The Sun Bingo Reviews 

864
TrustScore 2 uit 5

2,1

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Beoordeeld met 1 van de 5 sterren

Why do a lot of players seem to have it in for host Joey ? what as he done ? there must be a reason ? he never speaks or says hi to me either because we can see he has a select few that he hangs out... Toon meer

Beoordeeld met 1 van de 5 sterren

Same ‘players’ winning usually ones that butter up the hosts… bananapants/cucumberpants (Stacy W) host changes her name then she wins EVERYDAY multiple times. 4 times today in session alone. Does that... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love sun bingo and the banter is amazing and those that slag off cucumberpants aka Stacey needs to get a life as she is amazing player and person love sun bingo would be lost without hosts and players... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Playing for over 25 years never won more than £100 have never won in a link game, so sorry don't tell me its random, also far too clickey and majority of host are rude and obnoxious. Amazes me how sam... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bingozaal

Geschreven door het bedrijf

The Sun Bingo is home to an exclusive and exciting range of bingo rooms and online games. Join now to enjoy its welcome offer and play the spin-go wheel daily for free. Are you gonna bingo?


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

864 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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2,1

Alle reviews

(864)

84 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Why do a lot of players seem to have it…

Why do a lot of players seem to have it in for host Joey ? what as he done ? there must be a reason ? he never speaks or says hi to me either because we can see he has a select few that he hangs out with most but i dont let it bother me but he seems a decent enough guy from what bits i see when i do go on, he must wonder what has he done for people to hate him so much that they feel the need to come on Trust Pilot calling him behind an hidden name, like i said he never speaks to me either but i feel so sad for him and it must get him down, keep your chin up Joey don't let them get you down.

13 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

3 bonuses all paid me back to the…

3 bonuses all paid me back to the amount I started with scam stay away

12 augustus 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Hi there, thanks for sharing your experience. It's not a scam, just how wagering outcomes can work sometimes.

If you’d like us to check the exact bonus rounds on your account, our support team can walk you through everything step‑by‑step - support@sunbingo.co.uk

Beoordeeld met 1 van de 5 sterren

where do i start here cant give _stars…

where do i start here cant give _stars first of all i thought this was a gambling site for over 18s how wrong was i first you have host joey who does nothing that makes sexual innuendos with players (if this was my company he would be told to collect his p45 at the next break) then you have lexi and skyla (iam thy only person that owns a dog) that go around asking player do you want your name changed to pants something where are the supposed supervisors that are monitoring this adult site ????

1 augustus 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Hi there, thanks for taking the time to share your feedback. We want everyone to feel welcome and respected, so we take comments like this seriously.

Our hosts are expected to keep things light‑hearted and friendly, but never inappropriate. If anything said in chat felt out of line, we’d really appreciate the chance to review it properly. Please reach out to our support team with the room, time, and any details you remember so we can look into it - support@sunbingo.co.uk

Beoordeeld met 5 van de 5 sterren

Amazing place to have a cheeky gamble

Amazing place to have a cheeky gamble, i enjoy my time here fair win ratio and lovely staff keep it up!!

28 juli 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Hi there, thanks so much for the lovely feedback, we’re really happy to hear you’re enjoying your time with us!

Beoordeeld met 1 van de 5 sterren

The question on everyone's mind!

When are the remaining hosts going to be chucked to the gutter? They ain't needed! The site runs itself, Cs are there for any problems which is where a host sends people. They are not needed, just floating around like poo in a toilet bowl, and talking poo to boot. Hurry up and give these fools their p45s. As I say the site runs itself, buy tickets and try and win money, the clowns ain't needed.

25 juli 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you for taking the time to share your feedback. We’re sorry to hear you feel this way. Our hosts are there to help create a friendly, engaging community experience for players, while our Customer Support team handles any account‑specific queries.

