TUI Ireland Reviews 

861
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

TUI Wilton, especially our consultant Caroline were a pleasure to deal with. They helped us arrange a wonderful holiday with my parents who both needed assistance through the airport. The hotel sugges... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had issues booking online and called your office. I spoke to Sarah who was fantastic and got everything sorted in minutes. She couldn’t have been more helpful. She was bubbly and friendly and defini... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

We always use TUI as they never disappoint, until this year. A 20kg bag was always included but since teaming up with Ryanair even a cabin bag costs extra

Beoordeeld met 5 van de 5 sterren

Wasn't waiting long to get through on the phone, the agent was already aware of the payment issue I was experiencing, advised tech were already working on it and that a payment could be made over the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Informatie afkomstig van verschillende externe bronnen

TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

861 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(861)

354 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience booking my…

I had a fantastic experience booking my recent holiday at TUI Limerick. Lorraine was extremely helpful and pleasant to deal with. She listened to exactly what I wanted and handled all the stressful details, making the whole process seamless.

17 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Mary,

We're happy to hear that your holiday booking experience was fantastic! It's great to know that we could provide helpful service and handle the details, making the process seamless for you. Thank you for your positive feedback.

TUI Ireland

Beoordeeld met 4 van de 5 sterren

Everything was pretty smooth

Everything was pretty smooth, only negative point was it said on booking that I had 10kg suitcase included but this wasn't included in Ryanair booking

15 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Denise Finn,

We appreciate your feedback. We're sorry to hear about the discrepancy regarding the 10kg suitcase in your Ryanair booking. We are currently in the process of rectifying this issue to ensure booking information is accurate in the future.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

So far an excellent service.

So far an excellent service.

8 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Peter Taaffe,

We're happy to hear that you are having an excellent experience. Thank you for your positive feedback; we appreciate it.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

The staff member was lovely to deal…

The staff member was lovely to deal with and has been in the past also

14 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Andrea Brian,

We're glad you found our staff member lovely and appreciate your positive feedback. We value knowing you've had consistently great experiences.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Easy booking process

Easy booking process. Prompt reply

13 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Andrea Davitt,

We're glad you found the booking process easy and our replies prompt. Thank you for your positive feedback!

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Great staff

Patient, helpful, efficient staff.

6 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Helen,

We appreciate you sharing your positive experience with our team; we are so glad you found them helpful and efficient.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Easy booking system

Easy booking system

12 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Hi Hazel

Thank you for your review much appreciated & we are delighted you found the booking process straightforward.

TUI Team

Beoordeeld met 5 van de 5 sterren

The people are fantastic to deal with…

The people are fantastic to deal with thats it what more do you want..

11 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

David,

We appreciate you taking the time to share your positive experience. We are so glad to hear that you enjoyed our team's service!

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Karla in Tui Wilton

I am not one to write a review but just had to for Karla at Tui Wilton as she actually save my life, i was recently tasked to book a holiday for my friend’s 40th birthday for 6 girls, Karla was absolutely fantastic from start to finish.
She took the time to really understand what we were looking for and gave us some brilliant suggestions on locations that perfectly suited the occasion. Her knowledge of each destination was incredibly helpful — she explained not just where to go, but what there was to do when we got there, which made planning so much easier.
Nothing felt like too much trouble, and she was always happy to answer questions and there was many emails from me. You can tell she genuinely cares about making sure everything is just right.
A big thank you as well to Karla in Tui Wilton I’ll definitely be using her again in the future we all had the best time x

29 maart 2026
Review zonder uitnodiging
Logo TUI Ireland

Antwoord van TUI Ireland

Linda,

We're so happy to hear that the planning assistance for your friend's birthday was fantastic. It's great to know that the recommendations and support were helpful and that you all had the best time. We appreciate your kind words & will pass your comments on to Karla.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

5* Service From Karen

We haven’t been on our holiday just yet, but I needed a name correction on my booking and spoke to Karen this morning. She was fantastic — so friendly and helpful. She sorted everything really quickly and even offered to call me back so I didn’t have to sit on hold while she contacted the airline directly. Five‑star service and a real credit to the team.

This isn’t a reflection on the customer service staff, who were brilliant once I reached them, but as a NI resident I struggled to get through on the NI contact number listed (028 90 389 387). After lots of attempts between yesterday and this morning, it just wouldn’t connect and kept giving the “all lines are busy” message. I eventually topped up my credit to call the ROI number instead — and got straight through to Karen, who resolved everything perfectly.

10 april 2026
Review zonder uitnodiging
Logo TUI Ireland

Antwoord van TUI Ireland

Aimee,

We appreciate you sharing your experience. We're happy to hear that everything was quickly resolved and that you received brilliant support. We regret the difficulty you had reaching us via the NI number and will investigate this issue. Thank you for your feedback.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

It was easy to book

It was easy to book. Very good value. No problem. Holiday in 3 weeks so hoping my choice is good. Thank TUI

8 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Bernadette O Hara,

We're happy to hear that booking was easy and of good value. We appreciate your feedback and hope you enjoy your holiday in three weeks!

TUI Ireland

Beoordeeld met 5 van de 5 sterren

super to deal with

super to deal with great staff

2 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Brian,

We are happy you had a great experience with our staff. We appreciate your positive feedback!

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Great

Easy to use great for people who are not technical like myself

7 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Michelle,

We're happy to hear that our product is easy to use for people without technical expertise. Thank you for your positive feedback!

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Adult only hotel Summer holiday

Booked Package holiday for july - website easy to use - adult only hotel with transfers included - looking forward to it.

1 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

M collins,

We're happy to hear that you found our website easy to use when booking your adult-only holiday package with transfers for July. We appreciate your positive feedback, and we hope you have a fantastic trip!

TUI Ireland

Beoordeeld met 5 van de 5 sterren

A good offer in what seems a nice place…

A good offer in what seems a nice place and normally the back up if there is a problem TUI has come up trumps

8 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Michael Cornick,

We're happy to hear that you had a good offer in what seems like a nice place. We appreciate your positive feedback and that we came through for you!

TUI Ireland

Beoordeeld met 5 van de 5 sterren

I felt the app was very easy to use…

I felt the app was very easy to use .Also great holidays with amazing prices paying of your holiday makes it alot better.If your booking a holiday go with Tui ❤️

7 april 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Colin Iveagh,

We're happy to hear that you found our app easy to use and that you enjoyed great holidays with amazing prices. It's great to know that our payment options made your experience even better. Thanks for your feedback.

TUI Ireland

Beoordeeld met 5 van de 5 sterren

Easy to book

Easy to book. Great service.

30 maart 2026
Logo TUI Ireland

Antwoord van TUI Ireland

Irena Pakultinis,

We're glad you found booking easy and enjoyed our service. Thank you!

TUI Ireland

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer