Sosoftbeds Reviews 

Our second ottoman bed from Sosoft (first was for our daughters room) and the quality is second to none. Strong reinforced bottom storage base, well made, well finished. Very competitively priced. Bigger bed companies are not a patch on the quality that this company offers!
We orders the 3000 pocket spring mattress too with cool tech top, so comfortable.
Great communication, if we left a message Adam got straight back to us and the delivery guys were great too, product arrived well packaged.
Really happy customer. Thankyou Sosoft!!!

The bed was great just what I ordered.the delivery was all over the shop first given to a wrong company that didn't deliver to me but sorted in the end .the strange I was told to pay first by cash on delivery then some other means very confusing and very blunt messages sent by thier logistics company about bank transfers and other forms of payment i never done then they wanted proof of payment on delivery which due to strange behavior i wasn't prepared to pay until i had seen the bed.and after all that they exepted card payment on thier payment form. But bed is here as described

The bed is of good quality, apart from the fact that the bolts built into base to hold the headboard were fitted in the wrong place, and was exactly as expected. It was well packaged and the delivery team were excellent. It took just over two weeks to build and deliver. It would have got 5 stars apart from the build error.

Terrible experience, slow, awful communication and poor quality beds. I returned all three (two double and a king) and they charged me £379 for doing so. I’ve never seen a furniture company charge costs like this before for returns. Will never buy from them again and would suggest people reading this don’t either.

Happy with quality of bed but they do not respond to messages. Was given 3 different delivery dates with very little notice which meant we had to keep changing plans. We had paid to have the bed delivered to a first floor room but driver turned up on his own. Luckily my husband was here to help. Driver was very polite - even took his shoes off before going upstairs. Paying cash was a pain.

So far so good. Good communication excellent quality bed. Would recommend

Great! No issues and we're happy with the product and the assembly service was also really good.

Great communication, smooth delivery and wonderful quality bed

The bed was not of great build quality which was disapointing, had the otterman but not confident in opening closing, also the base is flimsy so selective on what i can put in. the bed stool also suffers the same weak base board issue.
this was a weak 3 could have been a 2 but the headboard was good and velvet was nice so it got a 3.

Great value beds.
Arrived in the 2weeks promised.
One gas piston was missing on arrival but it was sent in the post same day, 1st class.

Brilliant experience. Ordering was easy even a small change a couple of days later was no problem,the fab delivery guy's were on time and friendly. The quality of the bed base just perfect for my requirements. Very Happy.

The delivery guy was helpful and he went the extra mile.

Not great communicators but bed arrived in stated delivery window and it absolutely as ordered. The lifting mechanism is a bit stiff but works and there is great storage for a lot of stuff.

I bought the deepest ottoman. Great workmanship and efficient and personable customer service. Would highly recommend.

Every part of the chain from order to delivery into the serotonin was faultless and stress free. On top of that it is a great quality bed. Thank you

Excellent product range and price. Really like the fact that you can create the perfect bed with a wide choice of options available. Communication around delivery could have been better and had to chase up delivery and even then received misleading information otherwise would have been 5*. But hey, all came good in the end and the bed is great

Item not received and not refunded my money

I find it strange they never reply to whatsapp or emails. I've ordered my bed at the end of Jan and now it's nearly the end of March. Not sure if my bed will ever come. It would be nice to get an update at least, even if its running late. Is this company even a legit business or have I just wasted 2 months waiting for a bed?

Update: my bed is coming now on Friday 😊😊😊😊

Just wanted to leave a review, as i read a lot of them, prior to ordering - and i can honestly say - SO SOFT BEDS have been amazing and i cannot fault them! I highly recommend.
I ordered a 60inch wing back headboard, chester design and an end opening king size ottoman bed, with a matching ottoman. The bed arrived yesterday, which was 12 days from date of order and it’s amazing. Great quality, beautiful and just what we wanted! Packaged well, everything there and the deliver guys from ACME Couriers were incredible - nothing was too much trouble and they took everything up to the bedroom we wanted. We paid cash on delivery. Thank you so much SO SOFT BEDS, you have restored my faith in humanity! Quick turnaround, good communication and a faultless delivery team. Thank you so much, Zoe