The iFISH Store Reviews 

5.088
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I recently found out about the iFISH store and it was absolutely great! They have the best collection of fish that I have ever seen in any aquarium store. In addition, the staff, (especially) Valerie,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I ordered 2 inch different discus. One never really recovered from transport and died in a day (they have a two hour return policy.) one died a few weeks later. The remaining 4 seem happy and healthy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Right from the first time of reading how the fish are quarantined,straight to the delivery everything is done so professional. And done were the customer never has to worry about anything and will kno... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

iFish always ship healthy and beautiful looking fish. From my cichlids that I purchased awhile back to my Discus Ibought recently. All are doing wonderful. Shipping is the fastest of all the online f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tropische vis-winkel
  2. Dierenwinkel

Geschreven door het bedrijf

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(5.088)

318 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Everything

Everything,

From order to delivery, fish Healthy.

5 januari 2026
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Antwoord van The iFISH Store

Hi John;

Thanks so much for being a returning customer! We’re happy to hear everything—from order to delivery—went smoothly and your cichlids arrived healthy. Enjoy them, and thanks again for choosing us!

Beoordeeld met 5 van de 5 sterren

great place to buy fish online

my first experience with this online service was great fish arrived all happy and healthy will buy again

5 januari 2026
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Antwoord van The iFISH Store

Hi Crystal;

Thank you so much for the kind review! We’re really happy to hear your tetras arrived healthy and settled in well. We truly appreciate you choosing us for your first online fish order and look forward to helping you again when you’re ready for your next purchase.

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery

29 december 2025
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Antwoord van The iFISH Store

Hi Daniel;

Thanks for the 5-star review. Glad you were pleased with the speedy delivery and everything arrived safely. Hope we can help you stock your tank again in the future!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

29 december 2025
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Antwoord van The iFISH Store

Hi Steven;

Thanks so much! Really glad our customer service was helpful, and we hope your Plecos are settling in great. Happy fishkeeping!

Beoordeeld met 5 van de 5 sterren

Fish arrived healthy and Beautiful

Fish arrived healthy and Beautiful, im a repeated customer.

29 december 2025
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Antwoord van The iFISH Store

Hi Jesse;

Thanks so much for coming back to us again! We’re really glad your African Cichlids arrived healthy and showing their distinctive colors/markings. We seriously appreciate you being a repeat customer—means a lot! Looking forward to helping you stock your tank again in the future.

Beoordeeld met 5 van de 5 sterren

Caring Fish Company

All the fish came nicely packed and shipped. The directions for tempering the fish to the water were excellent! They are all doing well. The Kissing Guarami are so cute and the Beta is Gorgeous. We have named him "Sugar." The Tiger Barbs chase each other all day long. Although your shipping cost is very high, we won't hesitate to order from you again. Thank you.

29 december 2025
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Antwoord van The iFISH Store

Hi Celestine;

Thank you so much! We’re so happy everything arrived safe and that the acclimation directions were helpful.

Kissing Gourami really are little cuties, and “Sugar” is a great name for your betta. And yep—Tiger Barbs basically treat the tank like their personal racetrack!

Also, totally hear you on the shipping cost. We pack and ship live fish overnight with lots of insulation and supplies to keep them safe, so it can get pricey—but we really appreciate you being willing to give us a shot again.

Thanks for ordering from us….looking forward to help you stock your tank again in the future!

Beoordeeld met 5 van de 5 sterren

Fish were very healthy

Fish were very healthy, colorful and packed well

15 december 2025
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Antwoord van The iFISH Store

Hi Darren;

We’re glad everything arrived safely and your fish are doing great. Thanks for coming back to us again — we appreciate your business!

Beoordeeld met 5 van de 5 sterren

Everything went well from day 1

Everything went well from day 1, the fish arrived well packaged, healthy and beautiful. No complaints at all !!, bought more a week later.

22 december 2025
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Antwoord van The iFISH Store

Hi Peter;

Thanks so much for the awesome review! We’re really happy to hear your cichlids arrived healthy, well packed, and showing their distinctive colors and markings. And the fact that you came back and ordered more a week later makes our day! We truly appreciate your support and look forward to helping you stock your tank again in the future!

Beoordeeld met 5 van de 5 sterren

Healthy Fish!

I have purchased cichlids from the iFish store several times. The fish always arrive healthy. I really like the number of cichlid varieties that are available from this store. I highly recommend this company.

22 december 2025
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Antwoord van The iFISH Store

Hi Greg;

Thank you so much for being a repeat customer and for the awesome review! We’re happy to hear your cichlids always arrive healthy and that you’re enjoying the variety we offer. Your recommendation means a lot to us. We appreciate your continued support and look forward to helping you stock your tank in the future!

Beoordeeld met 5 van de 5 sterren

Su gran equipo de atención al cliente

Su gran equipo de atención al cliente me ayudó y estuvo al tanto de todo lo que necesitaba

22 december 2025
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Antwoord van The iFISH Store

Hola Alejandro;

¡Muchísimas gracias por tus amables palabras! Nos alegra mucho haberte podido ayudar y haberte ayudado con todo. Si alguna vez necesitas algo, no dudes en contactarnos. ¡Siempre estaremos encantados de ayudarte!

Beoordeeld met 5 van de 5 sterren

Amazing experience from an amazing company!

Having ordered previously, I was excited to receive my order again! I was not disappointed! Stunning fish, all healthy and arrived on time! My previous orders were shared with others but this one was all for me. I have a 150 gallon tank I have spent almost a year getting ready and now I can’t take my eyes off it! The fish, along with my scape truly made my dream tank come to life and made it everything I was hoping for! Everything from the customer service to receiving my order was far and away my most pleasant experience for an order and one I hope to duplicate when I get ready for the second and final phase of the aquarium project! In my eyes definitely a top notch experience from an amazing company! Keep up the great work!

