SoSatsuma Reviews 

114
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Just discovered SoSatuma and love the original, quirky designs and unique shapes - quite unlike anything on the high street. I'm delighted with my first purchase - it's already a firm favourite. Clem'... Toon meer

Beoordeeld met 5 van de 5 sterren

Have bought a few items from Clem at Sosatsuma now and love them all. Not the cheapest but excellant quality and very different. Come packaged in paper you can recycle. Have had to return a couple of... Toon meer

Beoordeeld met 5 van de 5 sterren

Really great experience, fantastic contact and updates from clem who runs sosatsuma, packaged well, clothes are perfect, returns aren't free but they're easy. In a world where there are so many dodgy... Toon meer

Beoordeeld met 5 van de 5 sterren

A lovely collection of original, stylish clothing that feels great to wear. Love the layers, sizing and quality. Fantastic customer service - it’s so lovely to shop from a real independent doing great... Toon meer


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

114 reviews

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4,8

Alle reviews

(114)

114 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fantastic clothes, lovely small business

I’ve been buying from SoSatsuma for many years now, when Clem was selling her beautiful hand made woollen items. I have lots of SoSatsuma clothing, I find it as described, good quality and well fitting.
The packaging is always spot on, each parcel wrapped with care and attention to detail, with tissue paper around the clothes, lovely ribbon and card from Clem as a thank you for the purchase. Even the orange sale item packaging is used with the same care and attention.
As for postage, I understand that SoSatsuma isn’t Amazon Prime, (or any other large retailer) and as a small business I don’t expect a parcel within 2 days of ordering. I’ve never had an issue with delivery, I receive my notification and know when to expect it.
Clem herself is lovely, helpful and sells her clothes beautifully with the reels and advertising she does. I think she is a really genuine person who people trust and like to buy from. I am a very happy customer 😊❤️

25 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Jo!

Goodness! what an amazing review, thank you so much for taking the time. Thank you for supporting my small business and just generally being great.

Stay Comfy!

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Great products and great service

Great products and great service. Once payment has been made products turn up promptly and they are always great quality. Clem is a pleasure to deal with and I will definitely continue to order from her.

24 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hello

Thank you for taking the time to write a review. I'm so glad have liked the service and clothes.

Stay comfy!

Clem 🍊

Beoordeeld met 5 van de 5 sterren

I've now treated myself a few times

I've treated myself a few times since finding Sosatsuma while in hospital having chemo.
Love the quality, quirkiness and community feel (couldn't think of another q!)
Items are beautifully wrapped, with quick delivery. Great customer support - always quick response to any queries.
So many compliments when wearing - even my 26yr old son says I look cool!
Thank you!

29 november 2025
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hello Lisa

OH my gosh ! thank you for the lovely review, I hope clothes are keeping you as comfortable as possible.

Also, WOW! compliments from sons seem like the ultimate praise!

Stay Quirky !

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Beautiful original clothes which I feel…

Beautiful original clothes which I feel great wearing. I discovered Clem a couple of years ago and have been buying from her since. Lovely family business and it’s always a delight to get a beautifully wrapped bundle arriving at my door. Have recommend to friends and family.

25 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hello Helen

Thank you very much for taking the time to write a review. You really can't beat a personal recommendation from a friend so thank you for spreading the word.

Stay Comfy

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Lovely clothing which is really good…

Lovely clothing which is really good quality. Efficient postage with lovely packing and excellent service! Highly recommended

14 november 2025
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hey Emma

Thank you very much for writing a review. I'm so glad we have been able to meet your service expectations, I'm constantly trying to improve ..so glad that shows,

Stay comfy!

Clem 🍊

Beoordeeld met 5 van de 5 sterren

My fav clothes shop

Love! Love! Love! Such a beautiful selection of clothes that are easy to wear, comfortable and flattering. It’s changed my whole wardrobe and I get so many nice compliments. Clem has also been so helpful and kind when emailing me as well - great customer service! Bravo!!!

