Saniflo Specialists Reviews 

Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man
Polite, courteous and very helpful and knowledgeable
Left my unit fully serviced and clean. Tidied and cleaned up after the job was finished. Thank you Jon

Craig was very courteous and wasted no time in carrying out the service of our Saniflo system.

Fabulous response from Olivia and great and efficient service again by Craig, I manage 2 Airbnbs with macerators and Craig always fits work in around check out times which is really appreciated! Thanks again Craig!!

My macerator toilet got clogged and they were able to schedule a next day appointment. Jon was super professional, giving me a lot of information about my toilet and options for the future maintenance and prevention. Great company!

Had a problem with first appointment but was rectified. Rearranged appointment was very professional. Very courteous and honest, didn’t try and oversell and was in and out in no time, would recommend definitely

Jon, the engineer, was absolutely excellent. Polite, knowledgeable, and serviced our macerator so well that it now performs better than it ever has, including when it was newly installed. It was clear that Jon was a genuine expert on these devices, and he was so determined to get it running perfectly that he popped to a local supplier to get a component that had been fudged by a previous engineer (from a different company). Thank you Jon, you are an absolute credit to SanifloSpecialists. We cannot recommend you highly enough.

Plumbico as a company had really let themselves down in the way we were treated, and the original workman who came out was less than helpful.
However eventually Plumbico sent Craig out.
Craig was so helpful and respectful. He double checked everything and tried to resolve our issue, which was a blockage in the drainage. He took time and really did everything he could to sort things out.
Even though it wasnt resolved it was definitely not through the want of trying.
Thank you Craig.

Craig came out to fix an issue with water backing up into the shower tray when running the sink/flushing the toilet. He did a great job, and fixed the issue quickly. We have recently moved into this house and had no idea how a Saniflo works, and Craig was very helpful and informative with any questions I threw his way. Also appreciate him not trying to upsell us on anything; he acknowledged that no parts needed replacing, and that it wasn't in need of an immediate service. Which meant we only had to pay the agreed callout fee. All around, a very easy and helpful experience - thanks Craig!

Very happy with work done and Jon arrived early and explained everything even taking photos

Really reliable and very easy to coordinate with - absolutely the opposite to the other plumbing engineer companies I dealt with in the Harrogate area. Highly recommended.

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit. Again swift reaction to our call and job sorted within 24 hours. Today it was the annual service. Craig arrived on time, did the work and left everything neat and tidy. Thanks again for great service.
Richard Lewis

So I was left with a toilet that didn’t flush at all. It was only a service so a working macerator became a non working one. There was a very poor communication process involving an AI bot to get someone. In the end the engineer was complaining he might get stuck in traffic on his way to me and explained to me how to fix it myself following his instructions. Very disappointed, very poor service. He had failed to reconnect the flush. So presumably hadn’t checked it before he left??!!! Not impressed.

Great service.Nathan came precisely when he said he would.
Worked quickly and efficiently. Diagnosed the problem and sorted it out.
He was charming, polite and a clean and tidy worker. It’s as though he has never been here.
I would totally recommend using Saniflo Specialists and when we need them again I hope it is Nathan who comes.

Nathan arrived within the 2-hour timeslot. He was polite, efficient, neat and tidy in carrying out the annual macerator service and clean. Thank you

All work excellent & efficiently carried out.. Craig & Nathan were outstanding, would highly recommend this Company

Excellent all round. Thank you

Very easily organised appointment from the outset. Using the annual service subscription for peace of mind.
Our plumber was Tom. Really nice lad, polite and respectful of our property, tidying up after himself etc. He contacted in advance of arriving and was really efficient in attending to the macerator.
A polite, respectful young man who is a credit to the profession.

Amazing service by Tom, very professional and explained everything about the Saniflo unit which made sense as I didn’t have a clue. Thank you Olivia for arranging a time slot with Tom too. Excellent is all I can say and will always use you. Thank you, Kay

Amazing experience. Engineer name Craig so friendly and professional. He knows what he suppose to do and understand what he is doing. Fixed the problem so quickly.