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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The blouse is stylish and the pattern is pretty. It fits well, though the neckline is a bit higher than pictured. Still very flattering and comfortable to wear. The quality is better than I expected,... Toon meer

Beoordeeld met 3 van de 5 sterren

I’m overall really happy with this top. The fabric is soft and the style is really cute, just like the pictures. The only tiny thing is that the sleeves are a little shorter than I expected, but it’s... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a top from them and accidentally ordered another. Loved the top when it came but it was too big. emailed them with need for return of top with need for different size. Requested cancellatio... Toon meer

Beoordeeld met 1 van de 5 sterren

Consecutive com.. scam site! Buyers beware. Ordered eye pencils in early January 2026.. no product received in March 2026! Supposedly items in Corvallis,Or yesterday morning according to this bogus... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

Roselili was founded in 2020 by Margie and Yiota. The girls started out with a simple fashion-blog-turned-online-store, through which they sold a mix of vintage pieces, local labels as well as their own original designs. Roselili is now a curated collection of clothing, accessories, occasion wear all designed in house and exclusively sold by roselili.Our philosophy is that the best cloth for girls is confidence and ckoth is just a fashion item that helps you find yourself. We want every girl to find her own style and her own confidence when wearing our clothes.


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

82 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

I ordered 2 shirts and immediately…

I ordered 2 shirts and immediately after ordering it. I noticed the wrong size was ordered. I needed a large, not a medium. I've been trying to contact them to get a response to change the order or refund and the information On their website for customer service does not exist. So I have no way of reaching them poor.

3 december 2023
Review zonder uitnodiging
Logo Roselili

Antwoord van Roselili

Hello Susan
Thank you for your email and we are so sorry that this shopping has brought you a not perfect experience.
Thank you for your feedback,but could you please tell us your order number so that we can help you soon.
And you can contact us via the email service@roselili.com shown at our website.
Looking forward to your reply.
And if you have any questions, please feel free to contact us at anytime.
Wish you all the best.

Beoordeeld met 1 van de 5 sterren

Not as advertised/photographed

2 ladies jumpers that looked soft and cosy in the photos have just arrived. Not sure what the material is as no labels. It's certainly not wool and for sure no cashmere as was indicated on photos when I ordered them. Definitely polyester/something. I ordered L as don't like tight - I am a size 12 - but still tight and clingy. Disappointing - I won't be ordering from here again. Sorry.

2 december 2023
Review zonder uitnodiging
Logo Roselili

Antwoord van Roselili

Hello June
Thank you for your email and patience due to the weekends and we are so sorry that this shopping has brought you a not perfect experience.
Thank you for your feedback and please do not be worried and we had contacted you via the emails so please check your email box soon.
Looking forward to your reply.
And if you have any questions, please feel free to contact us via email box service@roselili.com at anytime.
Wish you all the best.

Beoordeeld met 5 van de 5 sterren

Exactly as expected

My dress arrived quickly. It match what I thought I was buying. The size was accurate and the quality was good for the price. Would recommend

17 september 2023
Beoordeeld met 4 van de 5 sterren

Great clothes for a reasonable price

Great clothes for a reasonable price! I bought a blouse from them and it was very silky, with an interesting print on it. Might buy a second time!

15 september 2023
Logo Roselili

Antwoord van Roselili

Hello David
Thank you for your love and now our black friday sale is online and you can visit the shop to get more nice deals.
Thank you again for your love!
Wish you all the best

Beoordeeld met 3 van de 5 sterren

Clothes are always cute

Clothes are always cute, but it took so long for the product to ship, longer than usual

23 juli 2023
Logo Roselili

Antwoord van Roselili

Hello Mario
Thank you for your feedback and we are so sorry that this shopping has brought you a not perfect experience.
And we had contacted another delivery company to improve the shipping time that cost 8-10 business days.
Thank you again for your patience and understandings!
And if you have any questions, please feel free to contact us at anytime.
Wish you all the best.

Beoordeeld met 5 van de 5 sterren

Good experience

I could track my package and had good informations on when will it arrives. The shirt I ordered was on spot compared to what I ordered. Great experience.

5 september 2023
Beoordeeld met 4 van de 5 sterren

Excellent service

Excellent service! After I placed my order, I had not received any confirmation email or track & trace. So I contacted Roselili through Instagram and they very quickly responded and send me a track & trace link. Very helpful and friendly. I later discovered that I had accidentally blocked their e-mail address, woops! Nevertheless, very happy about my purchase and their service. I probably wouldn't buy most of the items at full price, but they often have some promotion going on. Also, good to know for anyone interested: sizing goes very small, so definitely order one or two sizes up from what you'd usually take.

23 september 2023
Beoordeeld met 5 van de 5 sterren

Absolutely the best shopping experience…

Absolutely the best shopping experience I have EVER HAD!

I bought my first ever dress for my girl for her anniversary, she LOVED it!

When I called the customer service lady, very kind and polite helping me out the the size and matching style of the dress. Excellent service!!!

6 mei 2023
Beoordeeld met 5 van de 5 sterren

Positive experience

The shirt I received were like in the pictures on their website. I really love the details and the fabric of the shirt. Their size chart is correct. I can definitely recommend Roselili.

11 augustus 2023
Beoordeeld met 5 van de 5 sterren

My experience with Roselili

I have some wonderful dresses from this brand and they are very high quality items, 100% cotton made and so refined in every detail. I think they have a very good price as well, usually this kind of high quality products are much more expensive, so that's great!
I love their vintage inspired silohuettes, that give such a lovely and elegant twist also to a daily outfit.
You can find beautiful clothing for any kind of occasions.

11 augustus 2023
Beoordeeld met 2 van de 5 sterren

Item received was cut way too small and, so far, I am getting a polite run around.…

I ordered and received a really pretty pink sweater in the largest size the offer. I am a 12-14 but like my sweaters loose. The sweater fits like a size SMALL! Can barely button it!
I wrote custom service from way to return and they replied suggesting I choose another item. I replied that I wanted a refund. They sent 2nd email with a link to all their products in XXL. Aside from the fact that I really wasn’t in love with any other product, why would I assume that it would fit better than the one they sent me!
I just sent my reply with that comment and repeated that I want a refund.
I will reevaluate this review once I hear back from them. Stay tuned

1 november 2023
Review zonder uitnodiging
Logo Roselili

Antwoord van Roselili

Hello Barb
Thank you for your message and we are so sorry that this shopping has brought you a not perfect experience.
Thank you for your feedback,and we will continue to improve our designs,and we hope you can make a suggestion for the improvement of our products.
And we had replied to you via the emails and please check your mails soon.
Thank you again for your patience and understandings!
Wish you all the best.

Beoordeeld met 1 van de 5 sterren

Terrible experience

Terrible experience. All items in package were wrong- color and size- from what I ordered. Additionally, one missing item. No response after 48 hrs for return information.
Items are not as advertised. Shapeless, cheap polyster.

21 oktober 2023
Review zonder uitnodiging
Logo Roselili

Antwoord van Roselili

Hello,DP
Thank you for your response and that's a pity that our products did not meet your expectations,we will continue to improve our designs,and we had replied our emails please check your mail box soon.
And if you have any questions, please feel free to contact us via service@roselili.com at anytime.
Wish you all the best.

Beoordeeld met 5 van de 5 sterren

These are amazing

These are amazing. They are warm for the oncoming fall even if they are thin. They are the perfect size and fit incredibly well. I placed a size medium order as usual.

21 september 2023

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