The Burn Box LLC Reviews 

I have enjoyed most of what is offered in burn box. It's always a bunch of random items. The tools and gear for on the job is my favorite. I thought about a door entry kit like for a car. If that may be in the future. Anything for rescue use is awesome. When I feel a light weight box I'm usually figuring there's no gear or tools. If it was possible to get at least 1 tool or 1 piece of job equipment every month, that would be great!

I have been receiving the box for two years now! I look forward to getting it every month

The Packages are getting creative. Like awaiting gift when you are alerted that one is on it's way.

I am very happy with The Burn Box. I am impressed by the quality and variety of equipment they manage to get each month.

The Burn Box is a really good idea it sends out tools and items that I may not try out on my own and as a Training Officer for my department it allows me the opportunity to field test the items during our training evolutions and the stickers and other items allow me something to hand out to students who are answering questions and actively participating in the classes

The quality in the equipment and the training ideas i was able to take back to my company for our drill nights

I love the box and the stuff that comes in it. The last couple months have been great. My complaint is I’ve tried to get y’all to stop charging me for 2 boxes. I’ve cancelled my order for one of the two boxes every month for the last 6-7 months and I still get charged for 2. I only want 1 box a month. $64 isn’t a lot for some people but it puts me in a huge bind every time I get charged another extra $64.

This is fantastic, period . Best decision I ever made . The only negative thing I can think of, I'm running out of room I'm my turnout gear, so many useful and really REQUIRED tools . You guys are amazing , I'll be a customer forever !!!!!!

Shirts need additional sizes, 3x 4x or talls

I greatly enjoyed my burn box a lot of cool tools that if I didn’t use or want I could definitely give to the guys at the fire house. The swag was awesome shirts and hats were badass. However the only caveat is some shirts were not in my size but again I could pass to the boys. I definitely intend on renewing my subscription.

I have been very happy with the boxes and the tools that are included they are very useful as well as the paper that comes with it. The only problem I have is that I got the same stickers a few which really isn’t a big deal. My biggest issue and it was something I was looking forward to was the leather gloves from the February had holes and missing fingers in it. So they were useless and I can’t return them

I moved back to Saskatchewan from Iqaluit in October 2024, I wrote the burn box I moved and needed to change address. From there I missed October - December boxes. I’ve sent in emails with them they sent me back very little in responses as well as how we could rectify this situation. So at the moment I’m in the works with my bank to be refunded for the 3 boxes since I have No answers from them. It’s alittle upsetting as I would have signed up for another year as I enjoy seeing the new equipment and I love to support. I hope everyone else had an amazing experience.

I love how Tom and the team think about the things I don't! Their ability to look and find items that are new and cutting edge allows for me to receive the items and put them to use. The training aides, recipes and stickers are like icing on the cake! These extra perks are the extra perks we are looking for in each box!

Have absolutely loved all the gear that I have gotten with you guys and always informed with tracking and everything.

I still haven't received my box. They said they shipped it. UPS says they never got it. Burn box said they would send another box. Week later and they still haven't shipped the replacement box.

Considering all that is going on, the company has been fantastic to deal with, I live in Canada and still receive my Burn Box by the 10th of the month usually.
The shirts are quality no doubt about it. I feel fortunate to get what I have so far things like, radio strap, rope gloves , webbing. I’ve looked at these products but never pulled the trigger on purchasing, the team adds training tips for what you get and great recipes also.
Keep up the fantastic work.

I have received a lot of nice things and useful tools from the Burn Box. Have also had a few duplicates. But everything has been very good. I have been able to share some of the duplicate items with members of my department.

Love the box and tools and supporting smaller businesses. Don't mind the repeat tools because I can pass them along to other people, or have backups at work/car/home. Also, love the fact that usually the smalls are small enough for females.

Tried to cancel the box program because the items that come are reused and have been sent before.

I would give it a 5-star rating because the shipping and the products in the box are great. However, there have been a few times when I received an item that I had already received before. While I understand that this can happen occasionally, my concern is that I don't mind paying for something once, but I don’t want to pay to receive duplicates. That’s the only issue I have.