Topflight Reviews 

1.922
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We travelled to Sorrento . We had the fabulous Wendy all throughout the holiday . Wendy was incredible and really looked after us 24 hours a day . I normally book things myself but from now on I'll... Toon meer

Beoordeeld met 5 van de 5 sterren

I found the staff really friendly and helpful. The holiday was completely stress free from the moment we got off the plane and was greeted by our Topflight representative. The tours were amazing and e... Toon meer

Beoordeeld met 5 van de 5 sterren

You have a choice. Book direct or book with Topflight. If you book Topflight, you're assured of support in resort (really helpful to get to know the place, to book trips, any issues), you've bet... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

We had no Topflight representatives in Mayrhofen. The appointed representative was based 3 hours away. On two occasions we met the representative, once on our arrival and once along the way back to Mu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reizen en vakantie

Informatie afkomstig van verschillende externe bronnen

We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.922)

307 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Our Family Ski trip with Topflight in St Johann 2026

Pre travel our ease of booking, availability of options was what attracted us to Topflight. Then once booked, having one team to deal with for any adjustments and changes was gold,especially when doing a group booking like we did for our Ski holiday. There was 12 of us on holiday with non skiers, beginners, children and experienced skiers in our group. We had a mix of children, teen and adult ski lesson groups as well as a couple of beginners doing private lessons and everyone was very happy.
On holiday the Topflight representative leader, Aisling, who was in St Johann to support us by phone and in person, was brilliant. We felt secure we’d be looked after by her and her team.
We made adjustments to lessons, hotel rooms, ski hire bookings and nothing was a problem. We had a great holiday - thank you team Topflight.

21 februari 2026
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Antwoord van Topflight

Thanks for your kind feedback, we really do appreciate your valuable comments and for taking the time to send them to us.

It is fantastic to hear everything from start to finish went so well and we really do look forward to welcoming you back again in the near future!

Many thanks,

Amy.

Beoordeeld met 5 van de 5 sterren

Westendorf 2026

Everything about this holiday was great from transfers to hotel to resort. Post Hotel Westendorf staff and TopFlight staff were brilliant, really friendly and helpful. Will definitely be going back!

1 maart 2026
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Antwoord van Topflight

Thank you very much for such kind feedback.

We appreciate you taking the time to send us your valuable comments and we are thrilled to hear you had a wonderful experience and a return is on the cards to the lovely Westendorf!

We look forward to welcoming you back in the near future.

Kind regards,

Amy.

Beoordeeld met 1 van de 5 sterren

I phone up after booking flight to…

I phone up after booking flight to ensure legroom on flight, I was told show up early in airport and it would be sorted.
I was on schedule to be at check in desk 3.5 hours before departure, when we receive a text from top-flight saying (desk 32 & 33 now open & Janet on hand to assist) we went to 32 & 33 and could see the top flight sign over the desk, I stood in the top of the line for over ten minute looking at the Aerlingus lady on her phone.
When she finished her phone call, she said it was not open and she was just sitting taking a call. I explained about the text as the top-flight sign over her desk, with no sign of Janet, we proceed to the main Aerlingus check in que, now after losing 15/20min in a line that was not open.
When I got to check in desk, the next Aerlingus lady would not give me leg room as she said our seat were assigned.
In Austria, I asked Ellen to sort it out, but still no joy on the way back.
Myself and top flight are finished .

9 maart 2026
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Antwoord van Topflight

Thank you for your feedback.

We are very sorry to hear about your experience at the airport and that this caused frustration at the start of your trip, which we fully understand.

In relation to the seating request, as the flight was a charter service, seats cannot be pre-booked in advance in the same way as on scheduled flights. We can submit requests to the airline, however these are always subject to availability at check-in.

By the time the request reached us on the return journey, the seats with additional legroom had already been allocated by the airline. Our team did however manage to arrange a row with a spare seat for you, which we hoped would provide some extra comfort for the flight.

We do apologise for any confusion at the airport regarding the check-in desks and for any inconvenience this may have caused. Your feedback is appreciated and will be shared with the relevant teams.

We are sorry to hear you will no longer travel with Topflight for the above reason, but we do hope you will change your mind in this case and we see you again in the near future.

