Sophie Conran Reviews 

I ordered the coral orange loveseat with flower print after I saw it on Instagram, the effort to ship it to the Netherlands was wonderful, the quality is very good and I am very happy with it.

Nadia, Melanie and the whole Sophie Conran team made our experience memorable. We are so happy with our new sofa and the whole process went perfectly smoothly. We can only highly recommand their services. Thanks again!

I cannot thank Nadia & the Sophie Conran team enough! We had very specific dimensions to work with which made finding the perfect sofa really difficult, from start to finish they went over and above to ensure we found what we were looking for and most importantly that it would fit through our very small doorway! They spoke directly with John Lewis and stayed in contact with us directly over email and arranged for us to view the sofa in a showroom. Truly fantastic service, quick delivery and the most beautiful and comfortable sofa in the world. THANK YOU!

Everything was expertly handled from start to finish. Customer service has been fantastic and the sofa arrived sooner than anticipated! The sofa itself is of extremely high quality and we're so pleased with it. Highly recommended

The team at Sophie Conran made ordering two sofas and shipping them to Hong Kong very seamless and were wonderful from the get go. The sofas are absolutely gorgeous and I could not be happier!

We purchased a Salthrop Large Sofa with Big Back Cushions in Kitty Blue Green. It is truly an extraordinary sofa and is now the center of our living room. Kids and adults alike fight to sit on it since it's so comfortable and best part is that it can easily seat 3 people. It is a beautiful sofa!
The whole ordering and delivery process went smoothly and it was delightful to be able to visit the studio during a business trip to London. The team even gave me travel advice to the UK - thank you!
I will definitely order again as we furnish the rest of our next house over the next year.

We ordered a bespoke Loveseat in Capelo Sea Salt from Sophie Conran, and we absolutely love it! It’s beautifully made, and the fabric is simply gorgeous. Nadia and Melanie were fantastic from start to finish - helpful, reassuring, and incredibly accommodating. They even arranged for us to visit the workshop so we could see the sofa and fabric in person before placing our order. I highly recommend their services!

I am absolutely delighted with my purchase of the Four Champagne Flutes with Lens Design & the Six Champagne Saucers with Gold Rims by The Vintage List. Both sets are stunning- the flutes bring a refined vintage charm with their beautiful lens detailing, while the gold-rimmed saucers add a timeless elegance to any occasion. Each piece is beautifully crafted and a joy to use. The flutes enhance the experience of enjoying champagne, and their unique style has drawn many compliments from my guests.

The excellent service provided by Sophie Conran customer service team especially Nadia and Aivie made the entire experience even better. A special thank you to both of you and the entire support team for their dedication and efficiency in ensuring my order was delivered on time and beautifully packaged with care, reflecting the same level of quality as the glassware itself.

I highly recommend these products-and the excellent team behind them!

Our entire experience of purchasing a sofa was seamless from start to finish. Delivery was quick and easy and we are in LOVE with our new sofa. We couldn't recommend Sophie Conran enough!

I bought a fabulous Coco 3.5 sofa in Kitty Spring green from Sophie Conran. Fabulous customer service great men who delivered the sofa putting it exactly where I wanted it and removing all packaging . I love the sofa so comfortable and beautifully made.

Love the sofas - love the team - love the ethos - thank you team SC for a wonderful kind service. Best Phillipa x

Great service and follow through. Had an issue where the fabrics in which I ordered my sofa were out of stock, which I was not informed about until a few months into the process, but the team worked to problem solve and send me a spare cover until the fabrics came back in stock.

Excellent customer service following receipt of an incomplete order.
Support was immediate and issue resolved very quickly.
Thank you.

Really positive experience with Sophie Conran’s team getting a Coco 2.5 seater. The team was very helpful advising on cushion filling, the delivery team was very professional and courteous, and Melanie called to check in to ensure everything was great. Extremely comfortable and high quality, we are thrilled with it.

Beautiful sofa bed, super comfy too. Customer service was really helpful and great.

I ordered two Coco 3.5 seater sofas and am delighted with them. The quality seems excellent and they are extremely comfortable. Nadia was incredibly helpful throughout - from helping me place my order through to communicating delivery times. The whole experience was excellent.

Comparatively Low quality products - made to make money not to be the best. Trading off the Conran name. It’s ok for the price, but don’t think you’re getting a bargain or top level goods.

Just took delivery of our 3x3 corner sofa. Nadia was a pleasure to liaise with throughout our experience. Nothing was too much trouble, from viewing a sofa in their London apartment, to help choosing the right fabric. It's super comfy and the entire family love it, including our little dog!

My experience purchasing a Sophia with Sophie Conran was excellent. Nadia did a wonderful job of shepherding me through the process of making my selection and ordering. When I reached out about the creation of the sofa taking longer than we anticipated, Nadia responded super quickly and found out why. She then kept me in the loop through the rest of the process. Delivery went smoothly! I would definitely recommend the sofa. It feels so luxurious and is well made.

Order never arrived. I have been chasing for months and they are no help whatsoever. Will not send a replacement or a refund. Scam.

UPDATE: They are still refusing to replace or refund despite the promise below and are trying to fob me off on their delivery company.