I love going to Tenpin and I always have a great time. The only thing that marks it down was when I went with friends the other night, our bowling lane malfunctioned twice and due to what I assume is... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieCambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB
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Lees wat reviewers zeggen
Great experience booking 2 bowling games for my son and his friends. They all had so much fun. The members of staff was helpful when the bumpers didn’t go up. The Tuesday offers are excellent also
Bedrijf heeft geantwoord
Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... Toon meer
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Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
Contactgegevens
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Verenigd Koninkrijk
- 0333 034 6100
3,7
Gemiddeld
222 reviews
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Don’t order food at 11pm kitchen will be closed
Make it more disabled friendly. All drinks/slushie machines supposedly broken but they are on churning, ordered food for my 4 children then was told 15+ mins later kitchen is locked refund will arrive within 5 days. Went to query as my children were told this not me and the guy was very rude and dismissive.
3 juni 2026
Antwoord van Tenpin - Cambridge
Hi Kim, thank you for leaving Tenpin Cambridge a rating and review. We appreciate you sharing your experience and sorry to hear that you didn't enjoy your visit. We will ensure that this feedback is shared with the correct teams for future improvements to be made. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge' if you'd like to discuss this further. We hope to welcome you back again in the future, for a much better experience! Best wishes - Rosie
Everything could be okay
Everything could be okay, just i dont liked that i order regular size drinks but guy order large and charged me for large, after i realised and asked he said that he always order large..
3 juni 2026
Antwoord van Tenpin - Cambridge
Hi Ruta, thank you for the 4* review for Tenpin Cambridge! We're sorry to hear that there had been issues with your drinks order and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Cambridge' and we can pass this on to be looked into. Best wishes - Adelaide
Easy to book
Easy to book, setting up a game was simple. Staff were helpful and friendly. Pity I kept on getting splits instead of strikes, but that is down to me
3 juni 2026
Antwoord van Tenpin - Cambridge
Hello Chris, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you found us easy to book and the session ran smoothly on the day too. We do hope to see you again soon, so that you can aim to score a Strike! Many Thanks - Kimberley
Great to have bowling fun in Tenpin
3 juni 2026
Antwoord van Tenpin - Cambridge
Hello Pui,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are so happy you had fun bowling with us. We hope to see you again soon! All the best ~ Laura
I have waited to much time to get…
I have waited to much time to get return voucher and use it
3 juni 2026
Antwoord van Tenpin - Cambridge
Hello Customer 3,
Thank you for taking the time to rate Tenpin Cambridge 1 star. We regret the delay you experienced. If you could email us at customer.feedback@tenpin.co.uk with your details so we can look into your request. All the best ~ Laura
No air conditioning and was very hot…
No air conditioning and was very hot day health and safety issue as there was lots of kids there on that day
27 mei 2026
Antwoord van Tenpin - Cambridge
Hello Anonymous,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We are very sorry to hear about the heat and the air conditioning issue. We are looking into this immediately. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
When I ordered 2 drinks and snacks from…
When I ordered 2 drinks and snacks from my table, 1 drink and snacks were perfect. However, the other drink “Nojito” was supposed to have lemon slices and mint which i instantly pointed out, so the guy mentioned that it’s finished, moreover when i tasted it, I realised that it was just soda and ice in the drink. The manager did take the responsibility and changed it and that is why i gave 3 stars but all the other colleagues were just incompetent at work.
3 juni 2026
Antwoord van Tenpin - Cambridge
Hello Suraj Singh Rathore,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. Thank you for sharing your recent experience with us. We are truly sorry to hear about the issues you encountered with your drink order and the service you received. We appreciate you acknowledging the manager's assistance in resolving the drink issue. We will address your feedback with our team to ensure improvements are made. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
The bowling was great. The pizza not so much!
The bowling and staff were great.
The pizzas were awful. The cardboard box they came in was tastier.
