www.toolbox.co.uk Reviews 370

10.8v dewalt impact driver ( slightly better spec. batteries than other places i looked ). Arrived within a few days, ordered thursday and got it tuesday, this included bank holiday. I searched a lot of places and ended up on the toolbox site. Prices for power tools in general appear unbeatable. I also like the website, its very easy to examine what you are looking at before you buy. Will definately use again.

Grate product at a very good price, speedy delivery and will use again .... can recomend

Can't fault them for efficient service and attention to detail. Would highly recommend you use them.

The service was really great, ordered it and it was delivered within days.
The prices were good, we didn't search the whole net before ordereing but were happy with the price compared to others we looked at.

This company use the biggest bubble wrap I've ever seen - great bonus fun after unpacking!

Ive bought from toolbox on a couple of occasions and I'd certainly recommend them.

Service was promt ,very effient and friendly

We ordered a gasless Mig welder - most competitive price we found. Delivery was within 4 days and there has been communication afterwards to check that we are happy with the purchase. Definitely use them again.

With every purchase I have ever made Toolbox, have been very reliable & their service was always very quick. The only time I had a problem it was dealt with very quickly an a replacement sent out that day! This was very impressive service an I am pleased to say I would heartily recommend Toolbox, to anyone as they will not be disappointed with the quality of their goods or service.

Keep up the good work Toolbox, who needs Screwfix direct when you have a Toolbox on hand... not me.

Items ordered and arrived promptly, easy to follow order on tracking system. Items in prfect condition and exactly as ordered. Would recommend.

Toolbox have a massive range and the website is easy to use. Prices are competitive and there is never any hassle with having to chase VAT invoices or receipts.

This company is a joke!
After seeing (on their tracking page), that my oder was out for shipping, I expected it within a couple of days. This did not arrive so I contacted customer services. You cannot talk to a live person, only email.

I actually received a reply, that stated that my order was being shipped that day by City Link.
Needles to say, it did not arrive. I then advised Toolbox, that if it did not arrive the next day, I wanted a full refund.

Guess what? No reply!

A couple of days later I received an email stating that the item was out of stock, and that I would be advise on a shipping date, no mention regarding my previous correspondence.

I had to give 1 star to post the review, but even that is too much!

AVOID THIS COMPANY AT ALL COSTS!

Dr. D. Wilson

Item was delivered fast. That's the only good thing valet machine looked fine untill I used it when it shot rust out and stoped took allmost 3 weeks of emils and to different people to finely get picked up on 2nd atemp then had another courtier come to pic it up just over a week after it had already been picked up was told it would have to be sent back to.manufactures to looked at and tested witch I did not understand as I have been using seale tools for menny years and they just replace any think that doses not work
In the end I lost patients with toolbox and went to PayPal who got a full refund

Ordered a toolbox from these people, Item arrived via citylink, Opened box and it was badly damaged and no package protection which is a joke as they state in their returns policy that you must return items with protective packaging.
Contacted customer services which is an auto email and no real person replying to your emails so the emails you get back from them do not make any sense.
I returned item as getting know where by email (which cost me £15 as it weighed alot)
After sending item back, I recevied an email asking when I will be at home so they can send citylink to collect my item, which was clearly to late to which I told them this.
They received Item but did not inform me and I had to contact them again to which I got a reply telling me they have refunded me for the toolbox.

I Have now got the same item elsewhere, cheaper and it came in boxed up in an offical DRAPER box as well as the packaging which makes me think they sent out seconds because i received this item from toolbox.co.uk damaged and without it boxed up in an offical Draper packaging.

Good value Machete, the finish on the handle a little rough but the blade seems sound enough. Ideal tool for rough work where you would not want to damage an expensive blade on rocks hidden in the bracken.

Quick & efficient service

this is a christmas present so has`nt been tried yet but i am sure everything will be fine.

The whole experience was one of trust and sincerity, the service from start to finish was more than I had expected, thank you.

Right from the start well laid out Catalogue easy to find what you are looking for great price and speedy service. Second to none.

All went well but I do think a phone number would help. It feels like you are hiding from your customers!

Payment taken but surprisingly all items that were shown as in stock are now awaiting deliveries with no shipment in sight for at least a week. How can one rely on doing work by buying tools from this not so honest retailer?

of course contact only by email or post, no phone number listed