I love going to Tenpin and I always have a great time. The only thing that marks it down was when I went with friends the other night, our bowling lane malfunctioned twice and due to what I assume is... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieCambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB
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Lees wat reviewers zeggen
Great experience booking 2 bowling games for my son and his friends. They all had so much fun. The members of staff was helpful when the bumpers didn’t go up. The Tuesday offers are excellent also
Bedrijf heeft geantwoord
Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... Toon meer
Bedrijf heeft geantwoord
Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
Contactgegevens
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Verenigd Koninkrijk
- 0333 034 6100
3,7
Gemiddeld
222 reviews
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Good place to have fun
We love to go bowling, and it is a great experience every time. The low point is always about the food, and this time, Guinness was out of stock.
6 mei 2026
Antwoord van Tenpin - Cambridge
Hi Denise, thanks for leaving Tenpin Cambridge a lovely 4* rating and review! We're glad you enjoy bowling with us. We appreciate your feedback regarding the food and the Guinness stock. We'll look into this to improve our service, and we hope to see you again soon! Best wishes - Rosie
Antwoord van Tenpin - Cambridge
Hi Charlotte, thank you for taking the time to review Tenpin Cambridge! We're very sorry to hear that there had been a long wait time for your drinks order to arrive. We really appreciate your feedback and will ensure this is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Good bowling trip
Used a special offer to keep cost down. Was running late to arrive and they happily revised the arrival time on the booking. Friendly staff and welcomed the drinks and food deliveries to the lane.
6 mei 2026
Antwoord van Tenpin - Cambridge
Hi Phillip, thank you for rating Tenpin Cambridge 5*! It's great to hear that our team were able to help and you had a great time overall. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
We visited Cambridge Leisure again and…
We visited Cambridge Leisure again and had a great time overall – the game and experience were fantastic.
Unfortunately, the food service let it down. We waited about 40 minutes for two pizzas, and when they finally arrived, they were no longer warm. This isn’t the first time we’ve had issues with food – on a previous visit we also experienced long waits and didn’t receive what we ordered.
It’s a great place, but the food service really needs improvement.
6 mei 2026
Antwoord van Tenpin - Cambridge
Hello Tomek,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We're happy you enjoyed the game. We're sorry to hear about the slow food service and that your pizzas were not warm. We'll share your feedback with our team to improve our food service. We hope to welcome you back soon and that your next visit is a 5 star experience. All the best ~ Laura
It wasn't a great experience
It wasn't a great experience, sadly. The Cambridge premises were late opening up and there was no apology to acknowledge this, the service was slow and our bowling lane electrics short-circuited (according to the technician) so the barriers failed to raise for our children. It costs £66 for a family of four to go bowling so the experience didn't really feel like value for money.
6 mei 2026
Antwoord van Tenpin - Cambridge
Hello C Moore,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We regret to hear that your visit to our Cambridge location was not satisfactory due to the late opening, slow service, and lane malfunction. We'll pass your comments on to the relevant team so that improvements can be made. We hope you'll consider visiting us again. All the best ~ Laura
Average
Not enough lighter/smaller bowling balls available. Our lane developed a fault and it took a long time before anyone came to assess it. Some of the arcade games weren't working properly and some took credits without exchanging for a game. Not great value for money sadly
6 mei 2026
Antwoord van Tenpin - Cambridge
Hello Els,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. We regret that the bowling balls, lane fault, and arcade games negatively impacted your visit. We appreciate you bringing these issues to our attention. We will look into these concerns. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Had a lovely time at Ten Pin Bowling…
Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmosphere.
I especially loved how you can pre-book drinks beforehand, it made everything so much easier with no faffing around once we arrived. Such a convenient touch for families.
Another thing we really enjoyed was being able to add your photo to the scoreboard. It’s such a fun little feature and makes the experience feel more personal.
Overall, a really enjoyable family outing and we’ll definitely be back! Xx
6 mei 2026
Antwoord van Tenpin - Cambridge
Hello, what a fantastic 5* review of Tenpin Cambridge! We are so happy your visit was so enjoyable and you found our venue clean and atmosphere great! It is also great to hear your baby had a great time and hopefully will soon be playing their own games! In the meantime ,we really hope to see you again soon and we very much look forward to welcoming you back! Best wishes -Mel
Antwoord van Tenpin - Cambridge
Hi Van Dijk, thanks for leaving a rating and review for Tenpin Cambridge! We appreciate your 5-star rating! We're happy the organisation was easy and the boys had fun. Thanks for the feedback! We hope to see you again soon! Best wishes - Rosie
All good about for a slightly sticky…
All good about for a slightly sticky bumper on lane 18 which gave me a bunch of cheat points.
29 april 2026
Antwoord van Tenpin - Cambridge
Hi Jean-Charles, thanks for leaving a rating and review for Tenpin Cambridge! We're glad you enjoyed your experience! We appreciate your feedback and will ensure this is shared with the correct teams. We hope to welcome you back again soon! Best wishes - Rosie
Karaoke room delayed
Karaoke room that we booked delayed by 36-30 minutes
Chips were burnt and burgers dry and very basic
Bowling was great
25 april 2026
Antwoord van Tenpin - Cambridge
Hi Wendy, thanks for leaving a rating and review for Tenpin Cambridge! We appreciate your feedback and we're sorry the karaoke room was delayed and that the food wasn't satisfactory. We'll address these issues to improve our service in the future. We're glad you enjoyed bowling and we hope to welcome you back again soon! Best wishes - Rosie
AWFUL VISIT.
