The gentleman below says, they didn't come to rescue an ill cat. Just to let you know they come occasionally, if they are known to the people who are reporting. My friends cat was reported by a mali... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I called about a injured cat that didn't have a home they told me to take it to the vet I said I didn't have the money to pay for that they said it's not a priority for them and they will do nothing.... Toon meer
Bedrijf heeft geantwoord
Fast delivery - purchases well packed - I’m pleased with the products chosen. Just one unfortunate circumstance - the dragonfly brooch is much brighter than shown in the photo. I would have preferr... Toon meer
Bedrijf heeft geantwoord
I adopted a beautiful rescued cat from them. Their rescue team had done the rescuing, after a concerned person had alerted them. They then had a vet check, and made sure she had the treatment she need... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At the RSPCA, we’re proud to be there for every kind— from pets in need to wild animals who need urgent care. Every day, our dedicated teams work tirelessly to protect animals, prevent cruelty, and offer hope in situations that are often distressing and complex. As a charity, we face difficult decisions about how to use our limited resources, and we must prioritise the most urgent and serious cases of abuse or neglect. This sometimes means we can’t attend every call, no matter how much we wish we could. When we’re unable to be there in person, we’ll help in other ways—offering you support, directing you to organisations that can help fast, and, when it’s safe, empowering you to take an animal to a vet. These shared efforts truly make a difference. We’re incredibly grateful for the kindness, patience, and support shown by the public. Together, we can continue to speak up for animals, protect those in need, and build a better world for every kind.
Contactgegevens
Verenigd Koninkrijk
- www.rspca.org.uk
2,6
Slecht
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
DISGUSTING ATTITUDE
A totally disgusting attitude by one of your members when it was reported that a person who breeds dogs from home does nothing when one of the dogs starts to savage and eat one of the puppies, This has been reported by other people and yet you do absolutely NOTHING, yet you have the audacity to advertise on TV that you are a caring Company and want Money off us.
DISGRACEFUL
24 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Francham,
Thank you for leaving your review and sharing your concerns regarding the dogs that were reported to us. We truly appreciate you looking out for their welfare. We’re deeply sorry your experience didn’t reflect the care and compassion you expected. Every animal matters to us, and we’re working hard to improve how we communicate our limitations and provide guidance even when we can’t attend in person.
We take all service complaints seriously. If you reported the dogs to us yourself and would like us to look into your call to see how it was handled please use our formal complaints process here:
https://www.rspca.org.uk/utilities/contactus/complaints/form
Thank you for taking the time to share this — it helps us improve.
With best wishes,
Emma
Proof you don't need endless free time to make a difference 🐾
Joining as a micro-volunteer with the RSPCA has been such a positive experience.
What I love most is how intentionally inclusive they are—everyone is made to feel equal, respected, and genuinely part of the mission. Being able to fit small, impactful tasks into my week means I never feel overwhelmed, just proud to be contributing to animal care alongside such a friendly team!
23 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Lisa,
Thank you so much for your kind review. The RSPCA is truly grateful to all of our dedicated volunteers who offer their time and support helping us create a kinder world for animals.
We’re so pleased to hear that you have had such a positive experience. We believe everyone can make a difference through volunteering and we’re proud to welcome people from across different communities. We actively remove barriers preventing people from joining us in protecting every kind of animal.
For people who may want to find out what local volunteering opportunities may be available in their area please visit our webpage here:
https://www.rspca.org.uk/getinvolved/volunteer
Thank you again for your support and making a positive difference for animal welfare.
With very best wishes
Emma
Excelente service.
I contacted RSPCA regarding a concern about a farm that was threatening to put down any dogs that entered the property and agitated the animals; not only did they reply immediately, but they also clarified my questions. Excellent service. Thank you very much.
23 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Thank you Alberto for leaving such a positive review and for getting in touch about the situation you were worried about. We’re so pleased to hear that our Advice team was able to assist you with your query. It means a lot to us to know that we could help with the information you needed.
