The chocolate was amazing and found my new favourite sweet treat. The conpany were very great with keeping in touch when talking with them when royal mail kept sending my delivery to wrong place befo... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Always had great customer experience and chocolate from these guys. Worth signing up to the newsletter to get the heads up on drops as they sell out fast! It also gives you some behind the scenes and... Toon meer
Bedrijf heeft geantwoord
The very best chocolate bars with brilliant combo's of flavours and textures. The Salted Caramel Switch up 'Bwownie' Bizare Bar is phenomenal- you won't be able to order just one after trying it.
Bedrijf heeft geantwoord
The chocolate was good and the flavour combinations are clever and unique. I just don’t think it’s worth the money. I wouldn’t buy it again. But it was tasty. Definitely delicious. You’re paying for t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Chocolate Smiths, based in Newcastle Upon Tyne, create handmade chocolate with the fun left in! Check out their signature range of Bizarre chocolate bars, as well as their limited edition chocolatey products! Great for gifts and perfect for a treat!
Contactgegevens
Unit G19 Tromso Close, Tyne Tunnel Trading Estate,, NE297XH, North Shields, Verenigd Koninkrijk
- 0191 447 0790
- steffi@thechocolatesmiths.com
- www.thechocolatesmiths.com
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Order without a doubt
I found this brand via Tiktok, one of their chocolates was viral and me being a chocolate lover decided to learn more. Boy was I happy when Isaw they had international shipping, I'm in Argentina so rarely do I get to try stuff from the UK. It arrived quicker than I thought and it took me a couple of time to figure out when they re-stocked and to be able to buy it before it ran out of stock. I made a total of 7 orders, including the pre order for the viral one and then a bunch of different flavors that I was able to catch on every re-stock. The packaging and the quality of the product is just like nothing I've seen before. It's sooo good and I just love it.
7 juli 2026
Antwoord van The Chocolate Smiths
Thank you so much for such an incredible review! 😊💛
Seven orders all the way to Argentina – wow! 🇦🇷🍫 We’re absolutely thrilled that you discovered us through TikTok and persevered with our restocks to get your hands on the flavours you wanted. 😄
It means so much to hear that both the chocolate and packaging exceeded your expectations, especially when your orders have travelled such a huge distance to reach you. Hearing that our chocolate is unlike anything you’ve experienced before is an amazing compliment to our whole team. ✨
Thank you for supporting our small UK business from the other side of the world – we really do appreciate it more than you know! 💛
Such a unique experience
Such a unique experience! Exceptional chocolate, packaged beautifully.
7 juli 2026
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you enjoyed the whole Chocolate Smiths experience – from the chocolate itself to the packaging. 🍫✨
“Exceptional chocolate” is a wonderful compliment. Thank you for your support! 💛
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re delighted you loved the chocolate and were happy with our customer service too. 🍫✨
Your lovely feedback means a lot to our whole team! 💛
The packaging is totally unique
The packaging is totally unique, very original and fun with plenty of info. I can’t think of better chocolate anywhere, all the flavours blend together so well and you can taste that only the best quality ingredients are used. Great combinations that make The Chocolate Smiths stand out above the rest. I have had good communication with the staff and they are always helpful.
4 augustus 2026
Antwoord van The Chocolate Smiths
Thank you so much for such a wonderful review! 😊
We’re absolutely delighted you love the whole experience, from our slightly bonkers packaging to the chocolate inside! 🍫✨ We put so much thought into creating unusual flavour combinations and using quality ingredients, so hearing that you feel we stand out from the crowd really means the world to us.
And thank you for your lovely comments about our team too. Providing friendly, helpful customer service is incredibly important to us, so it’s wonderful to hear. 💛
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re delighted you loved the chocolate, the packaging and our service too — the perfect trio! 🍫✨👌
Thank you for your lovely support. 💛
amazing company
amazing company, products and I hope know how tasty the bars are!
31 juli 2026
Review zonder uitnodiging
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We certainly do plenty of quality control! 😉🍫
We’re absolutely delighted you love our chocolate and our little company. Your lovely support really does mean the world to us! 💛✨
Mini bar selection
Ordered the mini bar selection box as I wanted to try a few different flavours. Packaging is fabulous, the marketing is great, and the selection is good value for money. For me, though, the flavours offered more in their descriptions than they do in reality. I found them all a bit one dimensional and very sweet. Glad I tried them but probably won’t order again.
10 juli 2026
Review zonder uitnodiging
Antwoord van The Chocolate Smiths
Thank you so much for giving us a try and for taking the time to leave such thoughtful feedback. 😊
We're really pleased you enjoyed the packaging, marketing and felt the selection box offered good value. We're sorry to hear the flavours weren't quite what you were hoping for. We know taste is very personal, and we genuinely appreciate you sharing your honest experience as it helps us continue to improve.
Thank you again for giving us a go, and we wish you all the very best. 🍫
The chocolate was FANTASTIC
The chocolate was FANTASTIC and it took all of my willpower to not inhale it all in one sitting. Will most definitely purchase again!
8 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much for your amazing review! 😊🍫 We're absolutely delighted you loved the chocolate!
