I found Terabyte online. A brief phone call with the team suggested I drop into the store, which I did straight away. The assistant quickly identified the problem (there was water inside my Mac screen... Toon meer
Bedrijf heeft geantwoord
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🤬😡PÉSSIMA EMPRESA, PÉSSIMO PÓS VENDAS!!!!Se vc tiver problema esquece, te ignoram, qdo respondem te dão uma burocracia danada pra resolver e mesmo vc fazendo tudo que pedem não resolvem, tem mais de... Toon meer
Bedrijf heeft geantwoord
Had to use their services for data transfer especially whats apps from a Samsung to an iphone. Was very pleasantly surprised at the level of professionalism and quality of work. All doen without fuss... Toon meer
Bedrijf heeft geantwoord
10/10 Seriously impressed and could not be happier with the service and advice. The technician done a fantastic job of sorting out a software crash on our laptop and thoroughly gave the system a bill... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Computerreparatie
- Mobiele telefoonaccessoire winkel
- Mobiele telefoon winkel
- Computer & laptop accessoires
- Elektronica reparatieservice
- Mobiele telefoon reparatiewinkel
Geschreven door het bedrijf
At TERABYTE ELECTRONICS, our goal is clear: to become the best Electronics Store in the London area. To do that, we provide an unrivalled selection of the best quality gadgets, a unique and enjoyable shopping experience, and extraordinary customer service. Our comprehensive warranties and professional support ensure our customers’ total satisfaction even after their order is complete.
Contactgegevens
Terabyte Electronics,136 Kilburn High Road, NW6 4JD, London, Verenigd Koninkrijk
- 020 7693 6455
- info@terabyteelectronics.co.uk
- www.terabyteelectronics.co.uk
4,4
Uitstekend
234 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Diagnosed and fixed battery charging…
Diagnosed and fixed battery charging issue in record time!
21 september 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Barbara,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Good service and prompt
Good service and prompt. Delt with the issue I had in a prompt manner. Would recommend
20 augustus 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Eric,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Am from Canary Wharf because of they…
Am from Canary Wharf because of they are providing good service to customers and here I gave my laptop in afternoon 2:00pm his return to me with in 2hrs so love that service which they provided for me.
This is very quick and affordable pricing too.👍
19 augustus 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Kaki,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Great customer service
Great customer service, they fixed my PlayStation 5 in store very quick.
Fast turn around and the best customer service thank you so much!
5*
19 augustus 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Jordan,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
my playstation 5 slim was fixed very…
my playstation 5 slim was fixed very quickly, i was told exactly what was wrong and exactly how it was going to be fixed
19 augustus 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Kyle,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Had a lenovo thinkpad T480 that wasn't…
Had a lenovo thinkpad T480 that wasn't charging, they found the issue and fixed it for a reasonable price.
19 augustus 2025
Antwoord van Terabyte Electronics
Hello Robert,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Great Service PS5 back to new!
Great Service. Fixed my HDMI port and IC issue same day within 3 hours - great price also, would definitely recommend!
18 augustus 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Tremaine,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
Just got in Custom pc for repair…
Just got in Custom pc for repair yesterday and tony was very helpful and same day diagnosed and fixed it within 24 hours.
Team is very polite and rapid ways fixed with warranty.
Thank you.
18 augustus 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Andrew,
Thank you so much for your wonderful review of our repair service. We’re thrilled to hear that you were satisfied, and we truly appreciate your kind words and patience. We look forward to welcoming you again whenever you need another device serviced 💫
iPhone 14promax screen repair
I entered this store today just to ask about repairing my iPhone 14pro max screen. Price of repair was reasonable and quickest service I have ever seen. Within 30min replacement screen was done. Customer service was excellent. What more can you ask for I will definitely come back to this store.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Yemi,
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫
Great service
Great service! They repaired my Sony XM3 headphones for cheaper than online options. Clear pricing and good service.
10 augustus 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello,
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫
Happy with the service!
