Servage GmbH Reviews 

I've been with Servage for almost 8 years. Recently, their support has all but disappeared. They think that it's acceptable to have known issues for over a week and to belittle them as producing 'little errors' that cause Outlook to flood the user with pop-ups.

They have refused to refund me for my remaining months, despite not providing a service worthy of the term.

I use 5 years, will be change next month/
The server response is very slowly (more than 3 sec)
Site is down and up 3-5 times every day during last 1.5 months.
The tech. suppport only fuc-ing my brain (We changed our equipment. very sorry)

They were good, but since a few months it is bad very bad. Their FTP servers are most of the time not reachable, their own website is most of the time offline. They promise to fix all problems but it is getting worse. What happened to them?

Good prices but very bad servers... Low, limited speed and many times lost connection with DB... Added very stupid limits...

Expensive for what you get, and my site goes down for 5-10 minutes at a time virtually every week. They just can't seem to keep things stable, and I get poor performance to boot.

One click installer helped me to create complex tools. In case of questions, it takes an average of 20 minutes to get reply. Their support agents are usually knowledgeable and friendly. I get an e-mail as soon as support replies. I can edit the php.ini with some tricks which helps to run my scripts on the shared server. They are really ok for small and medium projects.

Good prices and freindly helpful staff - excellent

Website has never worked properly since moving to them, simple wordpress site does not work, they do not allow large image uploads, as these fail, the site barely works, editing posts barely works, and on the most recent server move the site no longer functions at all. Avoid. There are better hosts available that cost less or similar amounts.

This company has become terrible - I have recommended them in the past but I cannot any longer.
There support staff are patronising and after two accounts with 8 domains or so have been down for over 2 weeks I finally have to say that I would not suggest that anybody use them for serious hosting.
Their restore has "stuck" but they did not even notice. They offer no refund for lost service and no compensation. If my domains were online stores I would be loosing millions in the over 2 week downtime. I understand that they may not be able to restore files but not to transfer to a working server is unacceptable.
I write this while waiting for them to get back to me for the second weekend in a row!
There are much better hosts out there that have far better quality of service. Low cost does not mean good service and this is both low cost and very low quality of service - stay well away from them!

"When I first saw Servage I knew they were the best hosting company because what you get in your package. You get 750 GB of webspace. My last host only provided 2.5 GB and I paid much more, plus I had to pay for each email address. Servage has unlimited (free) email addresses and they have more webspace than any other hosting companies I saw.

That is just the best deal out their. The Unlimited FTP accounts are really nice considering I only was allowed one form my last host. This wonderful support ticket system with 24/7 support is just amazing. I have never seen this great support. When I first joined Servage I have a question and I sent my question with the support ticket system and received a reply in 30 min. My last host may take like a week to reply. They even helped me on Public holidays and received replies within 30 minutes time! I am overwhelmed at what Servage has to offer and what they have offered already."

Servage has the worst support. My sites are suspended saying it caused excessive load. I asked them to explain the problem but they did not. All they say wait for few hours so that our Admins will check. I told them multiple times I have checked for error. They give all crap reasons to waste time and make us lose Business from live Business sites. Never use Servage. If you are OK with third class hosting with zero support then they are right now you.

Servage.net now has scripted customer support.

They have currently suspended an account I depend on for business, due to virus infection in a few websites on individual domains. At the same time they demand that I clean the account, since they have no backup. However, they have limited my download speed, so that it will take about 10 days to download and upload the content.

When contacting their customer support, it is automated. It reacts to certain words, for example "Phone" in their chat will trigger the sentence "we do not offer phone support" - go to their chat and try it.

Once you have had a laugh about this, understand they do not offer support at all, they only offer to ask for your patience instead of solving the problems there may be.

Stay FAR away from this hosting company if you rely on your data in any way shape or form.

I'm a customer since 2009 but cant recommend them anymore.
Downloads and uploads are capped at 1024 kb/s since somewhere 2015. While internet speeds go up overal in the world they decided to cap them. That's what you get from overbooking servers.
Often copyright reports for files that are not even copyrighted. And if you don't delete them you get suspended.
You get however a full package for (simple) webhosting. Support is always quick. Price is good.

