Servage GmbH Reviews 

I have been with servage for over 5 years, price wise they are very good but inevitably the low price means a bad service with these guys.

The first 2 years were fine apart from the poor email service they offer, the email servers are blacklisted and go down all the time.

Anyway

Truthfully speaking their unique interface is easy to use and top notch, and the support is good for general queries BUT here comes their downfall.

1. They've been hacked 5 times where every site on my server was compromised and infected with code, 1000's of sites were infected, so you contact the support and you get an email which basically says update your security even though it's their server that got attacked and infected. That's very poor

Databases suck, they go down if a few visitors start using your website, then they go back up this happens to me 2-3 times a day.

Storage failures at least once every 6 months where your files get deleted/lost/moved and you only find out about it when your website looks disformed and you contact support.

Backups, they offer no backup system - poor

Support staff don't have a clue and are rude when you question their illogical made up lies that are their to shut you up.

I have finally proceeded to move my important websites and domains over to fast hosts even though they have some bad reviews their customer support answered some complex questions that i threw at them at ease.

I now only use servage for my test accounts/websites as they are useful for multiple sites where you want to run anything you like on, apart from that stay away from these guys it will only do you harm, they will get hacked they always do, this isn;t a joke!

To avoid picking a bad webhost call them first, measure how long it takes for them to answer your questions, compare them to 4 other hosts, and judge using the data and your opinion.

All webhosts suffer problems but servage do get worse year on year.
I am sick of them in that sense but the low price is acceptable as long as you are prepared for the worst.

Servage recently managed to erase my website of 5 years off the face of the earth, along with my email account. When I contacted support about this their response was one of "there isn't a website at this address, you need to create one". I am furious.

Communicating with Servage support is like wading through treacle too. After writing detailed descriptions of the problems I have, I find myself facing responses like "which account does this relate to?" despite it being mentioned several times in the previous messages - I then answer this question only to find myself having to explain in full AGAIN what the problem is.

Avoid Servage like the plague.

I have been with Servage for some time and they simply get worse and worse. Their support is a joke, rude, unhelpful and selective when replying to queries (they will not answer questiosn they don't feel like answering). I have had all of my websites disabled due to them not being able to differentiate between legitimate and malicious code (when challenged, they simply do not answer). Incredibly frustrating and unhelpful people, who aren't very knowledgeable. They're not even cheap, considering the joke of a service you receive.

Umiddelbart et godt produkt næsten uden begrænsninger. Desværre er sikkerheden yderst kritisabel og kundeplejen elendig. Supporten er som en robot, der ikke forholder sig til problemerne, men sender et standardsvar meget hurtigt.

I have spent 5 hours trying to prove to them that I am the sole owner of the domain, because of a type in my registered email address they have denied me all access to my own account, i scanned my photo ID and sent it to them, included billing info, address....everything they needed to verify, now i just get ignored by their supervisor. EPIC FAIL SERVAGE!!!!!! i online chatted with 4 diff reps, every single one had a scripted response, they kept repeating please understand the situation, take not i missed the deadline for having the domain set up, thus i lost my contact w/ the company, the support team ignored my explanation of the timeliness of getting this worked out. I asked several times for a contact phone number so i can talk to someone who has authority, each time ignored... then the tech says our supervisor is Heige and he'll be back later today to finish verifying.

to me that says to me your single and only supervisor is the only person at the company who can step up and verify my info, the same guy who chose to ignore me for 3 hours....and counting......

im sure their other support is better, i cant even log into the website to get in touch w/ someone else...... absolute worst customer service i have EVER experienced, you'll get better service from drive thru at mcdonalds with a broken speaker..... do not support this horribly ran company....

Vælg ikke servage hvis du har brug for et seriøst webhotel. Servage var godt engang. Dengang da de tog problemerne alvorligt. Nu er de blevet for store til at det kører ordenligt.

Jeg oplevede ca 5-10 nedbrud pr måned. Det som fik mig til at skifte var dog at der var problemer med MySQL serveren. Dette problem kunne de ikke løse uden at få mit password til mit site. Ikke tale om! Det virker ærlig talt som om supporten er out sourcet til indien, fordi det er noget af det ringeste jeg længe har oplevet.

Like thousands of other people I used my Servage account for backup, which I found out not was allowed. All my memories were out there. Most of them I only had there, because I thought it was the safest place in the world.
With no warning they were all deleted from to day to day. All pictures, videos were gone. Servage can't recover!!! And all my digital memories are gone :-(
On their webpage you have to spend time, to find out that you can't use their space for backup, and I had them for 5 years with no problems. I'm soo sad...
I know I should have read the terms, but just deleting files (+100 GB) is not human. It were legal files. My files.
And how safe is it, that a server company can't recover deleted files?!?! Good luck having your personal or company web at their space.

