The two ladies who cleaned our house did a great job, and took on any feedback willingly. They left the house spotless. The comms from Tenancy cleaner is also brilliant- making it easy to check orders... Toon meer
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My experience was great with Tenancy cleaner . We had 2 people , Mihaela and another lady with her ! They cleaned our rooms and bathrooms ,made the bathrooms look all shiny and spotless ,the best par... Toon meer
Bedrijf heeft geantwoord
Excellent service from my cleaner, Atanas today. He worked really hard to get my flat looking amazing. I cannot fault his work today and would highly recommend this company for an end of tenancy clea... Toon meer
Bedrijf heeft geantwoord
Dreadful company, do not use them if you are located in the Bath area. My daughter paid for an end of tenancy clean and the house wasn’t cleaned properly and they caused damage. When contacted they av... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Tenancy Cleaner is a nationwide professional cleaning company specialising in End of Tenancy Cleaning, One-Off Deep Cleaning, After Builders Cleaning, Appliances Cleaning, and Professional Carpet Cleaning. Established in 2009, we’ve grown rapidly thanks to our strong focus on customer care and satisfaction. Over the past decade, we’ve partnered with many reputable estate agents, landlords, and tenants, delivering thousands of high-quality cleaning services across the tenancy sector. Whether you’re moving in or moving out of a property, Tenancy Cleaner is here to take care of your deep cleaning needs, so you can focus on what matters most. We operate throughout Greater London, with fully equipped teams covering all boroughs and surrounding areas. Our mission is to provide a consistent, reliable, and professional cleaning experience — every time. As we continue to grow, we are expanding into outer London and beyond. Stay tuned for updates as we broaden our service areas. For all types of end of tenancy, deep, after builder, or specialist cleaning, contact Tenancy Cleaner — and let us do it right.
Contactgegevens
96 Windmill Road, TW16 7HB, Sunbury-On-Thames, Verenigd Koninkrijk
- 020 3633 4897
- office@tenancycleaner.com
- www.tenancycleaner.com
4,2
Goed
3K reviews
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Heeft 54% van zijn negatieve reviews beantwoord
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Hussain and team were very careful and…
Hussain and team were very careful and thorough. They did a very good job. The booking process was easy and the communication was great. Thank you.
19 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind review.
We’re delighted to hear that Hussain and his team were careful, thorough, and did such a good job. It’s also great to know that you found the booking process easy and the communication clear throughout.
We truly appreciate your feedback and support. Thank you for choosing our service, and we hope to assist you again in the future.
The boys were great
The boys were great, fulfilled everything I asked.
19 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind feedback.
We’re delighted to hear that the team fulfilled everything you asked for and provided a great service. Your satisfaction is very important to us.
We truly appreciate your review and hope to assist you again in the future.
Bianca and her partner are excellent…
Bianca and her partner are excellent and efficient. I have wonderful experience for her
19 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your lovely review.
We’re delighted to hear that Bianca and her colleague were excellent and efficient, and that you had such a wonderful experience with them. We’ll be sure to pass on your kind words.
We truly appreciate your feedback and hope to assist you again in the future.
Excellent service
Excellent service! My partner had terminal cancer for her last year. I kept up as well as I could, but the house got very dusty and unloved. My landlord should be pleased. Thank you
18 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind review.
We’re truly sorry to hear about what you and your partner have been through. It sounds like an incredibly difficult time, and we’re glad we could help make things a little easier for you.
We’re delighted to hear you were happy with the service and that the team could help restore the property to a condition you’re pleased with. Your kind words mean a lot to us.
Thank you for trusting us with the clean, and we wish you all the very best moving forward. ❤️
Great and convenient service
Great and convenient service, carpets look brand new
17 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind review.
We’re delighted to hear that you found the service convenient and that the carpets came up looking brand new. That’s exactly the result we aim for.
We truly appreciate your feedback and hope to assist you again in the future.
Great service quick with the cleaning
The cleaner arrived on time, was efficient and polite despite me rather apologetic not having the kitchen ready on time.
17 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind review.
We’re delighted to hear that the cleaner arrived on time, was efficient, and remained polite and professional throughout the service. Please don’t worry about the kitchen not being ready—our teams understand that moving and preparing a property can be hectic, and they’re always happy to be as accommodating as possible.
