Servage GmbH Reviews 

207
TrustScore 1 uit 5

1,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ohne Ankündigung wurde einfach eine Rechnung über den fünffachen Preis geschrieben. Auf Nachfrage wurde einfach darauf verwiesen das ich ja kündigen kann.

Beoordeeld met 1 van de 5 sterren

My sites and emails have been down since 19th april, few days after paying my next year's invoice. Been with servage for years, they have previously been decent value, but now I'm rushing to move my s... Toon meer

Beoordeeld met 1 van de 5 sterren

Website has never worked properly since moving to them, simple wordpress site does not work, they do not allow large image uploads, as these fail, the site barely works, editing posts barely works, an... Toon meer

Beoordeeld met 1 van de 5 sterren

Servage's servere bliver hacket gang på gang hvilket dels resulterer i, at folk får ændret deres index-filer og .htaccess-filer og i et endnu mere grelt tilfælde frastjålet deres kreditkort-oplysnig... Toon meer

Bedrijfsgegevens

  1. Webhostingbedrijf
  2. Business to Business-service

Geschreven door het bedrijf

Modern. Fast. Secure. Green. Servage is an environmental responsible webhoster, we run a climate smart datacenter with 100% renewable electricity. Servage offers complete hosting solution for both enterprises and personal user for little money - all you need included in one package.


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

207 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,2

Alle reviews

(207)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Voldsom prisstigning

Samme som mange andre skriver.
Voldsom prisstigning, nærmest ingen varsel.

31 januari 2023
Review zonder uitnodiging
Logo Servage GmbH

Antwoord van Servage GmbH

Tak for din feedback. Vi forstår din kritik, og vi vil gerne tilbyde dig et webhosting alternativ. Tjek de service, der leveres af vores søsterfirma https://websupport.se/en. Med din nuværende webhosting konto har du masser af ressourcer som f.eks. Ubegrænsede databaser. Oplevelsen viser imidlertid, at mange bruger ikke har brug for den mængde ressourcer. Vores søsterfirma https://websupport.se/en tilbyder mindre pakker, der kan passe til dine behov, og som leveres med en lavere pris.

Vi anbefaler at tjekke serviceerne på https://websupport.se/en/hosting/. I newsletter, vi sendte til dig, finder du en rabatkode, som du kan bruge.

Beoordeeld met 1 van de 5 sterren

After 15 years a kick in the butt!

After being a customer for 15 years, advising others to join them, it feels like a kick in the butt.
Silently putting the price up 400% and as a respond to my shocked email, a standard mail with "we move to an enhanced technology platform" and if you don't like it go to "our sister company websupport.se" (for same price but less features, or same features for a higher price)

12 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Down time and extortionate pricing

Having been a servage client for 16 years, I had put up with the odd downtime and vague control panel. The last straw, however, was the incredible price increase from $32 CAD every 3 months to $157 CAD...

Although Servage had announced improved security, better servers, full databases, etcetera, it does not justify such an abrupt increase. Even the sister site recommended is no great bargain.

I have given up completely on Servage, and have found a newer and happier home for my webs.

18 oktober 2022
Review zonder uitnodiging
Logo Servage GmbH

Antwoord van Servage GmbH

We are sorry to hear that you are leaving. We wish you all the best for your future projects. However, if you find the time, please check out the services provided by our sister company websupport.se. You find there everything you need for your domains, websites and email.

Websupport.se/en offers several hosting packages which may suit your needs and which come with a beneficial price. We recommend checking the services on https://websupport.se/en/hosting. In the newsletter we sent to you, you find a discount code which you can use.

Beoordeeld met 1 van de 5 sterren

Thanks, but no thanks to Servage!

Terribly disappointed in their 400% price increase. Been with them over 15 years, the service was manageable and okay for what I needed. But this new increase just doesn't justify any service offering they may give. Other hosting services offer newer services at competitive prices, hence I'm moving all my domains away from Servage, to a new home that still gives good service at a good price. Thanks, but no thanks to Servage!

26 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor Control Panel and Ridiculous Price Increase

16 years as a customer and totally agree with other recent reviews below.
Their Customer Service has been good but the previous control panel upgrade resulted in a clunky slow experience when adding or editing my email setup, which I complained about many times but it never improved.
My account has just fallen due for renewal and I was appalled to find a price increase of over 420%. Even worse was only being given a months notice and effectively being forced to move all of my hosting at very short notice, resulting in my emails being down for several days as the DNS systems updated during the move to a new provider with no support from Servage.