25 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hello Lorna

EEK!! thank you thank you !! So pleased to hear how much you love wearing your SoSatsuma items. I hope you feel amazing in them.

Stay Quirky !

Clem 🍊

Beoordeeld met 5 van de 5 sterren

A great company for wardrobe staples that offer a comfortable style statement

I have received several orders from this site now.
At first, I was tempted by the cross over jumper and I have hardly had a week go by without its appearance in my wardrobe. A great fit, washes well and hasn't lost its shape.
Subsequent orders have included the barrel leg jeans - a perfect length for my 5ft 5", and the cord boiler suit. I also ordered a mystery bundle during the sale, which contained some quality wardrobe staples, along with a few pieces that will be perfect when the warmer weather returns.
Love that everything is locally made to me too. Supporting local independent businesses.
Great communication from the seller, when I've had questions about different products. Postage was slightly slower on sale items, but that was advertised as part of the sale discount, and it was over the festive period when Royal Mail are generally a bit slower than normal, so nothing that was of concern to me.

All in all, a great site for wardrobe staples that offer a comfortable style statement. Will definitely be ordering again.

25 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hellooo

Thank you very much for writing this. I'm so glad I've been able to provide an efficient service, I'm always working to improve this (still some work to be done). I hope you're enjoying all your items , you've chosen some solid staples!

I look forward to being able to help you with any future orders. Thanks for being here.

Stay Comfy !

Clem 🍊

Beoordeeld met 5 van de 5 sterren

The website is so easy to use

The website is so easy to use , i have shopped with Clementine for years from wool to clothes , i fact i have had a whole wardrobe re vamp thanks to so satsuma

25 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hey Nicola

Ah thank you so much! I'm so glad you're getting on with the website, but I'm still always here for the personal service too. I really love hearing what outfit you've gone for different occasions. I hope you feel amazing.

Stay Quirky !

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Love the clothes

Love the clothes from SoSatsuma and love the way they are advertised daily on my SM feed.
The quality is great.
Delivery for me is slow as I live in Spain and the import duties add a big cost to what i order but that not the fault of Clem. It means I can’t order quite as often as I want to.
Love the fact that we have a satsuma community - and everyone in there is just lovely.
Keep doing what you’re doing Clem. You’re doing a fab job.

25 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hello Emma

Thank you so much for taking the time to write a review. Love having the opportunity to send things to you in Spain and seeing your pictures and how you wear your purchases. Thanks for being a great member of the community.

Stay comfy !

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended! Small independent seller who sells quirky, lovely clothes with a twist. She does fantastic reels so you can see how the clothing looks IRL (on Insta and probably FB too). She answers any questions quickly and honestly and I’m delighted with the clothes I’ve had.
They make me feel like me!
Delivery is good (not next day but I’m cool with that) & I love that the packaging is completely plastic free and recyclable.
Very happy to buy from a female-led business that sells lovely clothes! 🙌🏻

19 december 2025
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hellooo

I'm so glad you like your purchases. Helping ladies feel like themselves is absolutely the highlight of my job, thanks for enabling me to do that. Thank you for writing a lovely review!

Stay Quirky !

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Wonderful

Wonderful clothes, with friendly and efficient communication, delivery and packaging. I've ordered knitwear and clothing multiple times and loved everything - Clem has a great eye for flattering styles which are that little bit different.

25 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hello Gyda

This is so lovely to read! Thank you for taking the time to write it. I'm so happy you like your orders, I hope you feel amazing in them .

Stay Comfy!

Clem 🍊

Beoordeeld met 5 van de 5 sterren

I have bought multiple items from Clem…

I have bought multiple items from Clem and absolutely love each and every one. The quality is second to none and I have found Clem lovely to deal with. Her clothes are different to what you find on the high street which I love and they're a bit quirky. Would highly recommend this company to buy from. Everything is wrapped in lovely tissue paper. I haven't needed to return anything as everything has been perfect. Thank you so much 😊

11 december 2025
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hey Fiona

I'm absolutely thrilled you hear you love all your items! thank you so much for writing a review, it's so lovely to see such amazing feedback. I hope you come back soon.

