The chocolate was amazing and found my new favourite sweet treat. The conpany were very great with keeping in touch when talking with them when royal mail kept sending my delivery to wrong place befo... Toon meer
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Always had great customer experience and chocolate from these guys. Worth signing up to the newsletter to get the heads up on drops as they sell out fast! It also gives you some behind the scenes and... Toon meer
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The very best chocolate bars with brilliant combo's of flavours and textures. The Salted Caramel Switch up 'Bwownie' Bizare Bar is phenomenal- you won't be able to order just one after trying it.
Bedrijf heeft geantwoord
The chocolate was good and the flavour combinations are clever and unique. I just don’t think it’s worth the money. I wouldn’t buy it again. But it was tasty. Definitely delicious. You’re paying for t... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
The Chocolate Smiths, based in Newcastle Upon Tyne, create handmade chocolate with the fun left in! Check out their signature range of Bizarre chocolate bars, as well as their limited edition chocolatey products! Great for gifts and perfect for a treat!
Contactgegevens
Unit G19 Tromso Close, Tyne Tunnel Trading Estate,, NE297XH, North Shields, Verenigd Koninkrijk
- 0191 447 0790
- steffi@thechocolatesmiths.com
- www.thechocolatesmiths.com
4,6
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1K reviews
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The Chocolate Smiths are the real Willy Wonka's of this generation!
I have been purchasing from The Chocolate Smiths about 10-12 months now and they are hands down the best chocolate company ever! Yes you pay more for their chocolate, but it is special and a real treat, and you pay for the craftsmanship and the quality of the chocolate.
Their customer service is absolutely amazing a specific big thanks and mention to Krystyna, Steffi's Mum who provides the best customer service I have ever received she is an absolute credit to the company. I absolutely love receiving her emails! I love seeing all the social media posts as well on Instagram and receiving the newsletter.
Stand out and favourite bars of mine have been The Hetty's Kitchen Collab Bar and the Baklavaty Collab Bar. I love buying the Collab Bars; they are such a treat and should be called Brick Bars lol.
My faves from what I have tried have been the Baklava Inspired Core Range chocolate bar, The Tiramisu chocolate Bar, and a new, recent favourite is the newly improved Salted Caramel Bwownie Bar.
My boyfriend's favourites are the Nana's Biscuit Tin, The Golden Caramel Bar, The Hetty's Kitchen Collab Bar, and the Savvy Baker Collab Bar.
Steffi and her team should be known as the real life chocolate willy wonka's and I will very much continue to support and buy from them as much as I can!
8 juli 2026
Review zonder uitnodiging
Antwoord van The Chocolate Smiths
Thank you so much for such an incredible review! 😊💛
We honestly can't thank you enough for your continued support over the last year. It means the world to us that you appreciate the craftsmanship, quality and care that goes into every bar we make. 🍫✨
A huge thank you as well for your incredibly kind words about our customer service. Krystyna will be absolutely thrilled to read this – you've truly made her day! 🥹
We loved hearing about both yours and your boyfriend's favourite bars too! The collab bars have certainly been something special, and we have to admit... "Brick Bars" gave us a good laugh! 😄🍫
Being compared to real-life Willy Wonkas is one of the biggest compliments we could ever receive. Thank you for your support, your enthusiasm and for being such a wonderful part of The Chocolate Smiths family. We can't wait to share more exciting creations with you! 💛🍫✨
Just got my baklavaty bar
Just got my baklavaty bar. AHHHHHH!!!!!!!!!!!!! IT WAS INCREDIBLE
8 juli 2026
Review zonder uitnodiging
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We absolutely love this! 😍🍫✨
We're so delighted you loved the Baklavaty Bar — that reaction says it all! 😄 Thank you for sharing your excitement with us, and we hope every bite was just as incredible as the first! 💛
Quality chocolate with great flavors
Quality chocolate with great flavors. The baklava collaboration bar is one of the best sweet treats I’ve ever had in my life.