They did offer a discount to move to their sister company but this wasn't any better. The Swedish website appeared to work okay, but on the English version I was unable to check out. When I contacted them to say I didn't speak Swedish and the English version of the website wouldn't let me buy hosting, they replied to me by email in Swedish. I decided it would be wise to give them a wide birth, having lost all trust or confidence in the parent company.

Its interesting to see the other recent reviews are all from long term customers treated in the same way, such a shocking way to treat such loyal customers.

18 december 2022
Review zonder uitnodiging
Logo Servage GmbH

Antwoord van Servage GmbH

Hello Phil, thank you for your feedback! We understand that the price increase is not creating positive feedback. Hence, we want to offer the webhosting services at our sister company websupport.se. With your current Servage package, you have plenty of resources, such as e.g. unlimited databases. However, the experience shows that many users don’t need that amount of resources. Our sister company https://websupport.se/en is offering smaller packages which may suit your needs and which come with a lower price.

Our colleagues will take a look into their system in order to make sure there will be no problems with using the English version of the webpage. If you have further questions or comments, please get in touch with the support team. Our staff are on hand to answer any questions and will work on any issues mentioned.

Beoordeeld met 2 van de 5 sterren

Recent huge Price Increases

Their recent huge price increases are totally stupid. What planet are the owners on? They are in a competitve market. I will be leaving them very soon unless they reduce their prices to something near current levels. This will be a large hassle but I have no choice as I am not a profit making company. No amount of increased service can justify these increases.

17 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Everyone is jumping ship

Everyone is jumping ship, Just like me... For the 400% increase in hosting rates.. Been with them for 18 years! They won't even advertise what you get now for $500/yr? New Owners are killing the Old Company. Pure Greed... Sad to see them in Bankruptcy soon.

8 december 2022
Review zonder uitnodiging
Logo Servage GmbH

Antwoord van Servage GmbH

Hello Russ, thank you for your feedback. We understand that price increases do not generate a positive response. During next year, we will move our customers to a new and enhanced technical platform. More information about that will be shared with our customers going forward, but in short, the upgrade will bring benefits such as:

- Greatly improved website and email performance in the form of faster servers and a more modern technology.

- Enhanced website security with better firewalls and virus scanning directly in the control panel.

- Eco-friendly hosting with your data stored in a climate-positive data center located in the EU

- New user-friendly control panel that gives you full control over your web services.

- And much more

Also, we would like to offer you a webhosting alternative. Please check out the services provided by our sister company https://websupport.se/en. With your current Servage package, you have plenty of resources, such as e.g. unlimited databases. However, the experience shows that many users don’t need that amount of resources. Our sister company https://websupport.se/en is offering smaller packages which may suit your needs and which come with a lower price.

We recommend checking the services on https://websupport.se/en/hosting. In the newsletter we sent to you, you find a discount code which you can use.

Beoordeeld met 1 van de 5 sterren

16+ Years and the price increase is…

16+ Years and the price increase is insane.
Maybe a good thing as service wasn't that good with slow web sites and crappy email servers the last few years.
Have now found an alternative at a great deal just a pain moving all web sites and emails over.
Can see the end for Servage as everyone jumps ship or maybe all part of a plan.

8 december 2022
Review zonder uitnodiging
Logo Servage GmbH

Antwoord van Servage GmbH

Thank you for your feedback. We understand that price increases do not generate a positive response. However, we like to offer you a webhosting alternative. Please check out the services provided by our sister company https://websupport.se/en. With your current Servage package, you have plenty of resources such as e.g. unlimited databases. However, the experience shows that many user don’t need that amount of resources. Our sister company https://websupport.se/en is offering smaller packages which may fit your needs and which come with a lower price.

We recommend to check the services on https://websupport.se/en/hosting/. In the newsletter we sent to you, you find a discount code which you can use.

Beoordeeld met 1 van de 5 sterren

Insane price increase, poor service, avoid at all costs!

I've been with Servage for over 16 years and like others have said, the level of service they provide has degraded considerably especially in the last couple of years.

The final nail in the coffin for me was the 400% price increase, which nudged me out of my apathy to go and find a better and more competitively priced host - there are plenty out there. As a result, I have been moving my domains and content over to my new host over the last few weeks, only to discover that 3 .co.uk domains I had requested transfer of are somehow stuck in registrar limbo. After requesting an IPS tag change to my new host / registrar (required for a .co.uk transfer) from Servage, I find they have seemingly not done anything and are now saying my new host needs to accept the change for the domains to transfer. As you might expect, my new host is saying they can't transfer the domains as the IPS tags have not yet changed. Who should I believe, the efficiently run, well reviewed new host, or the crumbling, frequently lying Servage who can't even manage 1 star on Trustpilot based on their reviews?