Kindest regards,

Amy.

Beoordeeld met 5 van de 5 sterren

This company make everything so easy…

We have always have a good experience using Topflight for 5 years. It's always smooth and easy and our hotel is great. The Reps are great big shout out to Ashling in St Johann and Sonja at the Sport Hotel

8 maart 2026
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Antwoord van Topflight

Thank you Sonia for your kind comments and for your loyalty over the years.

We really do appreciate you and you taking the time to send us your valuable feedback. Also, for your lovely comment for Ashling, she is a real gem.

We look forward to welcoming you back in the future once again!

Amy.

Beoordeeld met 5 van de 5 sterren

The ease in travel and transportation…

The ease in travel and transportation to the hotel
The rep ashling was great
The train station was so handy from the hotel and free with your guest card

8 maart 2026
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Antwoord van Topflight

Thank you for your feedback!

We are thrilled to hear everything went so well and we appreciate you taking the time to send us your lovely comments.

Kind regards,

Amy.

Beoordeeld met 5 van de 5 sterren

Great attention to detail

Great attention to detail, Great individual attention, Great local knowledge.

3 maart 2026
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Antwoord van Topflight

Thank you for your very kind feedback, we really do appreciate it.

We hope to welcome you back in the near future.

Kind regards,

Amy.

Beoordeeld met 5 van de 5 sterren

Great reps

Great reps, good resort and great snow

3 maart 2026
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Antwoord van Topflight

Thank you Brendan for your kind feedback.

We do hope to welcome you back again in the future.

Kind regards,

Amy.

Beoordeeld met 5 van de 5 sterren

The rep James was excellent

The rep James was excellent
The hotel was close to bars restaurants
Pierre in cubil was excellent

2 maart 2026
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Antwoord van Topflight

Thank you for your 5 star review!

We really appreciate you taking the time to send us your feedback and your special mention for James, he will be delighted!

We hope to welcome you back again in the near future.

Kind regards,

Amy.

Beoordeeld met 5 van de 5 sterren

5 star

The people , the location , our rep Hermoine , the ski instructors darragh /ben /matt ,hotel staff everyone we met was so helpful, from start to finish it was a great experience, would recommend to friends family etc !! Fantastic

22 februari 2026
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Antwoord van Topflight

Thank you Clare for such kind feedback!

We really appreciate you taking the time to send us this wonderful feedback and a special thank you for highlighting Hermoine's efforts, she will be thrilled!

Look forward to welcoming you back again in the future on another Topflight holiday!

Kind regards.

Amy.

Beoordeeld met 5 van de 5 sterren

Fantastic week of skiing

Fantastic week of skiing, from the moment we got to the airport for departure we where met by a top-flight rep.
All our needs where met, support all throughout the week, Hotel location rentals, lessons and Reps on the ground
Fantastic, can't say a bad thing just wish I had another week.
Thank-you.

2 maart 2026
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Antwoord van Topflight

Wow, thank you!

We are thrilled to hear everything went so well, from start to finish and that you had a fantastic week of skiing with us!

We do hope to welcome you back again in the near future.

Kind regards,

Amy.

Beoordeeld met 4 van de 5 sterren

Everything was so very well dealt with…an Amazing Holiday for Family through Topflight

Everything was so very well dealt with by Topflight correspondence re our trip flights transfers hotel accommodations n food excellent ski equipment instructors excellent

21 februari 2026
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Antwoord van Topflight

Thank you for your kind feedback!

We appreciate you taking the time to send us your comments and we do hope to welcome you back again in the near future.

Kind regards,

Amy.

Beoordeeld met 5 van de 5 sterren

Great overall service

Great resort rep, great hotel, great service and price.

24 februari 2026
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Antwoord van Topflight

Thank you for your very kind feedback, we are very happy to hear this.

We hope to welcome you back in the near future,

Kind regards,

Amy.

Beoordeeld met 5 van de 5 sterren

Hotel location was excellent. Food in our hotel was great, however, our teenagers can be picky eaters and didn't enjoy the food as much

Frank, the Top Flight rep was excellent and Walter the ski instructor was good craic!
Great location, beautiful place.

