Seymours Estate Agents Reviews 

739
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 1 van de 5 sterren

Absolutely appalling service! My husband and I arrived for a scheduled house viewing with the Seymour’s Guildford estate agency, only to find that the estate agent representative didn’t even have... Toon meer

Beoordeeld met 5 van de 5 sterren

The team at Seymour’s Lightwater were superb from the first meeting with James all the way through to completing our property sale, communication was timely and excellent, with a special mention for R... Toon meer

Beoordeeld met 5 van de 5 sterren

We purchased our house through Seymours Woking and Sandra Holmes was amazing throughout the entire process. She is so friendly and approachable, and went above and beyond to get the chain over the lin... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience with the Seymour team, led by Oli Parkin, who brought a truly personal touch to the whole process. From the day I first viewed the house to the day I moved in, it took ju... Toon meer

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

We live locally in our areas, know the locations intimately and can therefore give expert, informed advice. We are independent agents and specialise in selling residential properties. We also have a system of cross-referral so that we cross-sell betwee...


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

739 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Heeft 26% van zijn negatieve reviews beantwoord

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3,7

Alle reviews

(739)

34 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great communication from all of the…

Great communication from all of the team at Seymours

11 oktober 2024
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Antwoord van Seymours Estate Agents

Thank you for your feedback! We’re glad to hear that you experienced great communication from the Seymours team. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

I am a seller

I am a seller. I have just exchanged on a rather stressful sale. Amy Sandys of the Woking branch has been a real star in ensuring the solicitors were prompt and 'on the ball'. I am confident that this particular deal would not have gone through without Amy's persistence and attention to detail.

8 oktober 2024
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Antwoord van Seymours Estate Agents

Thank you for your kind words! We’re thrilled to hear that Amy provided you with excellent support during your sale. Her persistence and attention to detail are indeed invaluable. We appreciate your feedback and wish you all the best in your new home!

Beoordeeld met 4 van de 5 sterren

Personal and conscientious attention…

Personal and conscientious attention combined with a friendly and cooperative demeanour

19 september 2024
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Antwoord van Seymours Estate Agents

Thank you, Howard. We're glad to hear you appreciated the personal attention and friendly approach. It was a pleasure assisting you.

Beoordeeld met 5 van de 5 sterren

Great team, really helpful, stepped up to make things happen!!

We contracted Seymours Camberley to sell our property, and then ended up buying through them aswell. Throughout the team were a great help. They were personable and available at all times.
They helped us navigate some challenges and really stepped up to help secure resolutions to some issues that held up our contract exchange and completion.
All in all a great team to work with.

2 oktober 2024
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Antwoord van Seymours Estate Agents

Thank you so much for your kind words Rob. It was a pleasure to work with you on both the sale and purchase of your property. We're really glad to hear the team was helpful and accessible throughout, especially during those more challenging moments. Securing resolutions is what we strive for, and we're happy we could assist in moving things forward. If you ever need anything in the future, we’re here to help. All the best in your new home!

Beoordeeld met 5 van de 5 sterren

Fantastic and professional service and…

Fantastic professional service and success received by Joss and the team . Thank you so much
D&R

1 september 2024
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Antwoord van Seymours Estate Agents

We're so pleased to hear that you had a fantastic experience with Joss and the team. It means a lot to us that we could help you achieve success, and we’re glad you felt the service was professional throughout. If there’s anything more we can assist with in the future, don’t hesitate to reach out. It’s been a pleasure working with you!

Beoordeeld met 5 van de 5 sterren

Hugh thank you to a wonderful team at Seymours, Burpham & Merrow

As an overseas home buyer of a semi-detached with an onward chain in Burpham, Guildford who managed to reach the milestone of exchange contracts about 2 weeks ago with the help of local real estate expert - Seymours located at Kingpost Parade, I consider myself a very fortunate buyer who is so grateful to the support and conscientious services rendered by a team of professionals from communicative sales negotiators, responsive administrative staff, and experienced empathetic senior management directors.

I will definitely enlist their services if I sell my house in future.

5 stars and highly recommended!

