Talasey Ltd Reviews 

DEFECTIVE PRODUCTS!! Another year goes by and more decking boards are cracking. I purchased the Piranha Hunter Anthrasite composite decking boards 2 years ago and more are cracking in the sun. The boards were installed by professionals to spec and have no load bearing at all so just open to the elements in a garden.
Having installed hundreds of these boards I now need to replace the defective boards at cost each year as these jokers are pleading ignorance and won’t take responsibility for their defects. Total garbage!

Wonderful service from Simmi! I was in need of a fairly bespoke order which I was struggling to source. Simmi was very quick to reply my emails and was extremely helpful on the telephone when I needed further support with my order. Fully recommend.

We are looking at modernising out patio and shortlisted some products from Talasey Ltd. I made contact asking numerous questions and Ian was excellent answering all my questions in a very timely manner. The quote I have for their slabs is very competitive and I feel very reassured to use their products.

The customer service is outstanding. The advisor Ian was friendly, professional and extremely helpful.
My enquiry was answered within hours of emailing and the issue resolved within a few short email exchanges. Replacement blocks were sent out free of charge the same day to arrive just a day later.
I would definately recommend this company and I will be using them again.

I wanted specific information about my particular patio tiles, rather than the generic information you get on the website, and some advice about removing rust marks. Ian responded quickly, asking for photos so he could verify the advice he was giving was correct. Great! I felt like a valued customer talking to a human being rather than being fobbed off with some generic answer from a chatbot.

Frankee was absolutely great really quick getting back to me with a large list of composite decking and artificial grass samples sent to my home address as a talasey registered installer it's great to have a team that's fast professional and friendly many thanks frankee

Great company with some fantastic products at very reasonable prices. Getting samples to customers was quick and effortless, even hand delivered on occasions by Ray.

Warrren at Talasey is excellent and offered informative and very helpful advice. You do not come across this level of high standard of service very often so very impressed.

Ray came to visit me and explained the intricacies of Porcelain paving how it's made rectified process all very interesting. Although we have installed many products over the years it was the first time a supplier has taken time to go through the process and provide product information that is useful to furnish our clients with. Having known Ray from his previous post as assessor he has always been a wealth of information. Thank you again for your help. Regards for the future!

#therealpavingexpert ray Stevenson the man who signed me up to talasey as an installer is there to come see your projects all the way through giving advice and vision best thing that's happened to my business being part of such a fantastic team truly honoured and couldn't get better #therealpavingexpert ray Stevenson 🙏🙏🙏

Warren is just the best communicator and resolved an issue where Travis Perkins supplied and sold some plastic caps listed below Timber posts one they didn't fit and also they are specific for plastic posts should not be listed with Timber posts I believe,anyway back to Warren 5 star customer service recieved,went the extra mile had them collected and communicated to TP through out to Daniel to organise my return.
You are the best aftersales agent and great at your job Warren pleasure to deal with you and will recommend Telasey to all.

Sammi and Ian went out of their way to navigate us through a series of options with patience and good advice. Very impressed

Great product, great price. Very competitive price and the staff are very helpful, even though our order was fairly small.

Warren was extremely helpful in regards to some Natural Iron Content rising to the surface of a recently completed project. He suggested Talasey Iron Stain remover. End user has applied it to their Sandstone and they are absolutely delighted with the results. Thanks for the assistance, customer now has peace of mind.

Warren at Talasey has been fantastic with helping me resolve a query I had regarding an order that was placed a couple of months ago. Brilliant, professional service and a fast response.

A huge thank you to Warren who gave me immeasurable support when I felt a contractor let me down with incorrect information. As a 'luddite' and end user, he couldn't have been more helpful in recommending the correct sealer for my Indian sandstone. Many thanks Warren, you are a credit to Talasey.

Great service from both internal and external teams!

Been dealing with talasey now for a few years and communication with Ray Stephenson is amazing making my life a lot easier with sorting samples to orders and site visits, a credit to talasey Ray and thanks again🤝🏽

Very helpful and quick Assistance on a customer issue.

Thanks to Frankee and Warren.

Great communication from start to finish, thank you Frankee. Helpful delivery driver too. Thrilled with the paving, would highly recommend.