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The Mortgage Works Reviews 

2.827
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

TMW are my go-to for all my mortgage needs for my small rental portfolio. Daniel was particularly helpful recently when I applied for additional lending. He carefully talked me through all options and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lydia was brilliant with her explanations of what was going on while she navigated a Portfolio Mortgage request. Nothing was too much trouble. Lydia did in a morning what others have taken days to do.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good service received by Daniel Morris. Daniel was very clear and knowledgeable in presenting the available options for further borrowing. The lending process appears pretty smooth and efficient... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with Stephanie Bartlett. She was professional, knowledgeable and patient throughout the mortgage process. Stephanie clearly explained the available options, answered all... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheek
  2. Financiële instelling

Over The Mortgage Works

Geschreven door het bedrijf

The Mortgage Works is the buy to let lender of Nationwide Building Society.

Whether you’re looking to purchase a new property, want to remortgage or need to borrow more, we’ve got a range of products and specialist staff to support you with your mortgage.

We’ve been providing buy to let mortgages since 1988, so you can be sure your mortgage will be with one of the most experienced lenders in the business.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(2.827)

699 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The patience’s that was shown to me and…

The patience’s that was shown to me and the way the lady took the time to make sure I understood every element of her explanation taking that such a legal document is now processed over the phone.
Her concern that I was happy was more evident stood out as I am considered to be elderly. Very good.

18 augustus 2026
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Antwoord van The Mortgage Works

We are so glad to hear that our team provided such patient and clear assistance with your legal document. We always strive to ensure everyone feels comfortable and understood, and your feedback truly brightens our day. Thank you for sharing your positive experience!

Beoordeeld met 5 van de 5 sterren

Good service

Good professional service

17 augustus 2026
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Antwoord van The Mortgage Works

We're so glad to hear you had received a good service and thank you for taking the time to share your positive experience.

Beoordeeld met 5 van de 5 sterren

Exceptional Service from Scott Miranda at The Mortgage Works

have dealt with Scott Miranda at The Mortgage Works on several occasions, and on every occasion he has been exceptional.
Scott is extremely professional, knowledgeable, responsive and approachable. He takes the time to properly understand the situation, explains things clearly and, most importantly, actually takes ownership of matters rather than simply passing you from one department to another.
Having dealt with a number of people across the mortgage industry, the level of service provided by Scott really stands out. He is reliable, courteous and genuinely committed to helping, and his professionalism gives you confidence that your matter is being dealt with properly.
It is refreshing to come across someone who consistently provides such a high standard of customer service. Scott is a real credit to The Mortgage Works, and I would have no hesitation whatsoever in recommending him.
First-class service from start to finish — thank you, Scott.

3 juli 2026
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Antwoord van The Mortgage Works

We are so pleased to hear about your exceptional experience with one of our team members. It is wonderful to know that their professionalism, knowledge, and dedication to ownership made such a positive impact on your mortgage journey. We truly value your kind words and appreciate you highlighting the high standard of service you received. Thank you for your continued trust and for recommending us.

Beoordeeld met 5 van de 5 sterren

Clear advice from a very friendly…

Clear advice from a very friendly adviser. Best option for us . Best rates and low borrowing costs.

14 augustus 2026
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Antwoord van The Mortgage Works

We're so pleased to hear that you found our advice clear and our adviser friendly. It's wonderful to know that we could offer the best option for your needs with great rates and low borrowing costs. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

BTL mortgage application made easy!

Simplified and thorough mortgage application.
Quick call back with a knowledgeable, efficient and polite advisor; Ernesta Clayton.

14 augustus 2026
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Antwoord van The Mortgage Works

We are so glad to hear you found our mortgage application process simple and comprehensive. We appreciate your positive feedback.

Beoordeeld met 5 van de 5 sterren

I received right service on time and

I received right service on time and

14 augustus 2026
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Antwoord van The Mortgage Works

We're happy to hear that our service was timely and met your expectations. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Professional knowledgeable service

Super helpful, efficient and knowledgeable consultants.

6 augustus 2026
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Antwoord van The Mortgage Works

We're so glad to hear that our consultants were super helpful, efficient, and knowledgeable! Thank you for taking the time to share your positive experience.

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, very clear easy to understand friendly approach. Sarah Cox was very good.

