Right from the first telephone enquiry until the handover of my new car, Sandicliffe, in the person of Jack Browne, were fantastic. Lots of time taken to explain things to my satisfaction, no hard sel... Toon meer
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Lees wat reviewers zeggen
We recently purchased an MX5 from Sandicliffe Nottingham. Our salesman was Louie. The service we received from Louie was excellent. As we were travelling over 100 miles he put the car to one side and... Toon meer
Loughborough branch - Following safety recall work for DPT, had additional in issues which they denied was related, charged me £90 for diagnostics (smelt the oil in engine and looked at dipstick) then... Toon meer
5 star review specifically for John Bell. From enquiry to delivery, I cannot fault the service provided. No ego, no nonsense; with clear and effective communication. Thank you.
Bedrijfsgegevens
Geschreven door het bedrijf
Sandicliffe was formed on Nottingham Road, Stapleford in 1948, starting out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Since then the company has become one of the East Midlands’ most trusted and recognised brands. The company has now grown to 7 locations across the East Midlands including Nottingham, Leicester, Loughborough and Lincoln. From these locations we represent Ford, MG, Mazda, BYD, Xpeng, GWM and Maxus and offer new as well as used car and van sales, servicing and repairs, MOTs, parts. accident repair/ bodyshop services and Fleet. We are still run and managed today as a family business, Sandicliffe has achieved countless awards including Best Customer Care, Best Customer Offers, Best Marketing and Most Environmentally Aware.
Contactgegevens
Head Office, Derby Road, Loughborough, LE11 5HN, Loughborough, Verenigd Koninkrijk
- 0115 939 5000
- enquiries@sandicliffe.co.uk
- www.sandicliffe.co.uk
4,1
Goed
2K reviews
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Richard was friendly and professional…
Richard was friendly and professional and made the whole experience really stress free and enjoyable. Would totally recommend Sandicliffe.
10 maart 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for your lovely feedback. We're delighted to hear Richard made your experience so enjoyable. We’ll be sure to pass your comments on to him. If you need anything further, please let us know.
Super speedy service
Wayne Green - body shop manager at Leicester branch! Can’t rate the ease of getting my car fixed after a road traffic accident highly enough. It was super swift, straightforward, hassle free, had a courtesy car dropped off and my car taken away very quick turnaround. Very happy customer!
27 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thanks so much for your lovely feedback! We're really pleased to hear Wayne and the team made everything smooth and stress‑free. We appreciate you taking the time to share your experience!
Great experience
Richard was very helpful in purchasing our MG HS Trophy at Sandicliffe Loughborough. Would recommend!
5 maart 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you so much for sharing your feedback! We're delighted to hear that Richard was so helpful during your purchase of the MG HS Trophy at Sandicliffe Loughborough. Your recommendation means a lot to us.
Suzuki Vitara
Bought a car, via the internet last week…. A Suzuki Vitara( Kr19hcg)
Was told car had full history, no it didnt!! 1 stamp missing in book!
Had to replace front tyre as over 7 years old and was not fit for purpose. (Two different trye brands on same axel as well ) not recommended!!
After driving the car 212 miles home I realized upon inspection there wasn’t even a tyre repair kit in the car!!
So much for their safety checks and inspection. Absolute lairs
Car was serviced, two dust caps left off, screen washer cap is missing nowhere to be seen.
Lots of interior scratches and stone chips that were not disclosed when purchasing,
So far I’ve bought a new tyre, dust caps and a water filler cap! Car was supposed up together and have checks to avoid these petty things!
So £170 out of pocket, no full service history (no reduction in price to cover this) and no response to emails or text.
Not happy
Stay clear.
Avoid
26 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Hi Nick, we’re really sorry to hear about the issues with your Vitara. This isn’t the experience we want for our customers. If you could email us at customerfeedback@sandicliffe.co.uk with your details and we’ll look into this and get it resolved for you.
Great experience buying my new car…
Great experience buying my new car Richard was very polite and understanding sorted everything out in a very professional manner the whole purchase and sale of my old car was completely stress free.
Would use this dealer again .
4 maart 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you so much for your kind words! We’re delighted to hear you had such a smooth and stress‑free experience. Richard will be thrilled with your feedback. Enjoy your new car, and we look forward to seeing you again!
New MG HD
Really good service and assistance in purchasing a new car.
Richard was a great salesman 😁
4 maart 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thanks so much for sharing your experience! We're really glad to hear the service was helpful and that Richard made the process smooth for you. Enjoy your new car!
Dionne Leigh at Loughborough…
Dionne Leigh at Loughborough Sandicliffe was very helpful and knowledgeable with the car I wanted and came to look at.
