Satnav Repairs Service Reviews 

100
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I sent my S62 Golfwatch (broken glass) beginning of January and got it back beginning of February. I was informed of reception and the status of repair. Finally I got photos before/after the repair an... Toon meer

Beoordeeld met 5 van de 5 sterren

Rang and informed them of the problem with my Navman loosing its voice recognition. Was informed can be repaired at reasonable cost + P&P each way. Happily sent off device, got message next morning s... Toon meer

Beoordeeld met 5 van de 5 sterren

Dropped my TomTom 6200 and cracked the LCD screen inside - tried to find a replacement to fit myself but couldn't. Looked online and found this company who could repair my sat nav - sent on Friday... Toon meer

Beoordeeld met 4 van de 5 sterren

Our sat nav suddenly stopped working. A quick search on the internet found several companies nearby that could repair it. Only one provided a quote which I accepted. I asked for a quote on a Sund... Toon meer

Bedrijfsgegevens

  1. Electronica reparatieservice

Informatie afkomstig van verschillende externe bronnen

Cheapest Sat Nav repairs in the UK and Europe. We can repair TomTom,Garmin, Mio, Navman, Medion other. Need a TomTom or Garmin sat nav repair? Try us! While you wait repair service available in out shop. Book an appointment or just send it by post to us.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

100 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(100)

3 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

dear customer services:

dear customer services:
it is very good successful dealing with this company
they are honest and qualified
I recommend this company any others to contact them for any troubles or problems in satnav ir mobile phones

8 april 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable

Very helpful and knowledgeable. Repair carried out quickly and efficiently, and they found a defect I hadn't noticed. Staff very friendly. Pity they only accept cash in the shop, credit cards can only be used via online.

4 april 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware of this firm

Beware of this firm, they gave me a quote on a garmin 810 repair , I sent the garmin to them, they then quote me £40 more and when I wouldn't except this they kept the Garmin and wont reply to my message.

23 maart 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Had my Garmin 1000 over a month now

Had my Garmin 1000 over a month now, tried to contact by phone and mail, no reply. BE VERY CAREFUL if you send anything to this companythere is a good chance you will not get it back.

11 januari 2019
Review zonder uitnodiging
Logo Satnav Repairs Service

Antwoord van Satnav Repairs Service

Device was sent back to you by DHL tracking no 75 5587 9111 the item was delivered.
In regards to the communication with us we have several options
Login to the website using your log in details repair id no and password, if you don't know the password you can reset it. For there you can see the status of the repair and all the info related to the repair. If not you have several other options to get in touch with us. Contact no 02087404089 Monday to Friday 10AM to 6PM Alternative you can request a call back from the website Or you can write us an email on contact us.

Beoordeeld met 1 van de 5 sterren

Has had satnavs (2)for months never…

Has had satnavs (2)for months never answers phone, has not contacted me at all (email, text, phone) if you want your satnavs back, do not send them here .its a shame I have to give a minimum of 1 star.
If they want to redeem themselves they should send my satnavs back (probably unrepaired) . I'm supprised they are still in business .

24 december 2018
Review zonder uitnodiging
Logo Satnav Repairs Service

Antwoord van Satnav Repairs Service

Hello
Please provide us more informations about your repair ID no so we can check what is happening.
You have several contact options available.
Login to the website using your log in details repair id no and password, if you don't know the password you can reset it.
For there you can see the status of the repair and all the info related to the repair.
If not you have several other options to get in touch with us.
Contact no 02087404089 Monday to Friday 10AM to 6PM
Alternative you can request a call back from the website
Or you can write us an email on contact us.
I try to locate your repair id no based on you name but we did not find any information.
We hold the unit for more then 6 Months in case customer don't respond or if is any miscommunication.
Fell free to contact us to get the problem sorted if is any

Regards

Beoordeeld met 4 van de 5 sterren

Delighted

Repaired my Garmin Etrex 20 quickly and the unit is now working fine. All dealings with the company were fine and the unit was returned within a day of payment.