With best wishes
Sarah
We adopted our cat from the RSPCA and…
We adopted our cat from the RSPCA and had a great experience. The whole team were really helpful and even let us keep some blankets and toys so that she would be comfortable in her new home. Now I’m a microvolunteer for the charity and find it really rewarding to be able to make even just a small contribution to their efforts that fits in with my busy schedule
22 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Eleanor,
Thank you so much for your kind review and we’re so pleased you are enjoying your experience volunteering. We are truly grateful to all of our Microvolunteers and the time they donate to us as even quick activities can make such a big difference to the welfare of animals.
Thank you too for sharing your adoption process with us. It’s wonderful to hear that you had a great experience when offering a loving home to a cat in our care and that our teams were able to ensure this was a smooth transition for the both of you. We wish you every happiness with your furry member of the family.
With best wishes
Sarah
RSPCA refused to help.
I saw a sheep with a broken leg in Cumbria. I emailed Westmoreland RSPCA who advised they would send an inspector over.
Several days later I received an email from the RSPCA National Control Centre to advise that they would not help and that I must contact APHA.
Really disappointing; someone says they will help, someone else says they won't.
Meanwhile, a poor animal is in pain and distress.
Not impressed.
21 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Freddie,
Thank you for your review. We truly appreciate how frustrating it must be to receive contradictory information when you are worried about an animal in distress.
It may be helpful for us to explain that RSPCA Westmorland Branch is an independent, separately registered charity from the national RSPCA which runs this page. RSPCA branches are unable to assign an Inspectorate officer to attend an incident, this is because it is the ‘national society’ which employs officers to cases of cruelty, neglect and abandonment. . When people are concerned for an animal, reports can be made directly to us on this page of our website: https://www.rspca.org.uk/reportaconcern
The RSPCA is limited by law and in this case sadly unable to intervene. The Animal and Plant Health Agency (APHA) is responsible for safeguarding the welfare of animals on commercial farms. Please visit this page of our website for more information about how to report your concerns for the sheep to them:
https://www.rspca.org.uk/adviceandwelfare/farm/worriedaboutafarmanimal
Thank you again for raising your concerns, and for caring about the welfare of the sheep.
With best wishes,
Emma
A flexible and rewarding way to volunteer 🐾
I’m a micro-volunteer with the RSPCA and I’ve had a really positive experience so far. I love being able to contribute to animal welfare through small, flexible tasks that I can fit around work and everyday life. It’s an easy and rewarding way to give some of my time to a cause I really care about, and I’m very happy to be part of it.
21 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Giorgia,
Thanks so much for leaving your review and for donating your time as a Microvolunteer, we’re so pleased to hear you are finding it so rewarding. We couldn’t do what we do without our volunteers and we are incredibly grateful to those who choose to give up their free time to help and support animal welfare.
For anyone considering volunteering, this page of our website and the pages linked to it provide some useful information about how to get involved:
https://www.rspca.org.uk/getinvolved/volunteer/withus
Thank you again for helping us to create a better world for every kind.
With best wishes
Emma
These people the rspca should be…
These people the rspca should be investaged they're racking in money from starving dying cats and dogs .The cats I couldn't manage 10 cats kittens 2 died I'm in bits I begged this service to take these cats off this women who was breeding one poor kitten since 4 months twice a year and starving her the poor cat now is breeding with her kitten the ladies git nine all together she dont feed them I have a dog never really had cats one dogs anough but I live in London South East where people starve and breed out sick.pets tried my beat called all charitys they same the same thing I'm dull up theyre lie people report these charitys they're to many starving cats spreading disease rspc are blood thirsty for money how do you sleep at night shameless cat killers shame on you rspca karma will catch you
18 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Maureen,
Thank you for reaching out and sharing your frustration after reporting the cats and kittens you are concerned about.
Caring for animals across England and Wales is a huge undertaking, and advertising plays an important role in making that care possible. The vast majority of every pound donated — 81p — goes directly to rescuing, treating, and rehoming vulnerable animals. Last year alone, thanks to our generous supporters, we helped tens of thousands of animals in need.
Around 18p in every pound is invested in fundraising, including advertising. This funding is essential: without it, we simply couldn’t reach the animals who rely on us or sustain the frontline work our teams carry out every day.
