Sandicliffe Reviews 

2.276
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From the first telephone call to picking up the car, the service, in the person of Jack Browne was exemplary. He took as long as I needed to understand both the finances and the technicalities and the... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently purchased an MX5 from Sandicliffe Nottingham. Our salesman was Louie. The service we received from Louie was excellent. As we were travelling over 100 miles he put the car to one side and... Toon meer

Beoordeeld met 5 van de 5 sterren

5 star review specifically for John Bell. From enquiry to delivery, I cannot fault the service provided. No ego, no nonsense; with clear and effective communication. Thank you.

Beoordeeld met 1 van de 5 sterren

Loughborough branch - Following safety recall work for DPT, had additional in issues which they denied was related, charged me £90 for diagnostics (smelt the oil in engine and looked at dipstick) then... Toon meer

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

Sandicliffe was formed on Nottingham Road, Stapleford in 1948, starting out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Since then the company has become one of the East Midlands’ most trusted and recognised brands. The company has now grown to 7 locations across the East Midlands including Nottingham, Leicester, Loughborough and Lincoln. From these locations we represent Ford, MG, Mazda, BYD, Xpeng, GWM and Maxus and offer new as well as used car and van sales, servicing and repairs, MOTs, parts. accident repair/ bodyshop services and Fleet. We are still run and managed today as a family business, Sandicliffe has achieved countless awards including Best Customer Care, Best Customer Offers, Best Marketing and Most Environmentally Aware.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,1

Alle reviews

(2.276)

329 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Professional Service

Jack was very helpful and friendly during the whole process. The service we received in buying and selling was efficient and professional. This was the third new car we have purchased from Sandicliffe Nottingham and we would be happy to recommend the dealership to others.

4 februari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you for taking the time to share your feedback. It great to hear that Jack was helpful and friendly throughout, and that both the buying and selling processes felt efficient and professional for you.
We appreciate your recommendation and look forward to welcoming you again in the future.

Beoordeeld met 5 van de 5 sterren

Great customer service from Shaf

I had a great experience at Sandicliffe MG Nottingham thanks to Shaf. He was attentive, professional, and provided excellent customer service throughout the entire process. He took the time to listen, answered all my questions clearly, and made everything feel easy and stress-free. It’s refreshing to deal with someone who genuinely cares about the customer experience. I’d highly recommend asking for Shaf if you’re visiting Sandicliffe MG.

Carlos

28 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you for your wonderful feedback. We’re glad to hear Shaf provided excellent service and made your experience at Sandicliffe MG Nottingham smooth and stress-free. Your recommendation is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Good friendly helpful staff

Good friendly helpful staff. Richard was great. Helped me find the perfect car. Mg3 trophy!

3 februari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you for the great review! We're so glad to hear our team looked after you and that Richard helped you find your perfect car.

Beoordeeld met 5 van de 5 sterren

Very pleased

Easy, straightforward transaction in a clean warm showroom. Richard was very easy to communicate with. We have actually enjoyed the experience of buying our new car from Sandicliffe.
The complimentary tea's were lovely and not from a machine!
We can recommend this particular dealership on our experience of the whole process of buying a car. Also for the amount of 2nd hand cars they have in stock made finding a car easier. We wasted time trawling around quite a few garages before coming here!!

3 februari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you so much for sharing this lovely review! We’re delighted to hear that your visit to our clean, warm showroom made the buying experience enjoyable.
We’re also pleased you enjoyed the complimentary teas!
Your recommendation truly means a lot to us.
Thank you again for choosing Sandicliffe — we hope you enjoy your new car!

Beoordeeld met 5 van de 5 sterren

A great honest company

I found Sandicliffe Leicester a fantastic company to buy from. From our first enquiry to drive away (James Longfield) our salesman made our purchase very easy and smooth. He answered all our questions very calmly and could not have done any more for us. We were given a very good part exchange on our Fiesta and would buy again from them if we ever go back in the market. A big thumbs up to James and Sandicliffe!

30 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you so much for taking the time to leave this wonderful review! We’re delighted to hear that your experience at Sandicliffe Leicester was smooth and enjoyable from start to finish.
James will be thrilled to know his calm approach, clear communication, and support made such a positive difference in your purchase. We’re also pleased you were happy with the part‑exchange offer on your Fiesta. Thanks again!

Beoordeeld met 5 van de 5 sterren

Ranj & Monique absolutely fantastic

Ranj & Monique absolutely fantastic
I must admit this has been an very honest sale really helpful and put our needs first
Would definitely recommend this branch and staff

29 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Ranj and Monique.

Beoordeeld met 5 van de 5 sterren

Richard provided an excellent service…

Richard provided an excellent service and was extremely accommodating

29 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you for your great feedback! We’re happy to hear that Richard provided excellent service and was able to accommodate your needs so well. We appreciate you taking the time to share your experience and hope to support you again in the future.

Beoordeeld met 5 van de 5 sterren

Dionne was fabulous!

Dionne Leigh was fabulous! She made it such an easy and pressure-free experience. She gave us all the information we needed to make the right decision and we couldn't be more happy!

29 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you so much for your lovely feedback! We’re delighted to hear that Dionne Leigh made your experience easy, pressure-free, and fully informed.

Beoordeeld met 5 van de 5 sterren

I am very happy with the service…

I am very happy with the service provided. I would highly recommend Sandicliffe.