If you’ve had a particular issue or concern, please get in touch with our Support team so we can look into your account and resolve this as quickly as possible.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Beoordeeld met 5 van de 5 sterren

A little reply to the "Hoof"

A little reply to the "Hoof" , Temu's version of the David Hasslehoff

Wow!! What a very sad and lonely life you must lead !! Laughing at people losing their jobs , in this day whatever happened to "be kind" , these host have spent quite abot of their life making sure us players/roomies are looked after , spoken to and have banter . Now I dont know about you but I enjoyed getting to know them over the years ?? If you dont have anything nice to say please dont say or get out of that nasty cage of yours and get a new hobby ya great big twonk !!

And as for people saying same winners comment all the time , yeh I can sort of agree with you but its a gambling site we all play to win so good on them who are on lucky streaks atm ,it wont last believe me so if you cant get that in your heads them maybe gambling isn't for you!!

Lastly , thank you sun/fab bingo , I have met some great people playing this site..we are not gunna get along with every body but thats life , deal with it !!

17 juli 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you so much for sharing your thoughts. We really appreciate you taking the time to recognise the work our hosts have done over the years to help create a friendly and welcoming community for players.

Beoordeeld met 5 van de 5 sterren

wow!

wow, where to start.. other than these reviews are absolutely disgusting regarding the hosts and players!

it seems to be the person writing these reviews has little to offer into life other than to belittle others and brag about people losing their jobs and livelihoods, saying that they belong in the gutters? wow seriously!

Sun bingo is a brilliant site and even thou it won't be the same without certain hosts, i still enjoy playing the games and slots.

please, if you have nothing nice to say about anyone, then maybe you should sit on your hands and type nothing, and crawl back under your rock where you belong!

Let's hope certain players keeping winning more!!!
and good luck to them, as we all pay to play to win... also hope that all the hosts no longer with us, take care and look after themselves, you will be missed by alot of people.

13 juli 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you for taking the time to share your feedback. We appreciate your kind words about the hosts and the community. Our team has always aimed to create a friendly and welcoming environment for players, and it’s lovely to hear that this has made a positive impact on your experience.

Beoordeeld met 5 van de 5 sterren

Love sun bingo and the banter is…

Love sun bingo and the banter is amazing and those that slag off cucumberpants aka Stacey needs to get a life as she is amazing player and person love sun bingo would be lost without hosts and players specially the chatter boo cucumber twit fran chelby pj and could go on and on. So thankyou all

16 juli 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you so much for your lovely feedback. We’re really glad to hear you enjoy the banter and the community spirit on Sun Bingo. Our hosts and players have always helped make the rooms a fun and welcoming place, and it’s great to know this has been such a positive part of your experience.

Beoordeeld met 5 van de 5 sterren

Reviews are getting too personal!

Gloating about staff losing their jobs?! Has this been confirmed?! You know they have life’s outside of Bingo. What cruel person gloats about someone potentially losing their job. Keep hiding being a fake name though, because you clearly don’t have the balls to be open about it. Reviews slating hosts and players, naming people, no need of it! Sun is a community and there’s loads of really decent people on there.

14 juli 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you for sharing your feedback. We appreciate you highlighting the importance of keeping reviews respectful. Our community has always been built on friendliness and support, and we want everyone to feel comfortable when sharing their experiences.

Beoordeeld met 3 van de 5 sterren

The start of the downfall of sun and…

The start of the downfall of sun and fab bingo
hosts are made redundant, only chat open at certain times
steven ( meant to be a supervisor) trying to push the rewards and promotions and ignoring the questions about the hosts. He did answer once and say due to customer demand lol
what are all the joey groupies going to do now that their " cheating on his wife hero " is one of the sacked ones
prize money on bingo is rubbish, not worth winning
and slots have definitely been changed for the payouts
put a 3 star so more people would notice

13 juli 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you for taking the time to share your feedback. We’re sorry to hear you feel this way.

If you have any concerns about your account, gameplay, promotions, or chat availability, our Support team can look into everything directly and provide clear information.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Beoordeeld met 1 van de 5 sterren

Stay away!!!

