I bought the Porsche Design P8801 from SmartBuyGlasses for 245 AED, which is a great price for a designer frame. The ordering process was smooth and delivery was reliable. The glasses look sleek, ligh... Toon meer
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Lees wat reviewers zeggen
Very professional team,good quality of glasses.i was surprised that I was getting every step of the way updates about my glasses.definitely will recommend SmartBuyGlasses.Thank you for my new amazing... Toon meer
Very satisfied with the quality of the glasses and delivery time, got my glasses delivered in 3 working days.
I always find it hard to find glasses that suit my face and size. The "try online" feature and the easy layout of the page describing each product carefully, with clear measurements and guide, was sup... Toon meer
Bedrijfsgegevens
- Zonnebrillenwinkel
- Contactlenzen leverancier
- Oogheelkundig centrum
- Winkel in modeaccessoires
- Brillengroothandelaar
- Opticien
Geschreven door het bedrijf
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses United Arab Emirates
Geschreven door het bedrijf
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Contactgegevens
Verenigde Arabische Emiraten
- servicemanager@smartbuyglasses.com
- www.smartbuyglasses.ae
4,7
Uitstekend
775 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
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A very good customer service
A very good customer service, always available
Got my damage replacement 🥰
9 maart 2026
There was an unexplained delay on…
There was an unexplained delay on delivery (they were trapped in HK??) but now they are here. They are great.
9 maart 2026
Very good stylish frame
9 maart 2026
perfect design and quality
21 februari 2026
It's actually a legit company
The glasses are actually really good, they fit well and they have my correct prescriptions despite all the doubt they are actually a legit company and sell good cheap glasses, I also had my doubts in the beginning but here we are.
5 januari 2026
satisfied with everything
18 februari 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Replacement Dispute Solved amicably…
They have followed up on the query consistently from day 1 and finally managed to resolve the situation,going as far as considering a one time exception.
I truly feel valued and greatly appreciate their prudent discretion and support throughout the process
12 februari 2026
Review zonder uitnodiging
Antwoord van SmartBuyGlasses
Hello Jegannath,
I hope you are well.
My apologies for the inconveniences. We would like to help you further and for us to do that, kindly provide us with your order ID and your email address.
I hope to hear from you soon.
Best Regards,
Romar
-----------------------------------------
Hello Jegannath,
Thanks for providing order details.
Rest assured that I'll reach out to you via email to discuss the next steps.
Best Regards,
Romar
------------------
UPDATE: I wanted to follow up regarding my previous email, as I haven’t heard back from you yet. There’s a chance it may have landed in your spam folder, so please let me know if you’d like me to resend it.
Excellent support/communication after initial delay.
Due to delivery issues and a delay in shipping, my item arrived 2 months late. This itself is a poor service however, customer service did literally everything they could to assist in re-shipping the item when it was sent back to the supplier. Dubai has problems with deliveries due to poor educated staff and lack of structure and communication. Nevertheless, thanks to SmartBuyGlasses, the communication was literally every few days and they followed re-shipment thoroughly to ensure my TF sunglasses arrived without further delay. The glasses I ordered are fantastic, I am very satisfied with the product and it matches all details as published online. Ellen and her team did a great job to make this initially negative experience a positive one.
All models I ordered are excellent and match my expectations. Thank you very much.
15 februari 2026
READ THE SMALL PRINT AND BE VERY CAREFUL
After a delay my designer varifocal transition glasses arrived not from the UAE as expected but from Hong Kong.
Despite them having my full prescription the glasses were incorrect and my distance vision was blurred whereas with my existing glasses it is fine.
I contacted them on the day of receipt for a full refund and after some back and forth emails they agreed to give a refund.
This is where you have to be careful.
They said I had to pay myself to return them which cost me 240 AED (around£50) but then when they issued the credit they deducted a further 90 AED ( around £18) for their own shipping fees.
This is buried away in the small print of their terms and conditions and is very sharp practice. If I just changed my mind it would not have been so much of a problem but when the product is faulty you should get a complete refund.
So basically it has cost me 340 AED or around £70 to receive and return a defective pair of glasses.
Be careful if you use this company or go to a shop where you can refuse to pay if they are incorrect.
7 februari 2026
Review zonder uitnodiging
Antwoord van SmartBuyGlasses
Hi Paul,
Thanks for sharing your feedback.
I’m sad to hear about the issues you faced with your glasses, the delays, and the unexpected costs for the return and refund.
I understand your frustration and would like to help. Could you please share your order ID or the email address associated with your order so I can reach out to you directly?
Sincerely,
Nicole
I always order my lenses from here
I always order my lenses from here, reasonably priced
13 januari 2026
Good quality, gentle customer care
4 februari 2026
This is the best online eyeglass shop
This is the best online eyeglass shop. The frames are authentic and the application of the prescriptions are very acurate.
5 februari 2026
price should be more cheaper
4 februari 2026
Legitimate company arrived as described…
Legitimate company arrived as described on time
1 februari 2026
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