ShinybikesReviews 

I have just received my Super record Groupset and Bora 35 Wheelset from Shiny Bikes. Excellent price and delivery within 3 days of ordering. Very helpful and knowledgeable staff. Wouldn't hesitate reccomending them!

Ordered some Exposure lights and the price was lowered the following day on their web site. I had a friendly chat about this and fair play without prompt I was offered the difference in price as a refund. The goods then took nearly 3 weeks to arrive despite several assurances during additional friendly calls that the lights were on their way, as was the refund. When the goods arrived the packaging was simply a food box wrapped in tape and it was nothing short of luck that the goods weren't damaged.
6 weeks I've been calling and e-mailing. Not one e-mail has been responded to but I still get given friendly assurances that the refund is on it's way. I even accepted a compromise because they eventually said the initial lowered price was a mistake only to find a week later that the price had lowered even further, but still no refund in my account.
Clearly I have been strung out so I can't return and re order at the lower price and they have no intention of fulfilling their empty promises.
Great prices but don't expect comparable customer service and heaven help anyone who has a serious problem or return !

Yes, dispatching is not a problem, but customer service is completely rubbish, I had problems with my Campag Ergos, had to ring/ email for days and days until I had a reply and wait for weeks until I had my Ergos back, I thought I would never receive them back...
In the future I will spend a few more pounds and get the benefit of a non frustrating customer service from any of the many other cycling shops.

I ordered some Campagnolo wheels and cassette at a very competitive price and was extremely pleased at the speed of response and delivery to Somerset, SW England.
The wheels were delivered in less than a week and were very well packaged; they were exactly as ordered and the cassette was genuine Campag...

I will have no hesitation in using this mail order shop again and after having a very bad experience with a larger retailer attempting to Wiggle out of their obligations after misrepresenting a complete and not-inexpensive bike I was relieved at the care that Shiney Bikes placed on my custom and my order...

I hope that this info. helps someone; I will always comment factually and have no other attachment or interest in the company I have reviewed - good or bad.