The Designer Rooms Reviews 

The lady who served us was so lovely gave us upl information we needed and asked .We left to go to other shops but returned to Designer Rooms because we loved our purchase ❤️

Very pleasant and helpful shop assistant.

Visited The Designer Rooms Braehead. Bought 2 lamps in the sale. Got them home, unpacked them and the gold on both shades were severly scratched and hideous to look at. Called them and they said they were exdisplay models. There were no signage for customers notifying them they were ex display or reduced from original price due to ex display. I assumed that they were brand new but they are not. When calling them they said bring them in for exchange or credit note, they are refusing to refund me and breaching their own returns policy which clearly states on their websife full refund within 30 days. They are clearly selling damaged goods without notifing the customers which is illegal

Polite and very helpfull service delighted with my purchase

Great service and very helpful

Friendly efficient customer service

Good customer service from in shop staff. Phoned up the next day and ordered additional item that I had seen and it was all ready the next day for pick up at the shop.

Exceptional customer service-We went out for a soft, comfortable chair for my daughter and Jamie at the Braehead store was amazing. Thank you so much for the all your help. The leather recliner is fabulous, thanks for going the extra mile, we are so grateful

Great experience, so happy with my purchases, the customer service is outstanding. Lorraine & Liz are so helpful and genuinely nice people. It’s a pleasure even to just browse the store

We had such a fantastic experience at The Designer Rooms in Braehead, Glasgow, and I can’t recommend the store highly enough.

A huge thank you to Denise Sutherland, who was absolutely amazing from start to finish. She was so patient with me and my family while we took our time choosing our furniture, never making us feel rushed or pressured. She was incredibly knowledgeable, friendly, and went above and beyond to help us find exactly what we were looking for.

She was also so lovely with my two girls, making them feel welcome and chatting away to them, which made the whole experience even more enjoyable for our family.

The customer service we received was outstanding, and it made the whole experience stress-free from beginning to end. Thank you so, so much, Denise, we really appreciate all your help and are absolutely delighted with our new furniture. We wouldn’t hesitate to recommend both Denise and The Designer Rooms to anyone looking for beautiful furniture and exceptional service! ❤️

The sales person was very attentive and gave us excellent service

The showroom is just stunning i had too many dinning sets i liked but liz wood was amazing and helped me .she was amazing from the start had loads of patients till I finally picked the right one for me . Can't wait to go back and pick my suite . Would highly recommend the designer rooms

Lorraine at Prestwick store very helpful again today as she is on all my visits to the store
Nothing is a bother always smiley helpful thank you

James from the braehead store was really helpful and friendly
A credit to your company

Have shopped many times,at the Kilmarnock store, staff alwsys helpful and considerate

We went into the shop as we had never came across it before, we got looking at the furniture and was greeted with the lovely Allison in the Livingston store who was happy to answer any questions we had gave us prices and options for dining table and chairs. We ended up paying a deposit on our new dining table and chairs we will also be returning to purchase our sofa next month. There is a wide variety to chose from and nothing is too much trouble for Alison she will help in any way she can. Thanks again what a great and easy experience.

Quick efficient service

Robbie was a great sales advisor

Bought some wall art
Good price very friendly helpful staff

A beautiful store with beautiful items.
Friendly and helpful staff.