TUI Ireland Reviews 

866
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 4 van de 5 sterren

The booking process is very easy, and communication with TUI is very quick. However TUI application is not always working properly. I found different prices when using browser and app. Also mistakes w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

TUI Wilton, especially our consultant Caroline were a pleasure to deal with. They helped us arrange a wonderful holiday with my parents who both needed assistance through the airport. The hotel sugges... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We always use TUI as they never disappoint, until this year. A 20kg bag was always included but since teaming up with Ryanair even a cabin bag costs extra

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had issues booking online and called your office. I spoke to Sarah who was fantastic and got everything sorted in minutes. She couldn’t have been more helpful. She was bubbly and friendly and defini... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Informatie afkomstig van verschillende externe bronnen

TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

866 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(866)

357 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A good offer in what seems a nice place…

A good offer in what seems a nice place and normally the back up if there is a problem TUI has come up trumps

8 april 2026
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Antwoord van TUI Ireland

Michael Cornick,

We're happy to hear that you had a good offer in what seems like a nice place. We appreciate your positive feedback and that we came through for you!

TUI Ireland

Beoordeeld met 5 van de 5 sterren

I felt the app was very easy to use…

I felt the app was very easy to use .Also great holidays with amazing prices paying of your holiday makes it alot better.If your booking a holiday go with Tui ❤️

7 april 2026
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Antwoord van TUI Ireland

Colin Iveagh,

We're happy to hear that you found our app easy to use and that you enjoyed great holidays with amazing prices. It's great to know that our payment options made your experience even better. Thanks for your feedback.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Easy to book

Easy to book. Great service.

30 maart 2026
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Antwoord van TUI Ireland

Irena Pakultinis,

We're glad you found booking easy and enjoyed our service. Thank you!

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Straight forward booking

Straight forward booking. Fair price

5 april 2026
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Antwoord van TUI Ireland

Mark,

We're happy to hear that the booking process was straightforward and the price was fair. Thank you for your feedback!

TUI Ireland

Beoordeeld met 5 van de 5 sterren

TUI shop in Clondalkin

I deal with the TUI shop in Clondalkin, Dublin. I find the staff there to be extremely helpful, very knowledgeable and very friendly. It's really good to have issues dealt with or questions answered by a real person rather than a chatbot.
Samantha, Nicole, Faye and Corina are always ready to help and their friendly demeanour is outstanding.
They go a long way to make the often stressful task of booking a holiday - especially a group holiday - a very plesant experience. You should be very proud and appreciative of these lovely ladies.

3 april 2026
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Antwoord van TUI Ireland

Daniel O'Connell,

We're so happy to hear that our team in Clondalkin provided such helpful and friendly service. It's great to know that their expertise made your holiday booking experience pleasant, especially for a group trip. We appreciate your kind words and value your feedback!

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Excellent price

Ease of booking, flight, transfers and hotel, and the price was excellent compared with the exact same holiday been booked separately

27 maart 2026
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Antwoord van TUI Ireland

Tony ,

We're happy to hear that you found our booking process easy and enjoyed your flight, transfers, and hotel. We're glad our prices met your expectations for your holiday.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Wrap round service

Everything sorted - baggage - transfers - all inclusive cruise and rep at the hotel. Well done

20 maart 2026
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Antwoord van TUI Ireland

Padraic ,

We're happy to hear that your baggage, transfers, all-inclusive cruise, and hotel representative were all sorted! Thank you for your positive feedback; we appreciate it.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Had lovely experience with Katie in TUI…

Had lovely experience with Katie in TUI Mahon Point yesterday. She instantly asked the right questions to get to know what we wanted from a holiday and went over and beyond searching until she found the right property. She had a lovely friendly manner and built a rapport quickly. Thanks Katie

31 maart 2026
Review zonder uitnodiging
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Antwoord van TUI Ireland

Deirdre Herron,

We're happy to hear that you had a lovely experience. It's great to know that our team member helped you find the perfect holiday. We appreciate your positive feedback and thank you for sharing.

TUI Ireland

Beoordeeld met 4 van de 5 sterren

Good

You had to keep going back and forth to change your flights

29 maart 2026
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Antwoord van TUI Ireland

Jason,

We regret the difficulty you experienced while modifying your flights. We'll look into streamlining the process to make it more efficient for you.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

No problems booking on line

No problems booking on line

27 maart 2026
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Antwoord van TUI Ireland

Mary Connolly ,

We're happy booking was easy. We appreciate you taking the time to share your experience with us.

TUI Ireland

Beoordeeld met 3 van de 5 sterren

Beware! No warning if same Traveller Name entered twice

I booked a holiday online one evening and on receiving the email confirmation realised I had incorrectly entered my name in place of my daughter's. I phoned TUI the next morning and they said they would make the name change at no cost on their side but that Ryanair would charge me a fee of €115.00 to make the change. After a number of phone calls and talking to a Ryanair chatbot, I had to pay. A very stressful situation (and bad experience) that TUI could easily prevent for its customers if its website had a simple Alert warning to double-check passenger details before confirming.

7 maart 2026
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Antwoord van TUI Ireland

Jacqui,

We appreciate you sharing your experience. We regret to hear about the stress caused by the name change and the associated fee from the airline. We will explore how we can improve our booking process with clearer warnings about passenger details to help prevent similar situations in the future.

TUI Ireland

Beoordeeld met 5 van de 5 sterren
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Antwoord van TUI Ireland

customer,

We appreciate you mentioning the staff's advice. We're so glad that you found their insights to be helpful during your visit.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Staff

Staff, and we got our holiday at a very reasonable price.

26 maart 2026
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Antwoord van TUI Ireland

Charlie Maher,

We're glad you found our staff helpful and got a great value for your holiday. Thank you for your positive feedback; it means a lot to us.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Accommodation

All was very good

26 maart 2026
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Antwoord van TUI Ireland

Wi,

We're glad you enjoyed it! Thank you for your positive feedback; it means a lot to us.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Easy booking process

Easy booking process. All very clear. Good value as well compared to booking flight and hotel separately myself. Also love the countdown to my holiday on the app!!

22 maart 2026
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Antwoord van TUI Ireland

Fiona Tully,

We're happy to hear that you found the booking process easy and clear. We're also glad you appreciate the value and the holiday countdown feature on our app! Thanks for your positive feedback.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

An excellent experience

I recently dealt with Tracey in the TUI office in Mahon point, Cork .Tracey was very professional, approachable and knowledgeable on the holiday area we were interested in. She did comprehensive research on holiday options, tailor made packages for us and we received information and replies promptly. Overall an excellent experience

2 maart 2026
Review zonder uitnodiging
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Antwoord van TUI Ireland

Patricia,

We're happy to hear that you had such a positive experience. It's great to know that the team member was able to provide you with comprehensive and helpful service. We appreciate you taking the time to share your feedback.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

The speed of booking app worked great

The speed of booking app worked great

20 maart 2026
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Antwoord van TUI Ireland

Francis,

We're happy to hear that our booking app worked great for you. Thank you for your positive feedback and your time.

TUI Ireland

Beoordeeld met 4 van de 5 sterren
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Antwoord van TUI Ireland

Sylvia Gray,

We're happy to hear that booking online was so easy for you. Thank you for your positive feedback; we appreciate it!

TUI Ireland

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