We truly appreciate your feedback and hope to assist you again in the future.
Great quality clean!
David and his colleague were amazing, super quick and efficient but got everything cleaned to a really high standard! Would highly recommend them to anyone in the Leeds area!
17 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your wonderful review.
We’re delighted to hear that David and his colleague were amazing and delivered such a high standard of cleaning while working efficiently. It’s great to know you were happy with the results.
Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to the team. Thank you for choosing our service, and we hope to assist you again in the future.
Great service
Great service, quick and detailed clean, kept in contact throughout
17 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your kind review.
We’re delighted to hear that you were happy with the service and that the team delivered a quick yet detailed clean. It’s also great to know that the communication throughout the process kept you well informed.
We truly appreciate your feedback and hope to assist you again in the future.
Excellent Flat Cleaning
Bianca was incredibly helpful! Flat cleaned as requested and is spotless. I would definitely recommend to others.
16 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your wonderful review.
We’re delighted to hear that Bianca was so helpful and that your flat was cleaned exactly as requested and left spotless. We’ll be sure to pass on your kind words to her.
Your recommendation means a lot to us, and we truly appreciate your support. We hope to assist you again in the future.
Great service and lovely team
Great service and lovely team, Bianca was great!
15 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your lovely review.
We’re delighted to hear that you were happy with the service and that Bianca made such a positive impression. We’ll be sure to pass on your kind words to her.
We truly appreciate your feedback and hope to assist you again in the future.
Team John were amazing
Team John were amazing. Cleaned our 4 bedrooms flat and were amazing. Will definitely recommend them.
13 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your wonderful review.
We’re delighted to hear that Team John did such an amazing job cleaning your 4-bedroom flat. It’s great to know you were happy with the results and that you would recommend them.
We truly appreciate your kind words and support, and we hope to assist you again in the future.
If you didn't have to give one star they would get none
Honestly they wouldn't even get a one star.
They asked for photographs which I sent and they asked me for a premium - it was a deep clean of a property.
I paid the cleaners turned up and refused.
Then the company rang and cancelled the job.
Not only letting me down but also leaving me without the ability to move into the property.
There were two cleaners it wouldn't have been that difficult to clean the rooms the only area that I agree needed a lot of attention was the stairs and I said leave them and do the rest.
I will never ask them for anything ever again and would never recommend them.
12 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you for your feedback. We’re sorry we were unable to proceed with the service on this occasion.
We requested and reviewed photos before the booking, and the price was adjusted based on what was provided. However, when our team arrived, the actual condition of the property was significantly worse than shown in the photos. After assessment, it was clear that the property required full decoration and remedial work after cleaning, and that cleaning alone would not bring it to a habitable standard.
For this reason, proceeding with the clean would not have produced the result expected or required. Cancelling the job was the most honest option rather than charging for a service that would not achieve the necessary outcome.
We understand this caused inconvenience, but we must be realistic about what cleaning can and cannot restore.
Brilliant!!!
-Clear website, easy booking system with lots of availability
-Great value for money
-Available at short notice (I needed a carpet clean within 2 days, they were able to fulfil this and even offered to come earlier!)
-Good timely communication from Ali and co (Gloucester team) about their arrival time, they were also really friendly, knowledgeable and gave good advice on how to maintain carpet cleanliness
-Brilliant carpet clean!!! They've given it new life :)
Thanks so much Ali & Tenancy Cleaner :)
I will definitely use you again and deffo recommend to a friend!!
10 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your fantastic review.
We’re delighted to hear that you found the booking process easy, the pricing great value, and that we were able to accommodate your carpet cleaning request at short notice. It’s wonderful to know that Ali and the Gloucester team kept you informed, provided helpful advice, and delivered such an impressive result.
We’re especially pleased that the carpet clean gave your carpets a new lease of life! Your kind words and recommendation mean a lot to us.
Thank you again for choosing Tenancy Cleaner. We look forward to helping you again in the future. 😊
The communication was very good
The communication was very good, I have used this service twice before at end of tenancy cleans and felt secure in the job they completed. George and his team were fast, helpful and timely. Oven never looked so clean. I will use this service again. Thank you
10 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your wonderful review.
We’re delighted to hear that you’ve trusted us for multiple end of tenancy cleans and that the communication and service have consistently met your expectations. It’s great to know that George and his team were fast, helpful, and punctual, and that the oven came up looking better than ever.