If you'd like to see exactly how donations are used, our annual report is available here: https://www.rspca.org.uk/whatwedo/latest/publications/reports
We’re always looking to improve how we work and value feedback, even when it’s difficult to hear. If you would like us to review how your call was handled please provide us with further information via our complaints form:
https://www.rspca.org.uk/utilities/contactus/complaints/form
With best wishes,
Emma
Compassionate and dedicated
I've been consistently impressed by the work the RSPCA does across the UK. From rescuing animals in distress to running long-term rehoming programmes and campaigning for stronger animal welfare laws, they clearly put compassion into action every day. Their staff and volunteers are dedicated, knowledgeable, and clearly care deeply about the animals they help. It's reassuring to know an organisation like this exists to speak up for creatures who can't speak for themselves. Highly recommend supporting their work if you care about animal welfare.
17 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Sophia,
Thanks for sharing such a kind review and recognising the extent of the work we do and the challenges our dedicated and caring teams face.
Yes, the RSPCA has achieved a lot for animal welfare over the last 200 years. We’re on a mission to keep creating a better world for every animal and your kind support helps us to continue our vital work.
For those who may be interested in learning more about how the RSPCA works for every kind please visit our website here:
https://www.rspca.org.uk/whatwedo
With very best wishes
Sarah
Reliable website
I used the RSPCA website when deciding what puppy would be best for us. Information was clear, concise and easy to understand. I regularly visit the website for tips and advice on tips for training and puppy behaviour. The wealth of information on the website I have regularly used in my school work as I know it is reliable and trusted. Tasks assigned for micro volunteers are interesting and easy to do.
18 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Millie,
Thank you so much for sharing your experience of using our website to help find the right puppy to join your home. Our dedicated teams work very hard to ensure that there is lots of useful information for people to access on our website to help them provide the best care for their animals. I'm so pleased to hear this has been helpful for you to learn about your puppies behaviour. We wish you many years of happiness with your furry friend.
With best wishes
Emma
Great for microvolunteering
I can't speak for their phone lines or response to animal cruelty, which seems like most of the negative reviews. There is unfortunately a lot of animal cruelty in this country and they can only do so much. With microvolunteering, it's great for tasking and has a range of things to get involved in, really good initiative.
17 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Elijah,
Thank you so much for leaving us your review and for sharing your positive experience as a Microvolunteer. We’re truly grateful to all of our volunteers for donating their time to support the welfare of all animals.
Our dedicated teams all care very much about the animals they rescue and are caring for and, as you know, some animals come from such sad situations. We try our very best to help as many animals as we can and it breaks our hearts to know that we can't be everywhere we need to be, all of the time. We’re grateful to people like you who speak out about their positive experiences of the RSPCA, so thank you again.
Best wishes
Sarah
Honestly, such a pity....
Called them to report animal neglect and they would not investigate, as they said they had a limited number of volunteers available.
Twice, I called them about injured wildlife on the road and they told me to catch the injured animal myself and bring it to a vet. So, without the substantial funding or workforce of a whole organisation, ALONE and with only a cardboard box, I did chase the injured wildlife for hours, catch it and bring it to a vet...
Honestly, I don't see the point in calling them if excuses and pity-me stories are all they provide.
Please don't reply to my review with some fake, hypocritical response. I believe in actions, not words... and, based on my own experiences and the other reviews on here, I can see what appears to be a pattern of justifying inadequate responses while vulnerable animals are left in despicable conditions.
Such a pity...
17 juni 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Valeria,
Thank you for sharing your feedback after contacting us on multiple occasions and we’re very sorry to hear that you feel let down. Thank you also for your dedication and commitment to assisting the wild animal you were concerned for and taking it to the vet so that it could get the help it needed as quickly as possible.
We take service complaints very seriously. If you would like us to look into your calls and assess how your concerns have been handled please provide us with further information via our complaints form:
https://www.rspca.org.uk/utilities/contactus/complaints/form
With best wishes
Sarah
Microvolunteering
I am a microvolunteer for the RSPCA and I enjoy it very much! The tasks are easy and you can pick what you want to do. The communication is efficient and every opportunity is laid out very plainly. From the tasks I've carried out, I can tell that this organisation care about a range of topics and I'd like to do further volunteering/work for the RSPCA in future.
