Stratco Reviews 

Had a delivery today by Richard delivering my new roof. He went above and beyond and new his stuff. He had a tight spot and a big load. Deserves a payrise Thx Richard

Purchased one of their small garden sheds. It's absolutely fantastic. Instructions we're clear and it was very easy to build. It was a tad more expensive than the alternatives but I had seen many bad reviews about them.

All the parts, bolts and screws seemed to be of good quality.

Acknowledged as soon as walked in the store unlike your empty Whyalla shop. Served by Priscilla who is just like her predecessor Vanessa, Genuine, helpful & has got the knowledge and the big smile is just so real.
Great work 11/10.

Service was awesome. But not happy with the quality of the product.

Purchased a garden shed online and very pleased on the information provided to the quick delivery. Plenty of updates on delivery time and very pleasant delivery driver.

I am very happy with our purchase, great quality. I put it together over a few days and it is very solid. The driver was very helpful and friendly too.

I would never go back to stratco again. We put a order in for a patio with the size I wanted only to be given a order that was not what I asked for. When I questioned this the store manager told me that it only came in that size. That was not what I ordered. I was not told this when I purchased it. I was not able to cancel the order.
The store manager from Capalabar was so rude. I tried to explain that it wasn't what we ordered. I was told that I was given a $300 voucher and I should be grateful. The voucher was because there was a 20% sale on the Saturday and I purchased it on the Friday so I rang the store to see if I could get the discount. I was told the discount didn't apply to the package I purchased. I beg to differ. The Omomoe store were the delivery was to be picked up gave the delivery service that I paid for the measurements that I didn't order so it wouldn't fit in his truck. I had to call the state manager to have the size cut down. I had to pay for 2 delivery services. If you ask for something to be a certain size. You don't expect it to come in a different size. I have always written a good review on services that I have used. Not this one. You have to be clear to let customers know exactly what they are receiving. If I purchased a dress in size 12 and I received a dress size 16 I am sure that I would send it back. The same should apply here.

The staff were busy but trying to serve a busy shop. Bunbury. Assembly was a bit more trickier than I thought. Delivery -super fast - I did have a few problems and whilst the phone staff tried to be helpful they just were not experienced enough and no one was available to help her. I like the product and it will serve my needs well.

Great website, easy to follow, communication regarding delivery has been excellent, I have been kept well informed. Products always high quality

Hazal
Looked after me very well with a good decent Quote and Options

Pool Pump Shed.

I purchased this shed online and it was very easy to do. Very prompt delivery (1 week)

Serviced by Claudia- Absolute perfect service and provided everything and above that I requested.
5Star

Was served by Doug from Malaga store. Exceptional and very knowledgeable character who really made a daunting experience that much easier

Would just like to say thankyou to Doug from the Malaga branch,
He is always very helpful and he has high knowledge of the industry I work in.

Walked into Kunda Park (Sunshine Coast) Stratco this afternoon - 2 staff at front desk and three staff members sitting in front of computers. Not one staff member acknowledged me walking into the showroom - or asked if I would like any assistance. I found what I was looking for and was in the showroom for about 15 minutes. Still no customer service.
I walked out and not one person still acknowledged me - felt like I was invisible.
A smile and greeting and good customer service is your job - I will buy somewhere else.

Steve the delivery driver was extremely professional and technically brilliant in operating his truck. He delivered our large goods with precision and care.

Thanks to Luxe Patios who were referred by Stratco installed a beautiful pergola looks awesome!!

I recently purchased a small garden shed from Stratco Richmond in South Australia . To put things in perspective this shed cost me nearly $5k once you include installation costs . Firstly, they only delivered half the materials, and the installer had to come a second time . Then the installer installed the shed but didn’t include any elbows on the downpipes . He also didn’t seal the shed so water kept going in . Stratco advised the elbows weren’t part of the shed kit, and when I rang to say it needs this to redirect water away from shed ,I was made to feel like I am ridiculous for suggesting it . What would a woman know right ? I went to the store I purchased it from ,and advised that since it has rained all the water comes into the shed . I even showed them a picture . They didn’t seem to care, and said maybe the elbow needs to be installed . I asked if they have them , they didn’t have them . I asked if another of their store locations had them . They confirmed, yes ,they did . I said that store is too far away for me . They never offered to get one sent to their store 🤦‍♀️ Two months after the installation of the shed someone arrived at my house to deliver a part for the shed . What the ? The guy who organised the shed for me (Patrick) was good ,but everyone else provided very inadequate service. They provide the bare minimum ,and really don’t care to provide any after sales service when things aren’t right . Very poor . I don’t recommend them . Bunnings were a lot more helpful . Olympic industries did a great job with my brothers new shed . Installed it properly ,and sealed it .

Have had an awesome experience from purchasing our shed to the delivery of the shed. Steve was amazing at delivery and super helpful.