Your continued trust and support mean a lot to us. Thank you for choosing our service again, and we look forward to helping you in the future.
Team John did an amazing job
Team John did an amazing job, service top notch and my apartment left sparking clean and new again. Quick and efficient, will highly recommend.
11 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your wonderful review.
We’re delighted to hear that Team John did such an amazing job and left your apartment sparkling clean and feeling like new again. It’s great to know you found the service quick, efficient, and top notch.
We truly appreciate your recommendation and look forward to helping you again in the future.
Fantastic cleaning from David
Absolutely wonderful job done. Couldn't have done nearly as good of a job myself! Would 100% recommend David to anyone that needs any cleaning done at their home.
10 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your fantastic review.
We’re delighted to hear that David did such a wonderful job and exceeded your expectations. It’s great to know that the results made such a positive impression and that you’d confidently recommend him to others.
We’ll be sure to pass on your kind words to David. Thank you again for your support, and we hope to assist you again in the future.
Great cleaners!
Great cleaners - always been incredible - literally leave our flats cleaner than when we move in!
9 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your wonderful review.
We’re delighted to hear that you’ve consistently had such a positive experience with our service. Knowing that the flats are left even cleaner than when you moved in is one of the best compliments we could receive.
We truly appreciate your continued trust and support, and we look forward to helping you again in the future.
Atanas Deserves a Raise! ⭐️
First of all, I would like to say a huge thank you to Atanas, who was the cleaner for our apartment.
We needed an end-of-tenancy clean and found this company online. Our apartment has two bedrooms, two bathrooms, an open-plan living room and kitchen, and a hallway. It is fully furnished, so we needed a professional cleaning service.
When I visited their website, I was asked to fill out a form for a free quotation, which was very easy and straightforward. The total cost was only £321.25, with a 10% discount already applied.
Atanas was the cleaner assigned to our apartment, and he left it in an absolutely impressive condition. The entire apartment was spotless and looked as good as new. He even deep-cleaned all the furniture and worked with great professionalism and attention to detail.
To be honest, we didn’t expect such an exceptional result for £321, especially since many other companies were much more expensive. We had even discussed cleaning some areas ourselves if needed, but there was absolutely no need. Atanas took care of everything.
He completed the job in just six hours (bless him!). It was clear that he put all his effort, energy, and care into his work.
Because of Atanas and the team, we would not hesitate to use this company again and highly recommend their services to others.
Please give this guy a raise, he truly deserves it!
9 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for this amazing and detailed review.
We’re absolutely delighted to hear how happy you were with the service and, in particular, with the fantastic work carried out by Atanas. It’s wonderful to know that the booking process was straightforward, the pricing was competitive, and that the final result exceeded your expectations.
Atanas takes great pride in his work, and your comments about his professionalism, attention to detail, and dedication will mean a great deal to him. Knowing that he transformed the apartment and eliminated the need for you to do any additional cleaning is exactly the outcome we strive for.
We’ll be sure to pass your kind words on to Atanas and recognise the effort he put into making your apartment look as good as new. Feedback like this is incredibly rewarding for our team.
Thank you again for your recommendation and trust in our service. We look forward to helping you again in the future.
I need to trust these people to do a…
I need to trust these people to do a good job. I had to pay again after their visit in a few days.
1 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you for your feedback. We’re sorry to hear this, but we could not find any record of this booking or account on our system.
Please contact us directly with your booking reference, full name, or service address so we can investigate properly. We take all concerns seriously, but without matching details, we cannot verify the service or respond accurately.
Seamless service
Seamless service - I moved into an ex rental on Friday. By mid afternoon on the following Monday Joan had cleaned. There were some very difficult areas including heavy limescale (the previous residents seemingly had never cleaned at all.)
Thank you!
8 juni 2026
Review zonder uitnodiging
Antwoord van Tenancy Cleaner
Thank you so much for your wonderful review.
We’re delighted to hear that Joan was able to get everything cleaned so quickly and efficiently after your move. It’s especially great to know that even the challenging areas, including the heavy limescale, were tackled successfully.
We truly appreciate your kind words and are pleased we could help make your new home feel fresh and ready to enjoy.
Thank you for choosing our service, and we wish you all the best in your new home.
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