Over 200 spins...for days on end...rarely a single bonus...corrupt thieves...see ya!

7 juli 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you for sharing your feedback. We’re sorry to hear you’ve had a disappointing experience with your gameplay. We understand how frustrating it can feel when you’re not getting the results you expect.

We’d really like to look into your account directly so we can check your recent gameplay and deposits, and help resolve this as quickly as possible. Please get in touch with our Support team so we can investigate everything for you.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Beoordeeld met 1 van de 5 sterren

Same ‘players’ winning usually ones…

Same ‘players’ winning usually ones that butter up the hosts… bananapants/cucumberpants (Stacy W) host changes her name then she wins EVERYDAY multiple times. 4 times today in session alone. Does that sound normal for a 1hour session. Of course there are other players some u never see speak that win game after game. Whilst other winners say they haven’t won in weeks or months. Doesn’t sound normal to me. Since the take over the money has went down dramatically and it’s became more noticable the faves. Odd stay clear.

5 juli 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you for sharing your feedback. We’re sorry to hear you feel this way. We understand that seeing the same names win can be frustrating, but all games and outcomes are generated randomly and fairly for every player.

If you have any concerns about your account, gameplay, or recent sessions, our Support team can look into everything directly and provide clear information.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Beoordeeld met 1 van de 5 sterren

Surprised at the high rating of this site

Was surprised to see this company rated so highly But after careful reconsideration I feel a site and it's customer service section that treat customers so badly should be happy to get the 1 star

1 juli 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you for taking the time to leave your feedback. We’re sorry to hear you feel this way about your experience with our site and Customer Support. We always aim to provide clear, helpful assistance to every player, and we’d really like the chance to look into your concerns directly.

Please get in touch with our Support team so we can check your account and help resolve any issues as quickly as possible.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Beoordeeld met 1 van de 5 sterren

Avoid

Send verification and after 3 days was told I needed to send with me holding them. Don’t waste your time on these muppets

28 juni 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

hank you for sharing your feedback. We’re sorry to hear you’ve had a frustrating experience with the verification process. Sometimes additional documentation is required to complete account checks, and we understand this can be inconvenient.

Please get in touch with our Support team so we can review your account directly and help resolve this as quickly as possible.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Beoordeeld met 1 van de 5 sterren

Well all I can say worse site going…

Well all I can say worse site going please peeps don't waste your money 40 pound on not one win not getting another penny from scam

24 juni 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you for sharing your feedback. We’re sorry to hear you’ve had a disappointing experience. We understand how frustrating it can feel when you’re not getting the results you expect.

We’d really like to look into your account directly so we can check your recent gameplay and deposits, and help resolve this as quickly as possible. Please get in touch with our Support team so we can investigate everything for you.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Beoordeeld met 1 van de 5 sterren

Bingo is defo fixed on this site same…

Bingo is defo fixed on this site same winners with stupid names numbers are always next door to whst your waiting for it’s like they don’t wnst real people to win, I bet if you asked for them to prove they were real players they couldn’t it’s a joke, people are winning full houses and your still 8 numbers away it’s not possible biggest con ive ever seen

20 juni 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you for sharing your feedback. We’re sorry to hear you feel this way about your recent bingo sessions. We understand it can be frustrating when the numbers don’t fall how you expect or when you see familiar names winning.

All bingo results are generated randomly and fairly, and every player has the same chance of winning each game. If you have any concerns about your account or recent gameplay, our Support team can look into everything directly for you.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Beoordeeld met 1 van de 5 sterren

Disgusting company I play mystic Meg…

Disgusting company I play mystic Meg slots i have for many years.the site has had a makeover and since this it's robbing people.
On the bonus round you can sometimes get winnings multiplied x2.this happened to me 4 times and never got x2.contacted sun 3 times last week with screenshot and no help.happend again this week spoke to advisor on phone who was more interested in why I had duplicate email which to my knowledge was sorted years ago.
I will not be spending another penny even tho been a player for 15yrs.better sites out there

16 juni 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

We understand how frustrating it is when a game doesn’t behave the way you expect, and we appreciate you sending screenshots and reaching out to our team. Mystic Meg’s bonus features can vary from round to round, but you should always feel confident that everything is working as intended.

