Rosie London Reviews 

Absolute scam ordered a dress from here i had looked at there “reviews” and they where all 5 stars then I received the order and it was in a unbranded bag with two delivery stickers on no tag nothing and the quality was that of a cheap Halloween costume. Not to self check the real trustpilots reviews not what the website says!!! DO NOT WASTE YOUR MONEY!!!

3weeks since order, no items received
Scam scam scam

I ordered shoes from Rosie London, but the item I received was faulty and not as described. When I contacted customer service, they refused to provide a prepaid return label or comply with UK consumer law regarding faulty goods. They only offered a partial refund if I kept the shoes. I’ve since reported the matter to Citizens Advice and my bank for chargeback.

I’d advise others to read recent reviews before ordering

Manufacturing Failure from Rosie London
I was incredibly excited to receive this jacket, but the reality is that it is shockingly badly made and not worth even a fraction of the price. This feels less like a quality fashion piece and more like a poorly constructed, disposable item.
The jacket arrived with multiple obvious manufacturing flaws. The stitching is inconsistent and visibly crooked in several places, particularly along the cuffs and the side seams, which look like they will unravel after one wear. Furthermore, the lining is completely bunched up and poorly inserted, pulling the outer shell into an awkward, unflattering shape. It does not hang correctly at all.
The metal hardware is also a major letdown. The main zipper is sticky and cheap, catching every time I try to fasten it, and one of the buttons on the sleeve came loose within minutes of trying the jacket on. The fabric itself feels thin and flimsy, lacking any structural integrity.
Rosie London needs to seriously address their quality control. This jacket is defective and clearly failed to meet basic standards of construction. I expected a piece of lasting quality, but what I received was a complete waste of money. Do not buy this product. Save your money and look elsewhere for something that is actually durable and properly finished.

Do not waste your money AVOID
lovely looking website and items. I bought a ladies jacket and it was never arriving, decided to look at reviews for this site........I wish I didn't. My item arrived after 3 weeks, it looked nothing what it showed on the on the site, very very poor quality. I informed them that I wanted a refund but still haven't heard anything back from them. Please do not buy anything, listen to everyone of us that has written a review for this site

SCAM SCAM SCAM
Not as described. Supposed to be 100%cashmere.
DO NOT BUY
READ RETURN ADDRESS BEFORE PURCHASING. IF CHINA - beware.

This website is a scam. The product that arrived was nothing like the description, awful quality and sized for a small child. Do not waste your money on this scam of a company.

I ordered boots from this company as advertised on Pinterest. The boots bear no resemblance style wise to those in the photo. The fabric is flimsy and thin and not suitable for footwear.
In seeking a return Rosie London stalled, requesting photo of the boots I received and have now stopped communicating.

If I could have given no stars I would have. This company is a scam and should be avoided like the plague. I am surprised these people are still able to advertise and they should be locked up. Where are you Trading standards because the goods that come from this so called company look nothing like the products that are advertised. Be warned and stay away !!!!

AVOID, AVOID, AVOID!
Do not buy from this company! Bought a pair of trainers, it came 3 weeks later in a much smaller size that I ordered - impossible to know which as there is no size tag!. Contact them and had to send photos of the trainers and was told I needed to pay a further £10.50 to get it exchanged to the correct size! It's a scam. Please do not throw your money away buying anything from them.

A total scam, they advertise a closing down sale,and go and set another company up selling and doing exactly the same thing. The goods come from China . I bought an expensive jacket and when it came it was a lot shorter than advertised ,was made of felt, ie the pattern ,herringbone, was printed on an,even the elbow pads were printed on. The buttons were not the colour shown, there were no pockets inside and the top pocket outside was just a strip of felt to make it look as though there was one. Under no circumstance buy from them

Bought what looked like a nice blazer and leather boots but they looked nothing like the pictures on the website and were terrible quality. The aim of their refund process seems to be to make it as difficult as it possibly can be to send back or get a refund. We contacted them within hours of receiving the items but still had to send photos etc of the items for them to “assess eligibility for return” and then our return was refused as no tags except they hadn’t come with any! If you are lucky enough to be eligible for a return you have to pay return postage to china and then you might get a refund when they receive it back.

This company was known as Mint-London and then Unity London. Both sites no longer exist but now Rosie- London has sprung up. Website identical to the previous 2 in all but Name. Its a fake front for a Chinese company that is scamming people. Products are cheap fakes. You then cant get your money back. Looks like London based but then returns to be sent to China. Promise part returns but then fail to pay up. Display fake reviews on their site. Avoid at all costs

I ordered shoes with a promised 5-day delivery, but they arrived after 20. The quality is very poor, with a strong glue smell.
When I tried to return them, the company kept delaying: asking for photos twice, offering discounts instead of processing the return, and ignoring my repeated requests for clear return instructions. In the end, they simply stopped replying.
They even display a fake Trustpilot rating image on their website, showing “almost 1900 reviews” with a 4.5 average – which is completely false.
This company are deceivers – avoid them.

Buyer beware. Absolutely no comparison to what I ordered.. before and after pictures are a farce. I’ll be more careful next time I fall for the online promotions.

I ordered a ladies bag, came with unpleasent stink. Contacted to supplier, after couple of emails, they agreed to send me replacement which they did. Thanks a lot

I ordered a shoes, it came completely squashed in the plastic bag . Not in the box. Shoes quality is absolute bad. It came from China, and they ask for the return fee . I basically lost my money.

Not a London based shop- I am still waiting weeks after placing my order . The tracking numbers lead you to a Yunexpress site asking you to pay one euro , but read the small print - youare agreeing to pay a hefty monthly sum - do not enter your card details. When you email support- you receive what appears to be a reasonable response stating 'we dont ask for money etc' . The tracking number for the parcel force is not recognised . From the comments above - I believe if I ever get the goods -I may be dissappointed . I will ammend this review of course if the goods do arrive ?

Beware. This is a rogue company in China. Shoes received too small, poor quality and not as expected. They do everything to persuade you not to return the items including the longest return address to somewhere in Chins I've ever seen.! They hide behind a beautiful website but please don't fall for this like I did. The process to return the items is so convoluted that I doubt I'll ever get my money back. I therefore feel my only option is to accept their offer of a 25% refund and I'll put the shoes in the charity shop.....maybe someone will get use out of them.

Sent me shoes about 3 sizes too small.
Quality horrendous.
Because it’s a ‘closing down sale’ looks like I won’t get a refund.