13 augustus 2026
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Antwoord van The Mortgage Works

We're so pleased to hear that you found our approach helpful, clear, and easy to understand. We appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

The Mortgage Works Application

The Mortgage Works was recommended by a friend. I spoke to James Yates initially and then Laura McBurney proceeded with the application appointment. Both stages, from the initial enquiry to the actual application, were handled professionally and I was very impressed with their excellent customer service. The mortgage rates are pretty good too! I would not hesitate to recommend this company.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van The Mortgage Works

We're so pleased to hear that your experience with us was positive, from the initial inquiry to the application process. It's wonderful to know that our service was professional and that you were impressed with the customer care you received. Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Laura was extremely helpful

Laura was extremely helpful. She is polite, professional and easy to work with. She takes the time to discuss all options and does not pressure in anyway

12 augustus 2026
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Antwoord van The Mortgage Works

We're so pleased to hear that you found our team member to be polite, professional, and easy to work with. It's wonderful that they took the time to discuss all options without any pressure. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication. Quick appointment, professional service

12 augustus 2026
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Antwoord van The Mortgage Works

We're so pleased to hear that you experienced great communication and quick appointments. Providing professional service is always our goal, and we appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

I spoke with Laura Young who made what…

I spoke with Laura Young who made what felt like a very difficult problem simple, by talking me through and explaining things thoroughly. I can't thank her enough

10 augustus 2026
Review zonder uitnodiging
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Antwoord van The Mortgage Works

We are so pleased to hear that our team member was able to simplify a difficult problem for you. We appreciate you acknowledging the thorough explanation and assistance you received.

Beoordeeld met 5 van de 5 sterren

Great service

Great information, easy process, would definitely recommend and use again, a special thankyou to Beth Carter for being super helpful! she was fantastic :)

30 juli 2026
Review zonder uitnodiging
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Antwoord van The Mortgage Works

We're so pleased to hear that you found our information great and the process easy! It's wonderful that you would recommend and use us again. We'll be sure to pass along your special thanks to Beth for being super helpful and fantastic.

Beoordeeld met 5 van de 5 sterren

Inspector Morse

My experience with ‘inspector’ Morse,,,Andrew that is was exceptional. Andrew went above and beyond all expectations to resolve my problem. He was professional, friendly and is brilliant at his job. Well done inspector, keep up your amazing work 👏👏👏👏

10 augustus 2026
Review zonder uitnodiging
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Antwoord van The Mortgage Works

We're so pleased to hear about your exceptional experience with our representative. We appreciate you highlighting their professionalism, friendly demeanor, and dedication to resolving your problem. Thank you for sharing your positive feedback!

Beoordeeld met 5 van de 5 sterren

Effective communication

Effective communication and demonstration of an understanding of our requirement. Very quick response to our questions.

7 augustus 2026
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Antwoord van The Mortgage Works

We're so glad to hear that our communication was effective and that we demonstrated a clear understanding of your needs. We appreciate your kind words about our quick responses!

Beoordeeld met 5 van de 5 sterren

Remortgage of buy to let property …

It was so easy to be approved for a remortgage of one of my buy to let properties. I dealt with Patrick Cross, a mortgage advisor with the Mortgage Works. He was able to provide all the information I needed to decide on which mortgage suited me best. Patrick made the whole process run very quickly and smoothly. I provided the information and figures requested and was delighted to find out I had been approved for a mortgage in just a few days. I certainly wasn't expecting it to be as easy as this! I was also delighted to find the interest rate on my 5 year fixed deal to be one of the best available. Will definitely use Mortgage Works again.

31 juli 2026
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Antwoord van The Mortgage Works

We are so pleased to hear about your positive experience with us and that the remortgage process for your buy-to-let property was smooth and efficient. It's wonderful to know that our team was able to provide the information you needed to make an informed decision and secure a great interest rate. We truly appreciate you sharing your satisfaction with our services and look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Great service

Great service! I worked with Beth Carter, who was very understanding, helpful, and supportive throughout. I really appreciated her assistance and would highly recommend her.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van The Mortgage Works

We're delighted to hear you received such great service. It's wonderful to know that our team member was understanding, helpful, and supportive throughout the process. We truly appreciate your high recommendation.

Beoordeeld met 4 van de 5 sterren

Darren was very helpful and…

Darren was very helpful and professional in his mortgage advice given. Thank you.

6 augustus 2026
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Antwoord van The Mortgage Works

We're happy to hear that your experience was helpful and professional. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

The telephone call was distinct and…

The telephone call was distinct and correct. Very knowledgeable answered all of our many questions. An overall really good experience.

6 augustus 2026
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Antwoord van The Mortgage Works

We're so happy to hear that our telephone call was distinct and that we could answer all of your questions knowledgeably. We truly appreciate your positive feedback!

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