Symphony Group Reviews 

2.287
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Chris took the time to listen to our concerns, came prepared for the work that needed to be done and carried out the work in a professional manner. After completing the work Chris cleaned the area th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Yesterday we were visited for remedial works by John Baker. What a star! I cannot speak highly enough of this man's professionalism and skill. He was given the right information, he arrived wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from the Symphony joiner- Michael Turner. He arrived promptly and completed a quick, professional repair to the back panel of our kitchen counter. The work was neat and efficient, an... Toon meer

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Beoordeeld met 5 van de 5 sterren

Michael (Turner) came and sorted various reported issues for me and I couldn't be happier. A lovely, talkative man who evidently takes pride in his work and wants perfection as much as the person he... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Keukenwinkel

Informatie afkomstig van verschillende externe bronnen

Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

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2 sterren
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4,8

Alle reviews

(2.287)

368 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I only give 5* because of a great…

I only give 5* because of a great technician working for symphony group - Michael Sutton. He was fixing what kitchen installers messed up and then another technician made it even worse trying to fix it. I could end up with a cabinet falling of the wall because it was literally hanging on tiny screws in the gap between plasterboard and the solid wall. The quality of the cabinets is very poor, installation by a fitter even poorer. Only Michael showed professional work and skill. He knew exactly how to fix the problem without damaging adjacent cabinets (which happened before with the other technician). Symphony, you deserve 1star for the quality, prices and the services. Micheal Sutton saved your rating. 5 star is for that man!

19 februari 2026
Review zonder uitnodiging
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Antwoord van Symphony Group

Hi Joanna
Thank you for your 5 star review, we're delighted to hear Michael has done a professional job. We'll pass on your compliments to him. We've passed on your comments to the team internally.

Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

Great work today

Great work today, thank you. Cleared up any mess as well.

12 maart 2026
Review zonder uitnodiging
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Antwoord van Symphony Group

Hi Denise,
Thank you for your 5 star review, we're delighted to hear that we have done a great job, please would you email your information to reviews@symphony-group.co.uk and we'll pass on your compliments to the technician.

The name of your house builder, plot number and postcode.

Kind regards
Russell

Beoordeeld met 5 van de 5 sterren

Michael Sutton arrived on time and…

Michael Sutton arrived on time and carried the work out as planned.
Explained the works carried out and tidied up afterwards.
Good efficient and friendly service.

12 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Good afternoon,
Thank you for your 5 star review, we're delighted to hear that Michael has done an excellent job. Please would you email reviews@symphony-group.co.uk your plot number, housebuilder and postcode, we'll be happy to pass on your compliments to him.
kind regards
Russell

Beoordeeld met 5 van de 5 sterren

Easiest Kitchen to work with by far

Ordering some new cabinets for my existing Symphony kitchen had me a bit nervous at first, as I was designing, measuring, and fitting everything myself. I did not have worry. Their process for choosing cabinets, colours, fixtures, and fittings is as straightforward as it gets.

Once I’d made my selections, I called to place the order and was looked after by Michelle Spink, who handled both the call and the follow‑up emails. She checked everything for me, matching colours, handles, and even pointing out a few additional items I hadn’t considered.

Michelle was always on hand to answer questions, going above and beyond throughout the whole process.

Delivery was exactly when promised, on time and brought right into the kitchen ready for me to fit. I won’t mention the moment I thought a door wasn’t straight… only to realise I hadn’t turned the right screw before emailing Michelle about it. Definitely not mentioning that bit.

From start to finish, the whole experience was flawless. It was a breath of fresh air ordering from this company, and I’m already planning the next stage of my kitchen.

An outstanding company to work with , and Michelle, if you see this, thank you. You made the whole thing so much easier.

23 februari 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Steve,
Thank you very much for your 5 star review, it's lovely to hear that Michelle has done brilliant job for you. Please would you email reviews@symphony-group.co.uk your plot number, housebuilder and postcode, we'll be delighted to pass on your compliments to her.
Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

Excellent experience with Symphony and…

Excellent experience with Symphony and Morley in particular.

Attention to detail, care in his work and all round professionalism made our experience exceptional!

11 maart 2026
Review zonder uitnodiging
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Antwoord van Symphony Group

hi Richard,
Thank you for your 5 star review, we're delighted to hear that Morley has done a professional job. We'll pass on your compliments to him.

Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

Morley was a great guy

Morley was a great guy, friendly friendly and did a brilliant job in replacing a corner panel in my kitchen. Highly recommend!

11 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Laura,
Thank you for your 5 star review, we're delighted to hear Morley has done a brilliant job. We'll pass on your compliments to him.

Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

A great kitchen company

A great kitchen company! Fantastic service from beginning to end. A very high quality spec and fitted so quickly and swiftly. Made the whole experience seamless. Thank you!

20 februari 2026
Review zonder uitnodiging
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Antwoord van Symphony Group

hi Sophia,
Thank you very for your 5 star review, please would you email reviews@symphony-group.co.uk with your plot number, housebuilder and postcode and we'll pass on your compliments to the correct technician.

Kind regards
Russell

Beoordeeld met 5 van de 5 sterren

Morley came out today to do some…

Morley came out today to do some snagging work in my new build and he was great. Very friendly and professional and did a fantastic job!! Would definitely recommend.

