Megan was very friendly, professional, and was very forgiving of me not remembering my zip code when asked. I greatly appreciate how easy she made the process of adding additions to my existing policy... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent pricing and coverage. The staff that I dealt with was incredibly easy to communicate my issue (how do I get higher coverage at what price?). And, in very short order, I was able to obtain... Toon meer
Bedrijf heeft geantwoord
Megan was polite, respectful, knowledgeable, friendly, and most of all helpful. She provided the desired information immediately with a smile in her voice. Megan is a great representative of your co... Toon meer
Mr. Cory saved the day. Why I made that statement. He was the third person I spoke with since Oct. 12, 2026. The second rep I spoke with could not and did not try enough to break down his delivery s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Arch RoamRight
Geschreven door het bedrijf
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Geschreven door het bedrijf
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Contactgegevens
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Verenigde Staten
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
excellent customer service
My experience with Arche was amazing. We received our refund of trip expense promptly with no difficutlies.
18 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Liz,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Our agent KAYLA
Our agent, Kayla, was very helpful, knowledgeable and awesome to work with. It was a pleasure doing business with your company…. Thanks to Kayla.
20 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Cathy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Isabel was polite, efficient and knew exactly how to help me with my concerns.
Isabel was efficient and polite. She knew exactly how to help me and we were able to get the paperwork needed.
20 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Becky,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Travel Insurance Purchase
I called the toll free number twice. Once to get a better understanding of benefits — I spoke with Lori. The second time was to purchase two packages (1 each for me and my sister). On this call, I was assisted by Cory. He was polite, professional and very clear in his explanation of what to expect moving forward (communication).
20 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Joy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
She was very helpful
She was very helpful. Answered all questions, and when not sure of answer, went to her superiors and gave me a replay without bein on hold too long. Very nice and patient.
20 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Arlene,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
The customer service representative was…
The customer service representative was so helpful and easy to understand. She was very thorough and explained my policy and very informative.
16 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Linda,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Excellent customer service from Cory at RoamRight
During a 50-minute phone conversation, Cory patiently answered my many questions regarding RoamRight's coverages. He was friendly, knowledgeable, and provided the detailed information that I was seeking.
16 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
K.,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Megan was very helpful and efficient
Megan was very helpful and efficient. I got my request right after I spoke with her.
13 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Victor,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Helpful Human!
Customer service representative was very helpful and dedicated to help me get an answer to my question. She was also very friendly. I also appreciated not having to navigate an aggravating phone tree and ESPECIALLY happy to not have been pawned off on an AI chatbot!!!
10 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Vanessa,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
good service
10 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Chetan,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory took the time to explain all… He is GREAT!
Cory took the time to explain all option to me. Also research ideas to meet my specific needs. Sent me a second quote to consider. I ended up booking the original complete coverage given my discussions with Cory. He is great! Thank you.
9 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Adolphine,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Travel with ease with Arch Roam Right
Every time I call for help or information, the staff of customer service are so friendly and accommodating. They are so patient and helpful in understanding your needs for your travel.
6 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Grace,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Would be nice to make some money
9 februari 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Susan,
Thank you for reaching out to us. We'd like to understand more about your experience and obtain more information about your review. When you have a moment, please send an email to customerservice@roamright.com so we can review your case in more detail.
Regards,
The Arch RoamRight Team
Always impressed by the professionalism…
Always impressed by the professionalism of ArchRoamright representatives.
1 juli 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Paul,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
They give on time calls when its…
They give on time calls when its necessary
30 mei 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Malc,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I was able to complete our travel…
I was able to complete our travel insurance for our month long trip to Europe. Thanks to our travel agent for providing the link to the company. We've traveled with RoamRight since 2019 for all our cruises.
26 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Kurt,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Claim processing was quick and efficient
The agents were informative, knowledgeable, and helpful, and our travel insurance claim was processed most expeditiously.
26 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Larry,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Kayla was on point
Kayla was on point, clearly explained my inquiries. The entire phone call was pleasant and informative.
23 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great Customer Service
Cory, the customer service representative was great. He was thorough explaining all changes and confirming additional information needed to ensure that I was fully covered.
17 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Pattie,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory is an asset to your team
Cory is an asset to your team.
—He took the time to listen and understand the urgency of our request for written documentation of the travel insurance policy for our trip with Gate 1 travel. —Immediate receipt of the documentation email was essential for Father JC to get the necessary visa to be able to take our trip.
—Cory was professional and customer focused.
THANK YOU
16 juni 2026
Review zonder uitnodiging
Antwoord van Arch RoamRight
Karen,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.