Servage GmbH Reviews 

Stay away!! My account has been down for 3 days in a row, the websites hosted on that account seem to be gone. No reply from servage whatsoever, no support at all. Desperate to get back online, but there is nothing you can do.
Do not host your stuff here! Stay away!

Do not use Servage. They have deleted my data - meaning my website - they have not provided me with satisfactory timely responses to my concerns - website has been down for 9 days now and looks like I will have to start over again with someone else. This is despite Servage having been paid for a full year in December. I have been 'lost' in the process of them moving servers and they maintain I did not respond to their question of if I wanted to move servers - I have the email and ticket to prove it.....So please, if you value your sanity and business, go elsewhere. I will be taking legal action....

I've lost count of how many years I have been with Servage, until recently only a few issues, in the past week, I have, due to the 'migration' lost countless hours trying to make things work, from auto-installers that fail every time to SMTP failing to respond or 'bad certificate' errors. I have gone from having emails available on multiple devices and always contactable to only being able to access them from webmail.

2 tickets raised in the past week, both answered within a few hours, but with nothing of substance, just - 'your in the queue and an email will be sent when completed' - Great except I can't access the emails...

If I am unable to have emails on my devices, then it is a complete waste of time and money having this host, unless I am able to actually use the services soon, it will be another cancelled account.

This is exactly how not to manage change.

EDIT: Additional - it appears I am unable to transfer my domains away as that system is also not working, and I'm up to 5 tickets this week, 3 of which are open...

EDIT2: Transferred domains away and account cancelled, found a new host thanks to Trustpilot, I'll give you a clue - it's the top rated one and it costs around £12/year more.

Repeated accessibility problems .. all the time a problem with spam lists, a problem with the delivery of e-mails.

Time to say goodbye ...

As of today December 13 2018, After using Servage for more than 10 years The NEW UPDATE to "SERVAGE ONE 2.0" is a FAILURE. Never had a complaint before, little dings here and there but nothing like this. After repaying my 2 years Renewal for $160 dlls. I got in contact with support because i had no access to my dashboard with my old credentials, ONLY TO FIND OUT that they updated my account to their "Fancier" dashboard. Yeah it was fancier, but a waste of time. Saving buttons take forever, changes needed to be made are just lagging so much. I felt like sitting on my chair for more than 30 seconds for a window to update or the save button to stop loading. The MAJORITY OF MY WEBS ARE DOWN, and others (Wordpress Blogs) do not function properly due to changes they did not make correctly, many of the functions are deprecated and other are just buggy. When I contacted support again in regards to that. I just received a message from RAFAEL, who sent me a link on HOW TO FIX IT, Can you believe this CROP? THEY WERE THE ONES WHO MIGRATED MY SITES, why should I fix their errors. Are they going to pay me to do that? Are they compensating my customers for the time their websites are off-line? Will they compensate me for my effort to migrate my sites to another hosting? NOOOOO. THEY ARE FRACKING WITH EVERYBODY. You don't believe me. No problem I have a facetime live video showing the issues. Ray Marqueda is my name and you can watch my video on my profile. I also left it as public so you can find it. I will update later on youtube. Please DON'T BUY HOSTING SERVICE in SERVAGE right now, they are having many problems at this time. Stay Away from Servage.net

Formerly excellent host has migrated my account to their new service, broken most of my websites, provided poor support (this was always an excellent feature in the past)

They have replaced the control panel with one that is slow at best and unusable at worst. Pre migration there was a single email that provided little by way of instructions.

Not impressed and looking for a new provider.

When going to my Control Panel to access my account I am constantly getting false errors also getting errors when trying to reset my password. Have not had a reply to my emails sent to servage.net info email 2 days ago

I've been a customer for 18 months, I'm paid up for the the next three weeks, but the past two months my website have been down, and there is absolutely no response from Servage.net. I'm writing them every 2nd day, to all four of their e-mails, and I am just being ignored. If I could give less than 1 star, I would. This is costing my business...

Great, you have just charged me another 6 months and still no response on any of my e-mails!

Man kan ikke opsige sit abonnement. Jeg opsagde det efter deres vejledning via deres admin side 6-7 måneder før der udløb.

6 måneder efter opkrævede de betaling for en ny periode. Jeg har skrevet flere gange til dem, men de svarer ikke og der tikker stadig rykkere ind med mailen.

HELDIGVIS har jeg slettet mine kort oplysninger på admin siden da jeg opsagde abonnementet.

Jeg vil på det kraftigste fraråde alle ikke at benytte servage (som i øvrigt ikke har backup selv om de siger det) Jeg har mistet al data for nogle år siden.

SVAR TIL SERVAGE:
Jeg skal skrevet mail til SALG!!! MANGE gange! Og i svarer IKKE. I har fået min opsigelse efter forskrifterne, derfor skal jeg IKKE logge ind på jeres system igen. JEG HAR brugt jeres "officielle kanaler" og ikke engang det fungerer for jer!

TIL ALLE: Det er ren parade-pladder. Stol ikke på dem.

very very slow, and the support is very bad ! I am very disappointed

Also looking for another provider -Bad migration.

Very poor information when moving to another server. You must "just" - Up in my.

