TDS Northern Ireland Reviews 

74
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

called TDS to arrange the return of my deposit. Unfortunately, I couldn’t complete the process online because there was an issue with the email address. The lady I spoke to was extremely kind and h... Toon meer

Beoordeeld met 4 van de 5 sterren

I found the website to be confusing and not very user friendly so I contacted them via email and found this to be incredibly effective. Shereen was a delightful help and got my problem sorted in no ti... Toon meer

Beoordeeld met 5 van de 5 sterren

I was greeted on the phone by a lovely lady Lynn who was so helpful and gave me great advice on what I needed to do. They are definitely a costumer based focus group as I was nervous before calling... Toon meer

Beoordeeld met 5 van de 5 sterren

Lynn was incredibly helpful while trying to sort out my mother’s deposit at an assisted living residence including a move from one Appartment to another, return of deposit and new deposit etc. So... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

TDS Northern Ireland is the leading provider of tenancy deposit protection.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

74 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(74)

17 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Can't recommened TDS NI enough

Can't recommened TDS NI enough. everytime I have an issue needing resolved, it is resolved within moments. These guys are always ont he ball! Thanks for all your help!

18 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have to agree with Trevor Taylor.

Having provided evidence of Damage, Missing furniture and rent arrears! TDS has found in favour of the tenant because my contract didn't specify using the deposit for rent arrears. On appeal I pointed out that the deposit wouldn't cover the Damage and missing furniture. Someone in TDS who signs themselves

Yours sincerely
Adjudication review

Has decided to ignore this and stand by the decision.

9 december 2020
Review zonder uitnodiging
Logo TDS Northern Ireland

Antwoord van TDS Northern Ireland

Thank you for taking your time to leave a review.

We are sorry to hear you are unsatisfied with the service you have received. We do take your issues seriously and would like to look into this for you. We apologise that you feel this way.

Please provide us with further information relating to the dispute and we can look into the issues you have raised.

You can contact us directly at info@tdsnorthernireland.com

Beoordeeld met 1 van de 5 sterren

I have to agree with the other reviewer

I have to agree with the reviewer beneath this post,
I have used them for 4 yrs but year after year they find in favour of the tenant.
I have found their judgement on disputes biased on many occasions in favour of tenants.
I no longer use their services and have gone to my deposits ni.

8 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always glad to help

Always glad to help , could fault there service :)

5 juni 2020
Review zonder uitnodiging
Logo TDS Northern Ireland

Antwoord van TDS Northern Ireland

Thank you for your review Dawn. If we can be of assistance in the future please do not hesitate to contact us.

Beoordeeld met 5 van de 5 sterren

Always found TDSNI most helpful and…

Always found TDSNI most helpful and efficient and always willing to help with any of my queries.

6 maart 2020
Review zonder uitnodiging
Logo TDS Northern Ireland

Antwoord van TDS Northern Ireland

Good afternoon Anne , for taking the time to write a review. We are happy that you have enjoyed your experience with TDS.

Beoordeeld met 5 van de 5 sterren

Highly Recommend

TDS are fantastic always on hand to help anytime we have any probems, they are a delight to deal with especially Eamonnand Sean. Can't recommend them enough.

6 maart 2020
Review zonder uitnodiging
Logo TDS Northern Ireland

Antwoord van TDS Northern Ireland

Good afternoon Jilly, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Beoordeeld met 5 van de 5 sterren

Exceptional Service

Eamonn and Sean provide an excellent service and are always willing to provide assistance. Highly recommended

24 februari 2019
Review zonder uitnodiging
Logo TDS Northern Ireland

Antwoord van TDS Northern Ireland

Good afternoon Brenda, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Beoordeeld met 5 van de 5 sterren

Eamonn and Sean are excellent to deal…

Eamonn and Sean are excellent to deal with and have been extremely helpful. Any queries have been dealt with quickly and efficiently. Thank you

22 februari 2019
Review zonder uitnodiging
Logo TDS Northern Ireland

Antwoord van TDS Northern Ireland

Good afternoon, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent service from both Eamonn and Sean. Really helpful and make understanding the service easy to learn. No matter what or how silly a question i have for them, they always go out of the way to help.

19 februari 2019
Review zonder uitnodiging
Logo TDS Northern Ireland

Antwoord van TDS Northern Ireland

Good afternoon Leanne, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Beoordeeld met 5 van de 5 sterren

Reliable and Professional

We have used TDS to protect Deposits from the offset. In the height of summer unfortunately for Eamonn and Sean, I often need to call them with queries and issues and nothing is ever too much trouble.

I find them very helpful, very reliable and we have a great working relationship with TDS and long may it continue.

24 januari 2019
Review zonder uitnodiging
Logo TDS Northern Ireland

Antwoord van TDS Northern Ireland

Good afternoon Joni, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Beoordeeld met 5 van de 5 sterren

Excellent service as always Eamonn and…

Excellent service as always Eamonn and Sean go that extra mile to keep you in charge of your portfolio.

I have been using TDSNI since the start and have never looked back.

22 januari 2019
Review zonder uitnodiging
Logo TDS Northern Ireland

Antwoord van TDS Northern Ireland

Good afternoon Paul, thank you for writing us a review. We are happy that you have enjoyed your experience with TDS.

Beoordeeld met 5 van de 5 sterren

Good response with emails

Good response with emails, got a problem I had sorted quickly. Website was a slight struggle at one point. Once the issue was fixed everything was fine.

16 juli 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A terribly incompetent organisation

A terribly incompetent organisation. With respect, the few individuals that I had dealings with appeared to be lacking the skills required to complete their duties, which was made evident by incoherent rambling emails, an inability to respond to some questions until asked multiple times, the repetitive raising of irrelevant points and poor spelling and grammar throughout. Although frustrating, unqualified staffing issues can usually be forgiven. However, this company are in control of large sums of money which makes me very uncomfortable and I would suggest to any landlord to consider alternative methods of deposit protection until such times that TDSNI provide staff with the training they desperately require.

15 november 2017
Review zonder uitnodiging

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