5 oktober 2024
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Antwoord van Seymours Estate Agents

Thank you so much for your kind words. It's been an absolute pleasure working with you throughout this journey. Buying a home from overseas is no small feat, especially with an onward chain involved, so we're thrilled we could help make the process as smooth as possible for you. The whole team, are really glad to hear that their efforts were appreciated, and that you felt well-supported.

Wishing you all the best as you settle into your new home in Burpham – it’s been wonderful getting to know you.

Looking forward to keeping in touch!

Beoordeeld met 5 van de 5 sterren

Andrew has been absolutely great at…

Andrew has been absolutely great at keeping me in touch with everything so far.

2 oktober 2024
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Antwoord van Seymours Estate Agents

Thank you, Julie-Ann. I'm really pleased to hear that Andrew has been keeping you well informed throughout the process. It's always our aim to ensure everything runs smoothly, and it’s great to know you’re feeling supported. If there's anything else we can assist with, don't hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

the prospective buyers were given the…

the prospective buyers were given the opportunity to look around the property and ask their questions

21 september 2024
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Antwoord van Seymours Estate Agents

Thank you for your review Gita. We’re pleased the prospective buyers had the chance to thoroughly look around the property and ask their questions. Ensuring everyone is informed and comfortable throughout the process is something our whole team takes pride in.

Beoordeeld met 5 van de 5 sterren

A real team effort from the Horsell…

A real team effort from the Horsell branch from finding a purchaser for us and finding the perfect property for us to eventually move into.

13 september 2024
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Antwoord van Seymours Estate Agents

The whole team is thrilled to have helped you find both a buyer and your perfect new home. It was a real team effort, and we're glad we could support you through the process. Thanks John.

Beoordeeld met 5 van de 5 sterren

Seymour’s staff have been prompt and…

Seymour’s staff have been prompt and respectful in my contacts with them. They have acted efficiently and answered emails/queries quickly. Very much appreciate this.

17 september 2024
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Antwoord van Seymours Estate Agents

Thank you for your feedback! We're delighted to hear that you found our team prompt, respectful, and efficient in handling your queries. It's great to know our efforts are appreciated!

Beoordeeld met 5 van de 5 sterren

Selling your house is a daunting…

Selling your house is a daunting prospect. That said, Seymours was the first choice to guide us through the process.
I met Simon who came across as friendly and really knowledgeable about the local market with many years of experience in this field. The sales guide price was pretty much as expected. The pictures were taken a few days later by Mark who made a great job of the brochure. The whole team at the office were on board with the marketing of the house and, to my surprise, 7 visits were arranged within the first full week. The communication from the office was amazing. Emails arrived detailing every visit booked and there were regular calls with feedback and updates from the office. Overall a great service was provided by the whole team. The house was under offer in no time. Again, the background work carried out at the office, was extremely thorough and they constantly updated us on the situation.
Whilst the wait for completion goes on, the whole team could not have done more to help with the process of selling a house.
With the service received so far, it's no wonder they are the leading agents in the area by far

24 september 2024
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Antwoord van Seymours Estate Agents

Thank you so much Pete. We're thrilled to hear that the team were able to guide you smoothly through the process and keep you updated every step of the way. It's great to know that our efforts in marketing and communication made the sale process easier for you. We'll continue to support you as you move towards completion.

Beoordeeld met 5 van de 5 sterren

Every interaction with Seymour’s from…

Every interaction with Seymour’s from the beginning has been superb and incredibly professional.

24 september 2024
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Antwoord van Seymours Estate Agents

Thanks, Mark for the feedback. It’s great to hear you’ve had a good experience with us from the start. We’re glad we could help.

Beoordeeld met 1 van de 5 sterren

I would not trust this company

As far as I am concerned they should not get one star. The owner came and gave a verbal valuation of £310000 - £320,000. Due to certain circumstances he had to send this valuation to another party. This valuation he told me then increased to £362,500-£375000 in his letter to the other party.
Once I was sent a copy of this letter I called this same person from Seymour’s Lightwater for an explanation and why he lied to me. Three times I called and guess what, I never had a call back.
I would not recommend this company.

