Good afternoon, I just wanted to take a moment to say a huge thank you to the whole team following my recent purchase of my Land Rover Defender. Having noticed a minor paint blemish, I... Toon meer
Bedrijf heeft geantwoord
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I have just purchased a car from Sinclair Land Rover in Cardiff. The deal was made easy primarily due to the excellent sales person Charlie Spring. He was polite, not pushy at all, extremely knowl... Toon meer
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Responsive, looks for solutions, goes beyond what I would normally expect from a sales enquiry. Charlie was superb at responding swiftly, coming up with suggestions when first vehicle of interest wasn... Toon meer
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Sean Watkins or sales person was friendly informative and nothing was too much trouble. H didn't rush us gave us all the time we needed to review our options and answer all our questions. He worked... Toon meer
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Bedrijfsgegevens
Over Sinclair Group - Sinclair Land Rover Cardiff
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
Hadfield Road 13-15, CF11 8AQ, Cardiff, Wales, Verenigd Koninkrijk
- 029 2054 6700
4,6
Uitstekend
148 reviews
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Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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A great service
A great service, Jordan and the team were fantastic.
I highly recommend
9 oktober 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Shaun, thank you for your recommendation! We’re so pleased to hear that Jordan and the team provided great service. Your kind words mean a lot, and we look forward to seeing you again soon.
Best wishes,
Sinclair Land Rover Cardiff
Amazing job Trinity
Went for Service. Fantastic Service and Support, Trinity was exception in her knowledge and help. Highly Recommended (and ask for Trinity in Service).
6 augustus 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Clive, thank you for your wonderful review. We’re so pleased to hear that Trinity’s knowledge and support made such a positive impression during your service visit. Your recommendation means a lot, and we’ll be sure to share your kind words with her. We look forward to welcoming you again.
Best wishes,
Sinclair Land Rover Cardiff
Had to have warranty work done on my…
Had to have warranty work done on my Range Rover and was apprehensive about how long it would take having read nightmare tales on the net. My advisor was Shannon, and she reassured me it was normal to have warranty work done in a prompt time. Whilst the car was with them they also did all the software updates. Shannon alleviated all my concerns and car came back, perfect, update and cleaned. Could not recommend Sinclair’s enough. Thanks Shannon
5 augustus 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Anne, thank you for your detailed feedback. We’re delighted to hear that Shannon was able to reassure you and ensure your warranty work was completed promptly, with all updates and a full valet included. It’s wonderful to know she alleviated your concerns and delivered such a positive experience. We truly appreciate your recommendation and look forward to welcoming you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
Having driven a defender for years
Having driven a defender for years, I always went to specialists. Having heard Sinclairs took over, I decided to give main dealer a chance. Was greeted and looked after by Caitlin. Not only was the experience so pleasant with the care and consideration she showed me, the experience ended up better value with their expertise not just changing parts unnecessarily. Caitlin was a delight. I will continue to use Sinclairs based on this most satisfying of experiences.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Henry, thank you for giving us the opportunity to look after your Defender and for placing your trust in Sinclair. We’re delighted to hear that Caitlin provided such a positive and considerate experience, and that our team’s expertise gave you confidence and value. Your kind words mean a great deal - we’ll be sure to share them with Caitlin. We look forward to welcoming you again and continuing to support you with your Defender.
Best wishes,
Sinclair Land Rover Cardiff
Jordon was great
Jordon was great. Much better service though Sinclair since taken over.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Alan, thank you for your feedback. We’re so pleased to hear that Jordan looked after you and that you’ve noticed an improvement since Sinclair took over. We truly appreciate your comments and look forward to welcoming you again.
Best wishes,
Sinclair Land Rover Cardiff
Took my sport in for a service
Took my sport in for a service, always intimidating on my own. Jordan was amazing. Made me feel at ease and explained all the steps. Can say I will be coming back whenever is necessary .
13 augustus 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Kelly, thank you for sharing your experience. We’re delighted to hear that Jordan made you feel comfortable and supported throughout your service visit. It’s wonderful to know he explained everything clearly and put you at ease. We’ll be sure to share your kind words with him, and we look forward to welcoming you back whenever you need us.
