Roller Blinds Direct Reviews 

Great quality blind. Fits perfectly. Very pleased with it.

found blind quick and easy to install. good quality at a reasonable price. although nearly 3 weeks for it to arrive seemed a bit to long.

Controller arrived within 2 days - works fine - all positive experience

Blind arrived on time, good quality and fit perfectly. Very happy with it.

The control is very noisy and stiff when retracting the blind. My advice would be to upgrade the control mechanism.

Excellent roller blind, perfectly sized to our spec, great colour and good material and quality.

I have ordered blind where I had to wait almost a month for delivery where it says I will be dispatched 3-7 days
One bracket is missing for hanging blind.
The fabric at the top of roll blind is not glued properly and not cutted nicely! Iam very disappointed I will not order from this company again

Lovely quality blinds, very pleased with them. Hopefully, I will be ordering some more in the near future.

Very pleased with the blind. It looks good and the fitting mechanism (screwless) is effective and ingenious. It was despatched on the promised day. I had a little problem in communicating with the carrier to change the delivery date

I am extremely disappointed with my recent experience with Roller Blinds Direct. I ordered eight roller blinds on 16/04/25: six were promised for dispatch within 4–5 days, and two with an estimated dispatch of 10–12 working days.

On 09/05/25-weeks after I placed my order-I received an email stating that two of the blinds were out of stock. I then had to call the company myself to cancel these items from my order.

Despite making three phone calls and sending five emails, I still have not received a delivery date for the remaining blinds, nor have I received a confirmation email regarding the cancellation.

Communication has been poor and the service is far from professional. I spent nearly £500 on this order and expected a much higher standard of service, especially as someone who manages over 4,000 properties and orders blinds almost every week for the past 18 years. I have never experienced such poor service from any blinds company before.

If you are looking for professional and reliable service, I strongly advise you to stay away from Roller Blinds Direct. My experience has been frustrating and unacceptable.

Excellent buying experience - very quick and delighted with the blinds. Easy to install with very easy to follow instructions.

Excellent quality, very good pricing.

On date delivery, right colour and right size.
Thanks

Excellent company and excellent blinds! After pondering for many weeks on the best blinds for our new cottage, I got some samples for the double roller blinds offering us the best of both worlds! Glad I got the samples as they were really useful. We ordered one to see what it looked like and it was so good, we ordered another 3 (so far!). Opted for expedited delivery and the blinds arrived in excellent time, easy to put up and perfect "inset" measurements. They look great and can't fault the whole experience. I even emailed them about a large bay window asking for advice and they responded with helpful guidance and options. Thank you

Ordering samples made choosing the right colour fabric easy to match with the rest of the decor in my room. The roller blind is well made and solid. Easy to instal and works a treat.

Fabulous blinds

Roller Blinds Direct are one of the cheaper online companies but unfortunately you pay the price heavily in quality and service. Their website gave me conflicting information, which was corrected with a phone call with staff only for that to turn out to be misleading information as well - something I only discovered after I’d installed the blind. Upon installation the blind also broke on its very first use - I mean literally its first roll. So began the process of dealing with the company’s customer service which came with its own whole set of problems. They have been dragging their feet dealing with the problem and even playing odd games, implying I am lying and talking about recorded phone calls to prove it. I am still trying to get a refund. All together it has left me with no faith the company is operating with integrity, and maybe possibly entirely legally, as I am having to face the fact I will never get my money back.

Very please, simple process throughout. And when blonds arrived, simple to put up and accurate to the size asked for!