16 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Lilly,
Thank you for your kind review and for joining the RSPCA as a Microvolunteer. We appreciate all of our volunteers for giving up their time to support our vital work for animal welfare and we are pleased to hear how much you are enjoying the experience so far and finding the tasks easy to complete.
We are truly grateful for your support and making a positive difference to the lives of all animals.
With best wishes
Emma
Useless.
Just shocking. Reported a neighbour who has had nine or ten dogs in about three or four years. Is seen kicking the dogs regularly, then they mostly just dissappear. Recently he's had three British Bulldogs, the first disappeared after a few weeks. One died two weeks ago of 'liver disease'. The last one died yesterday because it 'caught liver disease from the first'??? The dogs are not chipped. He has acquired a brindle XL Bully puppy now, around two weeks ago. The last XL Bully escaped after killing his two Frenchies, armed police responded and he was rounded up and disappeared by the owner.
So at best; he is physically abusive. Neglects to get them chipped, medical care and registered. (You can't get XL dogs anymore, it's illegal.) At worst he is a prolific animal hoarder and abuser, who kills them when there is a problem or he's bored.
RSPCA:
Didn't listen.
Said there wasn't enough evidence to investigate.
When I said don't you investigate to uncover evidence? She said no? Apparently that's not how it works? When I pointed out a visit to ask him where the dogs are and which vets they were taken to would uncover lies. Much like the 'catching of liver disease' nonsense. I was again told that's not how they work.
I would say they would only come out in extreme circumstances where there's an open and shut case. Where they would undoubtedly be too late. Perhaps one they could highlight and fundraiser off?
No help at all, uncaring, annoying, a day late and a dollar short. I will never donate to them again.
16 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Carly,
Thank you for leaving your review and sharing your concerns regarding the dog you reported. We truly appreciate you monitoring the situation and reporting this to us and we’re deeply sorry your experience didn’t reflect the care and compassion you expected. Every animal matters to us, and we’re working hard to improve how we communicate our limitations as a charity with limited resources.
We take all service complaints seriously. If you would like us to listen to your calls to look into how they were handled, please use our formal complaints process so we can review the specific details:
https://www.rspca.org.uk/utilities/contactus/complaints/form
Thank you again for your valuable feedback.
Best wishes,
Emma
Amazing for microvolunteering
A really nice organisation - volunteering with them is an amazing experience. The only critical feedback I have is that I wish their call line was a bit more informative. Me and my friend found an injured pigeon and weren't able to get any essential advice from the RSPCA help centre.
14 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Elisha,
Thank you so much for your lovely review and for volunteering with us. The RSPCA is incredibly grateful for all of our dedicated volunteers who offer their time and support to help us create a kinder world for all animals.
Thank you also for trying to help the injured pigeon you found and for leaving your feedback about your experience contacting us. We’re so sorry you did not find your call helpful.
We truly understand how distressing it is to see an animal in need. In order to help as many animals as possible we will always ask people to take action to help small sick or injured wild animals themselves if they can by safely transporting them to a vet, rather than waiting for the RSPCA. That’s because it’s the quickest way for thousands of wild animals to get the urgent help they need. Every time a kind member of the public helps a wild animal, it frees up our specialist rescuers to reach animals suffering from cruelty and neglect.
You can find further information on our website advising how to help a sick or injured bird, including how to contain them. We hope that you find this useful:
https://www.rspca.org.uk/adviceandwelfare/wildlife/birds/injured
Thank you again for your valuable feedback.
Best wishes,
Emma
Rang the RSPCA about a sick cat that…
Rang the RSPCA about a sick cat that appeared feeding alongside the 20 or so feral/abandoned cats that I feed.
This one is friendly so I rang them hoping for some help. Their reaction was basically the problem was my responsibility and that I should catch it and take it to a vets. They do not have the staff to deal with these sorts of problems.
The tear jerking Tv advertisements that show a concerned officer turning up and taking the poor animal away to treat it are just a cynical way to receive donations.
This is the 2nd and last bad experience with them and I will not waste my time contacting them.
They did contact me back to see if I would like to set up a monthly direct debit to enable them to collect more money for not helping.
