Good afternoon, I just wanted to take a moment to say a huge thank you to the whole team following my recent purchase of my Land Rover Defender. Having noticed a minor paint blemish, I... Toon meer
Bedrijf heeft geantwoord
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I have just purchased a car from Sinclair Land Rover in Cardiff. The deal was made easy primarily due to the excellent sales person Charlie Spring. He was polite, not pushy at all, extremely knowl... Toon meer
Bedrijf heeft geantwoord
Responsive, looks for solutions, goes beyond what I would normally expect from a sales enquiry. Charlie was superb at responding swiftly, coming up with suggestions when first vehicle of interest wasn... Toon meer
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Sean Watkins or sales person was friendly informative and nothing was too much trouble. H didn't rush us gave us all the time we needed to review our options and answer all our questions. He worked... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Sinclair Group - Sinclair Land Rover Cardiff
Geschreven door het bedrijf
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contactgegevens
Hadfield Road 13-15, CF11 8AQ, Cardiff, Wales, Verenigd Koninkrijk
- 029 2054 6700
4,6
Uitstekend
148 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A purchase to remember
A quick, friendly, and effective service was provided, especially by Shaun as he was our sales executive. The viewing and purchase of the vehicle were seamless, and he was very hospitable towards us. The entire experience from visit to purchase was one to remember. We would 100% recommend you purchase your vehicle from here. The staff are very knowledgeable and friendly, and you can guarantee to receive an amazing purchasing and after-sales service experience.
27 augustus 2025
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Shaazna, thank you for taking the time to leave such a fantastic review! We’re delighted to hear Shaun and the team made your purchase experience seamless, welcoming, and memorable. Your recommendation means a lot to us, and we look forward to supporting you with both your new vehicle and future visits.
Best wishes,
Sinclair Land Rover Cardiff
Great company to deal with
Great company to deal with. Everyone at Sinclair Cardiff was friendly, helpful and knew what they were talking about. Got a fantastic vehicle on the best terms available.
29 augustus 2025
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Nigel, thank you for your wonderful feedback! We’re delighted to hear you had such a positive experience with the team at Sinclair Land Rover Cardiff and that you’re pleased with your new vehicle. Don't hesitate to contact us if there is anything else we can help you with.
Best wishes
Sinclair Land Rover Cardiff
My first experience with Sinclair JLR…
My first experience with Sinclair JLR as my previous experiences were with Stradstone and the less we say about that, the better.
All went well INITIALLY as the front desk staff are lovely. My car needed a recall and some updates. Whilst doing these they found another issue so I had that done at the same time. It needed an overnight stay as had to order the part. It then went down hill. No communication as I had to chase the progress as they didn't give me any idea when the car would be ready. There were a couple of minor issues that weren't picked up but I knew about them so I asked for a list and quotation of works needed. This was like pulling teeth. Couldn't get the emails nor progress reports. My car ended up in Sinclair's for 3 days with an initial simple update job. I'm still waiting on proper information (as the technician was getting everything all muddled up) and I'm still waiting for some of the requested quotes (there were only 4!!). I was so excited at first to see a company other than Stradstone but have now discovered straight away that in my experience, nothing has changed . I then got into my car and as I drove down the road I found my bonnet wasn't shut properly and all my settings had been changed. Aaaaaah!!
9 augustus 2025
Review zonder uitnodiging
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Michael, thank you for taking the time to share your experience. We’re very sorry to hear about the lack of communication and the issues you faced during your recent visit, especially after such a positive first impression. This is not the level of service we aim to deliver, and we appreciate your feedback as it highlights where we need to improve. If you’re happy to, please contact us directly at landrovercardiff@sinclairgroup.co.uk so we can review the details, provide the information and quotations you’re still waiting for, and work to restore your confidence in us.
Best regards
Sinclair Land Rover Cardiff
Used Discovery Purchase
Steve looked after the us brilliantly both before during and after the purchase
6 augustus 2025
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Martin, thank you for your kind review! We’re so pleased to hear Steve looked after you so well throughout the whole process. We'll be sure to pass your comments on to him and the team. Enjoy your Approved Discovery!
Best wishes,
Sinclair Land Rover Cardiff
Christian was very helpful
Christian was very helpful, and really knew what he was talking about.
25 juli 2025
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Mr Gill, thank you for your feedback. We’re delighted to hear Christian’s knowledge and helpful approach made such a positive impression. We'll be sure to pass your comments on to him.
Best wishes,
Sinclair Land Rover Cardiff
Good service at Cardiff branch
Sean Watkins was excellent
Nothing to much trouble
Lady on reception Steph was very good looked after my wife and I when we were waiting
24 juli 2025
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Hi Kieron, thank you for your review. We’re so pleased to hear Sean made everything straightforward and that Steph looked after you both so well during your visit. We’ll be sure to share your kind words with them.
Best wishes
Sinclair Land Rover Cardiff
Delightful staff very knowledgable very…
Delightful staff very knowledgable very nice showroom they couldn’t do enough to make the whole thing a very enjoyable experience
30 juli 2025
Antwoord van Sinclair Group - Sinclair Land Rover Cardiff
Thank you for your kind words. We’re delighted to hear you enjoyed your experience with our knowledgeable team and welcoming showroom. It’s wonderful to know the staff went above and beyond to make your visit so enjoyable. We look forward to welcoming you back soon!
Best wishes,
Sinclair Land Rover Cardiff
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