I took my 12 year old son and 3 of his friends to Cambridge tenpin as a birthday treat.
There were barely any staff at the bar and reception area, we had pre-booked.
The staff who were there, were very over-worked and were covering the whole of the bowling alley. Huge queues at both. I noted only 3 different staff in the 2 hours we were there.
The toilets were disgustingly filthy with poo. Blocked toilets and no toilet paper.
Two of our party had milk allergies, I made the staff aware whilst trying to order and they said 'We cannot advise on allergens.' So, two of our party had to go without eating. They would have been happy with chips.... the staff member said the same 'We cannot advise on allergens' As you can imagine, this was very disappointing and the children were left hungry as there was no alternatives available for me to purchase for them. Overall a very bad experience for all of us.
**Maybe a goodwill voucher for a better visit will take away some of the disappointment caused??
21 april 2026
Antwoord van Tenpin - Cambridge
Hello Tracy,
Thank you for taking the time to rate Tenpin Cambridge 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the long queues, staffing issues, and the condition of the restrooms. We'll address these concerns with our team. We regret we couldn't accommodate the children's dietary needs and will review our allergen protocols. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Ordered some chips and waited for 45…
Ordered some chips and waited for 45 minutes and they never arrived. Had to go and get a refund and the refund took quite a while to go through
29 april 2026
Antwoord van Tenpin - Cambridge
Hi Lisa, thanks for leaving a rating and review for Tenpin Cambridge! We regret that your order did not arrive on time and that the refund process was lengthy. We appreciate your feedback and will ensure its shared with the correct teams for future improvements to be made. We hope to welcome you back again soon! Best wishes - Rosie
Fantastic from booking to leaving
Fantastic from booking to leaving. The staff were very helpful and friendly. Would recommend
29 april 2026
Antwoord van Tenpin - Cambridge
Hi Sharon
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found our staff helpful and friendly from start to finish. Best wishes - Clare
It was great and we are enjoying it
29 april 2026
Antwoord van Tenpin - Cambridge
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Cambridge. We do hope to see you again very soon. Many Thanks - Kimberley
Food timing
We had a very enjoyable time overall – the bowling and atmosphere were great.
The only issue was with the food service. It was brought out without checking with us about the timing, and not all guests had arrived yet, so the food went cold while we waited. It would be much better if staff could confirm with the organiser when to serve the food.
29 april 2026
Antwoord van Tenpin - Cambridge
Hello there, Thank you for taking your time to leave us a brilliant 5* review! We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Cambridge! We will pass your comments onto our team regarding the meals. We do hope to see you again very soon. Many Thanks - Kimberley
Fun activity for a birthday party
Easy to book the activity and the line was ready on time.
29 april 2026
Antwoord van Tenpin - Cambridge
Hi Audrey
We appreciate your 5-star rating! We're so glad booking was easy and your lane was ready for you. We hope to see you again soon! Best wishes - Clare
Very fun experience and very easy booking!
We had a very good time. The only minor thing is that there were not enough balls for everyone and we ended up sharing a single ball between two persons.
29 april 2026
Antwoord van Tenpin - Cambridge
Hi Rafael
We're glad you had a very good time. We appreciate your feedback regarding the ball availability and regret that you had to share. We'll review our equipment allocation. Best wishes - Clare
Over all the visit was ok
Over all the visit was ok, staff were helpful and greeting, just the equipment could do with some maintenance. The lane bumpers needed to be switched off by the desk only as the buttons on the screen wouldn't allow us and then went to the pool table after and it was missing 2 balls. As I say when notified the staff immediately came and helped but it put a bit of a tarnish on the visit. Also the soft drinks tasted too much of syrup and not the actual drinks.
29 april 2026
Antwoord van Tenpin - Cambridge
Hi Adam
Thank you for your feedback. We're glad to hear that you found our staff helpful. We regret to hear about the equipment issues and the soft drinks. We'll address these concerns to improve our guest experience. We appreciate you bringing this to our attention. Best wishes - Clare
We all had a fab time bowling
We all had a fab time bowling.
There wasn't many staff on and we had to wait for sometime at the bar before somebody came.
29 april 2026
Antwoord van Tenpin - Cambridge
Hi Claire
We're glad you had a fab time bowling. We regret the wait at the bar due to limited staff and appreciate your feedback; we'll address this. Best wishes - Clare
Staff are slow lazy and not polite
Staff are slow lazy and not polite. Toilets are disgusting and lanes keep failing with bumpers. Food is averagely poor and beer lines are filthy no one wants stinky drinks in dirty glasses
21 april 2026
Antwoord van Tenpin - Cambridge
Hello, thank you for taking the time to leave a review of Tenpin Cambridge! We are very sorry to hear your recent visit was not as much fun as we would have liked! Please be assured all of your feedback will be passed onto our management team to ensure improvements are made and in the meantime we really do hope you will consider visiting us again in the future! Best wishes - Mel
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