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much for such a fantastic review! 😊
We’re absolutely delighted you enjoyed the chocolate and our flavour combinations. 🍫✨ Hearing that the Baklavaty collaboration bar is one of the best sweet treats you’ve ever had really means the world to us! 💛
Absolutely dangerous
This is absolute the worst chocolate I’ve ever had. I kept it in my fridge and the chocolate kept looking at me each time I opened fridge looking for some healthy snacks. It was calling my name. So I gave in and opened the wrapper. It all started with a single square. Then the second one. Then third. I don’t know how it happened, but on day two there was no more chocolate left. This was the most dangerous chocolate I’ve ever had. It was the worst for my summer body. It was the best for my tastebuds. 🤎 I’ve never had a chocolate that didn’t live past 48h. I ate the whole thing all by myself. I just wish it was calorie free and I wish had more of it… unlimited supply 😟 I don’t know what they put inside, but this was totally worth the money. And I have to say, the packaging deserves a separate 10/10 review. It is so beautiful and makes you feel even more excited for what’s inside.
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much for such an amazing review! 😂🍫
You had us going there for a moment! 😄 We’re absolutely delighted the chocolate was such a hit... even if it wasn’t the best thing for your summer body! 🤭
Hearing that it disappeared in under 48 hours and that it was worth every penny truly means the world to us. And thank you for the lovely comments about the packaging too – we put just as much thought into the experience as we do the chocolate itself. ✨
If only we could make it calorie-free with an unlimited supply... we'd be first in the queue! 😉💛
Recommend 10/10
The ordering process was very straightforward. The description of the chocolate bars were accurate. The shipping information was helpful. The chocolate was so delicious we cannot wait to order more.
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much for your lovely review! 😊
We’re absolutely delighted you found the ordering process straightforward and that the product descriptions and shipping updates were helpful. 🍫✨
Most importantly, we’re so pleased you loved the chocolate! We can’t wait to welcome you back for your next order. 💛
Product more than lives up to the hype
Product more than lives up to the hype. Absolutely stunning every time. Great packaging.
8 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted to hear the chocolate lived up to the hype! 🍫✨
It’s wonderful to know you enjoyed both the chocolate and the packaging. Thank you so much for your support! 💛
Always a lovely experience
Always a lovely experience - from packaging to item quality, the chocolate is always out of this world!
3 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted to hear that every order is a lovely experience for you. From the packaging to the chocolate itself, we put so much care into every detail, so your kind words really mean the world to us. 🍫✨
Spectacularly Different Chocolate
This is not ordinary chocolate. This is original, imaginative chocolate. Filled bars of the finest quality, handmade with love. Spectacularly different.
6 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much for such a fantastic review! 😊
We’re absolutely delighted you appreciate what makes our chocolate different. Creating original, imaginative flavours with the finest ingredients is exactly what we love to do, so your kind words mean the world to us. 🍫✨
Thank you for your support! 💛
Had three different chocolate bars.
Had three different chocolate bars.. Great marketing, but expected them to tadte better. Just personal preference, they werent my cup of tea.
6 juni 2026
Antwoord van The Chocolate Smiths
We’re sorry to hear our chocolate wasn’t quite to your taste, though we really appreciate you giving three different bars a try. We know flavour is very personal, and we’re grateful you took the time to share your thoughts. 🍫
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted your second order was just as delicious as the first! 🍫✨
Thank you for your continued support, and we can’t wait to welcome you back for your next order. 💕
Honestly the best chocolate I've ever…
Honestly the best chocolate I've ever tasted so delicious all tge fillings are amazing I love them all, such a fabulous small business love supporting them ❤️ quality chocolate 🍫
6 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much for such a wonderful review! 😊
We’re absolutely delighted you love our chocolate and all the different fillings. Hearing that it’s the best chocolate you’ve ever tasted really means the world to us! 🍫✨
Thank you as well for supporting our small business – it truly means everything to our team. ❤️
Antwoord van The Chocolate Smiths
Thank you so much! 😊 That’s such an incredible compliment — we’re absolutely delighted you think so! 🍫✨
Gorgeous chocolate
Gorgeous chocolate, so rich and creamy it lasted for two weeks, no way could I eat a lot in one go.
Would definitely recommend, the design on the chocolate and the packaging were also superb. 🤩🤩
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much for your lovely review! 😊
We’re absolutely delighted you enjoyed the chocolate, and we're so glad you loved the design and packaging too. 🍫✨
It’s wonderful to hear you were able to savour it over two weeks—that’s impressive! 😄 Thank you so much for recommending us. 💛
Amazing chocolate & well worth the…
Amazing chocolate & well worth the price,bought quite a lot of it now 😍
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you think our chocolate is worth the price, and it means so much to hear you’ve come back for more time and time again! 🍫✨😍
Very expensive for what it is
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you for your feedback 😊
We’re sorry to hear you didn’t feel our chocolate offered good value for you. We really appreciate you taking the time to share your thoughts, and we're grateful you gave us a try. 🍫
Wonderful Chocolate bars!!
