SportsCover Direct Reviews 

1.455
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Good choice of cover with easy to understand information about the insurance cover on offer....Lots of travel insurers say they cover sport... but read the small print....and most exclude playing in c... Toon meer

Beoordeeld met 5 van de 5 sterren

Having had golf insurance with SportsCover Direct for the last 12 months I believe they tick the boxes with regards to value for money. An issue with dealing with my payment was dealt with quickly and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quick, easy and good value Really straightforward process from start to finish. I took out rifle insurance with SportsCover and the whole thing was quick and easy to complete online. The price... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The online application process is very straightforward and the policy easy to understand. The medical declaration bit was clear and simple. Good value for a quality product. I had to telephone for a f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar

Geschreven door het bedrijf

SportsCover Direct, firmly established in the sports sector, provides comprehensive cover for amateur sports and leisure activities. Born from a need for specialist activity cover, products now include sports travel insurance, specialist golf and shooting insurance as well as sports insurance for teams and individuals.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(1.455)

779 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy on line service

Easy on line service, quick simple forms. I actually bought higher cover than I needed, as it was so straight forward & reasonable.

14 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

We're delighted to hear you found the process quick, straightforward and good value. We appreciate your support and are pleased you found the cover that suited your needs.

Beoordeeld met 5 van de 5 sterren

Great insurance for hiking trips

It is easy and straightforward to get the necessary insurance for your trip. I have been using SportsCover Direct for several years now and can recommend it.

15 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your kind review and for your continued support over the years. We're delighted to hear that you've found arranging your insurance quick and straightforward, and we appreciate your recommendation of SportsCover Direct.

Beoordeeld met 5 van de 5 sterren

Easy to renew

Easy to renew, acceptable premium.

14 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your review. We’re pleased to hear that you found the renewal process easy and the premium acceptable. We appreciate your feedback and your continued support.

Beoordeeld met 4 van de 5 sterren

Easy process to renew on line

11 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your review. We're pleased to hear that you found the online renewal process quick and easy. We appreciate your support and look forward to continuing to provide you with great service.

Beoordeeld met 1 van de 5 sterren

Changed t & c

14 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your feedback. We understand your concerns regarding the changes to our Terms & Conditions.

We always aim to communicate any changes as clearly as possible and regret if this update caused any frustration. Your feedback is important to us, and we will take it into consideration as we continue to review how we communicate future changes.

Please contact us on 01494 484800 if you have any further queries.

Beoordeeld met 3 van de 5 sterren

Had to phone helpline felt not really…

Had to phone helpline felt not really listening

10 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your feedback. We’re sorry to hear that you felt like you weren't listened to during your experience with us.

We will pass your feedback to the relevant department.

Beoordeeld met 5 van de 5 sterren

Slight increase on last year’s premiums…

Slight increase on last year’s premiums but happy to pay the extra if the service and cover are good.
Very good and clear renewal emails.

13 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your review. We appreciate your continued support and are pleased that you found our renewal communications clear and easy to follow. We're glad you feel the cover and service provide good value, and we look forward to supporting you again in the future.

Beoordeeld met 5 van de 5 sterren

Last minute adventure sport, Straightforward and quick to set up

Straightforward and quick to set up. This was a last minute Paraglide, so getting insurance quick was essential for me.

6 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your review. We're delighted to hear that the setup process was straightforward and that we could provide the cover you needed at short notice. We appreciate your support and wish you all the best with your paragliding adventures.

Beoordeeld met 5 van de 5 sterren

V simple to add top up insurance for…

BV simple to add top up insurance for our via ferrata adventures in Italy

12 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your review. We're delighted to hear that adding top-up insurance for your Via Ferrata adventure in Italy was quick and straightforward.

Beoordeeld met 5 van de 5 sterren

3 years in easy to do and answer any…

3 years in easy to do and answer any questions over the phone or email.

9 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your review and for being with us for the past three years. We're pleased to hear that arranging your cover has been straightforward and that our team has been able to assist with any questions by phone or email.

Beoordeeld met 5 van de 5 sterren

Easy to use site

Easy to use site, sped through the questions, unlike other travel insurance sites.

10 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your review. We're pleased to hear that you found our website easy to use and the quotation process quick and straightforward.

Beoordeeld met 3 van de 5 sterren

Very thorough but a bit too long and…

Very thorough but a bit too long and detailed for a straightforward renewal of the previous year’s policy

7 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your feedback. We appreciate your comments and understand that the renewal process felt more detailed than you expected. While we do need to confirm certain information to ensure your policy remains accurate, we'll take your feedback on board as we continue looking for ways to make the renewal process as straightforward as possible.

Beoordeeld met 3 van de 5 sterren

Can’t give an honest opinion because I…

Can’t give an honest opinion because I only joined online a couple of days ago. I will say it was easy enough to do it online.

7 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for taking the time to leave a review. We're glad to hear the online joining process was quick and easy. We appreciate your feedback and hope you'll continue to enjoy your experience with us!

Beoordeeld met 5 van de 5 sterren

Professional and efficient

This was a recommendation from a fellow golfer. The service and communication I received from the provider was professional and efficient.

2 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your review. We're delighted to hear that you were recommended to us by a fellow golfer and that you found our service and communication professional and efficient. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Good cover for golf

Good cover for golf, very helpfully with hole-in-one claim .

30 juni 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for your review. We're pleased to hear you found our golf cover suitable for your needs and that our team was able to help with your hole-in-one claim. We appreciate your feedback.

Beoordeeld met 3 van de 5 sterren

SCD has no customer focus.

You sent me reminders by SMS and email that my policy would auto renew. And that i could check the quote etc and make changes onlinr. But you do not provide any online means to check which payment card is registered via your website. ...e.g. card X1234 is registered. No help at all. I had to call your helpline and the agent pushed me to accept a new quotation which he emailed me and I could then set up a new card payment on line. He didn't offer for me to set up the card payment over the phone. All very cumbersome for the customer with no focus on the customer experience. The agent was reluctant to pass on my feedback. I was left feeling that my custom didn't matter.
The reply posted by SCD completely ignored the key issue that I raised regarding the lack of ability to confirm payment method and change it. Clearly a whitewash response.

I received a revised response from SCD 2 weeks after my review. This time they actually read my original review and their response included "We fully acknowledge your key point regarding the inability to view or manage the payment card registered against your policy online. We understand how important it is for customers to be able to confirm which card is set up for automatic renewal and to update those details easily without having to contact us.‌"
If they change their website then I may improve my rating in addition to that in this review.

Standard cut and paste responses are never acceptable.

1 juli 2026
Review zonder uitnodiging
Logo SportsCover Direct

Antwoord van SportsCover Direct

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience was frustrating and that our previous response did not address the main concern you raised.

We fully acknowledge your key point regarding the inability to view or manage the payment card registered against your policy online. We understand how important it is for customers to be able to confirm which card is set up for automatic renewal and to update those details easily without having to contact us.‌

We're also sorry that the process you experienced felt cumbersome and that you were not offered a simpler way to update your payment details during your call.‌

Your feedback highlights an area where our online service and customer journey could be improved, and we appreciate you bringing this to our attention. We apologise that our initial response failed to address this specific issue and left you feeling that your concerns had been overlooked.‌

Thank you again for taking the time to share your experience. Feedback such as yours helps us identify opportunities to improve both our systems and the service we provide to our customers.

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