29 mei 2026
Antwoord van Tenpin - Cambridge
Hello Tony, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Cambridge. We are so pleased to hear that you enjoyed the activity and found our team great too. We will pass your feedback on regarding the meals, so we can aim for those final stars. We do hope to see you again soon. Many Thanks - Kimberley
Antwoord van Tenpin - Cambridge
Hi Max,
Thank you for your lovely 5* review at Tenpin Cambridge! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
All round a good experience
All round a good experience, but didn’t seem to be any air-conditioning and it was very hot
3 juni 2026
Antwoord van Tenpin - Cambridge
Hello Mark, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Cambridge. We are pleased to hear that you enjoyed your visit to us. However, we are disappointed to hear that the temperature was too warm. We will pass your comments onto our team, so that we can look into this. Many Thanks - Kimberley
Antwoord van Tenpin - Cambridge
Hi Ken, thank you very much for the brilliant 5* review of Tenpin Cambridge! We are delighted you had such a great time and we really hope to welcome you back again soon! Best wishes - Mel
Antwoord van Tenpin - Cambridge
Hi there, thank you for the lovely 5* review for Tenpin Cambridge! We're delighted to hear that you had a fun visit, and we look forward to seeing you back again soon! Best wishes - Adelaide
Great family day out
The venue was clean and well organised. The staff were very helpful. A great day out for the family.
20 mei 2026
Antwoord van Tenpin - Cambridge
Hi Tina, thank you very much for the excellent 5* review of Tenpin Cambridge! We are delighted you had such an enjoyable visit and found our venue clean and staff helpful and we can't wait to see you again soon! Best wishes - Mel
Everything was great and we will be back
13 mei 2026
Antwoord van Tenpin - Cambridge
Hi Peter, thank you for your 5* rating of Tenpin Cambridge! We're so pleased to hear that everything was great and we can't wait to welcome you back! Best wishes, Jade
My daughter has a party at Ten Pin for…
My daughter has a party at Ten Pin for her 11th birthday with some of her friends. We hired two lanes and she and her friends had an amazing time! Ten Pin is a really good place to spend with friends and family, the arcade is an added bonus,
13 mei 2026
Antwoord van Tenpin - Cambridge
Hi Natalie, thank you for rating Tenpin Cambridge 5*! We're thrilled to hear that you had a great experience and enjoyed our facilities. We can't wait to see you back again soon! Best wishes, Jade
Quality issues + Staff was not helpful
Staff was not helpful. Karaoke Booths had poor sound quality. No refund was given. Special bowling offers were announced after a certain time - after waiting for an hour, the offer was then suddenly canceled. Went there with a big group of students and left very disappointed.
10 mei 2026
Antwoord van Tenpin - Cambridge
Hi there, thank you for taking the time to review Tenpin Cambridge! We're very sorry to hear that there had been issues with the sound in the karaoke rooms and with the service during your visit. Please send an email to customer.feedback@tenpin.co.uk and we can pass this on to be looked into. We hope to see you again soon for a better experience! Best wishes - Adelaide
Straight on the bowling alley
Straight on the bowling alley. Helpful staff. Easy to use new payment card system for the arcade area.
13 mei 2026
Antwoord van Tenpin - Cambridge
Hello Brenda,
Thank you for taking the time to rate Tenpin Cambridge 4 stars. We're glad you enjoyed your bowling experience and that our staff was helpful. It's great to hear the new payment system in the arcade was easy to use. Thanks for your feedback and we look forward to welcoming you back again soon. All the best ~ Laura
We ordered some cocktails and they were…
We ordered some cocktails and they were very watered down no taste and not very nice won’t be going back due to the lack of effort put in at making them 👎
13 mei 2026
Antwoord van Tenpin - Cambridge
Hi Paul
We appreciate you taking the time to share your experience. We're sorry the cocktails were not up to standard, and we'll address this to ensure improvement. If you would like to speak to our team, please send an email to customer.feedback@tenpin.co.uk with the details of the visit and the subject as "Review - Cambridge". We can then reach out to you directly. Best wishes - Clare
Antwoord van Tenpin - Cambridge
Hi Hari
We regret your order arrived late. We'll investigate to improve our delivery times and appreciate your feedback. Best wishes - Clare
Didn’t bowl me over
Really busy. Waiting to book in waiting to get drinks waiting to order food waiting to use machines, lane broke 3 times whilst using (bumpers wouldn’t come up for my son) told them about it twice and didn’t want to wait on the third occasion. Way too expensive.
Not worth it
13 mei 2026
Antwoord van Tenpin - Cambridge
Hi Matt
We're sorry your visit was negatively impacted by long waits, machine issues, and pricing. We appreciate you bringing these concerns to our attention. We'll review these issues to improve our guest experience. Best wishes - Clare
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