10 maart 2026
Review zonder uitnodiging
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Antwoord van Symphony Group

Hi Miss Riches,
Thank you very much for the 5 star review, we're delighted to hear Morley has done an excellent job. We'll pass on your compliments to him,
Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

Excellent Service

The service that Kurt provided when he came to put right some bits on my kitchen was second to none. He was friendly and helpful, addressing each issue I had so professionally.
Thank you for everything you done - 100% recommend

4 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Good afternoon,
Thank you very much for the 5 star review, we're delighted to hear that we have done a professional job. Please would you email your details plot number, housebuilder and post code to reviews@symphony-group.co.uk and we'll pass on your compliments to Kurt.
Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

I had the pleasure of Brett from

I had the pleasure of Brett from
New Zealand today installing some kitchen doors. Was very professional and friendly. Left the area he was working in as clean as he found it. Outstanding service, thank you Brett.

9 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Good morning,
Thank you very much for your 5 star review, we're delighted to hear that Brett was so professional, we'll be very happy to pass on your compliments to him.
Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

Mike Sacre was very helpful rectifying…

Mike Sacre was very helpful rectifying our issues quickly. Very friendly and efficient
Must be an asset to your team

9 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Shane,
Thank you very much for your 5 star review, its great to hear Mike has done an efficient job, we'll pass on your compliments to him with pleasure.
Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

Good service

The fitter, Mick Sacre, was very polite and professional and did a great job. The company have on 2 occasions been out to address issues with faulty doors, without any problem or complaint, which hasn't been the case with some companies we've dealt with recently.
Good service.

12 februari 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

hi Phil, Thank you for your 5 star review, it's great to hear that Mick has done a professional job, we'll be delighted to pass on your compliments to him.
Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

Quality service by Morley

5 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Pam,
Thank you very much for the 5 star review, please would you email reviews@symphony-group.co.uk with your housebuilder, plot number and postcode and we'll be delighted to pass on your compliments.
Kind Regards
Russell

Beoordeeld met 5 van de 5 sterren

Professional and easy to deal with

Rang symphony as had some issues with a few of my kitchen cupboard doors. Craig Gardner who handled my query over email was brilliant and Chris Gray who was sent to rectify the issue was also fantastic.
Chris resolved my issue with ease, went above and beyond is assisting me with another issue I had with one of the doors not closing properly, was extremely friendly and a pleasure to deal with.
Craig was extremely helpful on our email correspondence and was able to resolve my queries with ease to have my issues resolved.

4 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

hi Leon,
Thank you very much for your 5 star review, we're delighted to hear that Craig and Chris were so helpful, we'll be very happy to pass on your compliments to them.
Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

New Kitchen.

Our new kitchen in our new build home had a few minor issues but these were sorted our without any problems. These were all excellently carried out by Tom.
Would highly recommend this company.

18 februari 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Mark,
Thank you very much for the 5 star review, we're delighted to hear that we have done an excellent job. We'll pass on your compliments to Tom.
Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

Symphony

We had Jonathan Humphreys from Symphony attend to carry out some repair work and could not have asked for a friendlier service. He was extremely attentive and professional ensuring we was happy with the work he had completed before he left. Highly reccommend.

6 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Lauren,
Many thanks for your 5 star review, it's great to hear that Jonathan was so helpful and professional we'll be delighted to pass on your complements to him.

Kind regards,
Russell

Beoordeeld met 4 van de 5 sterren

Michael Sutton came to fit a new…

Michael Sutton came to fit a new kitchen door for me yesterday.
He was courteous personable and helpful.

5 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Claire
Many thanks for your review, its brilliant to hear that Michael did a great job, we'll pass on your complements to him.

Kind Regards,
Russell

Beoordeeld met 5 van de 5 sterren

Thanks for everything

Quality of the units was excellent. The quality of the fitting was excellent also, as was the professionalism and expertise of Tony Burroughs and Martin Hill.
They worked tirelessly with such care and attention to detail. The result is a kitchen that I am delighted with and can’t wait to share proudly with friends and family.
Thank you most sincerely.

5 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Christie,
Thank you very much for your 5 star review, we're delighted to hear that Tony and Martin were so professional and we'll be very happy to pass on your compliments to them.

Kind Regards,
Russell

Beoordeeld met 5 van de 5 sterren

Very good

We had our kitchen fixed today and Michael Sutton our service technician was very helpful. He was very efficient at what he came to do. Very good service.

5 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Harvey,

Thank you very much for your 5 star review, it's great to hear that Michael was so helpful and we'll happily pass on your compliments.

Kind regards,
Russell

Beoordeeld met 5 van de 5 sterren

Graeme Sleith the kitchen fitter & Emma customer care

Graeme Sleith the kitchen fitter from Symphony Kitchens provided an excellent service with refitting my kitchen parts. My worktops were done to the highest of standard, absolutely seamless joins as well as the replacement end panels & drawer. Everything was just perfect. We couldn’t recommend Graeme enough. Absolutely fantastic service. Emma at Symphony Kitchens who dealt with the process of organising replacements for our kitchen, she provided an excellent service also. Emma was very understanding, helpful & supportive with replacing the kitchen parts. We would definitely highly recommend Symphony kitchens & we will be returning customers in future projects when it’s time to replace our new kitchen. Due to the high quality of the kitchen I don’t think we will need a new one for a very long time to come. Absolutely fantastic service!

4 maart 2026
Review zonder uitnodiging
Logo Symphony Group

Antwoord van Symphony Group

Hi Maryanne,
Thank you very much for your 5 star review, it's brilliant to hear that Graeme has done a fantastic job, we'll pass on your compliments to him with pleasure.
Kind Regards,
Russell

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