24 februari 2026
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Antwoord van Topflight

This is fantastic to hear Lucy, thank you for such kind feedback and lovely words about Frank and Walter!

We hope to see you again on a Topflight holiday in the future.

Kind regards,

Amy.

Beoordeeld met 5 van de 5 sterren

Excellent Topflighr

Excellent, efficent & friendly service with Nollaig in Topflight.

23 februari 2026
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Antwoord van Topflight

Thank you for this lovely feedback and the special mention for Nodlaig, she will be thrilled.

We hope to welcome you back again in the near future!

Kind regards,

Amy.

Beoordeeld met 4 van de 5 sterren

Recommend, particularly if you have never traveled to the Alps for skiing. Or travelling with kids.

Easy to book, trip to and from the resort went smoothly (except for the return bus driver from ski resort did a couple of laps too many around the village, when picking up travellers, which made bus a bit late to the airport).

The Knunbauer appartment was nice and clean and a great location on the main street. HOWEVER, for anyone looking at accomodations in Mayrhofen, stay away from areas near the church! The bell rings every 15 minutes! And at 7 am, Quasimodo goes for it when ringing the bells! And again, randomly throughout the day. Bring earplugs or strong sleeping tablets..

14 februari 2026
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Antwoord van Topflight

Thank you for taking the time to share your feedback.

We’re delighted to hear that your trip was easy to book and that everything ran smoothly overall and that you were happy with the Knunbauer apartments and its central location.

We appreciate you highlighting the delay on the return transfer. We understand how frustrating that can be when travelling to the airport and we’ll certainly pass this feedback on to our local partners.

Regarding the church bells, in traditional Austrian villages, they are very much part of daily life.

We’re glad you enjoyed your stay in Mayrhofen overall and hope to get you back on the slopes in the near future.

Kind regards,

Amy.

Beoordeeld met 5 van de 5 sterren

Skiing trip to Andorra

Skiing trip to Andorra. Everything excellent especially our rep Hermione. I highly recommend and will book again.

1 februari 2026
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Antwoord van Topflight

Thank you for your kind feedback!

We are delighted to hear you had a wonderful ski trip with us and we hope to welcome you back again in the near future!

Kind regards,

Amy.

Beoordeeld met 5 van de 5 sterren

Just back from another family ski…

Just back from another family ski holiday with Topflight. Easy booking, smooth, well organised transfers and excellent accommodation were all as expected - first class. Knowledgeable rep always to hand. This is our 6th time to use Topflight- a loyalty bonus wound be nice touch for returning customers.

16 februari 2026
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Antwoord van Topflight

Thank you for such kind feedback!

It is great to hear you had such a wonderful holiday and everything went so well!

This is definitely something we will take into consideration as we do truly value your custom and always coming back to us.

Thank you for your loyalty and we look so forward to welcoming you back in the future.

Kind regards,

Amy.

Beoordeeld met 5 van de 5 sterren

Super holiday and an amazing rep.

Super holiday even though the snow closed the slopes for a day. Accommodation excellent. Resort lovely. Slopes great and suited varied ability. Louise our rep was superb and kept us updated all week and gave great recommendations. Definitely best holiday rep that we have encountered.

16 februari 2026
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Antwoord van Topflight

Thank you so much for your lovely feedback.

We’re delighted to hear you had such a great holiday, even with a little unexpected snow disruption! It’s wonderful to know the accommodation, resort and slopes all lived up to expectations and catered so well.

We’re especially pleased to hear your kind words about Louise. She’ll be thrilled to know she made such a positive impact on your trip and it is exactly what we hope for from our team, so it’s fantastic to hear she stood out for you.

Thank you again for taking the time to share your experience. We’d love to welcome you back on another Topflight holiday soon!

Amy.

Beoordeeld met 5 van de 5 sterren

Hi dealt with Angela found her very…

Hi dealt with Angela found her very helpful and friendly answering all my queries put me at ease straight away gave me great confidence in your team

16 februari 2026
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Antwoord van Topflight

Thank you for your kind review and lovely words about Angela. She really is a gem and we are very lucky to have her.

We hope to welcome you back again!

Kind regards,

Amy.

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