I visited the shop for an upgrade to my gaming PC. While the process took longer than anticipated, I understand that the shop handles a high volume of tasks, which can contribute to delays. My only suggestion for improvement would be in the area of communication, as I was initially given one timeline, which later changed. However, the on-site manager Ahmed was exceptionally helpful and courteous, addressing my concerns promptly and professionally. Overall, I am very satisfied with the service provided.
30 juli 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello,
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫
Changed Battery of I-phone 15
Changed Battery of I-phone 15, amazing job, professional, fantastic job!
3 augustus 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Clinton,
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫
Aman great customer service and polite
Aman great customer service and polite. I have being fixed all my phones for about 3 years, so confidently shop, thanks guys
2 augustus 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Anny,
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫
The repair centre did very good job and…
The repair centre did very good job and delivered quick service. The charging port and hinges on my laptop were damaged and they ordered all the parts and fixed all issues within 5 days. If you want quality service and quick delivery, I would recommend Terrabyte Electronics.
30 juli 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello,
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫
I bring my MacBook Pro 2016 to fix…
I bring my MacBook Pro 2016 to fix after water damage and the shop managed to fix it and save all my data. High recommended, friendly and helpful staff
29 juli 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Marco,
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫
Very fast repair
Very fast repair, within the hour and quick communication. Laptop looks as good as new
29 juli 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Selina,
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫
Horrific experience. AVOID
Horrific experience. Took my laptop in which needed a simple repair. They managed to say the repair was massive and needed £315. They said apple could not be trusted with their version of events.
They knew I was travelling with a disabled person and made me do 2 trips over 2 and half hours each time to get my laptop back. When I told them I needed more time to think about the repair they kept pressuring me to keep my laptop with them
I have undeniable proof they caused further issue to my MacBook because find my iPhone was turned on there then suddenly the laptop doesn’t charge anymore. Apple and legal advice I have received since then have confirmed this
I have managed to get my money back from my bank and will now be perusing legal advice to sue the shop
If what I’m saying is untrue they could simple counter my claims. Read other 1* google reviews before coming here.
3 INDEPENDENT repaid shops laughed at their diagnosis and said they were trying to con me
AVOID AT ALL COST. I KEEP telling people to avoid them and managed to save 3 people going there
They keep saying they have cctv of my time there. GOOD it shows they made me come back for my laptop multiple times
21 juli 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hi Kieran,
Thank you for your recent feedback. We're sorry to hear you're not satisfied with your experience.
We’d like to clarify a few things regarding your Mac repair. As discussed during your visit, the issues were properly diagnosed and a quote of £351 was provided for the complete repair. We understand financial difficulties can arise, which is why we offered flexible part-payment options to assist you.
We also have CCTV footage showing the options that were explained to you, and we appreciate that you initially wished to attempt the repair yourself. Unfortunately, things seem to have escalated from there.
Our goal has always been to help, not to assign blame. We're still happy to assist you — if the issue now turns out to be more minor, we will gladly carry out the repair at no extra cost as a gesture of goodwill and part of our commitment to customer service.
Please don’t hesitate to reach out if you’d like to proceed or discuss this further.
Kind regards,
Terabyte Electronics.
Brilliant experience having my Mac book…
Brilliant experience having my Mac book pro screen replaced - highly recommend!
25 juli 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Ms Ladge,
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫
I dropped off my laptop for repairs to…
I dropped off my laptop for repairs to the screen. Excellent customer service, highly professional and I’ll definitely be using Terrabite again.
16 juli 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello Ali,
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫
Got my iPhone camera fixed very quickly…
Got my iPhone camera fixed very quickly and efficiently. 60% cheaper than going via Apple. Great Service.
12 juli 2025
Review zonder uitnodiging
Antwoord van Terabyte Electronics
Hello,
Thank you so much for your wonderful review! We're thrilled to hear that you were satisfied with our service. We truly appreciate your kind words and look forward to welcoming you again soon. 💫
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