We're very impressed by your willpower—we know how hard it can be not to eat it all in one sitting! 😂 Thank you so much for your support, and we can't wait to welcome you back for your next chocolate fix. 💛
Wonka moment
Just received my order after the spell of hot weather. Even delaying delivery due to this was well thought out. What can I say. First purchase from this company. As a northern lass I wanted something local for my daughter’s wedding in Lumley Castle. So it needed to be exceptional and you didn’t disappoint. The packaging is magnificent. A true Wonka moment unpacking it to reveal the treasure within. I was attracted by the unique flavours so ordered 6 bars to take to the castle. No champagne here vodka and Chocolate Smiths. Looking forward to trying the full range. It’s a need. Thank you for making it special
18 juli 2026
Review zonder uitnodiging
Antwoord van The Chocolate Smiths
Thank you so much for such an incredible review! 😊💛
We’re absolutely delighted that your first experience with us was everything you’d hoped for. Delaying deliveries during the hot weather is never an easy decision, but we’re so pleased it meant your chocolate arrived in perfect condition. 🍫✨
Hearing that our packaging gave you a real "Wonka moment" made us smile, and we’re honoured that you chose our chocolate to be part of your daughter’s wedding celebrations at Lumley Castle. What a special occasion! 🥂 (Although we have to say, vodka and Chocolate Smiths sounds like a pretty fantastic pairing! 😉)
We hope you enjoy discovering the rest of the range, and thank you so much for making us part of such a memorable celebration. 💛
Beautiful chocolate I absolutely loved…
Beautiful chocolate I absolutely loved the Eggs Packaging & will definitely try and purchase again.
3 februari 2026
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you loved the Easter Eggs and the packaging too! 🍫✨
Thank you for your lovely support, and we can’t wait to welcome you back for another treat soon. 💛
Their chocolate is just fantastic
Their chocolate is just fantastic. It's all handmade and beautifully packaged, with some unique flavours. I'm already a chocolate fan, but when I tried their Salted Caramel Bwownie Bar, I was absolutely blown away and just couldn't get enough of it! I highly recommend to anyone really. The delivery can take a bit of time, but you are told that when ordering and they keep you updated on its progress. You can really tell how much love goes into the production of these bars!
13 juli 2026
Review zonder uitnodiging
Antwoord van The Chocolate Smiths
Thank you so much for such a wonderful review! 😊💛
We’re absolutely delighted you’re enjoying our chocolate, and it’s fantastic to hear that the Salted Caramel Bwownie Bar was such a hit! 🍫✨
Thank you as well for your kind words about our handmade approach, unique flavours and packaging. We really appreciate you mentioning our delivery times too – we always do our best to keep everyone updated while we’re busy creating each order fresh.
Your support means the world to our small team. Thank you for recommending us! 😊🍫
Delicious high end bespoke chocolates…
Delicious high end bespoke chocolates and well worth the wait…😊
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you enjoyed the chocolate and felt it was worth the wait. 🍫✨
Thank you for your lovely support – it really means the world to our team! 💛
Best chocolate ever 😁
8 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much! 😊 That’s the sweetest compliment we could ask for! 😁🍫✨
We’re absolutely delighted you loved it. Thank you for your support! 💛
Great buy!
I saw an add for your candy bars and decided to order, without looking where it would ship from. I live in northwest Iowa, in the middle of summer. I was so worried I would receive a melted mess. But to my surprise and delight, they arrived in perfect condition. I have been enjoying a small piece a day. The taste of the chocolate is smooth and not overly sweet. Will order again, but I will wait till the cooler months.
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much for your lovely review! 😊
We’re absolutely delighted your chocolate made it all the way to Iowa in perfect condition, especially during the summer! 🍫✨
It’s wonderful to hear you’re enjoying a little piece each day and that you love the smooth flavour of our chocolate. We completely understand waiting for the cooler months for your next order, and we’ll be looking forward to welcoming you back then! 💛
There are no words good enough !!…
There are no words good enough to describe how amazing The Chocolate Smiths chocolate is . I’ve ordered many times and each bar is made with so much love and care and the taste is simply indescribably good!!!! The Chocolate Smiths team are as amazing as their chocolate. Any order queries are dealt with promptly with care. Well done Steffi and the team!!
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much for such an incredible review! 😊💛
We’re absolutely delighted to hear how much you love our chocolate and that you can taste the love and care that goes into every bar. 🍫✨
Your kind words about our team and customer service mean just as much to us. We’ll be sure to pass your lovely comments on to Steffi and the rest of the team – they’ll be thrilled!
Thank you so much for your continued support. It truly means the world to our small family business. 💛🍫
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re delighted you enjoyed the chocolate and that it arrived beautifully packaged. 🍫✨
Excellent customer service and the…
Excellent customer service and the chocolate is amazing perfect
3 april 2026
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you enjoyed the chocolate, and it’s wonderful to hear our customer service made such a great impression too. 🍫✨
Best chocolate bar ever
Chocolate was amazing best chocolate bar ever. Amazing customer service. Best presentation. I hope this will be a treat I get myself every time.
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much for such a wonderful review! 😊
We’re absolutely delighted you loved the chocolate, our customer service and the presentation. 🍫✨ Hearing that you hope it becomes your regular treat is one of the biggest compliments we could receive! 💛
Thank you for your support, and we look forward to treating you again soon. 😊🍫
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We're absolutely delighted you enjoyed it. Hearing "perfection" means the world to us! 🍫✨
We're so pleased you loved both the packaging and the chocolate. Thank you for your lovely support. 💛
Totally delicius
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re so glad you loved it! 🍫✨
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.