Showed / told me everything I needed to know. Very polite and didn’t push to get a sale.
28 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for taking the time to share your feedback. We’re pleased to hear that Dionne was helpful, knowledgeable, and provided you with a positive experience during your visit. Your comments are appreciated and will be passed on to her and the team.
Friendly salemans very professional.
2 maart 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you so much for your feedback! We’re really pleased to hear that you found our salesperson friendly and professional. Your experience matters to us, and we’re glad we could provide a positive one. If there’s anything more we can help with, please don’t hesitate to let us know.
Great service
Great service, thanks James. Good quality vehicles. Would recommend.
2 maart 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you so much for your kind review! We're delighted to hear that you had great service from James and that you're pleased with the quality of our vehicles. We really appreciate your recommendation.
Richard was a pleasure to deal with…
Richard was a pleasure to deal with made the whole process easy and pleasant
28 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for your feedback. I’m really pleased to hear that Richard made the whole process so easy and pleasant for you.
We appreciate you taking the time to share your experience.
My Nana’s car
My nana bought her car from here from Steve. He was friendly, professional and made sure this process was enjoyable and easy. I highly recommend him as a car salesman and I would recommend the garage to anyone that wants a good experience.
27 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for your feedback. We are pleased to hear that your nana received such great service from Steve and that the process was smooth and enjoyable for her. Your recommendation means a lot to us.
We will ensure your comments are passed on to him.
Purchase of a MG ZS
Richard has been amazing, so very helpful, even collected us from the train station, great service, stress free, informative and friendly, definitely will return
27 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for the fantastic feedback! We are pleased to hear Richard made everything easy and stress‑free for you. We really appreciate it and look forward to seeing you again.
Thanks again!
Richard was extremely professional and…
Richard was extremely professional and helpful. He was patient and knowledgable being able to answer all my questions.
26 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for your great feedback about Richard — we’re glad he was able to support you so well!
Excellent service from start to finish.
Excellent service from start to finish.
Nathan Moffett was my representative and he was really helpful and very knowledgeable. He gave me freedom to look around the showroom and time to choose a motor.
All of the information was clear & understandable. I was kept informed of the process of the delivery or my new car & treated with respect.
Nathan also makes a lovely cup of tea.
19 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for your lovely review. We're delighted to hear Nathan looked after you so well and made the whole process clear, easy, and enjoyable — tea included!
Enjoy your new car, and please let us know if you need anything.
We had a brilliant deaer from…
We had a brilliant deaer from Nottingham sandicliffe from start to finish his name was Danny he was excellent customer service was excellent to we love our new puma thanks 🤩
31 januari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for your great feedback! We're so pleased to hear Danny looked after you so well, and we're glad you're loving your new Puma. Enjoy the drive!
James Longfield top man
James Longfield top man, fourth vehicle from him and always so friendly and helpful - would highly recommend
23 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for your fantastic feedback! We’re delighted to hear this is your fourth vehicle from James and that he continues to be friendly and helpful. We really appreciate your recommendation!
Dashcam fiddlers
Loughborough Mazda Servicing
Took my partner's car in for servicing a couple of weeks ago, and we've only just discovered that the mechanics disabled her dashcam without telling us. It's been off ever since, not recording anything for weeks! They didn't leave the car in the same condition it arrived in, and no one bothered to mention this change. If she'd been involved in a road traffic collision that wasn't her fault during that time, we'd have zero dashcam evidence to prove it – that could have been a seriously costly mistake for us.
Absolutely unacceptable lack of communication and professionalism. We won't be using this garage again, and I wouldn't recommend it to anyone.
9 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for taking the time to leave us feedback. Please email us on customerfeedback@sandicliffe.co.uk and we will look into this further. Many thanks
Fantastic service
So we bought a MG HS. We saw Richard Doolan who was so friendly and gave us a great deal on our old car. I'd definitely recommend Sandicliffe motors Loughborough.
20 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for your lovely feedback! We're delighted you’re enjoying your new MG HS, and it’s great to hear Richard made the experience so positive. We really appreciate the recommendation. If you need anything at all, we’re always here to help.
Easy laid back atmosphere
Easy laid back atmosphere, great service and very detailed with all information
19 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for your feedback! We’re really glad you enjoyed the relaxed atmosphere and great service. If you need anything else, we’re here to help.
FANTASTIC customer service
12 februari 2026
Review zonder uitnodiging
Antwoord van Sandicliffe
Thank you for your feedback! We’re really pleased to hear you received fantastic customer service.
If there’s anything else we can help with, just let us know.
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