20 juni 2024
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Antwoord van Seymours Estate Agents

Thank you for your feedback Anne. We feel it’s important to address the concerns raised in your review, as they do not reflect the situation accurately.

A senior partner provided a fair and realistic valuation based on market conditions and comparable properties in the area. At no point was a lower valuation suggested to suit specific circumstances. We also provided a written valuation to the third party in question, which was in line with our professional assessment.

Regarding your calls, as we’ve explained, we are unable to get involved further in this matter beyond the valuation we have already provided. If you are still unhappy with the valuation, we would recommend engaging a RICS-qualified surveyor for an independent assessment.

We aim to provide transparency and fairness in all our dealings, and we regret that you feel this was not the case.

Beoordeeld met 5 van de 5 sterren

Our house move with Seymours

Seymours Knaphill and Woking have been on a long journey with us. First they valued and marketed our property. A buyer was quickly found. They listened to our buying requirements and shared potential properties to us early and we quickly found somewhere that we fell in love with and made an offer on. The chain broke a couple of times but Seymours pulled it together and nursed us through it. We finally moved 2 days ago. Although Seymours haven't helped with the unpacking ( ;-) ) they gave excellent selling and buting support. Thank you!

20 september 2024
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Antwoord van Seymours Estate Agents

Thanks for sharing your experience! We're glad we could help you find your new home, even with the bumps along the way. Congratulations on the move, and if you need anything as you settle in, just let us know!

Beoordeeld met 4 van de 5 sterren

Pro-active estate agent who keep the pressure on

Seymours are a switched-on agent who are pro-active in progressing the sale (as in my case). Very good at contacting various parties who may not be reacting as quick as you would like.

10 september 2024
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Antwoord van Seymours Estate Agents

Thank you Martin, for your kind words. I'm really pleased to hear that you found the process proactive and that we could help move things along. It's always our aim to keep everything on track and ensure everyone stays in the loop. I appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

What a fantastic experience we have had…

What a fantastic experience we have had from Ian , Jeff and Mark from Knaphill branch of Seymours, and Dan from Woking branch, with out their dedication we wouldn’t have sold our home or been able to buy our new home, these chaps are amazing, we would and will always highly recommend them if you are thinking of selling or buying a home .. thank you so much to you all for your support and help , you’re great.

16 september 2024
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Antwoord van Seymours Estate Agents

Thank you for the wonderful review Darren. We're really pleased to hear about your positive experience with Ian, Jeff, Mark, and Dan. It's great to know their dedication made such a difference in selling your home and finding a new one. Your recommendation means a lot to us, and we're always here if you need anything in the future.

Beoordeeld met 5 van de 5 sterren

Whole team worked to see things through.

Phone always answered promptly by someone who knew what was going on. Felt that the whole team was trying to help things through. Once they'd got the sale, having Sandra, the client relationship manager, to make sure everything completed was a huge help.

29 augustus 2024
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Antwoord van Seymours Estate Agents

Thank you, Brigid, for your kind words. We're really pleased to hear that you felt supported by the whole team and that Sandra was able to help ensure everything completed smoothly. Your feedback means a lot to us.

Beoordeeld met 5 van de 5 sterren

House Sale in Guildford

We sold our house in Guildford through Seymours. We had a couple of roadbumps along the way however at each stage we were given practical and sound advice by engaged and enthusiastic staff. The sales progression team especially stood out for us, actively managing the legal progression and getting us to a completion date with no problems.

16 augustus 2024
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Antwoord van Seymours Estate Agents

Thank you, Michael, for your feedback. We're glad to hear that despite a few bumps along the way, the team was able to provide practical advice and guide you through to a smooth completion. It's great to know the sales progression team made such a positive difference in your experience.

Beoordeeld met 5 van de 5 sterren

Excellent service

So many setbacks during my sale yet Seymours were great at keeping things moving. Big thanks to Amy!

6 september 2024
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Antwoord van Seymours Estate Agents

Thank you, William! We’re so pleased that despite the setbacks, Amy and the team were able to keep things on track. We appreciate your kind words and will be sure to pass your thanks on to Amy!

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