I first learned about this company through an influencer on social media and decided to give them a try. Let me start by highlighting their customer service. Their response time is quick, they genui... Toon meer
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Great wig retailer! I have ordered several wigs from this company and I can tell you it is a great value/well-made product for the price point. I have not been disappointed and the only time I was,... Toon meer
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It was not blonde atall!! I received a black / orange golden coloured curly wig which I was extremely upset about after waiting a long time to receive it. I had to send it back to China to get a refun... Toon meer
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I love the glueless wig , it’s easy to wear, comfortable, and great quality. I’ve purchased several wigs from RPGSHOW over the years and always receive compliments whenever I wear them. The hair lo... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
RPGSHOW.COM is a premier full lace and lace front wig company that has been taking the industry by storm since 2007! With a knack for head turning designs, and a niche for customer care, RPGSHOW.COM proves to be a leader in the lace wig industry! Please note: RPGSHOW ONLY official website is WWW.RPGSHOW.COM
Contactgegevens
Verenigde Staten
- 1-718-213-4099
- service@rpgshow.com
- www.rpgshow.com
4,2
Goed
258 reviews
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Best wig company
I’ve purchased several wigs from this company and they’re the absolute best! I always get so many compliments on my wigs and they look so nature :) and I can’t forget about the customer service…. Its AMAZING!!!!
4 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Nneena,
We are thrilled to hear about your positive experiences with RPGSHOW wigs! Thank you for your kind words and for choosing us for your wig purchases. It's fantastic to know that you receive numerous compliments on your wigs and that they provide a natural look that you love.
At RPGSHOW, we prioritize not only the quality of our products but also the satisfaction of our customers. We are delighted that you have found our customer service to be amazing. Providing excellent customer service is a top priority for us, and we are always here to assist you with any inquiries or concerns you may have.
Thank you for being a valued customer of RPGSHOW. Your feedback means a lot to us, and we are grateful for your continued support.
We look forward to continuing to provide you with the best wigs and service possible!
Warm regards,
Customer Care Team
RPGShow
Disappointing
The wig itself is OK (I think), however, the reason I didn't give a 5 star review is because:
1. It literally took 3 months for me to receive my wig, NO JOKE! Yes, I did select the option where I needed the "fake scalp color" added, however, this still doesn't make sense for a 3 month wait. I literally ordered a custom wig from another company 3 days ago, and it is due to arrive this week. So, I'm definitely UPSET about this company taking so long. I couldn't even use the wig for the reason I purchased it because the wig came way after my event.
2. The "fake scalp" addition not only made my order take longer (allegedly), but it actually ruined my wig. Why? Well, the lace itself was nice, and fit nicely onto my head, giving it that natural look. HOWEVER, the "fake scalp" looked OBVIOUS. Compared to the lace, the color was orange, and you can't see it indoors, but when you go outside, EVERYONE can see this orange patch right next to my hairline in the middle part section. This made the wig totally embarrassing to wear and so honestly? I stopped wearing it after my first use.
Now, I wouldn't be so upset, but paying over $800 for this wig and the customisations, and waiting 3 months to receive it, to then NOT being able to wear it because it just looks fake near my hairline, is so utterly disappointing. I wish I could get this refunded and I could return it.
I can't review the lifespan/quality of the wig because I only wore it once due to the issues listed above, so if you're looking for a review on that, I cannot help. However, I do not think my wig was custom made. The wig was tight on my head and gave me a headache after a while of wearing it, which is NOT ACCEPTABLE considering I waited 3 months for them to complete the unit.
Order was placed beginning of Feb 2024, and I received my wig in the beginning of May 2024. 3 MONTHS!
6 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Stefani,
We deeply regret the challenges you faced with your recent wig purchase and sincerely apologize for the inconveniences caused. Your feedback is invaluable to us, and we genuinely appreciate you taking the time to share your experience.
