I found Terabyte online. A brief phone call with the team suggested I drop into the store, which I did straight away. The assistant quickly identified the problem (there was water inside my Mac screen... Toon meer
Bedrijf heeft geantwoord
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🤬😡PÉSSIMA EMPRESA, PÉSSIMO PÓS VENDAS!!!!Se vc tiver problema esquece, te ignoram, qdo respondem te dão uma burocracia danada pra resolver e mesmo vc fazendo tudo que pedem não resolvem, tem mais de... Toon meer
Bedrijf heeft geantwoord
Had to use their services for data transfer especially whats apps from a Samsung to an iphone. Was very pleasantly surprised at the level of professionalism and quality of work. All doen without fuss... Toon meer
Bedrijf heeft geantwoord
Lenovo X1 Carbon. I think it was a complicated replacement work, with both battery ports needed to be replaced. Only one was seemingly possible to do, but Terrabyte was able to make both ports operati... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Computerreparatie
- Mobiele telefoonaccessoire winkel
- Mobiele telefoon winkel
- Computer & laptop accessoires
- Elektronica reparatieservice
- Mobiele telefoon reparatiewinkel
Geschreven door het bedrijf
At TERABYTE ELECTRONICS, our goal is clear: to become the best Electronics Store in the London area. To do that, we provide an unrivalled selection of the best quality gadgets, a unique and enjoyable shopping experience, and extraordinary customer service. Our comprehensive warranties and professional support ensure our customers’ total satisfaction even after their order is complete.
Contactgegevens
Terabyte Electronics,136 Kilburn High Road, NW6 4JD, London, Verenigd Koninkrijk
- 020 7693 6455
- info@terabyteelectronics.co.uk
- www.terabyteelectronics.co.uk
4,4
Uitstekend
233 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Be kinder to women Chirag
I'm guessing it was Chirag I dealt with. He may be a great businessman, but his customer service skills are seriously lacking and he does not know how to treat women. I am scared to go back to this place, and I was happy with the service I asked for, but his reception was far from cordial. He doesn't compel return custom, but his staff do. This is a real shame. He probably doesn't even pay them enough.
Those who are good with technology, can change their own phone screen. Those who aren't, go to a phone repair shop. So, when they asked for a fixed screen and get it, they don't expect their microphone to stop working. I had to make a journey back, not a fun one. It turned out that he had forgotten to piece holes into the sellotape covering the microphone. I was informed I was meant to check it....but why check a microphone when the issue was a screen? His staff member informed me they normally piece these holes...so why not for me?
Chirag, you need to give your staff a pay rise, as they would be the only reason I'd come back.
A simple sorry would have sufficed Chirag. You can't blame the customer for not checking something that you should have dealt with.
5 februari 2026
Review zonder uitnodiging
Antwoord van Terabyte Electronics
❌ FAKE REVIEW ❌ FAKE REVIEW❌FAKE REVIEW❌ FAKE REVIEW ❌ FAKE REVIEW❌FAKE REVIEW❌❌ FAKE REVIEW ❌ FAKE REVIEW❌FAKE REVIEW❌ FAKE REVIEW ❌ FAKE REVIEW❌FAKE REVIEW❌
Hello Asha,
Thanks for the fake one-star rating!!!
Please can you let us know when you use "ASHA your name "in our repair services?
Invoice number or Repair Reference number, as we completed your screen replacement job.
As we can't find you (YOUR NAME) in our database in the last 12 months.
Please Call on 02076936455 or Email:info@terabyteelectronics.co.uk
so that we can rectify your issues.
Please remove ❌ False Review ❌ as we know our COMPETITIVE WORK HARD and don't leave a single spot for what we achieve our success of business on Kilburn High Road.
Thank you,
Terabyte Team
They repair efficiently
Their prices may seem steep, however you do get your device returned within a day and a two year warranty which is arguably worth it.
I had issues with a repair and then returned my laptop so I could get it back later back to normal. That was a relief - so thank you for that.
26 oktober 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Natasha,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Broke my lenovo yoga slim 7i screen
Broke my lenovo yoga slim 7i screen, completely dead. Place was able to repair it in half an hour with the part provided by myself. Great service, reasonable prices.
13 januari 2026
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Walid,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Very speedy and professional service…
Very speedy and professional service with solving attitude and accuracy.
Fix my iPhone 13 Pro Max.
13 januari 2026
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Iman,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
I just bought a Samsung s6 edge plus…
I just bought a Samsung s6 edge plus phone for the battery replacement and they just did it in 30 mins.
Highly recommend.