The chocolate is always very rich and tasteful... I always have a,supply in the fridge the flavours are great then you get the special addition ones aswell they're great 😍😍
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you so much! 😊 We’re absolutely delighted you love the chocolate — and we have to say, keeping a supply in the fridge sounds like a brilliant idea! 😄🍫✨
We’re so glad you enjoy both our classic flavours and the special edition creations. Thank you for your continued support! 😍💛
Bit of style over substance
Bit of style over substance, packaging gorgeous but actual product just okay… actual chocolate fair but at £10 a bar I expected to be blown away and wasn’t
5 juni 2026
Antwoord van The Chocolate Smiths
Thank you for your feedback 😊
We’re really pleased you loved the packaging, though we’re sorry to hear the chocolate itself didn’t quite live up to your expectations. We understand that at our price point, customers expect to be truly wowed, and we appreciate you taking the time to share your honest thoughts. 🍫
Excellent Service
My situation required shipment within specific days for the chocolate bars to arrive to London first and then eventually to its final destination which is oversees. This wouldn’t have been possible without Krystyna’s help, she was there from day one answering all my questions regarding storage and helped with all logistics involved. I felt welcomed and part of the Chocolate Smiths’ family.
Will update this review once these bars end up in my belly. Cheers!
23 juni 2026
Review zonder uitnodiging
Antwoord van The Chocolate Smiths
Thank you so much for such a lovely review! 😊
We're absolutely delighted we could help make everything run smoothly for your journey overseas. It was a pleasure to assist, and hearing that you felt welcomed and part of The Chocolate Smiths family truly means the world. 💛🍫✨
We hope the bars arrive safely at their final destination and, most importantly, that they're every bit as delicious as you're hoping! We'll look forward to that update once they've made it into your belly. 😄
Golden Caramel = Divine! 😍
My order was received within the expected time frame which was great! ☺️ I bought the Savvy Baker X The Chocolate Smiths Collaboration bar and was really looking forward to receiving the product as I had seen so much marketing for it on social media.
The standout for me was definitely the flavour combinations! 😍 The golden caramel was absolutely delicious and the white chocolate ganache with Frosties infused within it was yummy. I also really liked the Brownie part of the Brookie, however, the Cookie part of it wasn't working for me at all, unfortunately 😔 It was dry and the moisture that I had expected to be there simply wasn't. It was the only part of the bar which I didn't like! If it only had the Brownie in then it would have been a 10/10! 😔
Overall though, I thought it was a really creative and indulgent chocolate bar with some fab elements, however, I do think the price was a little high for what it was. £18 would be better than £20 in my opinion. Yes, the £2 would make a difference 😉
I will definitely keep my eye on future products as I love the branding and flavour combinations! 😍
29 mei 2026
Review zonder uitnodiging
Antwoord van The Chocolate Smiths
Thank you so much for such a thoughtful review! 😊
We’re delighted your order arrived as expected and that you enjoyed so many elements of the Savvy Baker collaboration bar. 🍫✨ The Golden Caramel has certainly been a favourite! 😍
We really appreciate your honest feedback on the cookie layer and value for money too. Comments like these are incredibly helpful, and we're grateful you took the time to share them with us.
It’s wonderful to hear that you loved the creativity, branding and flavour combinations, and we hope there’ll be a future creation that earns that 10/10 from you! 💛
Not only is the chocolate delicious and…
Not only is the chocolate delicious and unique, the packaging is so cute and fun. I was so in love with this chocolate as soon as I tasted it I couldn’t wait to place a second order. Highly recommend. Great as a gift or to treat yourself, you will not be disappointed.
17 juni 2026
Review zonder uitnodiging
Antwoord van The Chocolate Smiths
Thank you so much for such a lovely review! 😊
We’re absolutely delighted that you loved both the chocolate and the packaging. 🍫✨ Hearing that you couldn’t wait to place a second order is such a wonderful compliment!
Thank you for recommending us, and we’re so glad you feel our chocolate makes the perfect gift or treat. 💛
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