We noticed that you placed the order on February 5th and signed for it on April 2nd. And we fully understand your dissatisfaction with the extended waiting time for the wig delivery, particularly due to the delay caused by the Chinese New Year holiday. We apologize for not meeting your expectations in this regard. Rest assured, we are actively reassessing our production and transportation processes to ensure more timely deliveries in the future.
After reviewing your order information, we have observed that you selected size 1 instead of the customized size, which may be the reason why you feel the mesh cap is a bit tight. To address the issues you have encountered and provide you with a satisfactory resolution, we have sent detailed information to your email at tina@rpgshow.com. Please review the information and share your thoughts with us.
Your satisfaction remains our top priority, and we are committed to resolving these issues and regaining your trust in our brand. Your feedback on the fit and comfort of the wig is greatly appreciated, and we will consider this input for future enhancements.
Once again, we apologize for the inconveniences you experienced and thank you for bringing these matters to our attention. We eagerly anticipate the opportunity to make amends and ensure a more positive experience for you in the future.
Warm regards,
Customer Care Team
RPGShow
The customer service is always prompt…
The customer service is always prompt and they are really good about responding to questions. The quality of the full lace wigs are top notch and lace detail is quality workmanship. I will be a lifelong customer.
31 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Dorthea,
Thank you so much for your kind words and for choosing RPGSHOW!
We are thrilled to hear that you are pleased with our customer service and the quality of our full lace wigs. Providing top-notch products and excellent service is always our priority.
We truly appreciate your support and look forward to serving you as a lifelong customer!
Warm regards,
Customer Care Team
RPGShow
Great service the wigs beautiful
I love this company RPGShow Great service fast shipping, wigs are amazing natural and beautiful. and nice colors.
23 april 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Felicia,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you love our company and that you've had a great experience with us. Our team works hard to provide excellent service and top-quality products, so it's wonderful to know that you're happy with your purchase. We appreciate your support!
Warm regards,
Customer Care Team
RPGShow
I ordered my first wig from RPGSHOW in…
I ordered my first wig from RPGSHOW in 2013. The quality of the Products and the customer service have remained consistently amazing. I love the growth of their styles and the way they listen to what their customers are looking for and provide. I love RPGSHOW and I am a loyal customer forever!
31 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Shaniece,
We are truly grateful for your continued support and loyalty since 2013! It's incredibly rewarding to hear that you find our products and customer service consistently amazing. Our team is dedicated to offering a wide range of styles and listening to our customers' needs, so it's delightful to know that you've enjoyed the growth and evolution of our offerings. Thank you for being a part of the RPGShow family, and we look forward to serving you for many more years to come!
Warm regards,
Customer Care Team
RPGShow
I love by the quality of the hair-EVERY…
I love by the quality of the hair-EVERY TIME- I have bought 8 units from this website and always will continue to buy more.
31 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Rasheeda,
Thank you for your amazing support and for choosing RPGShow for your wig needs! We're thrilled to hear that you've consistently been impressed with the quality of our hair each time you've made a purchase. Your loyalty means the world to us, and we're truly grateful for your continued trust. We're committed to maintaining the highest standards of quality, and we look forward to providing you with more fantastic units in the future. Thank you for being an incredible part of the RPGShow community!
Warm regards,
Customer Care Team
RPGShow
The customer service is exceptional
The customer service is exceptional. The quality of the hair is outstanding. Will definitely continue purchasing from this company. Thank you.
31 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Joette,
We're delighted to hear that you've had an exceptional experience with our customer service and found the quality of our hair to be outstanding. Thank you for your kind words and for choosing RPGShow.
We truly appreciate your support and look forward to serving you with the same exceptional customer service and outstanding quality in the future.
Thank you for being a valued customer!
Best regards,
Customer Care Team
RPGSHOW
Loving this silky hair
Loving this silky hair, color, style, and lace. This is my third wig from RPG Show. I wasn’t very pleased with their yaki hair due to the texture and excessive shedding of hair. I have been though thoroughly pleased with the 2 silky hair wigs purchased.