We’d really like to review the details you’ve mentioned, including the multiplier issue and your previous support interactions, to make sure nothing has been missed. If you’re open to it, please contact our support team again so we can investigate this properly and provide a clear explanation - support@sunbingo.co.uk

Beoordeeld met 1 van de 5 sterren

Playing for over 25 years never won…

Playing for over 25 years never won more than £100 have never won in a link game, so sorry don't tell me its random, also far too clickey and majority of host are rude and obnoxious. Amazes me how same winners daily, surely no one's luck in every day, needs reporting

15 juni 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you for taking your time to share your experience.
All of our games, including link games, operate on random outcomes, but we never want any player to feel overlooked or uncomfortable with how things are running. Your feedback about chat atmosphere and host interactions is also important, and we’re sorry if any conversations have felt rude or unwelcoming — that’s not the experience we want anyone to have.

We’d really like the chance to look into your concerns properly. If you’re open to it, please reach out to our support team with any specific details so we can review your recent sessions and pass your comments on to the relevant teams - support@sunbingo.co.uk

Beoordeeld met 2 van de 5 sterren

Why make it so hard to resolve simple issues

On 2.6 informed sunbingo account balance of 240 on closed account. Sent new ID and details of account to send balance to. 4th June after 6 emails got ID accepted. 6th June told ID was blurry and rejected. A few more emails and days waiting got email from stefan and payment team confirming ID acceptable and bacs payment sent Inc confirmation codes.... 11th June email rejecting ID and asking me to log in, the account is closed they told me this I original email and its included in all email threads.
Confused staff, confusing information given. Rude staff on phone with no option to speak to any other department or level of support staff. Spoke to bank to see if there is any pending bacs payment, none they can see. All information suggests that the payment should be showing to bank staff.
They make it hard as possible to withdraw, I am logging all the communication even tho sunbingo start new threads to confuse situation and informed them that I will be escalating to financial ombudsman and and Gambling Commission if the issue isn't resolved correctly. They stated balance, they accepted ID, now they acting like they paying from own pocket. Maybe support team as given incentives not to resolve these types of issues.
JUST AN UPDATE TO COMPLETE THE NARRATIVE.
After sending my ID to several different staff, all of which passed to next department, I kept being told ID failed verification. I asked for exact details of why it kept failing, what details were unreadable (as a driving licence has some very small print) and if I could arrange a video call so they could see my face and in a continuous shot, see the ID.
This prompted a senior customer manager to advise that the bacs payment would reach my account within the 10 days, honouring the previous email and I no longer needed to provide photo ID unless I wished to continue using the service. No after all this headache!!
I did receive the money and after sending 6 more photos of me holding my ID at arms length, from a variety of phone cameras, digital cameras and lap top... I am still unable to provide an acceptable photo so guess I'll never use sun bingo again. Ashame as Sun Bingo/ Vegas has so of the best slots and generally pay out promptly.

2 juni 2026
Review zonder uitnodiging
Logo The Sun Bingo

Antwoord van The Sun Bingo

Thank you for taking the time to share such a detailed account of your experience. We’re genuinely sorry to hear how stressful and frustrating this process has been for you — especially with the repeated ID checks and mixed messages from different team members. That’s not the smooth or supportive journey we want any player to have.
Regarding ID verification, we appreciate you going above and beyond to provide multiple versions. We’re sorry this created so much inconvenience, and we understand why it’s impacted your decision about continuing to use the service.
Your feedback about communication, clarity, and consistency is really important, and we’ll make sure it’s passed on to the relevant teams so we can improve how these situations are handled.

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