Udemærket til prisen, og til folk som kræver avancerede muligheder. Du skal dog ikke regne med at bruge dem til proffesionel brug, da oppetider på bl.a. mysql kan variere.

Servage er bilig og kvalitet er super godt! Jeg kan anbefale Servage. Jeg har haft små tekniske problemer fordi der er min første internet side men suppport var en super hjælp! :)

super webhoster, keine probleme, guter kundensupport, großer speicherplatz, guter speed, gute preis-leistung! :)

I have no complaints about servage.
I liked their service and never had any problems. They offered good customer support during a DDos attack and and I never suffered any security issues.
My account was set up fast and their service was good compared to the price. Only thing I had to do on my own was backup.. but besides that everything was great!

bye bye, and visa card leaks, servage keep your card info to renew payments no ?, dont let it happend

Jeg har nu i flere år brugt Servage som webhotel, til de over 20 websites jeg administrerer, og jeg vil til enhver tid anbefale Servage til andre, og gør det ofte!
Der har selvfølgelig været lidt småting i vejen, såsom et domænenavn der pludselig ikke stod på listen over mine domæner, men dette var rettet inden for 10-15 min, efter sendt mail til support (oven i købet sen aften i weekenden!). Har kun positive erfaringer med deres support, som også altid er venlig og meget opmærksom!
Kan dog se herinde, at der er folk der har problemer med langsom loading på Joomla. Dette skal jeg ikke kunne udtale mig om, da jeg ikke bruger dette.
Men til mit brug (19 firmasites incl mit eget, samt et ungdomsskolesite) kan det ikke gøres bedre og billigere!

Efter flere forsøg på at opsige min konto - og besked om, at det ville ske ved udløb, modtog jeg mail, hvor servage.net sagde tak for ordren på yderligere 14 mdr. hosting til knap 650 kr.
Heldigvis er det kreditkort jeg brugte ved det første køb ikke længere gyldigt, så jeg slap med skrækken.

Normalt gives der ifølge dansk købelov fortrydelsesret på mange produkter, men det har Servage valgt at være ligeglade med. Nok giver de en "indledningsvis" fortrydelsesret på kun 5 dage, men hvis man gentegner sit abonnement er der ingen mulighed for at få sine penge tilbage. Det er en uheldig udnyttelse af kunderne og jeg kan derfor på ingen måde anbefale Servage.

supporten er ofte ubrugeligt.

Har hosted en håndfuld domæner og der har ingen problemer været længe. phpmyadmin kan dog være lidt sløv.

Jeg er godt tilfreds med plads og oppetid, men det tog dem næsten en hel måned at oprette mit hotel og få tilkoblet mit domæne.

Efter at have gemmenlæst ALLE tidligere anmeldelser, kan jeg simpelt hen ikke forstå sammenhængen. Nogle giver en * og sviner uden at komme med noget kontret.

Personligt havde jeg et problem med domain med å i. Jeg oprettet en ticket i deres system og inden for 24 timer fik jeg et svar hvorfor. Jeg skulle bare have kigget i deres Wiki først og fundet løsningen der. Deres wiki er også rigtig godt struktureret og nem at finde rundt i.
Ydermere forsøgte deres supporter og redelegere for mig, hvilke jeg ikke havde forventet at de også lige forsøge (one step ahead)
Man får mere en hvad man betaler for.. sølle 39,- om måneden alt den trafik og plads. Det skal man lede meget langt efter.
Jeg vil meget gerne have kommentar på hvilke hoteller der slår servage.net hvis det er "så dårligt"!

Rigtig gode løsninger de har.. Kan varmt anbefale det.

Nu har jeg haft servage i en 3 måneders periode, der var stort set fejl på serverne dagligt 99% af gangene man skriver til suport får man bare et udueligt standardsvar, standardsvar er vist ingen overdrivelse jeg har googlet et par af svarende og den vej opdaget det, så 3 måneders ærgelser og penge ud af vinduet!!!

Lad for guds skyld være med at overføre penge til dem via Bankoverførsel. Har mistet over 600 kr og kundeservice svarer aldrig når pengene først er trukket. Det er rent tyveri kan ikke forstå sådanne virksomheder kan få lov at forstsætte. Jeg mener stjæler man for 50 øre i en butik kommer politiet, men virksomheder som denne kan bare blive ved og ved med at stjæle fra folk!!!! Svineri