Please just avoid at all costs as you WILL regret it if you go with them.

25 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful company, insane 400% price hike, feeble excuses for poor service.

Customer for 17 years. hey used to be great, slowly over time their service got terrible, they reduced the service they provided, brought in a new, worse and more confusing control panel with fewer options and even worse customer support. Then for the cherry on the crap-cake, they hiked their prices up 5x as much. From £40 every 6 months to over £200 every 6 months is insane. They claim it because they are moving to a new system to improve services next year, well it ain't next year, and you're not providing that improved service yet. Even if they were, a 400% price increase is absurd, especially to drop on someone on short notice. Given the 17 years worth of files, emails and configuration work on there, I have had to reluctantly pay the absurd new price this time, while I find an alternative provider and migrate in the meantime.

6 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Like many others I am outraged by the…

Like many others I am outraged by the unjustified massive price increase. A jump from £25.88 to £120 is just outrageous. Long time customer for nearly 16 years!!! If you were worried this would push away your customers, you are absolutely correct.

31 oktober 2022
Review zonder uitnodiging
Logo Servage GmbH

Antwoord van Servage GmbH

Thank you for your feedback. We understand that price increases do not generate a positive response. However, the context is that we are working on a new platform for our customers. During next year, we will move our customers to a new and enhanced technical platform. More information about that will be shared with our customers going forward, but in short, the upgrade will bring benefits such as:

- Greatly improved website and email performance in the form of faster servers and a more modern technology.

- Enhanced website security with better firewalls and virus scanning directly in the control panel.

- Eco-friendly hosting with your data stored in a climate-positive data center located in the EU

- New user-friendly control panel that gives you full control over your web services.

- And much more

Also, we would like to offer you a webhosting alternative. Please check out the services provided by our sister company https://websupport.se/en. With your current Servage package, you have plenty of resources, such as e.g. unlimited databases. However, the experience shows that many users don’t need that amount of resources. Our sister company https://websupport.se/en is offering smaller packages which may suit your needs and which come with a lower price.

We recommend checking the services on https://websupport.se/en/hosting. In the newsletter we sent to you, you find a discount code which you can use.

Beoordeeld met 1 van de 5 sterren

Stay away from them

Stay away from them! I was there customer for many years, suddenly they have just increased their hosting package over 400%!!! from 50$ to more than 200$. Very greedy!

30 oktober 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Dont touch 'em

Dont touch them! They have just increaded their ww hosting package which was 40GBP every 6 months up to £200+ evey 6 months, an increase of over 400%!!
They had the nerve to send a customer service email that politley presented the need for this 400% incremenet in service costs, all this in such a competitive market.. jokers!

16 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

James saved my bacon in seconds

James saved my bacon in seconds. Unbelievably great work and so fast. Servage have always been a great company, that's why I've been with them for more than 20 years. Great work James you're worth more money!!!

25 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Satisfied with Service and support

I had some problems with running phpBB3 version as I was using an old version. The Servage support team helped me fix the problem with website and also upgraded the phpBB3 version for me. Being not a technical person, such help is really appreciated.

Thank you Servage.

18 april 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Katastrophal langsame Response-Zeiten…

Katastrophal langsame Response-Zeiten der gehosteten Webseiten. Ich gebe SERVAGE jedes Jahr mit einem Teil meiner Projekte wieder eine Chance. Doch es wird von Jahr zu Jahr noch schlimmer.
Selbst sonst übliche Cache-Methoden sind im PHP von Servage deaktiviert.
Lausig!

15 november 2021
Review zonder uitnodiging
Logo Servage GmbH

Antwoord van Servage GmbH

Es tut uns leid von den genannten Problem zu hören. Im Falle von technischen Schwierigkeiten, bzw. langsam ladenden Seiten bitten wir Sie unseren Support zu kontaktieren. Erfahrungsgemäß gibt es in vielen Fällen Möglichkeiten die Performance zu verbessern. Unser Supportteam steht für Sie zur Verfügung und unterstützt Sie gerne.

Mit freundlichen Grüßen, Ihr Servage team

Beoordeeld met 5 van de 5 sterren

Really happy and good service

Really happy and good service, I accidentally deleted some files and immediately contacted servage with Live chat. The support was extremely helpful and restored the files for me.

Very happy !

6 april 2021
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer