The iFISH Store Reviews 5.029

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Fish arrived alive but did not seem happy, the water they were in was dirty and seemed like such a small amount for the amount of fish. I have ordered from other companies where the fish arrive sooner... Toon meer

Beoordeeld met 5 van de 5 sterren

Fish arrived alive!! Didn't take too long to get the package, he was a bit smaller than I expected, but he happened to be big enough to survive in the tank with bigger tank-mates.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

5 more African Cichlids purchased to cut down on aggression. Beautiful and colorful haps and one mbuna. Great selection and fast shipping with careful packaging. Happy tank mates now. Very pleased wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Valerie was terrific . Communication during heavy cold snow storms delayed delivery . She went out of her way by calling me to assure me as soon as able they will deliver fish. Fish arrived all... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tropische vis-winkel
  2. Dierenwinkel

Geschreven door het bedrijf

The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer Service Following quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at info@theifishstore.com or 516.524.6423 and just ask!

Live Arrival Guarantee

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.

We follow stringent pre-shipment quarantine, packaging and Overnite Shipment procedures to guarantee live arrival of your fish.
In the unlikely event that you receive a perished fish, do not worry. You can choose to receive a refund or receive a credit on your next order.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 4 van de 5 sterren

I love the fish that survived

I love the fish that survived. I did lose 3, but the other 3 discus are beautiful.

16 februari 2026
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Antwoord van The iFISH Store

Hi Sal;

Thanks so much for giving us a try! We’re really glad to hear the three discus that made it are doing well and that you’re enjoying them. We’re sorry you lost a few along the way. If you ever run into any issues after arrival, don’t hesitate to reach out. We’re always happy to help with acclimation tips or anything else to help your fish settle in. Appreciate your support and hope you continue to enjoy your discus, plecos and tetras!

Beoordeeld met 5 van de 5 sterren

Fish all arrived healthy

Fish all arrived well they ended up having to float for 4 hours and didn't even loose one

16 februari 2026
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Antwoord van The iFISH Store

Hi Delana;

Thanks so much for giving us a try! We’re really glad to hear all the discus arrived safely and handled the acclimation like champs. Enjoy them, and we appreciate your support!

Beoordeeld met 5 van de 5 sterren

The fish are delicious!

16 februari 2026
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Antwoord van The iFISH Store

Hi Chris;

Glad you’re enjoying them! 😄 Our African cichlids and shrimp are best served… in an aquarium. Thanks for being a repeat customer!

Beoordeeld met 5 van de 5 sterren

Fish arrived healthy and happy and all…

Fish arrived healthy and happy and all 10 of them survived and are thriving!

16 februari 2026
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Antwoord van The iFISH Store

Hi Maddie;

That’s great to hear! We’re really glad your Gouramis and Catfish arrived healthy and are thriving. Thanks so much for sharing the update and for your continued support!

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience. We did receive the fishes on time and they are in excellent health. We do recommend this business

11 februari 2026
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Antwoord van The iFISH Store

Thanks so much for the kind words and for being a returning customer! We’re really glad to hear your cichlids arrived on time and in excellent health. It means a lot that you’d recommend us, and we truly appreciate your continued support. Enjoy your fish and we look forward to helping you again anytime!

Beoordeeld met 5 van de 5 sterren

Fish came healthy and looked great

Fish came healthy and looked great. I've ordered from them multiple time and will do so again.

11 februari 2026
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Antwoord van The iFISH Store

Hi Jason;

Thanks so much for your continued support! We’re really glad to hear your African Cichlids arrived healthy and looking great. It means a lot that you’ve ordered from us multiple times and plan to again. We really appreciate it. Enjoy the fish, and we look forward to sending more your way!

Beoordeeld met 5 van de 5 sterren

Great selection of fish

Great selection of fish, quick and professional service. Great communication and courteous service. I highly recommend

11 februari 2026
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Antwoord van The iFISH Store

Hi Joann;

Thank you so much for the great review! We’re really glad you were happy with the selection and that everything—from communication to delivery—went smoothly. It means a lot that you’d recommend us. We hope you enjoy your Plecos and Catfish, and we’d love to help you again anytime you’re looking to add more fish to your tank!

Beoordeeld met 5 van de 5 sterren

Fish arrived alive and seem to be doing…

Fish arrived alive and seem to be doing well

10 februari 2026
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Antwoord van The iFISH Store

Hi Melinda;

So happy to hear that!

We love knowing catfish arrived safe and are settling in nicely. Thanks so much for coming back to us again…we really appreciate you! If you need anything at all, just reach out.

Beoordeeld met 5 van de 5 sterren

Our Discuss purchase with Ifish

Our fish arrived well packaged and healthy. We appreciated Ifish for holding off shipment because of the blizzard so they could be shipped safely. The only negative I have is that some of the fish you have on your website that we our interested in purchasing constantly say sold out.

9 februari 2026
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Antwoord van The iFISH Store

Hi Mike;

Thank you for your thoughtful review. We appreciate you taking the time to share your experience.

We’re so glad your Discus arrived healthy and that you were happy with the packaging. Holding shipments during extreme weather (like that blizzard!) is never our favorite thing to do, but your fish’s safety will always come first. We’d much rather delay than risk them in harsh conditions.

And we completely understand your frustration about certain fish showing “sold out.” Discus in particular can move very quickly once they’re listed, especially the more unique varieties. We’re constantly working to restock and add new inventory, but availability can change fast. If there’s a specific variety you’re looking for, feel free to reach out and let us know. We’re always happy to give you a heads up when they’re coming back in.

Thanks again for your support. We really appreciate you!

Beoordeeld met 5 van de 5 sterren

Valerie was terrific

Valerie was terrific . Communication during heavy cold snow storms delayed delivery . She went out of her way by calling me to assure me as soon as able they will deliver fish. Fish arrived all healthy and doing great . Will definitely do business with Ifish again .

9 februari 2026
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Antwoord van The iFISH Store

Hi Joseph;

Thank you for your kind words and for your patience during those crazy snowstorms! We always want to make sure your fish arrive safely, and when Mother Nature has other plans, we’d much rather delay than risk their health.

Valerie really cares about every order, so we're glad her call gave you peace of mind while we waited for safe shipping weather. That means a lot to us.

We’re so glad your Discus and Pleco arrived healthy and are doing great! There’s nothing better than knowing they settled in nicely.

We really appreciate your continued trust in iFISH and look forward to helping you again soon. Thanks for being part of the iFISH family!

Beoordeeld met 5 van de 5 sterren

Another timely delivery of great…

Another timely delivery of great quality fish

9 februari 2026
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Antwoord van The iFISH Store

Hi Nate;

Thank you so much! We’re really glad everything arrived on time and that you’re happy with the fish.

We truly appreciate you coming back to us — that means a lot. Looking forward to sending you more great fish soon!

Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service, really nice fish and I will order from you again.

9 februari 2026
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Antwoord van The iFISH Store

Hi Jay;

Thank you so much! We’re really glad to hear you’re happy with your African Cichlids and the service you received.

We appreciate you giving us a try, and we’ll be ready when you are to add to your tank. Thanks again for the support!

Beoordeeld met 5 van de 5 sterren

Great fish

Great fish, great color great price n they got here pretty fast

3 februari 2026
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Antwoord van The iFISH Store

Hi Ronnie;

Love hearing this — thank you!!

We’re so glad the cichlids arrived fast and that you’re happy with the color and price. That’s what we’re all about!

We really appreciate you coming back to us again. We’re here for you when you’re ready to add to your tank again! Happy fishkeeping!

Beoordeeld met 1 van de 5 sterren

The fish were so small they all died…

The fish were so small they all died with in a few days.

19 januari 2026
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Antwoord van The iFISH Store

Hi John;

We were surprised and very sorry to see your review, especially after your email letting us know the koi arrived looking good when you received them.

We truly wish you had contacted us at the first signs of trouble. When fish begin to decline, early communication often allows us to help troubleshoot and sometimes turn the situation around. Timing really matters.

We care about our fish and our customers’ success, and we would have absolutely tried to help. If you’re open to it, we’d still welcome the chance to discuss what may have happened.

Regarding size, we list approximate size ranges on each koi listing, but we completely understand how disappointing it can feel if they weren’t what you expected.

Beoordeeld met 5 van de 5 sterren

Discus

I have received several shipments of discus from iFish. The fish looked great healthy and ready to go. They are doing awesome and adapted to their new surroundings very quickly. I appreciate the quick delivery and very timely support from iFish customer service.

12 januari 2026
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Antwoord van The iFISH Store

Hi Leo;

Thanks for coming back to us again and again — we really appreciate it!

So glad to hear your discus arrived healthy, looking great, and settled in so quickly. That’s exactly what we hope for every time we pack a box.

Thanks too for the kind words about the shipping and support — it really means a lot. We’ve got you anytime you’re ready for the next batch!

Beoordeeld met 5 van de 5 sterren

This store has a great website and…

This store has a great website and awesome fish deals. The customer service is top notch. We have ordered 50 fish from them over the last 2 months and all are thriving and well. I would highly recommend this store.

21 januari 2026
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Antwoord van The iFISH Store

Hi Julie;

50 fish in two months… now that’s what we love to hear! 😄

Thank you so much for the return visit and continuing to trust us with your African Cichlids. Knowing they’re all thriving and doing well is the best kind of feedback we could ask for.

We really appreciate the shoutout about the website, the deals, and our customer service — that means a lot. Customers like you make this fun for us.

Thanks again for the recommendation… we’re ready when you are for the next batch!

Beoordeeld met 5 van de 5 sterren

Visited their store

I happen to live nearby so decided to visit their store. Not flashy but wow ! We'll maintained tanks with fish of every kind available. Got a chance to watch staff efficiently preparing shipments. Purchased some endlers for my 30 gallon bolivian ram tank. Highest recommation.

9 februari 2026
Review zonder uitnodiging
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Antwoord van The iFISH Store

Hi Clarence;

Thanks for stopping in and checking us out! We love that you caught a glimpse of the behind-the-scenes action — our team takes a lot of pride in keeping the tanks healthy and shipments running smoothly. Glad you were able to pick out some endlers for your bolivian ram tank. We really appreciate the recommendation and hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Was skeptical ordering fish online

Was skeptical ordering fish online. Ordered a couple of gouramis and diamond tetras. 3 weeks post delivery and all are still alive and thriving.

19 januari 2026
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Antwoord van The iFISH Store

Hi Joseph;

Totally get the skepticism — ordering fish online can feel risky! We’re so glad you gave it a shot and even happier to hear your Gouramis and Diamond Tetras are still doing great weeks later. Thanks for trusting us, and enjoy watching them thrive!

Beoordeeld met 5 van de 5 sterren

Great packaging and super fast shipping…

Great packaging and super fast delivery. Arrived when they were supposed to and were in great condition.

12 januari 2026
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Antwoord van The iFISH Store

Hi Tony;

Thanks so much! We’re glad to hear the packaging and fast delivery hit the mark and that your catfish arrived healthy and ready to go. We really appreciate you choosing us and hope your newest additions to your aquarium are settling in nicely. Enjoy them!

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