The iFISH Store Reviews 

5.089
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I recently found out about the iFISH store and it was absolutely great! They have the best collection of fish that I have ever seen in any aquarium store. In addition, the staff, (especially) Valerie,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I ordered 2 inch different discus. One never really recovered from transport and died in a day (they have a two hour return policy.) one died a few weeks later. The remaining 4 seem happy and healthy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Right from the first time of reading how the fish are quarantined,straight to the delivery everything is done so professional. And done were the customer never has to worry about anything and will kno... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

iFish always ship healthy and beautiful looking fish. From my cichlids that I purchased awhile back to my Discus Ibought recently. All are doing wonderful. Shipping is the fastest of all the online f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tropische vis-winkel
  2. Dierenwinkel

Geschreven door het bedrijf

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(5.089)

319 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

small cichlids

fast shipping.... great fish ...very happy with my order.... would order again...

1 december 2025
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Antwoord van The iFISH Store

Hi Anthony;

Thanks so much for the great review! We’re happy to hear your cichlids arrived quickly and that you’re happy with your order. It means a lot to us, and we really appreciate you giving The iFISH Store a try. We’d love to help you again anytime—thanks for choosing us!

Beoordeeld met 5 van de 5 sterren

Quality of fish were outstanding

Quality of fish were outstanding. unfortunately the first shipment was a total loss due to FedEx temporarily loosing the package and leaving it in extreme cold weather. Ifish immediately made it right

1 december 2025
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Antwoord van The iFISH Store

Hi Randy;

Thanks so much for the great review and for giving us the opportunity to make things right. We’re really happy to hear you loved the quality of the fish. We were bummed about that first shipment with the FedEx delay and cold, but we’re glad we could rectify the situation. We truly appreciate your patience and continued support. Thanks for being a repeat customer—we look forward to sending more fish your way!

Beoordeeld met 5 van de 5 sterren

My FISH are doing great all of them…

My FISH are doing great all of them survived the trip here they look so beautiful in my tank and we’re still going strong. I would recommend doing this when you’re looking for FISH to my friends and family.

24 november 2025
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Antwoord van The iFISH Store

Hi Janica;

Thanks so much for your kind words! We’re happy to hear that all your fish arrived safely and are doing great — and that they look beautiful in your tank! It really means a lot to us that you’d recommend The iFISH Store to your friends and family. Enjoy your African Cichlids and Plecos, and please don’t hesitate to reach out if you ever need anything. We’d love to help again!

Beoordeeld met 5 van de 5 sterren

The fish are beautiful

The fish are beautiful. I can't get fish like this in my local pet stores.
Gteat company to do bussiness with.

24 november 2025
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Antwoord van The iFISH Store

Hi Kathleen;

Thank you so much for the kind words and for being a repeat customer! We’re thrilled to hear you’re loving the African Cichlids. It means a lot to us that you chose to shop with us when you can’t find fish like these locally. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

trustworthy

trustworthy, you get what you pay for

24 november 2025
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Antwoord van The iFISH Store

Hi Kenneth;

Thank you so much for your continued trust and support! Your repeat business means the world to us. We’re so glad you’ve been happy with the African cichlids and truly appreciate you choosing us again and again!

Beoordeeld met 5 van de 5 sterren

Great service

24 november 2025
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Antwoord van The iFISH Store

Hi Dantrile;

Thanks for coming back to restock! We’re glad you had great experience and hope your African Cichlids are settling in beautifully. Always happy to help!

Beoordeeld met 5 van de 5 sterren

Best place to fish! Ha,ha!

Great website! Nice reasonable prices too! Fish arrive safe and in a timely manner!

24 november 2025
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Antwoord van The iFISH Store

Hi Richard;

Thank you so much for being a repeat customer and for the kind words. We’re glad you enjoy the website, find the prices fair, and that your fish arrived safe and on time.

We appreciate your support and hope to see you back here fishing again soon! 😄

Beoordeeld met 1 van de 5 sterren

Bad experience

Bad experience. Fish arrived deceased. They wanted me to pay for shipping to get a replacement fish. That’s almost another 50 dollars. Won’t never do business again. Bad experience. Do not buy from this place

18 november 2025
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Antwoord van The iFISH Store

Hi Jeffery;

We’re truly sorry to hear about your experience and were disappointed that one fish did not survive shipment. As you mentioned, you’ve had multiple successful orders with us in the past, which we sincerely appreciate.

When an issue occurs, we always work to resolve it fairly and in accordance with our clearly stated Live Arrival Guarantee. As outlined on our website, we do not reship fish, and guarantees are processed through either a refund or store credit on a case-by-case basis. Shipping fees are non-refundable, and replacements are only sent at no cost if all fish in the order perish, with proper documentation.

In your case, we honored our guarantee and issued a refund for the fish that did not survive, despite the rest of the order arriving safely. While we understand your preference for a replacement fish, reshipping is not something we offer under our policy.

We value our customers—especially our repeat ones—and always strive to be transparent, fair, and responsive. We’re sorry this experience didn’t meet your expectations, but we did act in accordance with our posted policies and in good faith.

Wishing you all the best in your aquarium endeavors.

Beoordeeld met 5 van de 5 sterren

Awesome fish arrived alive and well…

Awesome fish arrived alive and well even with FedEx fumbling the ball.

17 november 2025
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Antwoord van The iFISH Store

Hi Anthony;

Thanks so much! Glad your Arowana made it to you safe and sound—even with FedEx dropping the ball. Really appreciate you coming back to us. Enjoy your new addition to your tank!

