www.toolbox.co.uk Reviews 370

impossible to fault would recomend to everyone

Overall, I was pleased with the products when I received them.
But my one criticism was that on opening the box the workbench box was contained in I found the silverline box full of holes and the plastic bag split in several places and some of the washers,bolts in the main packaging box, plus some paint chips on the workbench frame.
Not worth returning as I found all the washers and bolts.

Place an order and it arrives without fuss all as promised.

No issues. Large range, reasonable delivery cost and some good prices too.

They may not have everything, but they can and do have some of the best prices from a large-range stockist, as well as continuous changing special offers. You won't find everything at rock-bottom price though, so it is worth checking around if you don't need to obtain it all from just one source.

I say an email with a sale and having been looking for this drill/driver for months immediately knew it was a brilliant deal so ordered it. Arrived 2 days later and is exactly what I expected.

From start to finish a very good buying experience easy to order and pay for product was well packaged product is easy to use thank you

Excellent shopping experience. Goods arrived promptly and as ordered. Thank you.
My only gripe, and I have this with quite a few other online retailers, is that the courier company expects the customer to set a side a whole day whilst awaiting to take delivery. Surely in this day and age (21st IT lead century) it is not beyond the realms of possibility to notify via email or text the expected time of delivery. Most deliveries are scheduled the night before so it'd not impossible and although it's not, totally, Toolbox's responsibility they can influence and affect change.

Fast delivery of the fan during the heatwave,much appreciated!
The most reasonable price I could find when many suppliers were cashing in on the short supply.

Easy and simply, keeps my room cool

Ordered from toolbox. The price was excellent and the service even better. I recommend them and will use them again.

Toolbox offered the best price. Their site was user-friendly and made it easy to place an order. The goods arrived virtually next day. What more can you ask?

My toolbox was delivered fast, on time and as stated. I would recommend purchasing here!!!

I was not happy with purchase as picture on advert showed drill with centre but did not have centre when delivered so as needed urgently I had to purchase one for £20 so I was disappointed with purchase

A good range of products with clear descriptions. Prices compare well with othe sites and the products are always delivered within the stated time scale. They notify you of the progress of the order and delivery.

Parcel arrived quickly in one piece on time. Product as expected. Excellent price. All you could want from an internet based company.

Look no further !! Excellent service +++++

Could find no fault with the service or the goods

This product is very good. I did a lot of work in the house and it worked perfectly.
i hope to buy more product from this seller in the future.

Slow delivery, then the item that came did not work.
Emailed to say that it was broken and to replace it. I had to wait ages (including a wasted day when they had failed to book the delivery) for collection, then wait ages more as instead of refunding or replacing the item they insisted that they were going to have to send it back to the manufacturer to repair it. Many emails later, and after waiting over a week (a month since I had paid for the item) I told them to refund my money or send me a replacement. They failed to do this so have had to get my credit card company to refund the money.

Appalling customer service.

Don't shop here!

Fantastic service

I Recently bought the DCD985M2 with tool box to work around the home. So far l'v used it to drill holes through joists , brick as well as using it as a screw driver and it's a pleasure to use. The 4ah batteries have a 3 light power level indicator on the end which is handy and are interchangeable with same voltage Dewalt power tools . If l had to find a con and l'm being picky l'd like to see a reversible ended screw driver bit that slots on to the drill somewhere so you've always got it with you. Overall it's a quality bit of kit with 3 speeds , reverse and a fully adjustable clutch so you don't strip the heads off screws, you get what you pay for.