Purchased this 12 inch Bob hair style for the summer. The lace blends well with my skin tone. When Ebin lace bond spray applied to my forehead the lace melted and was undetectable to the naked eye.
The picture posted was 2weeks after receiving the wig.
Very satisfied customer. Will be purchasing more from RPG Show!
30 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Deborah,
We are thrilled to hear that you love your new silky hair wig and that the color, style, and lace have met your expectations. It's so wonderful to know that the lace blends seamlessly with your skin tone and that you achieved an undetectable look using the Ebin lace bond spray.
We appreciate your loyalty and understanding regarding the yaki hair texture and if you need, we can do a deep condition for the yaki unit you want prior to the shipment to make sure the hair is smooth and soft.
Your positive review are very encouraging, and they inspire us to continue providing high-quality products and excellent customer service. We look forward to serving you again and making your future purchases just as satisfying.
Thank you for being a part of the RPG Show family!
Best regards,
RPGSHOW Customer Service Team
RPG is the only place I get my wigs
I recently purchased a wig and I am thoroughly impressed with its quality. The wig is beautifully crafted, with a length that perfectly meets my expectations. The color is vibrant yet natural, seamlessly blending with my own hair. One of the standout features is how natural it looks; I’ve received numerous compliments from friends who couldn’t tell I was wearing a wig.
The construction of the wig is excellent, with comfortable and secure fit that lasts throughout the day. It feels lightweight and breathable, making it easy to wear for extended periods without any discomfort.
In summary, I am extremely satisfied with this wig and would highly recommend it to others looking for a high-quality, natural-looking wig. It has exceeded my expectations in every way!
2 april 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Kecia,
Thank you so much for sharing your experience with your recent wig purchase! We're thrilled to hear that you are thoroughly impressed with the quality and craftsmanship of the wig.
We take pride in creating wigs that are comfortable, secure, and breathable, so it's fantastic to hear that these features have made it easy for you to wear the wig for extended periods without any discomfort.
Your recommendation means the world to us, and we're delighted to have exceeded your expectations in every way. Thank you for choosing RPG Show, and we appreciate your support and positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to continuing to provide you with top-quality wigs and exceptional service. Thank you again!
Warm regards,
Customer Care Team
RPGShow
I purchased the Yaki Katybloom007 on…
I purchased the Yaki Katybloom007 on February 2, 2024. Wore it for the first time in March 2024, this year. As of today, May 29, 2024 and 3 months of use 2-3 times per week. Hand washing with air drying, the wig is shedding profusely. So much so, there is a bald spot. I love this yaki texture it's amazing but, this expensive wig has not been worth it. I wish there was a warranty. Beautiful wig but it won't last. I am so disappointed because I love this company. Disclaimer: I have not contacted them about this concern because I don't have the energy to go back and forth.
2 februari 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Linda,
We're sorry to hear about your experience with the Yaki Katybloom007. Customer satisfaction is our top priority, and we always strive to provide high-quality products. We understand your disappointment and would like to assist you with this matter.
We value your feedback and will contact you by email within 24 hours, so please kindly check your mail box. Your satisfaction is important to us, and we are committed to addressing your concerns.
Sincerely appreciate your continued support and hope to have the opportunity to improve your experience with RPG Show.
Warm regards,
Customer Care Team
RPGShow
Best Wigs and Customer Service
I’ve been purchasing from RPG Show for 5 years! The quality is the best I’ve experienced! 100% recommend
28 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Nikki,
Thank you so much for being a loyal customer for the past 5 years!
We're thrilled to hear that you've had such a positive experience with RPG Show and that you find the quality to be the best. Your recommendation means the world to us!
We look forward to continuing to provide you with top-notch products and service.
Thank you for your support and trust in RPGSHOW!
Best regards,
Customer Care Team
RPGSHOW
RPG is the best wig site
RPG show provides great service, quick shipping, and you can tell they take pride in creating high quality products. I’ve been purchasing wigs from them for years and I’m always happy with my orders.