12 januari 2026
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Vivian,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
NEVER GO HERE
I visited this place after being a customer for several years buying phone accessories to have my hard drive connection fixed as it was faulty. I was charged £35 for this and trusted them with a drive which has over 5 years of information on it - music, photos, etc. They contacted me a few days later advising I would need to pay almost £300 for 'data recovery'. I was extremely alarmed by this and advised I would collect my drive and have it seen to myself. Sadly it took me a while to look into data recovery as I thought it would be relatively easy - when I did this several months later I was shocked and alarmed to find ALL MY DATA GONE. When I approached them for an explanation, they have been rude, unhelpful, uncaring and unprofessional. I am still awaiting a resolution to my issue after visiting the shop several times to explain the issue, being fobbed off by rude staff advising me to speak with the Manager and then the Manager also fobbing me off telling me they do work for the BBC! I have no idea what that has to do with the negligent, uncaring, unprofessional service I received - not sure if that was used as some sort of justification for what they did to my data but I would not recommend ANYONE bring anything valuable to this shop EVER. I am in the process of reporting them to Trading Standards as they fraudulently stole my data expecting me to pay hundreds of pounds for recovery, fail to acknowledge this and have done NOTHING to help me. I will NEVER visit this shop again and I am expecting a FULL REFEND and COMPENSATION for the loss of my valuable, irreplaceable data. Outrageous service. If I could award zero stars I would. I am in the process of commencing legal action.
12 januari 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hi Marshall,
Thank you for your correspondence. We acknowledge your concerns regarding the outcome of the hard drive diagnostic and data recovery assessment.
For the avoidance of doubt, the hard drive in question was collected more than one year ago. During two separate visits to our store, you were advised that the drive showed signs of data corruption and that any attempt at recovery would require Level 3 Data Recovery. At that time, we provided a quotation of £235 plus VAT (20%), along with an alternative recovery option priced at £282. These quotations were in line with, and in many cases lower than, comparable industry rates.
As previously explained, despite this advice, you elected to seek an alternative approach elsewhere. Where data corruption is present, the use of a SATA enclosure alone is not a viable recovery method, as such cases require specialised recovery procedures and equipment.
When the drive was initially received, it was confirmed to be non-functional. Accordingly, a £35 diagnostic fee was charged to cover the assessment and testing required to determine the condition of the drive and to advise on appropriate recovery options. This service was provided in full.
Having reviewed the matter, and in consideration of the time elapsed, the condition of the device, and the services already rendered, we confirm that no refund or compensation is due in this case.
This correspondence constitutes our final position on the matter. Should you require clarification regarding the diagnostic findings or the recovery process previously outlined, we remain available to provide further explanation.
Yours sincerely,
Terabyte Team
Fast, Reliable and affordable
Fast, reliable reasonably priced repair. I needed a full screen and top frame replacement, they did the fix for a fraction of the price asus recommended. Very fast too! Highly recommend.
21 december 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Tyga,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Got my MacBook Pro m1 screen replaced…
Got my MacBook Pro m1 screen replaced today. Quick and easy service. Got it replaced in 1 hour. Highly recommend!
5 december 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Aadhav,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Great customer service
Great customer service, MacBook Air fixed quickly without any hassle. Highly recommended for laptop repairs of any sort.
18 november 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
BRILLIANT WORK
BRILLIANT WORK - i had to have a new screen and a new keyboard and these guys did a fantastic job. They cleaned the insides, gave it a full service, sourced the screen, the keyboard and now it feels like a brand new computer. Thanks, team and i will be back.
5 november 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello James,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
I had a fault with my nintendo switch…
I had a fault with my nintendo switch oled’s charging port and I brought it here , diagnosed and fixed in 24hrs. Transparent service and easy fix. I recommend them for any electronic fault.
3 november 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Isaac,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Hi there I came today and got my hdmi…
Hi there I came today and got my hdmi cable fix for my PlayStation 5 the guys here are so nice and friendly and there are pro at there job they fix it all with in an hour! I would highly recommend anyone that’s need to get there console or computer fix
28 oktober 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Ali,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Excellent service and lovely staff
Very polite staff. Helpful, great communication during diagnostic process and fast service. Took my laptop in for a black screen issue and it was ready in full working order less than 24 hours later. Highly recommend
14 oktober 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
I came in for my iPad Pro 4th…
I came in for my iPad Pro 4th generation 12.9inch screen was cracked and I must say it was great customer service he explained it very well regarding the screen
10 oktober 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Quick repaired my ps5 which had issue…
Quick repaired my ps5 which had issue with not powering and my disc was not playing and this guys managed to repair it within week and also kept patience while I was waiting for my wages.
Highly recommended for Sony PS5 console’s repairs.
7 oktober 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Dillan,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Very quick good service and friendly…
Very quick good service and friendly staff
7 oktober 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Maizie,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Great customer service they fix my…
Great customer service they fix my phone within 30 minutes .
7 oktober 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Oliver,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Asus Zenbook Screen Replaced
Service was phenomenal so basically my Asus zenbook screen was broken and it return it back to original stat with brand new Asus genuine screen fitted.
Thanks you Terabyte for a job well done 👏
1 oktober 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Idris,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Lenovo ideapad 3 hinge fixed
Lenovo ideapad 3 hinge fixed. Looks new again.
Definitely recommended place to fix laptops.
27 september 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Mark,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Diagnosed and fixed battery charging…
Diagnosed and fixed battery charging issue in record time!
21 september 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Barbara,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
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