15 december 2025
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Antwoord van The iFISH Store

Hi Jason;

This made our day—thank you for sharing this! It’s awesome to hear how everything came together, especially after putting so much time and care into getting that 150-gallon just right. We’re really glad this order was a home run and truly appreciate you trusting us again. Can’t wait to be part of phase two when you’re ready… and enjoy that tank (we know it’s hard to stop staring at it)! 😄🐟

Beoordeeld met 5 van de 5 sterren

Ordering was easy and it arrived timely.

Ordering was easy and it arrived timely.

15 december 2025
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Antwoord van The iFISH Store

Hi Omar;

Thanks for ordering with us again! We’re glad everything went smoothly and your Peacocks arrived right on time. We really appreciate you coming back and hope you’re enjoying the latest additions to your tank!

Beoordeeld met 5 van de 5 sterren

Top notch customer service!

Fedex completely dropped the ball getting my fish delivered in a reasonable amount of time. Unfortunately, he didnt make it after several days being shipped. iFish made it right and sent me another and luckily FedEx was on it. Excellent customer service and real people you can talk to! Very fast email responses as well. Would highly recommend!

6 januari 2026
Review zonder uitnodiging
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Antwoord van The iFISH Store

Hi Chris;

Thanks so much for the great review! We’re really sorry FedEx dropped the ball the first time — that’s never the experience we want for anyone or their fish. We’re glad we were able to make it right and get a healthy cichlid to you safely on the second shipment.

We really appreciate your patience and understanding, and we’re happy to hear our quick replies and personal service helped along the way. Thanks again for the recommendation — it means a lot to us! We’re always here if you need anything!

Beoordeeld met 5 van de 5 sterren

Will be buying again!

Great communication, and beautiful discus juveniles.

8 december 2025
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Antwoord van The iFISH Store

Hi Rosa;

Thank you so much! We’re really glad you’re happy with the communication and your juvenile discus. It means a lot to hear you’ll be buying again—looking forward to helping you stock your tank!

Beoordeeld met 3 van de 5 sterren

Quality of discus

The quality of the discus is not for serious discus keepers.

15 december 2025
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Antwoord van The iFISH Store

Hello Romas;

Thanks for sharing your feedback. We’re sorry to hear that our discus didn’t meet your expectations. We really care about providing healthy, well-raised fish and are always working to improve. If you’d like to share more details about your experience, we’d genuinely appreciate the opportunity to learn more and see how we can do better. You’re welcome to reach us anytime at info@theifishstore.com.

Beoordeeld met 1 van de 5 sterren

I ordered my fish fro 12/24/25 and it’s…

I ordered my fish fro 12/24/25 and it’s 1/4/2026 and I still haven’t received it yet. I want my money back for my fish and my shipping costs also

28 december 2025
Review zonder uitnodiging
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Antwoord van The iFISH Store

Hello George;

Thank you for your review. We’d like to clarify a few details for accuracy and transparency.

Our records show that your order was placed on 12/28/25, not 12/24. As posted on our website prior to the holidays, 12/14 was the last day to order for delivery before Christmas, and all orders placed after that date were scheduled to begin shipping the week of January 5th due to carrier limitations and fish safety during the holiday period.

Your order was still well within our stated 7–10 business day processing timeframe at the time of your request.

That said, we fully understand your frustration, and as requested, we issued a full refund including shipping.

We always aim to be as transparent as possible with timelines and policies and appreciate the opportunity to clarify. We wish you the best moving forward.

Beoordeeld met 5 van de 5 sterren

great fish look fantastic in tank

great fish look fantastic in tank

8 december 2025
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Antwoord van The iFISH Store

Hi William;

Thanks so much! We’re really happy to hear the fish look fantastic in your tank. Enjoy them, and thanks for choosing us—we truly appreciate it!

Beoordeeld met 5 van de 5 sterren

Lively, vibrant fish

Lively, vibrant fish. Obviously well cared for and carefully shipped. I was not disappointed by a single fish. Thank you!

12 december 2025
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Antwoord van The iFISH Store

Hi Doyle;

Thanks so much! We’re really glad to hear everything arrived lively and vibrant—and that every fish was a hit! We appreciate you being a frequent customer and supporting us. Looking forward to helping you stock your tank again in the future!

Beoordeeld met 5 van de 5 sterren

Gorgeous , vibrant cichlids

I just got my fish a couple of days ago. They were all alive and lively! They are so beautiful and so active and fun to watch. They are so colorful and bring vibrancy to my aquarium. I will definitely be getting more fish from them. Awesome customer service!
Thank you, fish!

23 december 2025
Review zonder uitnodiging
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Antwoord van The iFISH Store

Hi Jessica;

Thank you so much for your wonderful review! 😊 We’re thrilled to hear your African cichlids arrived healthy, lively, and already bringing so much color and energy to your aquarium. That’s exactly what we love to hear! It means a lot that you noticed our customer service too — we truly appreciate your kind words. Thanks for choosing The iFISH Store, and we can’t wait to help you add more beautiful fish to your tank in the future!

Beoordeeld met 5 van de 5 sterren

small cichlids

fast shipping.... great fish ...very happy with my order.... would order again...

1 december 2025
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Antwoord van The iFISH Store

Hi Anthony;

Thanks so much for the great review! We’re happy to hear your cichlids arrived quickly and that you’re happy with your order. It means a lot to us, and we really appreciate you giving The iFISH Store a try. We’d love to help you again anytime—thanks for choosing us!

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