Stay different!!

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Excellent company, would definitely recommend

I've bought a few things from this company now, all great quality and arrived beautifully packaged and in good time 😊

25 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hey Liv

Thank you ! I'm so glad you found me .

Stay excellent!

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Great unusual clothes for the strong…

Great unusual clothes for the strong minded woman who dresses for herself. Clem runs the business herself so it’s not going to be a next day delivery if that’s what you’re looking for but once items ship they are delivered within 48 hours. Mine have always arrived beautifully wrapped in tissue with a note. 100% recommend this company.

15 december 2025
Review zonder uitnodiging
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Antwoord van SoSatsuma

YESSS Claire !

Unusual clothes for the strong minded women is the best description ! Thank you so much for taking the time to leave a review .. very much appreciated

Stay strong and unusual !

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Clem is lovely and so helpful

Clem is lovely and so helpful. I have bought a number and f items from her and all have been amazing

1 december 2025
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hey

Thank you so much for taking the time to write a review, I really appreciate it,

Stay comfy !

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Finding my clothing ‘home’

Where to start! Clem (the driving force one behind SoSatsuma) is the kindest, humblest person who has shared her quirkiness with us. She really cares. She also gives us confidence to wear fashion for ourselves rather than fit a norm and that is so liberating! Thank you Clem for curating such a special brand and for helping us to recreate ourselves through that. In other news, Clem goes over and above to make sure we are happy with our purchases and experience. Sosatsuma is a true small business working hard and has created a community alongside that we all enjoy being a part of.

24 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

OH LUCY !

What a review, Thank you! THANK YOU! I feel like you've been on such journey with me, Thank you for all your support, your orders, input, help. .. just for being here all this time.

Stay awesome!

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Clem's clothes are amazing

Clem's clothes are amazing.
Clem is a talented knitter and has a fantastic eye for it unique items of clothing. I love the drive to use local and be eco friendly. I have purchased many items and am always on the look out to get my next one. Any questions she is happy to answer . Please don't hesitate, make your purchase.

9 januari 2026
Review zonder uitnodiging
Logo SoSatsuma

Antwoord van SoSatsuma

Hi Helen

Thank you for taking the time to write this ! it's such a lovely recommendation, I'm always striving to improve and I'm so glad it shows.

Thank you so much for your orders.

Stay unique !

Clem 🍊

Beoordeeld met 5 van de 5 sterren

I have shopped with SoSatuma since I…

I have shopped with SoSatuma since I first became aware of Clem and her brand. She was a real trailblazer in providing clothes that I wanted to wear - comfy but stylish. I have loads of her clothes and they always get compliments and I love that they are so comfy that even looking smart is like being in PJs! Her stuff is really unique too so you’ll never bump anyone wearing the same outfit!

25 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hellooo

Oh wow! this is such a nice review! everything I've ever hoped to achieve for ladies and their chosen clothes. Smart clothes that feel like pyjamas are absolutely the dream ! I'm so pleased you good in them, you deserve to.

Stay Unique!

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Clem is fab and clothes wow!

Clem is fab, clothes are beautifully curated and I love everything I have bought!

25 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hey

I'm so so pleased to read this! thank you so much

Stay comfy!

Clem 🍊

Beoordeeld met 5 van de 5 sterren

Lovely designs that suit me

Lovely designs that suit me. Fabulous customer service. Clem is a joy!

25 januari 2026
Review zonder uitnodiging
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Antwoord van SoSatsuma

Hey Laura !

Thank you so much . Really appreciate your feedback, YOU are a joy!

Stay Fabulous !

Clem 🍊

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