29 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Mallori,
That sounds like fantastic feedback!
It's great to hear that you've consistently experienced great service, quick shipping, and high-quality products from RPGShow. Your loyalty over the years is genuinely appreciated, and we're thrilled to know that you've always been happy with your orders.
Thank you for being a valued customer, and we look forward to continuing to serve you with top-notch products and service in the years to come!
Warm regards,
Customer Care Team
RPGShow
I love this wig
The wig I received is well made and the color blending is exactly what I wanted. I have ordered several and each has been made with the same care. I’ve had very little to no shedding and the cut is very flattering. The hairline is the best I’ve had. Now I did pay for the deep pre-plucked feature. Like you, I need to spend my money wisely. However, spending more for excellent quality is worth every penny. I take care of my wigs and never sleep in them, I only glue them down near my ears if it’s a special occasion and I always place them on my wig stand at night. So I’ve been able to maintain these for months, with washing twice monthly. Take my word. Give them a try.
8 april 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Ashley,
It's fantastic to hear about your positive experience with our wigs and the care you've taken to maintain them.
We're thrilled that you've found the color blending, construction, and hairline of the wigs to be exactly what you wanted. Your satisfaction with our deep pre-plucked feature and the overall quality is truly rewarding to hear. We're committed to providing excellent quality, and it's wonderful to know that you've found the investment to be worth every penny.
Thank you for your trust and for sharing your experience. We appreciate your support and look forward to serving you in the future.
Warm regards,
Customer Care Team
RPGShow
I absolutely love RPG
I absolutely love RPG, I’ve been a customer for over 5 years, and no one makes wigs as good as they do. I recently bought SKU WIGZBYCHARISE033. The curls are so beautiful. I receive so many compliments, everyday.
1 april 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Nancy,
That's wonderful to hear!
RPGShow trulyiates your long-standing support and is thrilled that you're enjoying the SKU WIGZBYCHARISE033. It's fantastic that you're receiving so many compliments on the beautiful curls.
Your satisfaction means a lot, and we're dedicated to continuing to provide you with top-notch products and service.
Thank you for being a valued customer for over 5 years!
Warm regards,
Customer Care Team
RPGShow
Love the look
Love the look ! my first purchase needed some tweaks because the hair is dyed and didn’t last long but after I voiced my concerns, they did a wonderful job and making my next one and it’s still lasting me
31 januari 2024
Review zonder uitnodiging
I am absolutely in love!
I am absolutely in love with the consistent quality of RPGSHOW wigs. Whether I am meeting clients, or in the field, I always want to present well-groomed and polished. My RPGSHOW wigs do that for ume every time. These wigs have the natural look and feel that is important to me.
I have paid lots of money for wigs in the past, and many times have received inferior products. It has become hard to trust sellers to do right for the general public.
I have always been able to trust the integrity of RPGSHOW. Another plus, is their excellent customer service. I have always received a prompt response to my inquiries.
I am grateful to the RPGSHOW team.
Integrity means everything!
22 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Hi Betty,
Thank you immensely for your kind words and for sharing your experience with RPGSHOW. We are absolutely thrilled to know that our wigs have consistently met your expectations and helped you present a well-groomed and polished appearance, whether at client meetings or in the field.
At RPGSHOW, we pride ourselves on delivering high-quality products that offer a natural look and feel, and it warms our hearts to hear that you trust our integrity and commitment to excellence. Your satisfaction is our top priority, and we are delighted that our customer service has always provided you with prompt and helpful responses.
Your feedback inspires us to maintain our high standards and continue serving valued customers like yourself. Thank you for being a part of the RPGSHOW community. We are grateful for your support and trust.
Warmest regards,
The RPGSHOW Team
I love this wig texture
I love this wig. It’s very lightweight for the summer. The curl pattern is beautiful. I put highlights in it, and it’s gorgeous. I couldn’t have asked for a prettier wig🥰🥰
8 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Althea,
Thank you for sharing your wonderful feedback! We are delighted to hear that you love your wig, especially its lightweight nature, perfect for summer. It’s great to know that the curl pattern met your expectations and that adding highlights made it even more stunning. Your satisfaction means a lot to us, and we are thrilled that you couldn't have asked for a prettier wig.