Best wishes,
Sinclair Land Rover Cardiff
My car was in for a software update…
My car was in for a software update today.
Caitlin was very helpful, informative and her customer service attributes went above and beyond
Very satisfied with the service provided
3 oktober 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Nathan, thank you for your kind review. We’re so pleased to hear that Caitlin provided such helpful and informative support, and that her client service went above and beyond. Your satisfaction means a great deal to us, and we look forward to welcoming you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
Brilliant service promptly delivered!
My wing mirror was damaged and I took it to Cardiff Sinclair, was greeted by Sam and Stuart in Service who promptly took my vehicle into the garage and rectified all faults free of charge. Steph offered me a coffee whilst I waited. Service was incredible! Thanks all ☺️
3 oktober 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Dee, thank you for taking the time to share your experience. We’re delighted to hear that Sam, Stuart, and Steph all looked after you so well and ensured everything was resolved promptly. It’s wonderful to know the team made such a positive impression - we’ll be sure to pass on your kind words. We look forward to welcoming you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
Went in for a software update
Went in for a software update. Lots of things glitching. Was very concerned. Sami was absolutely amazing. Put my mind to ease. Had my car ready earlier than anticipated. Bill leas than expected too. Would throughly thank Sami for his courtesy and care that he showed me.
10 september 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi David, thank you for sharing your experience. We’re so pleased to hear that Sami was able to put your mind at ease and ensure everything was completed smoothly, ahead of time, and with a better outcome than expected. Your kind words about his courtesy and care mean a great deal - we’ll be sure to pass them on. We look forward to welcoming you again whenever needed.
Best wishes,
Sinclair Land Rover Cardiff
Fab service from start to finish from…
Fab service from start to finish from Jordan who dealt with everything, so no stress on us at all. Stephanie was lovely, making sure we were being looked after. Definitely had a good experience over the last 2 days.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Ms Thomas, thank you for your kind feedback. We’re delighted to hear that Jordan took care of everything so smoothly and that Stephanie made sure you were well looked after. It’s great to know your experience over the past two days was stress-free and enjoyable. We’ll be sure to share your comments with the team and look forward to welcoming you again.
Best wishes,
Sinclair Land Rover Cardiff
Excellent service from Shannon
Excellent service from Shannon. She booked my car in for its first service, called to confirm the day before and met me to drop my car off on the day. The service was completed quickly and she called to say it was ready later that day.
Shannon made sure everything went smoothly and she returned my car looking all shiny and clean. She was an absolute pleasure to deal with.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Kimberly, thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Shannon made the whole process seamless - from booking and updates to ensuring your car was returned promptly and beautifully cleaned. Your kind words mean a lot, and we’ll be sure to pass them on to Shannon. We look forward to welcoming you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
Great friendly efficient service today…
Great friendly efficient service today at LR Cardiff. Thanks to Jordan
2 oktober 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Chris, thank you for your review. We’re delighted to hear you received great, friendly, and efficient service at Sinclair Land Rover Cardiff. Your thanks will be passed on to Jordan - he’ll be so pleased to know he made a difference. We look forward to welcoming you again.
Best wishes,
Sinclair Land Rover Cardiff
Just bought a freelander 2 and brought…
Just bought a freelander 2 and brought it in for its first mot as the new owner. Was dealt with by a young lady called Caitlin. Was very efficient and kept me up to date throughout. Was very happy with the service I have received and the car came back cleaner than it went in which made my day.
22 september 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Gabrielle, thank you for sharing your experience and congratulations on your Freelander 2. We're so pleased Caitlin looked after you with such efficiency and kept you updated throughout your MOT. It’s wonderful to hear that the finishing touches made your day - we’ll be sure to share your kind words with Caitlin and the team. We look forward to welcoming you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
Trinity
My car had a steering rack issue, and I was contacted by Trinity to book it in. When I arrived, I was dealt with straight away, and Trinity was extremely helpful from start to finish. She kept in regular contact, updating me on the progress, and I was pleasantly surprised to get a call saying my car was ready a couple of days earlier than expected.