According to their support, you must use their DNS server. For their hosting to work. No I will not. So either move to another provider.

After migration, you can no longer forward mail to external mailbox.

Problems sending from webmail.

Error in link on websites for manuals, mail, help, services, login,
- Have those who are relocating given others in the company message. About what happens?

But server will soon be a bit quick. When there is a customer less.

Utter rubbish service. Had all excuses about their server migration, they are expecting the customers to understand their migration and new server deployments! (sorry cant have that silly excuse for an unacceptable service for more than a month!)
i am with Servage for 14 years and i am out now!!!! Adios..

Wir sind seit 8 Jahren bei Servage, mit mehreren Websites, und sind sehr zufrieden. Schnelle Antwort wenn es mal ein Problem gibt. Im Moment liegen alle unsere Domains flach, aber sowas hat es in 8 Jahren noch nie gegeben und ich bin sicher, dass dies schnell behoben wird, hoffentlich. :-)
Die e-Mail-Konten-Verwaltung könnte man etwas ausarbeiten um die Grösse der Konten bestimmen zu können und die Webmail Plattform dürfte etwas aktueller und Smartphonegerecht sein.
Aber dies sind Kleinigkeiten. Die Bilanz sind 8 fast sorgenfreie Jahre wo alles prima lief und wir sind uns sicher, dass es so weiter laufen wird.
Servage = 10+++

I've used Servage for about 12 years now.

In 2006, their support was amazing. Knowledgable, extremely quick, personable. Their services were extremely good and reliable. THE place to be for webhosting, without question.

I've also hosted my main e-mail with them. I haven't needed any support for years, but over the past year and a half or so, i've been having issues: Mainly with spam. Man, did the experience change.

Support takes a LOT longer than they did before to answer questions, and when they do, it's usually with regurgitated default answers which have nothing to do with the actual question. It's disheartening. I'm 100% certain that they outsourced most of their support staff.

The breaking point was that i was having spam problems. It took me a few months, but i finally coaxed some answers out of support: They are either unwilling or unable (the latter is a terrifying thought) to implement a working anti-spam solution which does not require major manual adjustment by their customers. At one point they tried to convince me that SpamAssassin is an unmodifiable, proprietary software (hint: it's not).

I'm now looking for a decent alternative to move to... I haven't done much with my website there in years, but i always relied on them for my e-mail. Now i can't anymore and i can't in good conscience recommend the company to anyone.

Ich bin schon viele viele Jahre Kunde bei Servage und wir hatten dort ein 100.000 Euro Projekt abgelegt, dass wir jetzt die Tage starten wollten.

Als ich gestern bei Servage geschaut hatte, waren laut Statistik noch über 300 GB belegt, jedoch der Tarif gesperrt. Worauf ich sofort den Support kontaktierte, dieser teilte mir mit, dass die Daten gelöscht wären.

Der Grund, es gab wieder mal Probleme in der automatischen Verlängerung. Es hätte also alles automatisch über Paypal bezahlt werden müssen, jedoch gibt es hier ständig mal Probleme und dieses mal hat es uns leider den Kopf gekostet.

Es ging zwar eine E-Mail raus, dass die Zahlung erfolgen muss, nur ging diese komplett unter. Ich erhalte allein täglich manchmal über 100 Mails, da kann so was leider schon mal passieren.

Servage hatte bedauerlicherweise keine weitere Nachricht gesendet und da wir nur offline gearbeitet haben. Ist es uns leider nicht aufgefallen, dass der Tarif gesperrt wurde und letztlich über 300 GB an Daten von Servage gelöscht wurden.

Ich bin heute früh noch in einem Schock Zustand, man erwartet doch zumindest eine weitere Nachricht, dass es Probleme mit der Zahlung gab und man das ganze händisch durchführen muss, statt einfach die Daten zu löschen.

Ich werde das ganze jetzt rechtlich prüfen lassen und ggfs. die nötigen Schritte einleiten müssen.

Absolut keine Empfehlung für die Art von Geschäftsgebaren!

I've used Servage for a couple of years to host some simple client websites with no issues but their quality of service has dropped considerably.

There's server issues constantly, with sites and emails often being down for hours or once for days at a time. I've also noticed a Wordpress site had all the tables dropped following a MySQL issue.

Their support documentation is also very sparse and lacking in detail compared to other hosts.

The support team are helpful and respond relatively quickly but overall they don't seem like a particularly stable host right now and I'd urge anyone considering them to try another host.

zumutung! erstellt klamheimlich rechnung und sperrt alle dienstleistungen von web,email, sql usw. das ist die art dem kunden mitzuteilen du muss da mal was an uns bezahlen. kundenkontakt ist bei dieser firma ein fremdwort!
dieser hoster ist geschäftsschädigend! fallt nicht auf das günstige angebot rein!

Just renewed my account and I want to share my experience here:

Speed: it is ok. Please keep in mind that this is a shared hoster, not a VPS. Enough for small and medium projects.
Stars: 3.5

Support: helpful in explaining the CP, good at fixing scripts and flexible accounting rules.
Stars 5

CP: Easy to learn, some features maybe missing, though.
Stars 3.5

Probably the worst host on the planet. They use bait and switch offers to get you to renew then fail to follow through.