Your kind words and support inspire us to continue delivering high-quality products. Enjoy your beautiful wig, and we look forward to serving you again in the future!
Warm regards,
The RPGSHOW Team
NEVER AGAIN
Ordered a $700 wig that was in stock. Over a week later and my order is still “processing”. according to the timeline on their site my order should’ve arrived already. I contacted customer service and was given a slightly longer, but equally as false timeline. I ordered it for an event that was 2 days ago and the order still says processing. I honestly couldn’t be any more disappointed. I will never order from here again and you shouldn’t either.
10 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Hi Chelsye,
I hope this message finds you well.
I want to extend my sincerest apologies for the delay in processing your recent order. I understand the frustration and disappointment this situation has caused, especially given the urgency of your order for a past event.
In hindsight, we realize the importance of providing accurate information regarding the processing time needed for items, especially for complex products like the blonde highlights wig you ordered. This particular item requires multiple rounds of bleaching and dyeing. Additionally, the deep bleached knots and fake scalp that you want also needs a few extra days to the production timeline.
We deeply regret any miscommunication that may have led to a misunderstanding between us. I've personally reviewed your order status, and I'm pleased to inform you that it was shipped via FedEx on May 17th. Kindly keep an eye out for an email notification from service@rpgshow.com for further details.
Once again, I apologize for any inconvenience and disappointment you have experienced. Your feedback is invaluable to us, and we are committed to rectifying this situation and ensuring your satisfaction.
Thank you for your understanding and patience.
Warm regards,
Tina
RPGSHOW Customer Service Team
SATISFACTION
Hello, this was my first time ordering from RPG and they did not disappoint, I was totally satisfied, I had to return the wig because of the color issue they gladly exchanged the unit with no problem, the communication was excellent and the response time was great. This is the first time I have ever been totally satisfied with a unit, I will only order from this company in the future.THANK YOU RPGHAIR!!!
10 mei 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Bobbie,
Thank you for sharing your wonderful experience with us! We are thrilled to hear that your first order with RPG exceeded your expectations and that you were completely satisfied with our service.
We are committed to ensuring that every customer has a seamless experience, and we are delighted that we could promptly address the color issue with your wig through a hassle-free exchange. Your kind words about our communication and response time truly motivate us to continue delivering exceptional service.
Once again, thank you for choosing RPG. We appreciate your support and are grateful for the opportunity to provide you with quality products and exceptional service. If you ever need any assistance in the future, please do not hesitate to reach out to us.
Thank you for being a valued customer, and we can't wait to welcome you back to RPG soon!
Best regards,
Customer Care Team
RPGSHOW
As always RPG show has exceeded my…
As always RPG show has exceeded my expectations. Customer service was very communicative assisting me in getting the color & layering just right for my new purchase.
Wigs are well made & I always get compliments on whatever style I choose.
10 januari 2024
Review zonder uitnodiging
Antwoord van RPGSHOW.COM
Dear Tanya,
Thank you for your kind words and continued support of RPGShow! We are thrilled to hear that we have once again exceeded your expectations and provided you with a positive shopping experience.
It brings us great joy to know that our customer service team was able to assist you effectively in achieving the perfect color and layering for your new purchase. At RPGShow, we are committed to ensuring that each customer receives personalized attention and guidance to create a look that suits their unique style and preferences.
We are delighted to hear that you have been receiving compliments on the wigs you choose from RPGShow. Our team works tirelessly to craft well-made wigs that not only meet but exceed industry standards, ensuring that you always look and feel your best in any style you select.
Thank you once again for choosing RPGShow. We look forward to continuing to provide you with top-notch wigs and service that exceed your expectations.
Warm regards,
Tina
Customer Care Team
RPGShow
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