Good choice of cover with easy to understand information about the insurance cover on offer....Lots of travel insurers say they cover sport... but read the small print....and most exclude playing in c... Toon meer
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Lees wat reviewers zeggen
Having had golf insurance with SportsCover Direct for the last 12 months I believe they tick the boxes with regards to value for money. An issue with dealing with my payment was dealt with quickly and... Toon meer
Bedrijf heeft geantwoord
Quick, easy and good value Really straightforward process from start to finish. I took out rifle insurance with SportsCover and the whole thing was quick and easy to complete online. The price... Toon meer
Bedrijf heeft geantwoord
The online application process is very straightforward and the policy easy to understand. The medical declaration bit was clear and simple. Good value for a quality product. I had to telephone for a f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
SportsCover Direct, firmly established in the sports sector, provides comprehensive cover for amateur sports and leisure activities. Born from a need for specialist activity cover, products now include sports travel insurance, specialist golf and shooting insurance as well as sports insurance for teams and individuals.
Contactgegevens
Dovetail House, Wycombe Road,, HP14 3RQ, Stokenchurch, Verenigd Koninkrijk
- 01494 484800
- contact@sportscover.co.uk
- www.sportscoverdirect.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Easy on line service
Easy on line service, quick simple forms. I actually bought higher cover than I needed, as it was so straight forward & reasonable.

Antwoord van SportsCover Direct
Great insurance for hiking trips
It is easy and straightforward to get the necessary insurance for your trip. I have been using SportsCover Direct for several years now and can recommend it.

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Had to phone helpline felt not really…
Had to phone helpline felt not really listening

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Easy to deal with very competitive…
Easy to deal with very competitive pricing

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Slight increase on last year’s premiums…
Slight increase on last year’s premiums but happy to pay the extra if the service and cover are good.
Very good and clear renewal emails.

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Last minute adventure sport, Straightforward and quick to set up
Straightforward and quick to set up. This was a last minute Paraglide, so getting insurance quick was essential for me.

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V simple to add top up insurance for…
BV simple to add top up insurance for our via ferrata adventures in Italy

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3 years in easy to do and answer any…
3 years in easy to do and answer any questions over the phone or email.

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Provides exactly what I need without…
Provides exactly what I need without fuss

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Easy to use site
Easy to use site, sped through the questions, unlike other travel insurance sites.

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Very thorough but a bit too long and…
Very thorough but a bit too long and detailed for a straightforward renewal of the previous year’s policy

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Can’t give an honest opinion because I…
Can’t give an honest opinion because I only joined online a couple of days ago. I will say it was easy enough to do it online.

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Professional and efficient
This was a recommendation from a fellow golfer. The service and communication I received from the provider was professional and efficient.

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Good cover for golf
Good cover for golf, very helpfully with hole-in-one claim .

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Great value and easy to renew annually.

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SCD has no customer focus.
You sent me reminders by SMS and email that my policy would auto renew. And that i could check the quote etc and make changes onlinr. But you do not provide any online means to check which payment card is registered via your website. ...e.g. card X1234 is registered. No help at all. I had to call your helpline and the agent pushed me to accept a new quotation which he emailed me and I could then set up a new card payment on line. He didn't offer for me to set up the card payment over the phone. All very cumbersome for the customer with no focus on the customer experience. The agent was reluctant to pass on my feedback. I was left feeling that my custom didn't matter.
The reply posted by SCD completely ignored the key issue that I raised regarding the lack of ability to confirm payment method and change it. Clearly a whitewash response.
I received a revised response from SCD 2 weeks after my review. This time they actually read my original review and their response included "We fully acknowledge your key point regarding the inability to view or manage the payment card registered against your policy online. We understand how important it is for customers to be able to confirm which card is set up for automatic renewal and to update those details easily without having to contact us."
If they change their website then I may improve my rating in addition to that in this review.
Standard cut and paste responses are never acceptable.

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