system i visited Richer Sounds shop.
Having already narrowed my speaker and receiver choice I was after some expert advice.
On arrival I was promptly welcomed by Tony (Norwich Manager) who discussed my requirements and took the time to show me the demonstration rooms. After confirming my requirements I placed the order. Whilst the items were not in stock they arrived within a couple of days. Many thanks to Richer Sounds.

Professional and Good honest advice without any pressure to buy ,but did and am very satisfied with the product .

Great service and friendly staff. Competitive pricing and a great range of hi-end, quality hifi equipment and products.

I bought a Denon DM41DAB mini system. It had an intermittent issue of not playing CDs or refusing to skip through tracks.

I took it back (having made sure the shop had a replacement in stock) just before the initial 30 days was up. Luckily it played up just enough in-store to convince the staff that it wasn’t quite right. I got a replacement and it has performed flawlessly. (So it wasn’t just my aged dirty CD collection!).

Thanks to staff at RS Norwich for the help.