When I came to collect it, Trinity met me personally, explained the work that had been carried out, and I was delighted to find out it was a recall issue and fully covered under warranty.
Overall, the service was excellent – professional, efficient, and friendly. Highly recommended.
27 september 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Neil, thank you for taking the time to share such a detailed review. We’re delighted to hear Trinity looked after you so well and kept you fully updated throughout the process. It’s fantastic that your car was ready earlier than expected and that the issue was resolved under warranty. Providing professional, efficient, and friendly service is exactly what we aim for, and your recommendation means a great deal to us. We’ll be sure to pass your kind words on to Trinity and the team.
Best wishes,
Sinclair Land Rover Cardiff
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi David, thank you so much for your kind feedback. We're delighted to hear that you’ve had a positive experience with our team under the Sinclair Group. We truly value your support and look forward to welcoming you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
As we entered the showroom,we was…
As we entered the showroom,we was welcomed by a lovely receptionist who made us a coffee while we we waited for a member of staff to help us.We was helped by a young man called Christian who was very knowledgable,He took me to a couple of cars to see how they felt.After trying the cars I decided we would take the Range Rover Evoke which I made a test drive in.On paying for the car I was having trouble transferring the funds on my phone,So I made the journey back down back to the showroom where Kai from finance helped us complete the transaction.I think the team at Sinclair Cardiff did an awesome job Thank you.
8 september 2025
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Julian, thank you so much for sharing your experience with us. We’re delighted to hear that you felt so welcome from the moment you arrived, and that Christian was able to guide you through the options to find the right Range Rover Evoque for you. It’s also great to know Kai was able to assist and make the payment process as smooth as possible.
We’ll be sure to pass your kind words on to the team here at Sinclair Land Rover Cardiff – they’ll be thrilled to hear your feedback. We hope you’re enjoying your new Range Rover Evoque, and we look forward to welcoming you back in the future.
Best wishes,
Sinclair Land Rover Cardiff
Our new Dender 110
My wife and I were dealt with from the start to finish in purchasing our new Defender 110. by Bronwen Harty. Despite not being able to pick it up on the first of September due to hackers closing down the whole of the network for JLR, Bronwen rang us first thing the following morning to say that we could pick up our Defender. She went to great lengths to sort things out for us, for which were are most grateful
4 september 2025
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Allan, thank you for taking the time to share your experience with us. We’re so pleased to hear that Bronwen supported you throughout the purchase of your new Defender 110 and went the extra mile to make sure everything was sorted, even with the unexpected JLR network issues.
Your kind words mean a lot, and we’ll be sure to pass on your appreciation to Bronwen – she’ll be delighted to know her efforts made such a difference. We hope you and your wife enjoy many adventures in your new Defender, and we look forward to welcoming you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
Very professional service from very…
Very professional service from very professional and knowledgeable people.
2 september 2025
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Mark, thank you for your kind words. We’re delighted to hear you found our team professional and knowledgeable – we’ll be sure to share your feedback with everyone here. We hope to welcome you back again soon.
Best wishes,
Sinclair Land Rover Cardiff
New car not available for collection…
New car not available for collection and no notification
Had taxi in then told not ready taxi home
Return next day and kept waiting for 2 hours before release of car
Free gifts including spare wheel cover etc not supplied
4 september 2025
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Philip, we’re very sorry to hear about your disappointing experience and the inconvenience caused around your new car collection. This is not the level of service we aim to deliver. Please contact us directly at landrovercardiff@sinclairgroup.co.uk so we can resolve the missing items and ensure your concerns are addressed.
Best wishes
Sinclair Land Rover Cardiff
Chris Perryman and Josh were brilliant…
Chris Perryman and Josh were brilliant to deal with. Very thorough, knowledgeable and professional. Delighted with the new car and the service provided by Chris and Josh.
2 september 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Helene, thank you for your kind feedback. We’re delighted to hear Chris and Josh made your experience so positive and that you’re enjoying your new car. We’ll be sure to share your comments with them.
Best wishes,
Sinclair Land Rover Cardiff
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