13 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi John,
Thank you for your review and sharing your concerns regarding the cat you reported. We truly appreciate you looking out for an animal you believed was in distress.
We’re deeply sorry your experience didn’t reflect the care and compassion you expected. Every animal matters to us, and we’re working hard to improve how we communicate our limitations and provide guidance even when we can’t attend in person.
Please know that every report we receive matters to us. As a charity with limited resources, we have to prioritise the most urgent and severe cases of cruelty and neglect. This means there are times when we’re not able to take the action people hope for, even though we’ve carefully assessed the information provided.
That doesn’t mean your report wasn’t important — it helps us build a clearer picture of animal welfare issues in local communities, and we’re grateful that you took the time to speak up for an animal in need.
If you ever have concerns again, please do continue to contact us. We’re here to help, and we truly appreciate your support and compassion for animals.
With very best wishes
Sarah
Volunteering for the RSPCA through the Wildlife Friends
Volunteering for the RSPCA through the wildlife friends has shown me what a big impact this charity has on our environment and the local wildlife. The great variety of volunteering tasks available shows how extensively the RSPCA work to improve all animal welfare across multiple aspects. Tasks have ranged from improving my garden to accommodate wildlife, to helping to count and record species for data, to advocating online about their cause and goals. From doing just some of these activities, there were obvious differences made with many positive outcomes I noticed.
This charity really does make a huge difference and uses lots of effort. While tackling all these animal welfare issues across the UK is challenging, it is clear the RSPCA will not give up and this deserves recognition and appreciation.
1 augustus 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Ffion,
We are very grateful to you for leaving your review about your experience of the RSPCA as a volunteer and for recognising the extent of the work we do.
We want to have the greatest impact for the greatest number of animals and it takes all of us to make that happen. We’re so pleased that you have become a wildlife friend and supported your local wildlife through a range of activities and creating a better world.
For those who may be interested in learning more about how the RSPCA works for every kind please visit our website here:
https://www.rspca.org.uk/whatwedo
With very best wishes
Sarah
Micro-volunteer at RPSCA
I am happy to be a micro-volunteer at RSPCA. It is my way of contributing to the charity with flexibility. As a charity, resources only stretch so far. It is important to get involved where you can and help as many animals as possible. That is what matters.
13 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Jasmine,
Thanks so much for leaving your review and for donating your time as a Microvolunteer. We couldn’t do what we do without our volunteers and we are incredibly grateful to those who choose to give up their free time to help and support us and the animals that need us.
For anyone considering volunteering, this page of our website and the pages linked to it provide some useful information about how to get involved:
https://www.rspca.org.uk/getinvolved/volunteer/withus
Thank you again for helping us to create a better world for every kind.
With best wishes
Emma
Absolutely disgusting how they leave…
Absolutely disgusting how they leave animals to be treated cat I was told not to feed for 24hrs after that still can’t collect animal maybe it’s got to be dead for them to care about it I will never trust RSPCA again completely unacceptable how they treat animals
11 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Hunter,
Thank you for leaving a review. I’m sorry to hear how disappointed you are after contacting the RSPCA. We truly appreciate you looking out for the cat you believed was in distress. We’re deeply sorry your experience didn’t reflect the care and compassion you expected. Every animal matters to us, and we’re working hard to improve how we communicate our limitations and provide guidance even when we can’t attend in person. Thank you for taking the time to share this — it helps us improve.
With best wishes
Emma
Fantastic organisation does a lot more than you think.
Just started volunteering. Knowledge of the back ground of the RSPCA is very interesting, and they help alot more animals than just pets. Also alot of keeping the enviroment clear of rubbish and safe for all. Very impressed so far.
10 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Anita
Thank you for taking the time to feed back on your experience of the RSPCA. It’s kind of you to help us out by volunteering.
Yes, the RSPCA has achieved a lot for animal welfare over the last 200 years, and we’re on a mission to keep creating a better world for every animal. So thanks for joining us in that.
With best wishes
Sarah
What a brilliant organisation!
10 september 2026
Review zonder uitnodiging
Antwoord van RSPCA (England and Wales)
Hi Hollie
Thank you so much. We really appreciate this and your support helps us continue in our work.
Best wishes
Sarah
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.