11 juli 2018
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Efficient and great value service

Our sat nav suddenly stopped working. A quick search on the internet found several companies nearby that could repair it. Only one provided a quote which I accepted. I asked for a quote on a Sunday, got it on Monday and made an appointment for Wednesday. The quote was very reasonable and the repair took half an hour. The engineer was helpful and gave me some advice to prevent another fault happening.

I couldn't ask for a better or more efficient service.

16 mei 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Appalling

Appalling. My husbands Blaupunkt Lucca 3.5 would stick on the start up screen and we received a reasonable quote. My husband parcelled it up with an accompanying letter including the reference number, model details etc and sent it by recorded delivery. It was signed for the following day....that was in November last year. Since then no sign of it. They said when we queried when we could expect it that there was no record of the machine. They had lost it . Then in another communication they said they had one of the same type but needed details which we had already sent in the parcel but sadly did not keep a copy. If they started it they would have seen our address etc. We have sent numerous e-mails which have either been ignored for weeks or been replied to in 'FAIRY TALES'. Finally we were told that they would post it back on a specific day...we waited...nothing. We are considering legal advice as now my husband has no GPS. Luckily we haven't paid them anything but we shall have to get a new machine. I have retained all their messages and the ones that we have sent....absolutely not even a basic service. Atrocious on all counts.

2 april 2018
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Awful customer care

Sent my sat nav Tom Tom for a broken touch screen which was repaired and is working but the customer care is awful.web page email they didn’t answer and the phone number just rings and on top of that they took the repair price of £37.00 twice and I tried to get a refund with no result ..avoid at all costs and it will cost you..

1 april 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

the nightmare of the web

Garmin smartdrive LMT70: broken touchscreen. I sent my gps after getting a quote because the piece was supposely in stock. She was not. 4 months later, I paid to recover my GPS. Tracking number not found, unintelligible mails,answer once on 10.
Same vendor as:
home_base_repairs on ebay
repair-my-device.com
fake customer review: impossible to leave a review on the site...

9 maart 2018
Review zonder uitnodiging
Logo Satnav Repairs Service

Antwoord van Satnav Repairs Service

Dear WebSurfer.
You requested a Quote from us to repair your Garmin Smart Drive 70 LMT with a broken screen and we provide you an estimate price of the repair.
When we got the device in our workshop we inspect it and we seen that the unit us a different part no, same Garmin device can have different types of screens, the one we had in stock was not compatible and we try to source another one for you. We communicate this to you that will take longer.
In the same time you had full control of your device and we told you that you can get it back at any stage if you want or if you find a different supplier.
If we cannot complete a repair because we don't have the parts in stock or the parts are not available we don't charge the customer any fee for the time spent dealing with the unit.
What you payed to us you payed for the return postage fee nothing else.
All customers have access to an on-line platform where they can see the status of the repair and take action.
I am really sorry that did not work for you at that stage, because the part was not available or price of the part was significant higher then we quote you.

Beoordeeld met 1 van de 5 sterren

avoid this company.i wanted a screen …

avoid this company.i wanted a screen repair on my TOMtomG 40.they gave me a quote .by mistake i sent my reserve tom tom xl but did not realise at the time.they e mailed me and said the unit was beyond repair.i agreed they could bin it.
i then went to use my reserve sat nat and realised my mistake.
there was nothing wrong with the unit i sent them.clearly
they did not look at it otherwise they would have noticed the screen was not damaged.
they refuse to deal with this issue.i have received a number of nonsense e mails in unintelligble english,the gist is that """ you cannot prove what you say"" we are doing nothing. i suspect this
must be scam.

31 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service - Thankyou

Great Service -I had 2 Garmin edge 1000 that had charging issues. Having given up talking to Garmin in found this company. Noticing they were close to home i had both off. They repaired them on the spot and were happy to release goods and e mail invoice for payment. Does get much better that that highly recommend for any sat nav repairs.

26 mei 2017
Review zonder uitnodiging

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