29 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you for your feedback! We’re glad you were happy with the service and appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Professional, smooth, and reassuring car-buying experience

I had a very positive experience with Sandicliffe, particularly thanks to Jack Browne who handled my vehicle purchase. From the initial viewing through to collection, he was professional, approachable, and transparent throughout the process. He took the time to explain everything clearly, addressed questions promptly, and ensured the car was prepared properly before handover. The overall experience felt well-organised and customer-focused, which made the process smooth and stress-free.

20 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you for your feedback. We’re really pleased to hear that Jack made your vehicle purchase smooth and straightforward. Your comments have been shared with him and the team. If you need anything further, we’re always here to help.

Beoordeeld met 5 van de 5 sterren

Highly recommended

Normally I'm not big on leaving reviews. That said I felt the need to write one for my experience at Sandicliffe at Loughborough.
I was greeted by Dionne when entering the showroom, who was very informative and helpful, made my purchase easy.
I could not recommend them enough

22 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you for taking the time to share your review. We’re delighted to hear that Dionne made your visit and purchase experience so easy and helpful. Your recommendation means a great deal to us, and we truly appreciate it.

Beoordeeld met 5 van de 5 sterren

Dionne was very helpful in arranging…

Dionne was very helpful in arranging test drive, discussing options and getting the car set up and ready for collection in only a few days.

26 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you for your feedback. We’re really pleased to hear that Dionne was so helpful in arranging your test drive and getting everything ready so quickly for collection. Your comments are very much appreciated and will be shared with her.

Beoordeeld met 1 van de 5 sterren

Poor After Sale Service I have your money now.

My review is regarding the after sale service you get, I picked up a car I bought from Sandicliffe Lincoln on Friday 16th of January on the day of collection I was promised £10 of fuel and a full battery charge the battery was not fully charged and we had to wait for the fuel to be done.
On the journey home after paying for all the add ons the paint and upholstery and tyre options ,I noticed a crack in the plastic trim of the gear shift which should have been noticed when they did all those. I immediately rang the garage from the car and was asked to send pictures which I did on the same day.I sent another email asking what is happening with that to the salesman again and still have no answer.
But they have phoned me about Gap insurance.
All I can say I am sad now that I chose that garage for my car purchase.

16 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Hi, please contact us on customerfeedback@sandicliffe.co.uk with your details and we can get this sorted for you. Many thanks

Beoordeeld met 5 van de 5 sterren

Dionne has been out of this world

Dionne has been out of this world, amazing service from start to finish! Thank you so much.

24 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Hi Eli, thank you for taking the time to leave us a great review!

Beoordeeld met 5 van de 5 sterren

Ranj and Monique were Fantastic help!

Ranj and Monique were Fantastic help, we always come to ford and received amazing service!

24 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Hi Ash, great to hear that you were well looked after by Monique and Ranj, thank you for your review!

Beoordeeld met 5 van de 5 sterren

Highly recommended if thinking about a new car

Brilliant service went into the showroom very friendly sales staff and great back office purchase of a new car was so smooth down to even putting my private plate on before collection. Brilliant communication throughout and wonderful after sales service.

30 december 2025
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you very much for your kind feedback. We’re delighted to hear that you found the team friendly and that the purchase of your new car was smooth and straightforward. It’s great to know that the communication, handling of your private plate, and our aftersales service all met your expectations.

Beoordeeld met 5 van de 5 sterren

Great service at loughborough

Richard created a relaxed atmosphere whilst being knowledgeable about the cars that made ot a pleasure to explore the right car for us. The process of buying our MGS5 was really straightforward. Looking forward to many happy miles of motoring!

21 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Thank you for your lovely feedback. We’re delighted to hear that Richard made you feel at ease and supported throughout your visit, and that his knowledge helped you find the right car for your needs. It’s great to know the process of buying your new MG S5 was straightforward and enjoyable.

Beoordeeld met 1 van de 5 sterren

Helpful at the sale, with non existent aftercare.

I am extremely disappointed with the experience I’ve had at Sandicliffe Loughborough. I bought a car here in March, paying outright for what I hoped would be a reliable "forever car." While the staff were very helpful when taking my money, the aftercare has been shocking.
​Just eight months after purchase, the engine and turbo failed completely, leaving the car fit only for scrap. When I contacted the dealership for help, I was simply told it was "out of warranty" and they washed their hands of the situation.
​More concerningly, my independent mechanic has since confirmed that despite being sold with a "Full Service History," the car had never actually had a full service in its life. It appears Sandicliffe merely topped up the oil, stamped the book, and ignored the actual maintenance needs of the vehicle.
​I trusted a reputable dealer to be honest about a vehicle's history and condition. Instead, I’ve lost my hard-earned savings. Please be very careful before buying here; they are great at the initial sale, but once you drive off the forecourt, you are on your own.

1 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Hi, we are sorry to hear of your experience. Please contact us on customerfeedback@sandicliffe.co.uk with your details and we will look into this. Many thanks

Beoordeeld met 5 van de 5 sterren

Smooth Service

I found the perfect van through Sandicliffe. I was so impressed with the service, from making contact and the van being delivered along with all documents sorted was done within the week. Joe did a fantastic job in making it such a smooth purchase without having to come up to Nottingham from Bournemouth prior to buying the vehicle. Many thanks.

10 januari 2026
Review zonder uitnodiging
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Antwoord van Sandicliffe

Hi, thank you for taking the time to leave us this great feedback. We hope you enjoy your new van!

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