Beoordeeld met 5 van de 5 sterren

Excellent Fish

Great service with healthy fish

17 november 2025
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Antwoord van The iFISH Store

Hi Victor;

Thank you so much! We’re really glad to hear you’re enjoying the fish. We always love seeing your name come through—thank you for being such a loyal customer and for trusting us with stocking your tank. Appreciate you!

Beoordeeld met 5 van de 5 sterren

Was looking for red hook silver dollars…

Was looking for red hook silver dollars and fish found them for me. I bought 3 and got them next day. Third time I've bought fish and had them delivered to Michigan from New York. Thank You iFish until next time.

19 november 2025
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Antwoord van The iFISH Store

Hi Charles;

Thank you so much for the great review! We’re really glad we could help you find the Red Hook Silver Dollars you were looking for.

Great to hear this is your third order with us and that everything arrived safely in Michigan the very next day. We really appreciate your trust and continued support!

Thanks again from all of us here at The iFISH Store — we’ll be here when you’re ready for the next round!

Beoordeeld met 5 van de 5 sterren

My 3rd order in 6weeks and like always…

My 3rd order in 6weeks and like always great service and amazing fish!!!

18 november 2025
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Antwoord van The iFISH Store

Hi Douglas;

Thanks so much for your 3rd order in just six weeks! We really appreciate you!
It means a lot to hear that the service and fish keep hitting the mark. Can’t wait to ship your next round! Happy fishkeeping!

Beoordeeld met 5 van de 5 sterren

My fish arrived alive and well,

My fish arrived alive and well,
They were not eating for the first few days and I contacted customer service and they responded immediately! Turns out that their fish are kept on a 5 star dinning exepirience, and I was giving them 3 stars and were not having it! So I followed Ifish's regiment and all is well! My other fish seem happier as well!😊😊

10 november 2025
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Antwoord van The iFISH Store

Hi Chauncey;

Thank you so much for the great review! 😊 We’re really glad to hear your Discus arrived alive and well, and even happier that a quick adjustment to their “5-star dining” did the trick! They can definitely be a little picky at first.

We appreciate you reaching out so we could help—you’re doing an awesome job, and it’s wonderful to hear that your other fish are thriving too. Thanks again for choosing The iFISH Store! 🐠💙

Beoordeeld met 5 van de 5 sterren

I love watching the various fish I have…

I love watching the various fish I have bought from you. Excellent packaging and shipping and instructions

10 november 2025
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Antwoord van The iFISH Store

Hi Pamela;

Thank you!
So glad to hear you’re enjoying all the fish you’ve gotten from us. We really appreciate you being such a frequent customer! And thanks for the shout-out on the packaging and instructions — we try to make everything as smooth as possible.

Always happy to help when you’re ready for more fish!

Beoordeeld met 5 van de 5 sterren
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Antwoord van The iFISH Store

Hi Jeff;

Thank you so much for the 5-star review!
We’re glad you had a great experience with us. We really appreciate you giving us a try and hope to see you again soon. Enjoy your new fish!

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Quick response with problem with getting the wrong fish.
Very knowledgeable staff.
Got an instant refund!
Would not hesitate to order again from the Ifish Store!

27 oktober 2025
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Antwoord van The iFISH Store

Hi Robert;

Thanks so much for the awesome review! Glad we could jump in and fix the mix-up quickly for you. Our team’s always here to help, and we appreciate you giving us a try. Hope we can help you stock your aquarium again in the future!

Beoordeeld met 5 van de 5 sterren

Thanks for the fish

Thanks for the fish. They are great and doing well. Will definitely order again. 💯

3 november 2025
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Antwoord van The iFISH Store

Hi Shabazz;

Thank you so much for the review! We’re really happy to hear your discus are thriving!

We really appreciate you giving us a try, and we’ll be here whenever you’re ready for your next order. In the meantime, enjoy your new discus!

Beoordeeld met 5 van de 5 sterren

Great Busines

i came across a problem with delivery which wasn't they fault byt they was understanding and very patient. ifish is a great store and the staff is even better especially Valerie 👏🏾 thank you so much. I will continue to patronage the business e

27 oktober 2025
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Antwoord van The iFISH Store

Hi Cindy;

Thanks so much for the awesome review and for your continued business with us!

We’re really glad we were able to work through the delivery issue with you, and we appreciate your understanding since it was out of our hands. It means a lot to hear your kind words about our team — especially Valerie, we’ll be sure to share this with her.

We look forward to sending you more beautiful fish in the future!

Beoordeeld met 4 van de 5 sterren

Good assortment!

The assorted 10pk I ordered from them came with a beautiful assortment of Discus.

27 oktober 2025
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Antwoord van The iFISH Store

Thanks so much! We’re really glad to hear you were pleased with the assortment you received. Discus are such stunning fish, and we're sure the 10-pack brought a beautiful variety to your tank. We appreciate you as a repeat customer and look forward to helping you stock your tank again in the future!

Beoordeeld met 5 van de 5 sterren

On my last purchase

On my last purchase. One of the fish died.

27 oktober 2025
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Antwoord van The iFISH Store

Hi Jeff;

Thank you so much for your review and for being such a great customer. We’re really sorry to hear that one of your fish didn’t make it. Based on your email today, we asked for a quick photo so we can take a closer look and help make this right for you.

We truly appreciate you and we’re here to help every step of the way!

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