I'm gone as soon my year is over.

They deleted all my MP3 files off my server. They literally SSH'd in and did "find . -name "*.mp3" -type f -delete".

I had no backup. They had no backup.

Their reason for doing this? "Copyright." "DMCA." A German company decided to completely murder my website all to regain disk space based on a law that had nothing to do with them. The MP3s I was hosting publicly were by the permission of the artists.

What followed was some of the worst customer service I've ever experienced in my life. I'd just renewed, too, so was locked into a further year of service they wouldn't refund me for.

They effectively killed my website by doing this. I can't honestly say I ever recovered from it.

Avoid. Avoid. Avoid. Avoid. Avoid.

Hi I just got a mail from them today saying that they lost all of my websites and all of my backups, bassicly everything that I spend the last 9 years of my life building. My husband is turning in his interactive phd next week and it had two active sites to show how knowledge can be used wisely on the web. We spend 3 years on these sites and its irreplaceable, but they have no backup anywhere else of your stuff. They gave me 3 months of free webhosting- this is ridicules, i cant even build the sites again in that time. Im so dissapointed. I spend thousands and have been a customer there for many years, and apparently they dont care about their customers. Im so sad and so frustrated, felt like my house burned down:(

Servage is just a discount product. I mean its cheap, but I've had two storage failures (one which provide fatal to my project) within the last year. It's like going into Aldi, things are cheap, but you can't expect them to have what you need, when you need it.

Try Heroku or anywhere else instead.

Jeg har været kunde hos servage siden 2007.
Har ikke brugt det så aktivt, men har som sådan ikke været utilfreds.
Den holdning har ændret sig ved sidste opkrævning.

Pludselig får jeg en mail om at prisen. Jeg har de seneste år betalt ca. kr. 650 pr. år. I mailen hæves prisen til kr. 1008 pr. år. Betaling om 8 dage.

URIMELIG VARSLING AF SÅ VOLDSOM EN STIGNING.

Jeg tog fat i kundeservice som straks meldte tilbage - der er tale om en fejl. Vi har sænket prisen til kr. 864.

Den måtte jeg lige læse 2 gange. Servage mente seriøst at prisændring fra kr. 650 til kr. 864 var en prissænkning og en fordel for mig.

Jeg har været nødsaget til at skynde mig at skifte leverandør for ikke at blive tvunget til at betale den nye pris.

Vil anbefale Servage at få styr på varsling og hvordan man behandler sine kunder.

Er du villig til at betale lige hvad Servage ønsker med få dages varsel?

Jeg er i hvert fald ikke villig til at tilbyde Servage et "tag selv bord" i min økonomi.

Et udløbet kreditkort gjorde, at jeg som kunde gennem knap 10 år mistede alt på mit webhotel. Mails var havnet udenfor min indbakke og henover sommerferien fik jeg ikke tjekket spamfiltre grundigt nok eller opdaget at sitet var nede. Derfor modtog jeg ikke advarslerne fra dem.

Det er svært at forestille sig, at der ikke er ressourcer til at gemme en backup som man kan hive frem i fald kunden vågner op og gerne vil fortsætte med at betale.

Hvis den her virksomhed havde lyst til at drive forretning, kunne de jo tilbyde at genskabe data mod et gebyr.

fik i dag en mail om at de hevede slettet mine filer da de mente at der var ulovligheder på ... det vil sige alle mine private ferie billeder, mine private video optagelser samt mine lydbøger... har skrevet til dem og håber at jeg får lov til at suge dem hjem igen, og så er jeg færdig der, betaler ikke 650 kr. pr år til et firma der bare sletter uden først at henvende sig. det er et total tillidsbrud.

They are very bad in service. Block your websites before they inform you. No backups. TO much down times. Customer service that answer your question in 16 hours.

NO USE NO PAY. I am not a new customer of servage but last 3 years only problems. I will move all my accounts from this company!

Dont trust and dont buy any services from SERVAGE.NET!!!!!!